Portico We're Portico, an award-winning London agent with 18 branches across London and Essex. We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service. As you might expect, we are members of Read full description... ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch! Click here if you'd like to find out how much your property is currently worth in 60 seconds! We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Portico

1 Theberton Street Islington, London
Greater London
N1 0QY

020 7354 3283
Website not available

Properties for Sale
Properties to Rent

“ House renting made easy... ”

Apr 20,2018
Minithumbup
By: 'Lidija'
Apr 20,2018
0 people found
this helpful
I would highly recommend Molly and Portico agency to everybody. Molly was extremely helpful, she made the renting process very easy, answered all my questions on a timely basis (I just moved to UK and renting process in London was new for me). I saw ...
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Feb 20,2018
Minithumbup
By: 'Adam'
Feb 20,2018
0 people found
this helpful
Myself and my brother were looking for a property to rent in London. We saw 2 properties with Molly Derbyshire. We were impressed by the professional attitude and thoroughness, it is also very gratifying when you know there will be an almost instant response to any ...
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Feb 09,2018
Minithumbup
By: 'Juliet & Chris'
Feb 09,2018
1 people found
this helpful
Adam has shown an exceedingly high degree of dedication in helping us find new tenants for our flat in a lax period in the rental marker (January) and succeeded in finding appropriate tenants suited to us with a minimum voidperiod . I cannot recommend him highly ...
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Comment on agent fees
A little higher than average but I expect that as they offer higher than standard service (we have used them since 2011).
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Feb 07,2018
Minithumbup
By: 'AVG'
Feb 07,2018
1 people found
this helpful
Molly was friendly, available at all times, diligent, looking at all details and delivered us with a good customer service...
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Jan 18,2018
Minithumbup
By: 'Ruth Lewis'
Jan 18,2018
1 people found
this helpful
Molly was polite, helpful and punctual when we arranged to visit the property. When she was unable to answer a question, she was very quick to find an answer and let us know. We were very satisfied with the service....
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Jan 18,2018
Minithumbup
By: 'Daniel Cole'
Jan 18,2018
0 people found
this helpful
Molly handled our letting very professionally and was quick and responsive at every stage of the process. We will definitely be referring Portico to friends and family....
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Comment on agent fees
Good
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Oct 27,2017
Minithumbdown
By: 'Angry tennant'
Oct 27,2017
4 people found
this helpful
Responsive and helpful until payment received and contracts signed, then silence. Numerous issues in my property, endless emails sent and voicemails left to no response....
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Oct 10,2017
Minithumbdown
By: 'Portico'
Oct 10,2017
2 people found
this helpful
An awfully poor agency that does not bother about you once they've collected the initial payments. We moved into a flat that was not professionally cleaned and some areas were left terribly unhygienic (food still in the microwave for example). When we told our ...
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Sep 19,2017
Minithumbdown
By: 'Sanna'
Sep 19,2017
4 people found
this helpful
Really bad experience. Property manager was extremely rude and declined to answer any questions asked, communication was poor ad the flat was left in a horrendous condition by the previous tenants....
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By: Kunal Khemlani
Oct 10, 2017
View all comments (2)
The handyman was arranged 4 days after we notified portico first of all. Also, Portico did not inform us that the handyman was going to enter our flat without us being there and we had to find out ourselves on the day when we called in. We did not appreciate the handyman entering our flat without our consent. ...
Sep 10,2017
Minithumbdown
By: 'Mark'
Sep 10,2017
3 people found
this helpful
* Good until they receive any money. Rebecca showed us round the flat and was very friendly and helpful. We were then handed to Claudiu who accepted our holding deposit without problem. The process of reference collection was slow and required us emailing to chase what ...
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Comment on agent fees
It is well known that the fees are expensive for this letting agents and you would expect the service to reflect this - it does not.
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Aug 08,2017
Minithumbup
By: 'Elizabeth and Jan'
Aug 08,2017
0 people found
this helpful
Rebekah was extremely helpful and responsive to all of our questions. She was also very efficient and thorough in facilitating all of the stages in the renting of our new flat. We are very grateful for her assistance and would definitely recommend her service (and ...
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Jul 05,2017
Minithumbup
By: 'abc'
Jul 05,2017
1 people found
this helpful
Since moving into our rental flat in March, Alicja Skuza has been an excellent manager of the property. She has been prompt to reply to and follow up on enquiries, quick to arrange repairs, and polite and professional in her communication. Thanks Alicja....
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Comment on agent fees
These fees are exorbitant. We managed to bargain them down but not as far as we would like. I am looking forward to new laws coming into place that ban these fees -- in my view it is an extortionate and unfair practice that prospective tenants should not be subjected to.
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May 06,2017
Minithumbdown
By: 'Frank'
May 06,2017
2 people found
this helpful
One of the most unprofessional experience in renting I have ever lived, avoid this company at all costs. They managed to literally fail every possible thing in tenancy, cleaning, contracts, payments, delivery of keys, to name a few. Don't waste your time with them....
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Comment on agent fees
Agent fees are reasonable
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Apr 25,2017
Minithumbup
By: 'Nicole'
Apr 25,2017
0 people found
this helpful
Being new to London, Ben and I really appreciated an honest and reliable agent. Claudiu was helpful, professional and always responded promptly with any questions. Rebekah who conducted our viewing was also extremely helpful and friendly. All in all, Rebekah's team was a delight to ...
