• Marc McIlveney
    Marc McIlveney
  • Mark Sivell
    Mark Sivell
  • Michelle Ford
    Michelle Ford
  • Tracy King
    Tracy King
  • Spencer Ferguson
    Spencer Ferguson
  • George Newmarch-Stillwell
    George Newmarch-Stillwell
  • Gemma Howes
    Gemma Howes
  • upload your photo
    Irfan Loonat
Spencers is now Portico! After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services. Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service. Though our name and Read full description... logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart. As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance. If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch! Click here if you'd like to find out how much your property is currently worth in 60 seconds! We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Portico

252 High Road Leyton, London
Greater London
E10 5PW

020 8539 3650
Sep 21,2017
Minithumbup
Mark Sivell
By: 'Becky M'
Sep 21,2017
0 people found
this helpful
Portico did a great job from start to finish, and we loved buying our first home through them. I dealt with Mark Sivell throughout the whole process, and we found him to be very helpful, friendly, and informative. We were kept in the loop at all times, and any questions were dealt with in a timely manner. I would highly recommend Mark Sivell's services, and Portico's as a whole, to anyone looking to buy a place....
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Was this helpful? Yes
Sep 20,2017
Minithumbup
Marc McIlveney
By: 'Leesy'
Sep 20,2017
0 people found
this helpful
Marc McIlveney at Portico has helped me rent out my flat for the past 5 years. Together we've found a succession of really great tenants, and the process has always been smooth, and enjoyable. He's someone who actually listens to both Landlord and Tenant and truly helps match the right people to the right place....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Sep 18,2017
Minithumbup
Spencer Ferguson
By: 'Hannah & Andy'
Sep 18,2017
2 people found
this helpful
Spencer really helped us get our dream home and got things moving really quickly! We'd definitely recommend using Portico. Thanks Spencer :)...
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Was this helpful? Yes
Sep 18,2017
Minithumbup
Spencer Ferguson
By: 'Hannah & Andy'
Sep 18,2017
1 people found
this helpful
Spencer really helped us get our dream home and got things moving really quickly! We'd definitely recommend using Portico. Thanks Spencer :)...
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Was this helpful? Yes
Sep 14,2017
Minithumbup
Spencer Ferguson
By: 'Eleni'
Sep 14,2017
1 people found
this helpful
We bought our flat through Portico and had an overall great experience. We dealt primarily with Spencer Ferguson who showed us around the flat and later ensured that the vendors' and us were always on the same page. Spencer was helpful and supportive throughout the process and ensured that all our questions/issues were addressed in a timely and efficient manner....
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Was this helpful? Yes
Sep 04,2017
Minithumbup
Michelle Ford
Spencer Ferguson
By: 'Kyboone'
Sep 04,2017
1 people found
this helpful
A very professional operation; Spencer did not interfere or override any of my statements when prospective purchasers came to the property. I am very happy with the outcome of the sale, particularly in securing the asking price and not forcing the issue when 2 higher bids were received - and declined....
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Comment on agent fees
Nobody likes to pay fees but as these were based on the sale price I felt they were reasonable.
Was this helpful? Yes
Aug 21,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'FirsttimebuyerERB'
Aug 21,2017
1 people found
this helpful
The agents at Portico were friendly, helpful, honest, efficient and hard working. We could always get through to them and felt they were really on our side....
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Was this helpful? Yes
Jun 29,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'J Mills'
Jun 29,2017
1 people found
this helpful
I sold my Leyton flat with Spencer, Michelle and Mark - great service provided throughout from all of them - in particular Spencer who has been a great help post sale. Highly recommend....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'Rosamund'
Apr 11,2017
2 people found
this helpful
We've just sold our one bed flat in Leyton through Spencers. The service was fantastic throughout. Spencer really impressed us with his enthusiasm from our first meeting with him - he worked really hard to get us on board and was open to negotiating fees etc. The photos he arranged were stunning, and he found a buyer for us the same day the flat went on the market! Michelle then took over and did a great job of getting the sale through to completion. We had a few issues with the survey but Miche...
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Was this helpful? Yes
Mar 14,2017
Minithumbup
Mark Sivell
By: 'Jones'
Mar 14,2017
2 people found
this helpful
Mark was very competent and always contactable. Whenever there were issues, he resolved them in a timely manner and I had full confidence that the matter was comprehensively resolved. In all, I would rate Mark's service as excellent....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Irfan Loonat
