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    Angela Davey
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    Josh Harris
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    Emelye Hunston
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    Hannah Smith
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    Sabit Ahmed
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    Sian Merrilees
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Portico

843 Fulham Road Fulham, London
Greater London
SW6 5HJ

020 7731 7788
Jun 19,2017
Minithumbup
Sian Merrilees
By: 'Vikki'
Jun 19,2017
0 people found
this helpful
Sian was wonderfully helpful throughout the whole process. Everything was very clearly set out and explained and communication was superb. Having had previous rather stressful house-finding and moving experiences, it was a delight to have such a stress-free and smooth one....
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Comment on agent fees
Higher than others I've dealt with however the flat and lettings experience made up for that.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Sian Merrilees
By: 'Erika Wright'
Jun 19,2017
0 people found
this helpful
Sian was incredible efficient, thoughtful and helpful throughout the entire process of finding an apartment. When I first expressed interest in an apartment available with Portico I received a response and was able to visit the apartment within the same day. She assisted us with our many inquiries regarding the application process and was always available to ask a question to at any time. She truly made our experience an enjoyable and stress free!...
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Comment on agent fees
The fees at Portico are generally a bit higher than what we have seen with other agencies. However the service delivered and ease of the process make up for the cost and are higher quality than we were able to find anywhere else.
Was this helpful? Yes
Apr 21,2017
Minithumbup
Sian Merrilees
Marianna Protopapas
By: 'Recent client'
Apr 21,2017
0 people found
this helpful
We found all communication with Sian and Marianna to be friendly and helpful. Both have gone above and beyond and have been happy to help in any capacity. In addition, all paperwork, and steps towards beginning our tenancy were well laid out, easy to interpret and understandable, which has been great and a real positive....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Sian Merrilees
By: 'Steph and Josh'
Mar 28,2017
0 people found
this helpful
Sian has been amazing during the process of renting our flat. Always super helpful and quick to answer any questions we've had and has made the whole process very stress free....
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Marianna Protopapas
Sian Merrilees
By: 'HRosa'
Mar 27,2017
0 people found
this helpful
Agents were really helpful in my property search and always available at the other end of the phone or email if I had any questions. Paperwork was handled efficiently everything sorted in a matter of weeks - Thank you!...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Sian Merrilees
By: 'First-time renter'
Feb 28,2017
0 people found
this helpful
We had a pleasant experience looking for a one bed property via Portico. Sian Merrilees was our key contact person and helped us navigate through the process, as we were first time renters, and not familiar with the different elements involved in the offer or contract finalisation progress. She was a great help, always providing a helpful response to all our queries and taking time to explain the details and legal terms we came across. This definitely helped me feel more comfortable about the wh...
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Was this helpful? Yes
Oct 01,2016
Minithumbdown
Marianna Protopapas
By: 'Disgruntled tenant'
Oct 01,2016
6 people found
this helpful
Worst customer service I have ever experienced. Not returning phone calls, emails, voicemails. After eventually moving in, the house keys provided didn't actually work in the front door- with Portico then saying we had to get them cut at our own expense and wouldn't refund us for the cost! Wouldn't recommend them to anyone....
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Comment on agent fees
Had to pay an exit fee for leaving at the end of my contract..
Was this helpful? Yes
Dec 07,2015
Minithumbup
Sabit Ahmed
Marianna Protopapas
By: 'Archie M'
Dec 07,2015
1 people found
this helpful
Sabit was very helpful in every step of the process and provided us with all of the information we required to complete the process after first viewing the property....
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Comment on agent fees
Fees were higher than expected.
Was this helpful? Yes
Oct 15,2015
Minithumbdown
By: 'D'
Oct 15,2015
3 people found
this helpful
Unresponsive during tenancy, real battle to try and get anything fixed or even responses to problems. Managed to take this to a whole new level when vacating property with excessive charges. Find any other agent...
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Was this helpful? Yes
Oct 31,2014
Minithumbdown
Hannah Smith
By: 'disappointed'
Oct 31,2014
2 people found
this helpful
Absolutely horrible experience, from the time we moved in to check out. Unresponsive property managers, excessive charges are check out and horrible communication. Avoid!...
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Was this helpful? Yes
By: Lindsay McSporran
Nov 03, 2014
View all comments (1)
