Spencers is now Portico! After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services. Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service. Though our name and Read full description... logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart. As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance. If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch! Click here if you'd like to find out how much your property is currently worth in 60 seconds! We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Portico

163/165 Hoe Street Walthamstow, London
Greater London
E17 3AL

020 8520 5255
Website not available

Properties for Sale
Properties to Rent

“ Great service... ”

Jun 19,2018
Minithumbup
By: 'Anonymous'
Jun 19,2018
0 people found
this helpful
Very smooth process in settling on a flat. Leah especially was lovely from the moment we met at the viewing. So bubbly, kind and really helpful. I was so nervous about the whole process but she made me feel really comfortable! Really appreciate all the ...
read full review
Was this helpful? Yes

“ Flat finding made easy... ”

Jun 12,2018
Minithumbup
By: 'Alistair'
Jun 12,2018
0 people found
this helpful
I was very please with the excellent service provided, after I provided my details and explained my requirements a number of eminently suitable properties were identified for me to visit. I was then assisted through the processes to signing the tenancy in a helpful and ...
read full review
Comment on agent fees
Not the cheapest fees, but well worth the good service recieved
Was this helpful? Yes

“ Prompt response and replies... ”

May 11,2018
Minithumbup
By: 'Maxine'
May 11,2018
0 people found
this helpful
Becky Keats has been a pleasure to deal with, very polite and looks at both sides points of view! Courteous at all times....
read full review
Comment on agent fees
Appear to be in line with other agents
Was this helpful? Yes

“ Terrible service... ”

May 09,2018
Minithumbdown
By: 'Celine'
May 09,2018
1 people found
this helpful
I rent a property managed by Portico and since they took over, the service we've received has been the worst I'd ever experienced before. It's diffult to get in atouch with them - I prefer emails since I like to have everything ...
read full review
Comment on agent fees
Very bad
Was this helpful? Yes
By: Alexia Christodoulou
May 09, 2018
View all comments (1)
Dear Celine, I am very sorry to hear of your dissatisfaction with our services. I would like to discuss your complaint with you over the phone or email if you prefer. Could you kindly forward me your contact details on a.christodoulou@portico.com . Kind regards, Alexia Christodoulou ...

“ Great service... ”

Apr 30,2018
Minithumbup
By: 'John'
Apr 30,2018
0 people found
this helpful
Really impressed with the work done by the guys at Portico. Very efficient. My property was rented within a week....
read full review
Was this helpful? Yes

“ Worst Estate agents ever... ”

