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    Sophie Durkin
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    Bruno De Sousa
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    Kaylie Carberry
  • Luke Parle
    Luke Parle
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    Aleksandra Galla
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    Ross Nicholls
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    Jane Bint
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    Sarah Doyle
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    Christopher Lloyd
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    Peter Bale
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    Jake Fahey
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    Angelica Wong-Diffa
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    Victoria Mitenina
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    Nathan Read
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    Medleen Brereton
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    Flora Eshagzadeh
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    Christina Picard
No description for branch.
Portico

5 Clapham Common South Side Clapham, London
Greater London
SW4 7AA

02076278084
Jul 21,2017
Minithumbup
Luke Parle
By: 'Laura B'
Jul 21,2017
0 people found
this helpful
Despite trying to sell my flat during a very tricky time in the market and many convoluted twists and turns in the selling process, Luke was calm, professional, helpful and a total pleasure to work with from start to finish. He went above and beyond the call of duty and offered me sound advice and reassurances along the way. I am already recommending him to others and will continue to do so!...
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Comment on agent fees
Very competitive rates and I feel he certainly earned them.
Was this helpful? Yes
Jul 16,2017
Minithumbup
Luke Parle
Jake Fahey
By: 'Zoe'
Jul 16,2017
0 people found
this helpful
Selling my property whilst living overseas was a little daunting, Portico removed all worry from the equation. As an office they were extremely professional from the start, always contactable, friendly and efficient. Luke was my initial contact and over time I worked with Jake also. They found a buyer for my property within a couple of weeks of marketing and when the sale fell through at a late stage they found another buyer within days. Despite ongoing challenges Luke and Jake worked tirele...
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Comment on agent fees
The fees were competitive, I opted for the Concierge package which proved extremely worthwhile on reflection.
Was this helpful? Yes
Jul 14,2017
Minithumbdown
By: 'Page'
Jul 14,2017
2 people found
this helpful
Very disappointed and dissatisfied by the service provided by Clapham Common office. We used to love the Flat we are, but with this agency we are not happy to continue living there. It's a shame as they are "acting on the landlord's behalf", but they make our lives harder. Completely unrespectful and slow....
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Comment on agent fees
For the money they have been pay by agency fees they do nothing.
Was this helpful? Yes
Jun 23,2017
Minithumbup
Jake Fahey
By: 'Jessica'
Jun 23,2017
0 people found
this helpful
Jake was very helpful when showing me around the property and was willing to answer my questions. His responses were prompt and precise....
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Was this helpful? Yes
Jun 08,2017
Minithumbup
By: 'Josie'
Jun 08,2017
0 people found
this helpful
We let out our flat with Portico and experienced a professional team who were communicative and effective. Although the initial valuation was a little high, overall I would recommend this service....
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Was this helpful? Yes
May 30,2017
Minithumbup
Alexia Christodoulou
By: 'Fabien'
May 30,2017
0 people found
this helpful
Alexia was always quick to react, had always kind words and most of all, did all she could to get us what we needed. Once we signed our Tenancy agreement, she was the only one from Portico we encountered that did something good....
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Was this helpful? Yes
May 14,2017
Minithumbdown
Nathan Read
Ivett Karman
By: 'Chris'
May 14,2017
4 people found
this helpful
The worse estate agent I have ever dealt with. The whole process has been horrendous from start to finish. Before the tenancy started we agreed with Portico that they would remove some mold in the bathroom. When we moved in we noticed that the mold had not been removed so promptly requested Portico to come and remove the mold. What then followed was 2.5 months of portico ignoring our emails. They didn't come to remove the mold until we were going to halt our rent payments. The mold then came bac...
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Comment on agent fees
The highest fees I have paid in London for the most incompetent service. When we were agreeing the terms to our tenancy and going through the administration process we ended up having 3 different people dealing with the application and neither of them spoke to each other so we had to answer the same questions multiple times. They also couldn't do basic maths such as adding up payslips.
Was this helpful? Yes
Apr 27,2017
Minithumbup
Andrew Murphy
By: 'M Brown'
Apr 27,2017
0 people found
this helpful
Andrew lety out my flat quickly and efficiently. I highly recommend him and the Portico team. The fee structure is also competitive for London....