Bushells would love the chance to address this review, if you could please provide us with further information as to who you are, we will be in touch. Thank you Lindsay McSporran ...
Oct 19,2014
Minithumbup
Emelye Hunston
By: 'Joe R'
Oct 19,2014
1 people found
this helpful
Emelye has been absolutely fantastic for us. She sorted out a wide variety of viewings and was happy to give us her time and help in sorting the move out. She made it pretty painless and there was nothing that was too much effort for her to help with. Since we have moved out, she has also helped enormously with things like paying bills, setting stuff up like that etc. I can not stress enough have fantastic Emelye has been....
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Was this helpful? Yes
Oct 19,2014
Minithumbup
By: 'Nick'
Oct 19,2014
1 people found
this helpful
Very helpful when we were looking for a flat - showed us flats which were reasonable and in budget where other agents do not. Continued assistance after signing for the flat - always quick to respond and helpful...
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Was this helpful? Yes
Sep 23,2014
Minithumbup
Sabit Ahmed
By: 'Nicolai & Martine'
Sep 23,2014
1 people found
this helpful
We are very pleased with Sabit Ahmed (Bushells, Fulham) and Edmund Cude as a whole. They provided us with excellent service and were available to answer any questions that we had. Our agent Sabit was both professional and friendly to work with. It was a pleasure and we will highly recommend Sabit and Edmund Cude to others....
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Was this helpful? Yes
May 24,2014
Minithumbup
Emelye Hunston
Marianna Protopapas
By: 'Sarah'
May 24,2014
1 people found
this helpful
Dealing with Bushells was an absolute pleasure - Marianna and Emelye were fantastic and made sure everything went a smoothly as possible with our move and I can\'t thank them enough. Bushells were friendly, polite and professional and I\'d happily use them again....
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Was this helpful? Yes
Apr 30,2014
Minithumbup
Emelye Hunston
Marianna Protopapas
By: 'Nina C'
Apr 30,2014
0 people found
this helpful
Both Emelye and Marianna were fantastic to deal with. They listened to what I was looking for and did not try to show me flats that did not meet my brief. They were helpful and friendly in every way without being pushy sales people. I felt like they were looking out for my interests and were really trying to help me. I would highly recommend them and will use them again the next time I am looking...
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Was this helpful? Yes
Nov 08,2013
Minithumbup
Emelye Hunston
By: 'S'
Nov 08,2013
0 people found
this helpful
Emelye was absolutely lovely. Most estate agents can be very pushy but she always listened to me and she was a pleasure to deal with....
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Was this helpful? Yes
Oct 25,2013
Minithumbup
Adam Green
By: 'Jessica'
Oct 25,2013
0 people found
this helpful
Adam Green at Bushells has been very helpful and professional. The whole process went smoothly and I would definitely recommend Bushells in Fulham Road (in particular Adam) to anyone looking for a place in this area!...
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Was this helpful? Yes
Oct 24,2013
Minithumbup
Adam Green
By: 'Amy Biggane'
Oct 24,2013
0 people found
this helpful
Adam was genuinely helpful and efficient. He quickly was able to ascertain the kind of property I needed and did not waste my time by showing me properties that would not suit my needs. It has been a real pleasure working with him....
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Was this helpful? Yes
Oct 24,2013
Minithumbup
Adam Green
By: 'David'
Oct 24,2013
0 people found
this helpful
Have to say Adam from Bushels in Fulham and the manager of The branch were very helpful in securing my flat. There We\'re a few issues with my situation and the team from the Fulham Branch were excellent. I would highly recommend anyone looking For a place in this area to contact them and ask for Adam.. My flat mate And I are very happy with the flat that Bushells provided us with.. Thanks guys!! Kind regards.... David...
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Was this helpful? Yes
Oct 11,2013
Minithumbup
Adam Green
By: 'Tom H'
Oct 11,2013
0 people found
this helpful
Adam, Sarah & Marianna were all extremely helpful and made our move completely pain free. I wouldn\'t hesitate recommending Bushells\' letting team to anyone looking to rent in Fulham....
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Oct 04,2013
Minithumbdown
By: 'Perham Rd'
Oct 04,2013
2 people found
this helpful
We had a pretty awful experience dealing with Bushells when looking to rent our property. Once rent had been agreed, we received emails demanding agreements to be returned scanned and signed within the hour despite both of us working. References were then demanded by an unrealistically achievable date 17days before actual move in. it was then silence from Bushells for 2 weeks and in the end we only got confirmation we had the place 4 days prior to move in. We also had requests for some changes t...
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What agent could do to change your mind?
Not lied and treated us like people instead of a transaction.
Attached Files
Was this helpful? Yes
Oct 02,2013
Minithumbup
Adam Green
By: 'LG'
Oct 02,2013
0 people found
this helpful
It was a pleasure to be assisted by my agent Adam Green who was professional, punctual and replied to all my questions with a smile....
