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    Sophie Durkin
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    Bruno De Sousa
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    Kaylie Carberry
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    Luke Parle
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    Aleksandra Galla
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    Ross Nicholls
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    Jane Bint
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    Sarah Doyle
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    Angelica Wong-Diffa
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    Nathan Read
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    Medleen Brereton
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    Flora Eshagzadeh
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No description for branch.
Portico

5 Clapham Common South Side Clapham, London
Greater London
SW4 7AA

02076278084
Website not available

Properties for Sale
Properties to Rent

Feb 08,2018
Minithumbup
Andrew Murphy
By: 'John, Ingrid & Morwenna Smith'
Feb 08,2018
0 people found
this helpful
REVIEW FOR MR. ANDREW MURPHY LETTINGS MANAGER, PORTICO 8TH FEBRUARY 2018 Mr. Murphy was responsible for organising the re-letting for 24 months of Flat 2 Neville Court from 5th September 2016. We are co-owners of Flat 2 and rely on Portico for management and letting of the flat. Mr Murphy was very professional and efficient and found us two new tenants. He provided relevant information about the proposed tenants which enabled us to approve of them so that the flat could be re-let promptly. Mr...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'Natasha Lane'
Feb 07,2018
0 people found
this helpful
Very professional and quick to find a good tenant. Good knowledge of the local area and market in general. We have used Portico on numerous occasions for a number of our flats in Clapham and always received very good service. Would definitely recommend!...
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Comment on agent fees
Very good and cheaper than most agents
Was this helpful? Yes
Feb 06,2018
Minithumbup
Andrew Murphy
Sophie Durkin
By: 'Perseus Property Company'
Feb 06,2018
0 people found
this helpful
We have instructed the Clapham Office on several occasions to assist us with re-letting various properties of ours. We have always found their advice on market rent to be very accurate and they are very proactive when it comes to arranging viewings of our property and then following these viewings up and providing us with feedback. Their office is very efficient and they also assist us with verifying new tenants Right to Rent ID which we are most grateful to them for. In summary we would not hes...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 03,2018
Minithumbup
Andrew Murphy
By: 'Mark Bergin'
Feb 03,2018
0 people found
this helpful
Andrews and his team have been great to deal with, very reliable and always available. Any problems are dealt with quickly and effectively....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 03,2018
Minithumbup
Andrew Murphy
By: 'Mrs fauzia ikram'
Feb 03,2018
0 people found
this helpful
I am very happy with the service recieved from Portico in helping me rent my 2bed Flat in clapham common. Andrew was efficient,coperative and took care of everything all was done smoothly and swiftly. I will definitely be using there services again. Regards Mrs fauzia ikram...
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Comment on agent fees
They are a bit pricey but the service they provide is unparallel and well worth the money.
Was this helpful? Yes
Feb 03,2018
Minithumbup
Robert
By: 'Robert'
Feb 03,2018
0 people found
this helpful
Always easy to deal with. Professional & pleasant letting agents. Usually find me a suitable tenant quite quickly so quite happy with service given...
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Comment on agent fees
Second year renewal fees should be abolished
Was this helpful? Yes
Feb 02,2018
Minithumbup
By: 'Joe Soap'
Feb 02,2018
0 people found
this helpful
My experience as a rental landlord is that they make every effort to meet my requirements. I find them courteous, thorough and professional...
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Comment on agent fees
OK
Was this helpful? Yes
Feb 02,2018
Minithumbup
Andrew Murphy
By: 'Mark'
Feb 02,2018
1 people found
this helpful
Andrew has been exceptionally proactive in letting our units, his advice has been accurate and measured. The units let quickly and the tenants have been trustworthy and reliable. I would recommend Andrew and Portico to other landlords...
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Comment on agent fees
Fair fees for a good service
Was this helpful? Yes
Feb 02,2018
Minithumbup
Andrew Murphy
Alexia Christodoulou
By: 'Anon'
Feb 02,2018
0 people found
this helpful
So far so good! We have used portico for many years and found them to be wonderful. Namely Andrew and Alexia are assets to the company. They work extremely hard, communicating openly, honestly and quickly. What more could one ask for? I would definitely reccommend - based on my experience....
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Was this helpful? Yes
Dec 21,2017
Minithumbdown
By: 'Alex Wilkes'
Dec 21,2017
2 people found
this helpful
I was Portico's customer for three years and had a number of really quite nasty experiences with them. 1. There was a broken couch left in my flat when I got there. Portico and their client refused to get rid of the couch and I was forced to pay the disposal costs myself so I could use the living room I was paying for. I got their written permission to do that, but they still tried to charge me for it at check out. 2. When we renewed the tenancy after one year in our contracts, swappi...