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Comment on agent fees
We are new to London but Portico's fees seemed on the higher end compared to our agents we dealt with
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Dec 28,2016
Minithumbup
By: 'Anna'
Dec 28,2016
0 people found
this helpful
The process was easy to follow and took a little time. Everything mostly online. The staff is helpful. Hope will stay the same! Thank you...
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Sep 06,2016
Minithumbdown
By: 'RK'
Sep 06,2016
4 people found
this helpful
Whilst I understand that it is important for there to be a referencing process prior to moving into a property, I must admit that Portico's process was rather extensive and complicated compared to other estate agent companies that I have used in the past. Myself ...
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Comment on agent fees
I thought they were rather expensive in comparison to previous firms I have used.
Was this helpful? Yes
Aug 22,2016
Minithumbup
By: 'Ana'
Aug 22,2016
0 people found
this helpful
Josie makes every day dramas less dramatic - locked keys, leaks & floods, electrics, safety checks and so much more. She is that one special person who replies to your email within hours, and offers the solution in a kind and professional manner. 5 stars employee!...
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Jul 19,2016
Minithumbup
By: 'Maaltt'
Jul 19,2016
0 people found
this helpful
Josie is a great property manager. Responsive, responsible, pleasant and reactive. I would let again with Portico because of her....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2016
Minithumbup
By: 'George'
Jul 08,2016
0 people found
this helpful
I have lived in rented accommodation in London for 6 years, and Josie is the best Property Manager I have ever had. Responsive, considerate, professional and charming....
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Jun 16,2016
Minithumbup
By: 'George'
Jun 16,2016
0 people found
this helpful
Josie is the best property manager I have had in 10 years. Her organisation and response time were impeccable. We highly recommend her....
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May 18,2016
Minithumbup
By: 'Agathe'
May 18,2016
0 people found
this helpful
We are French, it's our first time in London, so it's really helpful to work with Josie. She is always involved and reactive when we need advice or help from her....
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May 12,2016
Minithumbup
By: 'Moggidon'
May 12,2016
0 people found
this helpful
Adam worked hard to find the best tenants.He kept me well informed throughout the vetting process and showed interest and professionalism in his his work....
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Comment on agent fees
Industry standard fees.
Was this helpful? Yes
May 11,2016
Minithumbup
By: 'Graham'
May 11,2016
0 people found
this helpful
Josie's arrangements for my recent change of tenancy have been well managed which has been conducted to my complete satisfaction and that of the tenants also as far as I am aware. Accounting information also has been timely and in good order....
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Comment on agent fees
No change from previous years.
Was this helpful? Yes
May 09,2016
Minithumbup
By: 'quanluu'
May 09,2016
0 people found
this helpful
The service I've experienced at Portico has been exceptional. Daniella initially assisted me with a viewing for a property in the same area and during our conversation she also found another property within walking distance which suited my requirements. I ended up making an offer ...
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May 06,2016
Minithumbup
By: 'Steve P'
May 06,2016
0 people found
this helpful
Since Josie has taken over as property manager I feel I have had the best service to date from Portico. The thing I like best is her timeliness in responding to my queries, especially when I needed to arrange some remortgaging / documentation provision / surveying of ...
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Comment on agent fees
Now Josie is managing my property I feel I am now getting better value for money.
Was this helpful? Yes
May 06,2016
Minithumbup
By: 'krikri'
May 06,2016
0 people found
this helpful
It really is a pleasure to work with Josie. Her efficiency, extremely clear answers and kind manners are much appreciated....
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Comment on agent fees
They are ok
Was this helpful? Yes
May 06,2016
Minithumbup
By: 'Christine'
May 06,2016
0 people found
this helpful
Friendly and accommodating. Essentials are occasionally forgotten or not checked on e.g. the tenant not paying service charge which we were then billed for. This had never occurred before. An apology for this would have been a start at easing our annoyance Would probably ...
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Comment on agent fees
management fees are not value for money. excessive for the service we get. The visit/s to review the property should be part of the management fee and not an extra ‚£6o/‚£65. The fee for finding a tenant and doing the references check is acceptable
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May 05,2016
Minithumbup
By: 'David'
May 05,2016
0 people found
this helpful
Josie has a very friendly manner is proactive and resolves issues quickly. She keeps you updates and has excellent communication....
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Comment on agent fees
Good
Was this helpful? Yes
May 04,2016
Minithumbup
By: 'MATT CAMERON'
May 04,2016
0 people found
this helpful
Josie has been exceptional! She has been contactable and a pleasure to work with all year round, particularly in times where an emergency maintenance issues arose....
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May 03,2016
Minithumbup
By: 'Gemma H'
May 03,2016
0 people found
this helpful
Josie has always been very helpful and quick to respond to maintenance issues at our property - always much appreciated! Thanks!...
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Areas covered
  • N1
  • N4
  • N5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
76% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

ARLA DPS


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From Landlords From Tenants From Vendors From Buyers Other
19 0 32 12 0 0 0 0 4 1

Fees

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Last updated at 11:06 AM 30/10/2017 by allAgents

Complaints Procedure

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Last updated at 11:06 AM 30/10/2017 by allAgents

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