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    Claudiu Ciupitu
Portico We're Portico, an award-winning London agent with 18 branches across London and Essex. We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service. As you might expect, we are members of Read full description... ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch! Click here if you'd like to find out how much your property is currently worth in 60 seconds! We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Portico

1 Theberton Street Islington, London
Greater London
N1 0QY

020 7354 3283
Oct 27,2017
Minithumbdown
By: 'Angry tennant'
Oct 27,2017
1 people found
this helpful
Responsive and helpful until payment received and contracts signed, then silence. Numerous issues in my property, endless emails sent and voicemails left to no response....
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Was this helpful? Yes
Oct 10,2017
Minithumbdown
By: 'Portico'
Oct 10,2017
1 people found
this helpful
An awfully poor agency that does not bother about you once they've collected the initial payments. We moved into a flat that was not professionally cleaned and some areas were left terribly unhygienic (food still in the microwave for example). When we told our property manager about it, she was rude and challenged us saying that they will not do anything until the checkout report is produced, which meant we had to bear the cost for a clean to our flat whilst waiting a week for the report. T...
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Was this helpful? Yes
Sep 19,2017
Minithumbdown
By: 'Sanna'
Sep 19,2017
4 people found
this helpful
Really bad experience. Property manager was extremely rude and declined to answer any questions asked, communication was poor ad the flat was left in a horrendous condition by the previous tenants....
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Was this helpful? Yes
By: Kunal Khemlani
Oct 10, 2017
View all comments (2)
The handyman was arranged 4 days after we notified portico first of all. Also, Portico did not inform us that the handyman was going to enter our flat without us being there and we had to find out ourselves on the day when we called in. We did not appreciate the handyman entering our flat without our consent. ...
Sep 10,2017
Minithumbdown
Claudiu Ciupitu
Adam Green
By: 'Mark'
Sep 10,2017
2 people found
this helpful
* Good until they receive any money. Rebecca showed us round the flat and was very friendly and helpful. We were then handed to Claudiu who accepted our holding deposit without problem. The process of reference collection was slow and required us emailing to chase what was needed - which should not be necessary when paying £425 pp for references, guarantor and admin. On move in day, the toilet was leaking, hob broken and the flat had not been professionally cleaned (stains on ca...
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Comment on agent fees
It is well known that the fees are expensive for this letting agents and you would expect the service to reflect this - it does not.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Rebekah Peat
By: 'Elizabeth and Jan'
Aug 08,2017
0 people found
this helpful
Rebekah was extremely helpful and responsive to all of our questions. She was also very efficient and thorough in facilitating all of the stages in the renting of our new flat. We are very grateful for her assistance and would definitely recommend her service (and those of Portico) to anyone looking to move within London....
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Was this helpful? Yes
Jul 05,2017
Minithumbup
Alicja Skuza
By: 'abc'
Jul 05,2017
1 people found
this helpful
Since moving into our rental flat in March, Alicja Skuza has been an excellent manager of the property. She has been prompt to reply to and follow up on enquiries, quick to arrange repairs, and polite and professional in her communication. Thanks Alicja....
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Comment on agent fees
These fees are exorbitant. We managed to bargain them down but not as far as we would like. I am looking forward to new laws coming into place that ban these fees -- in my view it is an extortionate and unfair practice that prospective tenants should not be subjected to.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Rebekah Peat
By: 'Lorraine Gregory'
Jun 29,2017
0 people found
this helpful
Portico Islington recently helped me secure a flat to rent in Highbury. The service provided by the agency was excellent and thorough, providing peace of mind that no small detail in the letting process would be overlooked. My primary point of contact at Portico was Rebekah Peat who initially showed me round the property. She was fantastic - reassuring, professional, easy to communicate with, and very helpful and knowledgeable when it came to arranging the specifics of the contract etc. I really...
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Was this helpful? Yes
May 06,2017
Minithumbdown
By: 'Frank'
May 06,2017
2 people found
this helpful
One of the most unprofessional experience in renting I have ever lived, avoid this company at all costs. They managed to literally fail every possible thing in tenancy, cleaning, contracts, payments, delivery of keys, to name a few. Don't waste your time with them....
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Comment on agent fees
Agent fees are reasonable
Was this helpful? Yes
Apr 25,2017
Minithumbup
By: 'Nicole'
Apr 25,2017
0 people found
this helpful