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Comment on agent fees
competitive
Was this helpful? Yes
Apr 18,2017
Minithumbup
Luke Parle
By: 'Maja'
Apr 18,2017
0 people found
this helpful
Luke works very well with clients. He is trustworthy, very helpful and alway friendly. Furthermore, he dealt with challenging issues with patience....
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Was this helpful? Yes
Apr 12,2017
Minithumbup
Ivett Karman
By: 'Aline'
Apr 12,2017
0 people found
this helpful
Ivett has been an absolute pleasure to work with! She was very responsive and helpful in different matters. She really went the 'extra mile' and made sure the apartment was in an excellent condition when I moved in. I can only recommend her and would definitely hire her for my next move as well! Thanks, Ivett....
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Comment on agent fees
Fees were absolutely reasonable
Was this helpful? Yes
Mar 29,2017
Minithumbup
Luke Parle
Jake Fahey
By: 'KG'
Mar 29,2017
0 people found
this helpful
Excellent experience from the very start of booking the valuation appointment, right through to the end of the sale. Luke was friendly, professional, helpful and not at all pushy or 'salesy' when he came to do the valuation. Him and Jake secured a lot of viewings in a very short period of time and were easy to deal with on the bookings. Luke gave good advice throughout the process and I was very pleased with the ultimate sale price. Luke has stayed in touch throughout the process and has always ...
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Comment on agent fees
A bit more than other agencies' fees but they told me that was due to them providing a better quality of service, and from my experience of estate agents, I would agree that they do!
Was this helpful? Yes
Mar 21,2017
Minithumbup
Christina Picard
By: 'Ann'
Mar 21,2017
0 people found
this helpful
Throughout the process of purchasing our property, Christina was incredibly reliable, knowledgeable and efficient. We had a very tight time frame in which to complete and she was on top of the situation at all times. Nothing was too much trouble, always happy to go the extra mile....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 08,2017
Minithumbdown
By: 'Wolves101'
Feb 08,2017
0 people found
this helpful
Ivett missed our first viewing, was hard to get in touch with and often provided incorrect information. Process was over complicated and not well communicated...
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Was this helpful? Yes
Jan 27,2017
Minithumbup
Andrew Murphy
Flora Eshagzadeh
By: 'AM'
Jan 27,2017
0 people found
this helpful
From the very beginning I've had such brilliant service and support from Andrew Murphy, and his team. He, Ivett and Flora listened very carefully to my needs and met them perfectly, letting me know how things were progressing along the way. I'll be using Portico again and will most definitely be recommending them to others....
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Was this helpful? Yes
Jan 25,2017
Minithumbup
Andrew Murphy
By: 'M'
Jan 25,2017
0 people found
this helpful
My experience with Portico Clapham so far has been excellent and I see no reason for this to change in the future. Andrew and his team have been responsive, helpful and professional throughout. He suggested a realistic initial price for my flat (other agents often try an initial high price then pressure the landlord to drop the price after no interest) and showed it to exactly the kind of clients we wanted. We got 3 offers from good candidates inside a week. The referencing on accepting an offer...
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Comment on agent fees
Competitive. Not the cheapest but so far, good value for money.
Was this helpful? Yes
Dec 30,2016
Minithumbup
Jake Fahey
By: 'Ty'
Dec 30,2016
0 people found
this helpful
Kept all parties well informed throughout the process, the right amount of pressure was applied to ensure the sale was completed in time....
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Comment on agent fees
Who would not like further reduced fees, comparatively (in the area) fees are acceptable.
Was this helpful? Yes
Dec 23,2016
Minithumbup
Luke Parle
Jake Fahey
By: 'Andrew'
Dec 23,2016
0 people found
this helpful
I've been extremely happy with the Portico service. Luke and Jake have been great ambassadors for the company and the service they provided was friendly, professional, accurate, effective and timely....
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Comment on agent fees
Great value
Was this helpful? Yes
Dec 19,2016
Minithumbup
Christina Picard
By: 'Charlene G'
Dec 19,2016
0 people found
this helpful
Stress-free purchase through Portico - Christina was particularly helpful, easy to contact and quick to respond to any enquiries. Christina was my main point of contact within Portico during my property search and understood my requirements which as a result lead me to this home. She was extremely knowledgeable about the property and I would certainly look to use her again in the future....
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Comment on agent fees
N/a
Was this helpful? Yes
Dec 18,2016
Minithumbup
Jake Fahey
By: 'Nick Morris'
Dec 18,2016
0 people found
this helpful
Jake was great throughout our purchase. Updated us regularly on the progress over the months and was always looking out for our best interests. Thank you!...
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Was this helpful? Yes
Dec 13,2016
Minithumbup
Ivett Karman
By: 'Serkan'
Dec 13,2016
0 people found
this helpful