By: 'Olga & Marco'
Mar 06,2017
1 people found
this helpful
We are very happy with the service provided by Irfan. He has been very polite, helpful, professional and organised at all times. We would definitely recommend Spencers and especially Irfan to our friends if any of them plan to move in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 04,2017
Minithumbup
Mark Sivell
By: 'RM'
Mar 04,2017
0 people found
this helpful
Mark was professional and helpful. Didn't pressure us and let us come to our own conclusions. He always made himself available when required....
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Was this helpful? Yes
Feb 28,2017
Minithumbdown
Spencer Ferguson
Michelle Ford
By: 'Mark'
Feb 28,2017
2 people found
this helpful
Sales marketing was very good with strong follow up. Unfortunately my requested date to complete was never passed on to the buyer, despite multiple conversations with multiple staff. Disappointing: it cost me an extra month of mortgage and utility payments. When I requested my details were passed directly to the buyer (to speed up completion) this was not done. Neither was my email that I asked to be forwarded to them. Not impressed....
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Comment on agent fees
Fee was fair
Was this helpful? Yes
Feb 27,2017
Minithumbup
Irfan Loonat
By: 'Ashling'
Feb 27,2017
1 people found
this helpful
After a terrible experience with a different estate agent in early January, we were very apprehensive on dealing with another, However Irfan was very helpful from day 1. On viewing the house we instantly knew that we wanted it and Irfan let us know the procedure and helped us secure the property. He went above and beyond to help us and was always available to answer any questions we had. We are looking forward to moving in to our new home this week....
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Comment on agent fees
We feel the Admin Fees at £365.00 were quite expensive considering the Reference Fees we also above £300. A lot to pay on top of a 6 week deposit and 1 months rent
Was this helpful? Yes
Feb 24,2017
Minithumbup
Irfan Loonat
By: 'Tamara'
Feb 24,2017
1 people found
this helpful
Irfan is the best estate agent I've ever dealt with - he was always on time (something all other estate agents I've dealt with seem to have trouble with), let me look around properties in a relaxed, unpressured way, and went out of his way to help us secure our property. He always got back to me promptly and was very personable & friendly. It was such a breath of fresh air to deal with an estate agent you respect - thank you Irfan for all your help!...
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Comment on agent fees
Of course I'm going to think that agency fees in London are grossly inflated, but they're something I expect to pay so it wasn't a nasty surprise.
Was this helpful? Yes
Feb 24,2017
Minithumbup
Mark Sivell
Michelle Ford
By: 'Hannah Shelley'
Feb 24,2017
1 people found
this helpful
Mark and Michelle were both highly professional and very helpful during the purchase of our flat. The quality and care that all of the team at Spencer's provided during our purchase really counted towards making the whole process a more stress free experience....
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Irfan Loonat
By: 'Dadinha Carvalho'
Feb 10,2017
1 people found
this helpful
We were very happy with Irfan, Very professional, attentive and delivered great customer service. He did look after our best interests....
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Mark Sivell
Michelle Ford
By: 'Marta'
Feb 10,2017
0 people found
this helpful
Spencer, Mark and Michelle were absolutely outstanding in every possible way. The sell was a breeze because of them. They know the market really well, and there was no shortage of viewings even though we were selling over Christmas. Michelle is fantastic. She was always on the ball chasing the buyer and all the solicitors involved to make sure we completed on time. I am truly impressed. I can honestly say seeking my flat was pretty much stress free thanks to the team at Spencers. Don't hesit...
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Comment on agent fees
Very reasonable considering the service we've had.
Was this helpful? Yes
Feb 09,2017
Minithumbup
Irfan Loonat
Irfan Loonat
By: 'Daniela&Igli'
Feb 09,2017
2 people found
this helpful
Irfan Loonat is an exccelent agent ,he looked after us and helped step by step till the end .Very proffesional and always ready to answer to any questions and problems .Highly recomended ....
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Was this helpful? Yes
Feb 06,2017
Minithumbup
Mark Sivell
Michelle Ford
By: 'Rob'
Feb 06,2017
0 people found
this helpful
Mark and Michelle were very persistent in selling our flat and managed to get a huge number of potential buyers through the front door. When we accepted an offer, they always let us know what was happening without us having to chase them,...
read full review
Comment on agent fees
Very reasonable compared to the competition.
Was this helpful? Yes
Feb 04,2017
Minithumbup
Irfan Loonat
By: 'Justin'
Feb 04,2017
1 people found
this helpful
Irfan was very good in overseeing that my move to the new property was a smooth transition. Very likeable person and pleasure to have worked with. Regards Justin...