Being new to London, Ben and I really appreciated an honest and reliable agent. Claudiu was helpful, professional and always responded promptly with any questions. Rebekah who conducted our viewing was also extremely helpful and friendly. All in all, Rebekah's team was a delight to work with....
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Comment on agent fees
We are new to London but Portico's fees seemed on the higher end compared to our agents we dealt with
Was this helpful? Yes
Dec 28,2016
Minithumbup
By: 'Anna'
Dec 28,2016
0 people found
this helpful
The process was easy to follow and took a little time. Everything mostly online. The staff is helpful. Hope will stay the same! Thank you...
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Was this helpful? Yes
Sep 06,2016
Minithumbdown
By: 'RK'
Sep 06,2016
4 people found
this helpful
Whilst I understand that it is important for there to be a referencing process prior to moving into a property, I must admit that Portico's process was rather extensive and complicated compared to other estate agent companies that I have used in the past. Myself and my housemates were required to fill in numerous forms and send over a variety of different documents, and if we did not send these over immediately we were directly telephoned or emailed by multiple, different staff members urging us...
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Comment on agent fees
I thought they were rather expensive in comparison to previous firms I have used.
Was this helpful? Yes
Aug 22,2016
Minithumbup
Josie Blanchard
By: 'Ana'
Aug 22,2016
0 people found
this helpful
Josie makes every day dramas less dramatic - locked keys, leaks & floods, electrics, safety checks and so much more. She is that one special person who replies to your email within hours, and offers the solution in a kind and professional manner. 5 stars employee!...
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Was this helpful? Yes
Jul 19,2016
Minithumbup
Josie Blanchard
By: 'Maaltt'
Jul 19,2016
0 people found
this helpful
Josie is a great property manager. Responsive, responsible, pleasant and reactive. I would let again with Portico because of her....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2016
Minithumbup
Josie Blanchard
By: 'George'
Jul 08,2016
0 people found
this helpful
I have lived in rented accommodation in London for 6 years, and Josie is the best Property Manager I have ever had. Responsive, considerate, professional and charming....
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Was this helpful? Yes
Jun 16,2016
Minithumbup
Josie Blanchard
By: 'George'
Jun 16,2016
0 people found
this helpful
Josie is the best property manager I have had in 10 years. Her organisation and response time were impeccable. We highly recommend her....
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Was this helpful? Yes
May 18,2016
Minithumbup
Josie Blanchard
By: 'Agathe'
May 18,2016
0 people found
this helpful
We are French, it's our first time in London, so it's really helpful to work with Josie. She is always involved and reactive when we need advice or help from her....
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Was this helpful? Yes
May 12,2016
Minithumbup
Adam Green
By: 'Moggidon'
May 12,2016
0 people found
this helpful
Adam worked hard to find the best tenants.He kept me well informed throughout the vetting process and showed interest and professionalism in his his work....
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Comment on agent fees
Industry standard fees.
Was this helpful? Yes
May 11,2016
Minithumbup
Josie Blanchard
By: 'Graham'
May 11,2016
0 people found
this helpful
Josie's arrangements for my recent change of tenancy have been well managed which has been conducted to my complete satisfaction and that of the tenants also as far as I am aware. Accounting information also has been timely and in good order....
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Comment on agent fees
No change from previous years.
Was this helpful? Yes
May 09,2016
Minithumbup
Josie Blanchard
Daniella Waters
By: 'quanluu'
May 09,2016
0 people found
this helpful
The service I've experienced at Portico has been exceptional. Daniella initially assisted me with a viewing for a property in the same area and during our conversation she also found another property within walking distance which suited my requirements. I ended up making an offer for the property she suggested and she has offered fantastic service throughout the entire process. She's also kept in contact after I have moved in to make sure there were no issues. Josie is the property manager for...
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Was this helpful? Yes
May 06,2016
Minithumbup
Josie Blanchard
By: 'Steve P'
May 06,2016
0 people found
this helpful
Since Josie has taken over as property manager I feel I have had the best service to date from Portico. The thing I like best is her timeliness in responding to my queries, especially when I needed to arrange some remortgaging / documentation provision / surveying of property at short notice. I don't think there was a single occasion I didn't have a response same day or early next. Best property manager so far, keep it up....
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Comment on agent fees
Now Josie is managing my property I feel I am now getting better value for money.
Was this helpful? Yes
May 06,2016
Minithumbup
Josie Blanchard
By: 'krikri'
May 06,2016
0 people found
this helpful
It really is a pleasure to work with Josie. Her efficiency, extremely clear answers and kind manners are much appreciated....