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Was this helpful? Yes
Sep 04,2013
Minithumbup
Adam Green
By: 'Simon'
Sep 04,2013
0 people found
this helpful
I had a number of telephone and face to face meetings with Adam Green during my property search. He was professional, responsive and made an effort to assist with all queries....
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Was this helpful? Yes
Jun 25,2013
Minithumbdown
By: 'Julia Cruz'
Jun 25,2013
4 people found
this helpful
Very disappointing experience with Bushells in Fulham. It started from my first call which was not returned and I had to call again just to get a viewing. After that I felt like I was being forced into an agreement, before even advising me of the charges, which are huge and above other agents I have rented from before....
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Was this helpful? Yes
Jun 24,2013
Minithumbdown
By: 'veronica'
Jun 24,2013
8 people found
this helpful
The worst estate agent I\'ve come across to date. Disorganised and not responsive to calls and emails, the only thing they are quick about is collecting money. I moved into a flat that was still a from the last tenant. When I moved out they made a huge deduction on the holding deposit citing cleaning costs, even though the flat was cleaned to a standard 10 x better than when I moved in. I have not seen a receipt of so called "cleaning". I would not use them again, for lettings or sale...
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Was this helpful? Yes
Jun 22,2013
Minithumbup
By: 'Louis Georgeou'
Jun 22,2013
0 people found
this helpful
I found the whole process of putting my property on for rent to the moving the tenants in seamless from start to finish. I am an experienced landlord and have used many agents but I would certainly use bushells Fulham again. What impressed me the most was the continuing updating of every stage...
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Was this helpful? Yes
Jun 19,2013
Minithumbdown
By: 'David Rio'
Jun 19,2013
5 people found
this helpful
The service is awful. Ever since the 1st day we moved into this property no one has ever helped deal with any repairs ยขรขโ€šยฌรขโ‚ฌล“ it was absolutely filthy when we moved in even though we were promised it would be cleaned....
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Was this helpful? Yes
Jun 17,2013
Minithumbdown
By: 'Tyna Lorik'
Jun 17,2013
3 people found
this helpful
The worst estate agent I\'ve come across to date. Disorganised and not responsive to calls and emails, the only thing they are quick about is collecting money. I moved into a flat that was still a from the last tenant. When I moved out they made a huge deduction on the holding deposit citing cleaning costs, even though the flat was cleaned to a standard 10 x better than when I moved in. I have not seen a receipt of so called "cleaning". I would not use them again, for lettings or sale...
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Was this helpful? Yes
May 23,2013
Minithumbup
By: 'Mr Raven'
May 23,2013
0 people found
this helpful
Having tried several hapless agents to sell a 2 bedroom 2 bathroom flat in Fulham I opted to call in Bushells and Matt Goss came immediately and all photos and floorplans were completed rapidly and the property marketed immediately. Matt Tuck then secured a suitable purchaser within a very short space of time and coaxed them into a hassle free exchange and completion in a matter of a month. All in all I would recommend Bushells and the two Matthews to anyone selling a property in Fulham becaus...
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Was this helpful? Yes
May 10,2013
Minithumbup
By: 'Marc'
May 10,2013
1 people found
this helpful
Of the three agents I used to market my flat for letting, Bushells overall produced the most serious viewers as opposed to the glassy-eyed residential tourism of one of their competitors. I was staying in the flat beforehand and always received an email or phone query if it was okay to have a viewing. The flat was let within a month or so of listing, at the asking price. I felt the vetting of the eventual tenants and securing of financial guarantees was superior to that of other previous agents....
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Was this helpful? Yes
Areas covered
  • SW6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
77% customers were satisfied with fees 64% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 22 8 9 0 8 0 0 1
Angela Davey - no image available Angela Davey
Associate Consultant
1 reviews

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Josh Harris - upload your photo Josh Harris
4 reviews

About Josh No description set View full profile
Emelye Hunston - no image available Emelye Hunston
Senior Lettings Negotiator
4 reviews

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Marianna Protopapas - upload your photo Marianna Protopapas
6 reviews

About Marianna No description set View full profile
Hannah Smith - upload your photo Hannah Smith
1 reviews

About Hannah No description set View full profile
Sabit Ahmed - no image available Sabit Ahmed
Lettings Negotiator
2 reviews

About Sabit No description set View full profile
Sian Merrilees - upload your photo Sian Merrilees
6 reviews

About Sian No description set View full profile

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Last updated at 12:04 PM 12/11/2014 by allAgents

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Last updated at 12:04 PM 12/11/2014 by allAgents

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