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Comment on agent fees
Portico has very high and dubious fees that are not where you expect them to be, e.g. outgoing tenant replacement fee at the end of a tenancy
Was this helpful? Yes
By: Christos
Jan 26, 2018
View all comments (1)
Hi Alex, We have the same issues with Portico for East and even their head office. Apparently they have the same ignoring approach as their policy to costumers. I hope everything is fine now - we are still battling to get the deposit back and we will report to the TDS. Best regards, Christos ...
Dec 21,2017
Minithumbdown
By: 'Homeless'
Dec 21,2017
2 people found
this helpful
I've been in the private rented sector for over 15 years and Portico are easily the worst letting agent I have ever used. Here are just a few things that happened... 1. We were left without a working oven and hob for over six weeks despite reporting the issue and chasing numerous times. Apparently this was acceptable. 2. When we moved out our requests about the deposit were ignored, so we had to escalate it to the TDS. Portico then submitted lots of evidence to deduct money that was ...
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Comment on agent fees
Extortionate.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Harry Plumb
Luke Parle
By: 'Charlie H'
Dec 12,2017
0 people found
this helpful
We received a good service throughout a long sale process - helped keep everyone calm and we got there in the end. Thanks both....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 05,2017
Minithumbup
Luke Parle
Harry Plumb
By: 'Polly'
Dec 05,2017
0 people found
this helpful
I recently purchased a flat through the Clapham Branch of Portico. It was a long, difficult and complex process and Luke and Harry proved invaluable in the process. All I can say is that they were brilliant! They were both to hand at all times, answering calls and emails immediately and proving knowledgeable and helpful at all times. They were also patient and explained difficult legal matters clearly and in plain English! I highly recommend using this branch of Portico and in particular the ser...
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Alexia Christodoulou
By: 'Guy'
Nov 14,2017
0 people found
this helpful
Very polite, easy to work with. Quick when replying to emails and clear with any works are to be done....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Luke Parle
Harry Plumb
By: 'Alex Monro'
Nov 13,2017
0 people found
this helpful
It was great working with Luke - helpful, honest, straight forward and intelligent. I would trust him with other assets. Harry provided great support to the sales process - a great team....
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Comment on agent fees
nothing out of the ordinary
Was this helpful? Yes
Oct 01,2017
Minithumbup
Andrew Murphy
By: 'Elisabetta'
Oct 01,2017
0 people found
this helpful
I was really impressed by the professional service offered by Andrew and his team. In three days my flay was on the market, it had 25 viewings and 5 offers all above the asking price! Really amazing. Andrew was efficient and really helpful. Very pleased with Portico letting team....
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Was this helpful? Yes
Sep 27,2017
Minithumbup
Andrew Murphy
By: 'Giles'
Sep 27,2017
0 people found
this helpful
I've been really impressed with the service from Portico so far. As a first time landlord, Andrew helped guide me through the process and let my flat out a lot quicker than I expected and at a price I was very pleased with. So far, the whole process has been easier than I had anticipated and stress free. I'd definitely recommend Andrew and Portico to anyone looking for high quality, professional and friendly service....
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Comment on agent fees
I was happy with the fees, which were more reasonable than other agents who don't seem to offer anything that Portico doesn't offer.
Was this helpful? Yes
Sep 27,2017
Minithumbdown
Ivett Karman
By: 'Unhappy Tentant'
Sep 27,2017
0 people found
this helpful
Worst estate agents I have ever had the displeasure of using. Firstly the fees were astronomical. This aside, the emails sent to us from the estate agent had so many spelling mistakes and errors that we could barely decipher it. We should have realised from this initial correspondence that these would not be a smooth transition. When we finally moved into the house it was unlivable. A huge amount of items were left behind from the previous tenants including but not limited to: a tent, a filthy p...
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Comment on agent fees
Ridiculous
Was this helpful? Yes
Sep 21,2017
Minithumbup
Andrew Murphy
By: 'Jason'
Sep 21,2017
0 people found
this helpful
I dealt with Portico when letting out my flat in Clapham. They were super professional and friendly. The valuation was accurate and they were very knowledgeable about the area....
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Was this helpful? Yes
Sep 18,2017
Minithumbup
Ivett Karman
By: 'Morgan P'
Sep 18,2017
0 people found
this helpful
We have got a really beautiful appartment thanks to Ivett. We were moving from Paris to London and Ivett told us everything we needed to know. She was always available....
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Was this helpful? Yes
Aug 31,2017
Minithumbup
Jake Fahey
Luke Parle
By: 'Omer Mustafa'
Aug 31,2017
0 people found
this helpful
Jake helped us to find our first flat together in Clapham, after looking through a number of properties in the area....