Ivett has been so helpful and kind every time I called her to find out about the property. She is well communicated and self motived person who I can recommend to anyone . Serkan...
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Comment on agent fees
Agents fees are ok
Was this helpful? Yes
Dec 11,2016
Minithumbup
Luke Parle
Christina Picard
By: 'Happy customer'
Dec 11,2016
0 people found
this helpful
Portico in Clapham sold my Stockwell flat for me during the summer of 2016. Luke Parle, Christina Picard and Jake Fahey did an excellent job and I have no complaints. They were very professional and went the extra mile to secure the sale. In particular, they kept all parties informed at each stage of what was going on -- so important. Thank you, Luke, Christina and Jake...
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Comment on agent fees
Average
Was this helpful? Yes
Dec 09,2016
Minithumbup
Jake Fahey
By: 'Beth'
Dec 09,2016
0 people found
this helpful
Jake was very helpful and responsive to any queries we had. The sale went through seamlessly thanks to his efficienct handling of the process. Many thanks to Jake and to Portico....
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Was this helpful? Yes
Dec 06,2016
Minithumbup
Andrew Murphy
By: 'David'
Dec 06,2016
0 people found
this helpful
Andrew was great at following up and was very clear in all his communications with me. I had a few issues with my old tenants about the date they were vacating the property and Andrew handled this in a positive and professional way. I would certainly use him and Portico again....
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Comment on agent fees
Market Rates.
Was this helpful? Yes
Nov 30,2016
Minithumbup
Christina Picard
By: 'AMarsh'
Nov 30,2016
0 people found
this helpful
Was very efficient at liaising with the customer and letting us know promptly of any changes or issues. Very happy with the service we received....
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 28,2016
Minithumbup
Christina Picard
By: 'Olga'
Nov 28,2016
0 people found
this helpful
Christina was with me all the way during the property buying process. She was always available to talk and arrange the additional viewings. The communication and the support was great which ensured the smooth albeit slightly delayed (for reasons not related to Christina) transaction. Great job!...
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Comment on agent fees
NA
Was this helpful? Yes
Nov 27,2016
Minithumbup
Christina Picard
By: 'Jake Houghotn'
Nov 27,2016
0 people found
this helpful
Christina was very helpful and available during my flat purchase. She was able to give me great advice with the building works I am having done to my new property, and she has certainly saved me some money! Portico is clearly a leading, professional estate agents, and I will be using them again in the future I'm sure. All the best Christina....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2016
Minithumbup
Luke Parle
By: 'Jess dibble'
Nov 22,2016
0 people found
this helpful
Luke managed the recent sale of our Clapham flat. Start to finish he was very easy to do business with - responsive, close to the detail, approachable and transparent, which led me to have full confidence in him. We were selling a tenanted flat (via portico), and it was super handy having Luke to liaise between the sales and Lettings side for us. I'd highly recommend Luke, thankyou!...
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Comment on agent fees
Very fair.
Was this helpful? Yes
Nov 22,2016
Minithumbup
Jake Fahey
By: 'Ying'
Nov 22,2016
0 people found
this helpful
Buying a leasehold property means you could have all sorts of problems which either scares you from the purchase or takes time to solve or compromise. This is my case. Jake had been patient and professional throughout the process from negotiating price to completion....
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Was this helpful? Yes
Nov 02,2016
Minithumbup
By: 'Alyson Garden'
Nov 02,2016
0 people found
this helpful
Had excellent service from Portico when recently moving out of my rented property in Streatham Hill. All concerned were understanding of my moving overseas - processes were simplified (eg moving-out clean and inventory check-out were deducted from my deposit in order to minimise toing and froing). After agreeing on the amount of deposit to be returned to me, the money was in my bank account within a couple of days. I can't comment on the service from Portico from the moving-in perspective (Po...
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Was this helpful? Yes
Oct 17,2016
Minithumbup
Andrew Murphy
Flora Eshagzadeh
By: 'Giuseppe'
Oct 17,2016
0 people found
this helpful
Without doubt the best service I have ever received from an Estate Agency. I am very happy that I chose Portico for my new house search, the team is great and they did an amazing job. Flora, the letting agent impressed me a great deal. She was very helpful during the research process and managed to get me the perfect deal. Andrew, the branch manager was also great, always involved and supportive and at the end I can only be grateful for everything. Well done to everybody, fantastic job!!...
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Comment on agent fees
Super Good
Was this helpful? Yes
Areas covered
  • SW4
  • SW2
  • SW9
  • SW11
  • SW12
  • SW8
  • SW17
  • SW18
  • SW16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,375
  • Max: £16,000,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 0 48 7 57 0 40 1 5 0
Sophie Durkin - upload your photo Sophie Durkin
13 reviews