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Comment on agent fees
They are ok
Was this helpful? Yes
May 06,2016
Minithumbup
Josie Blanchard
By: 'Christine'
May 06,2016
0 people found
this helpful
Friendly and accommodating. Essentials are occasionally forgotten or not checked on e.g. the tenant not paying service charge which we were then billed for. This had never occurred before. An apology for this would have been a start at easing our annoyance Would probably recommend her...
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Comment on agent fees
management fees are not value for money. excessive for the service we get. The visit/s to review the property should be part of the management fee and not an extra ‚£6o/‚£65. The fee for finding a tenant and doing the references check is acceptable
Was this helpful? Yes
May 05,2016
Minithumbup
Josie Blanchard
By: 'David'
May 05,2016
0 people found
this helpful
Josie has a very friendly manner is proactive and resolves issues quickly. She keeps you updates and has excellent communication....
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Comment on agent fees
Good
Was this helpful? Yes
May 04,2016
Minithumbup
Josie Blanchard
By: 'MATT CAMERON'
May 04,2016
0 people found
this helpful
Josie has been exceptional! She has been contactable and a pleasure to work with all year round, particularly in times where an emergency maintenance issues arose....
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Was this helpful? Yes
May 03,2016
Minithumbup
Josie Blanchard
By: 'Gemma H'
May 03,2016
0 people found
this helpful
Josie has always been very helpful and quick to respond to maintenance issues at our property - always much appreciated! Thanks!...
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Was this helpful? Yes
Apr 25,2016
Minithumbup
Josie Blanchard
By: 'Angel'
Apr 25,2016
0 people found
this helpful
Good service. Very aware of the market and what tenants require. Very organised at getting essential work done. Josie plans ahead, so everything runs very smoothly....
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Comment on agent fees
Fine
Was this helpful? Yes
Apr 24,2016
Minithumbup
Josie Blanchard
By: 'Milo'
Apr 24,2016
0 people found
this helpful
Josie has been managing our flat, and has been responsive, responsible and professional. We are very pleased with the services provided!...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Apr 24,2016
Minithumbup
Josie Blanchard
By: 'Renter on Upper Street'
Apr 24,2016
0 people found
this helpful
Josie is an asset to Portico. In my 3 years as a Tenant with one of their properties, I never connected as much with the team as I did Josie. She's the absolute best! Respectful of renters' privacy, communicative, answers correspondence quickly, and very approachable. In the future, she'd be my first call if I was to rent or buy a property....
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Was this helpful? Yes
Apr 22,2016
Minithumbup
Josie Blanchard
Alina Banionyte
By: 'SB'
Apr 22,2016
0 people found
this helpful
great company. efficient. helpful. would recommend to anyone for lettings if a landlord. take the stress out of the process....
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Comment on agent fees
good
Was this helpful? Yes
Mar 08,2016
Minithumbup
Jesse Hampel
By: 'AndrewC'
Mar 08,2016
0 people found
this helpful
Searching for a north London flat to rent, we found Jesse to be a delight. Thorough, attentive yet never pushy. As well as offering flexible viewing times on our desired property, he also gave appropriate and considerate recommendations that fit our search criteria. He was well informed on the properties in question and always had more documentation to hand. We had several viewings with him and they were always relaxed, at our own pace, never felling like a hard sell. I have no hesitation in...
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Was this helpful? Yes
Areas covered
  • N1
  • N4
  • N5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
74% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

ARLA DPS


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Jake Hardy - upload your photo Jake Hardy
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Lettings Consutant
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Kristina Blenkharn - upload your photo Kristina Blenkharn
1 reviews

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Alina Banionyte - upload your photo Alina Banionyte
12 reviews

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Charlotte Oborne - upload your photo Charlotte Oborne
7 reviews

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Chris Price - upload your photo Chris Price
1 reviews

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Adam Green Adam Green
10 reviews

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Jesse Hampel Jesse Hampel
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Lettings Negotiator
4 reviews

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Vanesha Panchal - upload your photo Vanesha Panchal
1 reviews

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Josie Blanchard - no image available Josie Blanchard
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Property Manager
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2 reviews

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Claudiu Ciupitu - upload your photo Claudiu Ciupitu
1 reviews

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Last updated at 11:06 AM 30/10/2017 by allAgents

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