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Comment on agent fees
n/a
Was this helpful? Yes
Aug 10,2017
Minithumbup
Luke Parle
Jake Fahey
By: 'Anna'
Aug 10,2017
0 people found
this helpful
I worked closely with Portico to sell my flat. From start to finish they were highly professional. In the original valuation they were fair and did not inflate expectations, meaning we were able to get the right people through the door and find a buyer at a good speed and price point. They always acted with integrity and advised me excellently along the process. After viewings they always contacted me to give me feedback, and I never had to chase them. I dealt with Luke and Jake from start to fi...
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'S'
Aug 01,2017
2 people found
this helpful
poor service.. lost my 200 pound of my deposit to the landlord due to the lack of information and the contract which was made between portico and the landlord without me knowing .what they did was illegal but who is going to chase after £ 200 .I hope the next time when something is done you let the main person ,the TENANT know about it ..I am utterly disappointed and i will be more careful when it comes to trust in the agencies and the landlords....
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Luke Parle
By: 'Laura B'
Jul 21,2017
0 people found
this helpful
Despite trying to sell my flat during a very tricky time in the market and many convoluted twists and turns in the selling process, Luke was calm, professional, helpful and a total pleasure to work with from start to finish. He went above and beyond the call of duty and offered me sound advice and reassurances along the way. I am already recommending him to others and will continue to do so!...
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Comment on agent fees
Very competitive rates and I feel he certainly earned them.
Was this helpful? Yes
Jul 16,2017
Minithumbup
Luke Parle
Jake Fahey
By: 'Zoe'
Jul 16,2017
0 people found
this helpful
Selling my property whilst living overseas was a little daunting, Portico removed all worry from the equation. As an office they were extremely professional from the start, always contactable, friendly and efficient. Luke was my initial contact and over time I worked with Jake also. They found a buyer for my property within a couple of weeks of marketing and when the sale fell through at a late stage they found another buyer within days. Despite ongoing challenges Luke and Jake worked tirele...
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Comment on agent fees
The fees were competitive, I opted for the Concierge package which proved extremely worthwhile on reflection.
Was this helpful? Yes
Jul 14,2017
Minithumbdown
By: 'Page'
Jul 14,2017
6 people found
this helpful
Very disappointed and dissatisfied by the service provided by Clapham Common office. We used to love the Flat we are, but with this agency we are not happy to continue living there. It's a shame as they are "acting on the landlord's behalf", but they make our lives harder. Completely unrespectful and slow....
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Comment on agent fees
For the money they have been pay by agency fees they do nothing.
Was this helpful? Yes
Jun 23,2017
Minithumbup
Jake Fahey
By: 'Jessica'
Jun 23,2017
0 people found
this helpful
Jake was very helpful when showing me around the property and was willing to answer my questions. His responses were prompt and precise....
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Was this helpful? Yes
Jun 08,2017
Minithumbup
By: 'Josie'
Jun 08,2017
0 people found
this helpful
We let out our flat with Portico and experienced a professional team who were communicative and effective. Although the initial valuation was a little high, overall I would recommend this service....
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Was this helpful? Yes
May 30,2017
Minithumbup
Alexia Christodoulou
By: 'Fabien'
May 30,2017
0 people found
this helpful
Alexia was always quick to react, had always kind words and most of all, did all she could to get us what we needed. Once we signed our Tenancy agreement, she was the only one from Portico we encountered that did something good....
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Was this helpful? Yes
May 14,2017
Minithumbdown
Nathan Read
Ivett Karman
By: 'Chris'
May 14,2017
5 people found
this helpful
The worse estate agent I have ever dealt with. The whole process has been horrendous from start to finish. Before the tenancy started we agreed with Portico that they would remove some mold in the bathroom. When we moved in we noticed that the mold had not been removed so promptly requested Portico to come and remove the mold. What then followed was 2.5 months of portico ignoring our emails. They didn't come to remove the mold until we were going to halt our rent payments. The mold then came bac...
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Comment on agent fees
The highest fees I have paid in London for the most incompetent service. When we were agreeing the terms to our tenancy and going through the administration process we ended up having 3 different people dealing with the application and neither of them spoke to each other so we had to answer the same questions multiple times. They also couldn't do basic maths such as adding up payslips.
Was this helpful? Yes
Areas covered
  • SW4
  • SW2
  • SW9
  • SW11
  • SW12
  • SW8
  • SW17
  • SW18
  • SW16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,375
  • Max: £16,000,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
60 0 51 10 58 0 43 1 5 0
Sophie Durkin - upload your photo Sophie Durkin
14 reviews