Apr 09,2018
Minithumbdown
By: 'Emma'
Apr 09,2018
4 people found
this helpful
I have never rented through an agency before in London and after this experience never will again. Since leaving the property over 2 months ago, we are still to receive our deposit, even though the landlord has confirmed that he is happy for this to be ...
read full review
Comment on agent fees
Agent's fee's are ridiculous for the incompetency of the company.
Was this helpful? Yes
By: Helen
Apr 19, 2018
View all comments (1)
We are currently fighting the same battle. It has been 2 months since we've moved out and they have FINALLY responded to our many emails + phone calls and us managing to get in touch with our landlady (she said there was no problem and didn't know why they hadn't given the money back). And are now wanting a petty amount for a handyman to replace two lightbulbs. They are so unprofessional and liars! ...
Mar 08,2018
Minithumbdown
By: 'Anon'
Mar 08,2018
2 people found
this helpful
Portico are definitely not the tenant's friend. They are taking advantage of a very difficult rental market for tenants by charging extortionate fees for nothing, demanding that long standing tenants sign up to inflexible agreements and claiming they're working in the landlord's ...
read full review
Comment on agent fees
Fees are a joke. We've lived in the same flat for 10 years and as soon as Portico took over the management they tried to charge us £180 for a new piece of paper.
Was this helpful? Yes
By: James Baker
Mar 09, 2018
View all comments (1)
Agreed. Portico may perform well for landlords and buyers but have no regard for tenants, mainly down to greed. ...
Feb 05,2018
Minithumbup
By: 'Kojo'
Feb 05,2018
0 people found
this helpful
The service was very professional and very thorough. Every assistance was provided to ensure the sale transaction went through smoothly. Very thankful to all of the staff team to pushing it through; to make it happen as quickly as possible (despite all the hiccups). Good ...
read full review
Comment on agent fees
reasonable
Was this helpful? Yes
Oct 26,2017
Minithumbup
By: 'Elly'
Oct 26,2017
0 people found
this helpful
Was looking for a place to rent. Was recommended portico and Sean in particular. I was so specific with what I wanted but Sean was so accommodating and patient. He managed to find me exactly what I wanted and I couldn't have asked for ...
read full review
Was this helpful? Yes
Oct 25,2017
Minithumbup
By: 'Alexandra'
Oct 25,2017
0 people found
this helpful
Sean is professional, friendly, and very helpful. He replies immediately, he is polite and always keen to help. Best agent!...
read full review
Was this helpful? Yes
Oct 25,2017
Minithumbup
By: 'Rosie'
Oct 25,2017
0 people found
this helpful
Leah has been absolutely amazing throughout the whole process of securing my flat to rent. She couldn't have done enough to help me throughout the process and was a pleasure to deal with- exceptionally helpful and friendly. Based on my experience with Leah, I'...
read full review
Was this helpful? Yes
Oct 23,2017
Minithumbup
By: 'JT'
Oct 23,2017
0 people found
this helpful
Sean gave us a thorough briefing when he came to value our house. The house was marketed very well on the Portico website and we had a tremendous response immediately. Becky was efficient and pleasant and was the agent looking after the viewings. Sean carried ...
read full review
Comment on agent fees
Competitive with market norm
Was this helpful? Yes
Oct 20,2017
Minithumbup
By: 'Kelly'
Oct 20,2017
0 people found
this helpful
I was very happy with the service from Sean and the Portico team. They were efficient and helpful with any questions that I had and made me feel comfortable and secure in my first move into a flat on my own. Thanks guys!...
read full review
Was this helpful? Yes
Oct 18,2017
Minithumbup
By: 'Homebuyer10'
Oct 18,2017
0 people found
this helpful
Becky was a very bright and enthusiastic estate agent unlike most we have come across, she clearly knows her market and area well and showed her knowledge of area while finding us our first home. Nothing was ever too much trouble for Becky always coming ...
read full review
Comment on agent fees
good
Was this helpful? Yes
Oct 18,2017
Minithumbup
By: 'Dizzy'
Oct 18,2017
0 people found
this helpful
I found Becky very helpful and was also good at answering all my questions I had, for a young person i feel she will go a long way and highly recommend her and portico to other buyers and sellers...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2017
Minithumbup
By: 'Alex'
Oct 16,2017
0 people found
this helpful
I liked this team from the moment I met them for the initial valuation. Sean is very professional and personable and offers a service far above and beyond a lot of the agents I've spoken to in Walthamstow. I would have no hesitations in ...
read full review
Comment on agent fees
Excellent and very reasonable fees; extremely professional process.
Was this helpful? Yes
Sep 12,2017
Minithumbdown
By: 'Haslar'
Sep 12,2017
6 people found
this helpful