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Was this helpful? Yes
Jan 31,2017
Minithumbup
Mark Sivell
Michelle Ford
By: 'Jamie'
Jan 31,2017
1 people found
this helpful
Mark was efficient in arranging a viewing and quickly securing the property at a price all parties were happy with. Overall, Mark and Michelle were both extremely diligent in helping me buy a property. They were always available to discuss things as and when they arose and always kept me informed of the status along the way. I would strongly recommend both Mark and Michelle whether buying or selling a property....
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Was this helpful? Yes
Jan 23,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'motorcyclediary'
Jan 23,2017
1 people found
this helpful
Spencer property services, and in particular Spencer Ferguson himself, provided an absolutely OUTSTANDING service that went above and beyond anything you'd expect from an estate agent. From the first point of meeting him to sell our place, it was clear that he was a cut above the competition. Throughout the exhausting process (due to issues with the property and Brexit) we found him to utterly professional, ethical and patient with all parties. He secured buyers for us at the top end of expectat...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jan 20,2017
Minithumbup
Mark Sivell
By: 'Matt N'
Jan 20,2017
1 people found
this helpful
I was very happy with the service Mark provided - he was up-front and supportive in helping us meeting various requirements from the vendor before our offer was accepted, and prompt to respond to any questions throughout the conveyancing process right up until completion. Highly recommended....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'Ferzana Ashraf'
Jan 13,2017
2 people found
this helpful
I really can't rate Spencer highly enough him and his team really go out of their way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really does go the extra mile. I would like to say a BIG THANK YOU for all your help in the sale of my house....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2017
Minithumbup
Spencer Ferguson
By: 'Satisfied A*'
Jan 09,2017
2 people found
this helpful
Spencer negotiated a very fair price for our sale, kept things moving, and kept us up to date. We really appreciated his professional yet easy manner and felt he was both honest and on our side all the way through....
read full review
Comment on agent fees
About the same as others.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Spencer Ferguson
By: 'Douglas'
Jan 06,2017
1 people found
this helpful
I really can't rate Spencer highly enough. He really goes out of his way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really does go the extra mile!...
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Comment on agent fees
Very reasonable and well deserved
Was this helpful? Yes
Dec 24,2016
Minithumbup
Spencer Ferguson
By: 'Garry'
Dec 24,2016
1 people found
this helpful
Spencer was highly professional throughout the whole selling process and gets results. He was a pleasure to have working for the sale of my flat....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 28,2016
Minithumbup
Spencer Ferguson
Michelle Ford
By: 'MLR'
Sep 28,2016
0 people found
this helpful
Spencer and Michelle were great and communicating and very efficient. When it was crunch time they were very calm and reassuring. I would recommend them as selling agents....
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Was this helpful? Yes
Sep 19,2016
Minithumbup
Marc McIlveney
Mark Sivell
By: 'Lanlord/ Invester'
Sep 19,2016
0 people found
this helpful
Marc McIlveney and Mark Sivell went the extra mile to find the right buyer for my property which i sold recently. Marc Mc kept me motivated throughout the process and Mark S introduced me to a suitable buyer. I can not fault their ability to provide the best advice and customer service. Thank you Marc & Mark...
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Comment on agent fees
an average market rate
Was this helpful? Yes
Areas covered
  • E10
  • Leyton
  • E11
  • Leytonstone
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £41,000
  • Max: £685,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
43 0 93 0 60 1 69 2 3 0
Marc McIlveney Marc McIlveney
Branch Manager
57 reviews

About Marc No description set View full profile
Mark Sivell Mark Sivell
Senior Negotiator
109 reviews

About Mark No description set View full profile
Michelle Ford Michelle Ford
Area Administrator
65 reviews

About Michelle - View full profile
Tracy King Tracy King
Senior Negotiator
30 reviews

About Tracy - View full profile
Spencer Ferguson Spencer Ferguson
39 reviews

About Spencer No description set View full profile
George Newmarch-Stillwell George Newmarch-Stillwell
Negotiator
43 reviews

About George - View full profile
Gemma Howes Gemma Howes
Administrator
9 reviews

About Gemma No description set View full profile
Irfan Loonat - no image available Irfan Loonat
Lettings
6 reviews

About Irfan No description set View full profile

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Fees

No fees set.
Last updated at 11:53 AM 06/01/2016 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at hefina@spencersproperty.co.uk or telephone 020 8709 7730
Last updated at 11:53 AM 06/01/2016 by allAgents

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