About Sophie No description set View full profile
Bruno De Sousa - upload your photo Bruno De Sousa
15 reviews

About Bruno No description set View full profile
Kaylie Carberry - upload your photo Kaylie Carberry
10 reviews

About Kaylie No description set View full profile
Luke Parle Luke Parle
Sales Manager Battersea & Clapham
68 reviews

About Luke No description set View full profile
Aleksandra Galla - upload your photo Aleksandra Galla
3 reviews

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Ross Nicholls - upload your photo Ross Nicholls
2 reviews

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Jane Bint - upload your photo Jane Bint
1 reviews

About Jane No description set View full profile
Sarah Doyle - upload your photo Sarah Doyle
1 reviews

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Christopher Lloyd Christopher Lloyd
Sales Negotiator
16 reviews

About Christopher No description set View full profile
Peter Bale Peter Bale
Sales Negotiator
4 reviews

About Peter No description set View full profile
Jake Fahey Jake Fahey
Sales Negotiator
28 reviews

About Jake No description set View full profile
Angelica Wong-Diffa - no image available Angelica Wong-Diffa
Lettings Manager
5 reviews

About Angelica No description set View full profile
Ivett Karman Ivett Karman
Lettings Negotiator
12 reviews

About Ivett No description set View full profile
Victoria Mitenina Victoria Mitenina
Lettings Negotiator
0 reviews

About Victoria No description set View full profile
Christopher Blacketer - no image available Christopher Blacketer
Lettings Negotiator
2 reviews

About Christopher No description set View full profile
Nathan Read - upload your photo Nathan Read
5 reviews

About Nathan No description set View full profile
Medleen Brereton - upload your photo Medleen Brereton
1 reviews

About Medleen No description set View full profile
Andrew Murphy Andrew Murphy
Residential Lettings Manager
15 reviews

About Andrew Experience ARLA qualified Lettings agent of 8 years plus experience. View full profile
Alexia Christodoulou - upload your photo Alexia Christodoulou
4 reviews

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Flora Eshagzadeh - upload your photo Flora Eshagzadeh
2 reviews

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Christina Picard Christina Picard
sale negotiator
6 reviews

About Christina No description set View full profile
Harry Plumb Harry Plumb
Sales Consultant
3 reviews

About Harry No description set View full profile
Robert  - upload your photo Robert
1 reviews

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Last updated at 11:00 AM 30/10/2017 by allAgents

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Last updated at 11:00 AM 30/10/2017 by allAgents

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