This agency is every tenant's hell. Their fees are ridiculous (£180 for just extending the contact), they don't answer emails, they take ages to arrange repairs. It took them 2 months to fix our leaky boiler and we had to pay extra £120 for the water ...
read full review
Comment on agent fees
Very high
Was this helpful? Yes
Jul 06,2017
Minithumbup
By: 'Alexandra'
Jul 06,2017
0 people found
this helpful
Everyone is really helpful and friendly and answers questions promptly. Sean has been amazing as has Helene Tyler. Alexia Christodoulou has gone above and beyond her role to help me I am so thrilled to have her managing my property - I was very sad ...
read full review
Comment on agent fees
Flexible
Was this helpful? Yes
May 21,2017
Minithumbup
By: 'a.sattar'
May 21,2017
0 people found
this helpful
Since I do not live in England I need the best advice on my property and Sean and the team have always been very helpful (eversince the Spencer days) whenever I visit their office or call them. They always guide me the market conditions and ...
read full review
Was this helpful? Yes
Apr 06,2017
Minithumbup
By: 'Angie J'
Apr 06,2017
0 people found
this helpful
Cannot recommend Sean Hewitt highly enough. He has never let us down when finding good tenants and always within a set timeframe. Sean knows his market, knows the rental market and has patience that seems endless. He is the reason we keep our business with ...
read full review
Was this helpful? Yes
Apr 02,2017
Minithumbup
By: 'Nick Siepmann'
Apr 02,2017
0 people found
this helpful
Sean and Sahir were helpful and easy to reach throughout the process; while there was some confusion about the deposit (during the viewing we were quoted a six-week rather than eight-week deposit, as I think it slipped Sean's mind that we'd mentioned we had pets), ...
read full review
Was this helpful? Yes
Apr 01,2017
Minithumbup
By: 'Alexandra Truta'
Apr 01,2017
0 people found
this helpful
Sean was very kind, welcoming and helpful. He made the moving process less difficult than it normally is. Thank you!...
read full review
Was this helpful? Yes
Feb 21,2017
Minithumbdown
By: 'OYMYBOY'
Feb 21,2017
0 people found
this helpful
Thank You Sean for all your hard work helping me buy my dream home, nothing was to much for you to help me. I will recommend you to all my friends and family....
read full review
Was this helpful? Yes
Jan 13,2017
Minithumbup
By: 'Maya Assets'
Jan 13,2017
2 people found
this helpful
Excellent team. Got the job done, always pressing to move matters forward whilst being diplomatic. Would use them again in a heatbeat....
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Jan 05,2017
Minithumbup
By: 'Graham'
Jan 05,2017
1 people found
this helpful
Mr Hewitt has been a great help in letting our flat. He has made the arrangements for it to be repaired and updated, and whilst these repairs seem to be still on-going we hope the expensive outlay will eventually be justified. He is always prompt ...
read full review
Comment on agent fees
Hoping the fees will eventually be justified.
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'Ava Blake'
Jan 04,2017
1 people found
this helpful
Tenants found quickly, All staff members were courteous and helpful. Paperwork was completed quickly and efficiently. Questions were answered promptly...
read full review
Comment on agent fees
Average
Was this helpful? Yes
Dec 17,2016
Minithumbup
By: 'Sam'
Dec 17,2016
1 people found
this helpful
Sean has been incredible to deal with; no nonsense, super helpful and very honest. As a first time buyer (who has been learning the process as we go!) he has been incredibly accommodating and patient. After meeting several estate agents at the beginning of my ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Nov 04,2016
Minithumbup
By: 'Telynor54'
Nov 04,2016
2 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about ...
read full review
Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Nov 04,2016
Minithumbup
By: 'Telynor54'
Nov 04,2016
2 people found
this helpful
Mr Leigh is a personable young man. He is extremely helpful and positive and made the viewings fairly painless for me. Top rate! Mr Darlow was also extremely helpful. He gave me information that my solicitor did not and in fact was more helpful about ...
read full review
Comment on agent fees
The fees are OK. Much better value than my solicitor!
Was this helpful? Yes
Sep 29,2016
Minithumbup
By: 'Robin'
Sep 29,2016
1 people found
this helpful
Professional, friendly and accommodating. Sean made a potentially stressful process enjoyable and worry free. Mark was also very efficient with introductions to the property and helpful....
read full review
Comment on agent fees
Very reasonable (Good)
Was this helpful? Yes
Areas covered
  • E17
  • Walthamstow
  • N17
  • Chingford
  • Tottenham
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,250
  • Max: £675,000

Letting
  • Min: £0
  • Max: £270,000

NAEA ARLA TDS SAGEagent My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
123 1 140 8 59 2 55 0 12 2

Fees

No fees set.
Last updated at 4:33 PM 17/10/2017 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please tell us.

Last updated at 4:33 PM 17/10/2017 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Sell or Rent Your Home