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Bruno De Sousa - upload your photo Bruno De Sousa
15 reviews

About Bruno No description set View full profile
Kaylie Carberry - upload your photo Kaylie Carberry
10 reviews

About Kaylie No description set View full profile
Luke Parle Luke Parle
Sales Manager Battersea & Clapham
63 reviews

About Luke No description set View full profile
Aleksandra Galla - upload your photo Aleksandra Galla
3 reviews

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Ross Nicholls - upload your photo Ross Nicholls
2 reviews

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Jane Bint - upload your photo Jane Bint
1 reviews

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Sarah Doyle - upload your photo Sarah Doyle
1 reviews

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Christopher Lloyd Christopher Lloyd
Sales Negotiator
16 reviews

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Peter Bale Peter Bale
Sales Negotiator
4 reviews

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Jake Fahey Jake Fahey
Sales Negotiator
26 reviews

About Jake No description set View full profile
Angelica Wong-Diffa - no image available Angelica Wong-Diffa
Lettings Manager
5 reviews

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Ivett Karman Ivett Karman
Lettings Negotiator
10 reviews

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Victoria Mitenina Victoria Mitenina
Lettings Negotiator
0 reviews

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Christopher Blacketer - no image available Christopher Blacketer
Lettings Negotiator
2 reviews

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Nathan Read - upload your photo Nathan Read
5 reviews

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Medleen Brereton - upload your photo Medleen Brereton
1 reviews

About Medleen No description set View full profile
Andrew Murphy Andrew Murphy
Residential Lettings Manager
6 reviews

About Andrew Experience ARLA qualified Lettings agent of 8 years plus experience. View full profile
Alexia Christodoulou - upload your photo Alexia Christodoulou
2 reviews

About Alexia No description set View full profile
Flora Eshagzadeh - upload your photo Flora Eshagzadeh
2 reviews

About Flora No description set View full profile
Christina Picard Christina Picard
sale negotiator
6 reviews

About Christina No description set View full profile

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No fees set.
Last updated at 12:02 PM 02/02/2016 by Luke Parle

Complaints Procedure

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Last updated at 12:02 PM 02/02/2016 by Luke Parle

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