Portico - Camden, London, NW1

65 reviews 4.1/5 rating
  • 84% valuation accuracy
  • 82% recommend
  • 69% fee satisfaction
Portico We're Portico, an award-winning London agent with 18 branches across London and Essex. We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service. As you might expect, we are members of Read full description... ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch! Click here if you'd like to find out how much your property is currently worth in 60 seconds! We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Portico

3 Parkway Camden Town, London
Greater London
NW1 7PG

020 7482 1060
Website not available

Properties for Sale
Properties to Rent

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“ Excellent, professional, dedicated service... ”

Mar 29,2018
Minithumbup
By: 'Frances'
Mar 29,2018
0 people found
this helpful
This was our first experience selling property and we couldn't have asked for anyone better in supporting us through the process. From day one Daniel gave us his time whenever we needed it, he never seemed in a rush to finish phone conversations and ...
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Comment on agent fees
Good - worth every penny
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Nov 16,2017
Minithumbup
By: 'Dan'
Nov 16,2017
7 people found
this helpful
From start to finish I had a thoroughly disappointing experience during my tenancy at a Portico managed flat in Camden. Prior to signing contracts and moving in, myself and my partner were rushed by the agents to get everything finalised within days from first putting ...
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Oct 16,2017
Minithumbup
By: 'jordanr'
Oct 16,2017
0 people found
this helpful
Daniel was a great agent to work with for the purchase of my property. He was regulary in contact all the way through the process and kept me well informed. Daniel was always available for viewings and assisted in anyway he could. Great agent, would ...
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Oct 11,2017
Minithumbup
By: 'Happy Buyer'
Oct 11,2017
0 people found
this helpful
My first vieiwing was with Charles Alabi, having viewed many properties, I was immediately impressed with Charles. His professionalism, knowledge and care towards a potential buyer was exceptional. Charles was not pushy and genuinely acknowledged all of my comments and any concerns. Following the viewing, ...
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Comment on agent fees
n/a
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Sep 11,2017
Minithumbdown
By: 'Sasha'
Sep 11,2017
8 people found
this helpful
From the minute Portico had our deposit to a month after moving out, Portico have been the epitome of negligent. The property management team * was either rude or completely ignored us whenever we tried to contact them. When we first moved in there were multiple ...
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Comment on agent fees
BAD
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Aug 14,2017
Minithumbup
By: 'Andrew Pope'
Aug 14,2017
0 people found
this helpful
Daniel was thoroughly professional through out the entire process and was contactable at all times. We had a troublesome buyer who made the entire process frustrating but Daniel went the extra mile to make sale go ahead....
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Comment on agent fees
Very reasonable
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Jul 17,2017
Minithumbup
By: 'TS/RS/KD'
Jul 17,2017
0 people found
this helpful
Daniel managed the sale of our property extremely well. He was always courteous and professional, regularly keeping us up to date with the progression of the sale and ensuring the smooth running of the transaction. We would definitely recommend to other considering the sale of ...
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Comment on agent fees
Fair
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Jun 16,2017
Minithumbup
By: 'Shuk Yi'
Jun 16,2017
0 people found
this helpful
We felt very lucky to have Daniel manage the sale of our property. He was very professional throughout the entire process, offering us excellent advice and updating us on a regular basis. We were very impressed with his hard work, tenacity and how he remained ...
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Comment on agent fees
Reasonable.
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Jun 16,2017
Minithumbdown
By: 'SL'
Jun 16,2017
6 people found
this helpful
Portico Head Office provided a dire service to tenants. They take weeks to reply to queries, have let people in to the property without prior agreement, are exceptionally rude and extremely unhelpful. We received the flat in a filthy condition. Our deposit has been withheld ...
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Jun 15,2017
Minithumbdown
By: 'Claudia'
Jun 15,2017
10 people found
this helpful
I am only giving 1 star because I cannot give less as I am writing this still appalled with the lack of professionalism Portico has showed. From allowing a mice infestation to proliferate in our property for 4+ months and only blocking entrance points when ´forced' ...
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Comment on agent fees
Fees not worth it as they only looked out for the landlord.
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May 05,2017
Minithumbup
By: 'Lennart'
May 05,2017
1 people found
this helpful
I'm happy with the broker and the professionell way the sale was handle from start to close . I can give my recommendations....
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Comment on agent fees
Good
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Mar 23,2017
Minithumbup
By: 'Ben R'
Mar 23,2017
0 people found
this helpful
Daniel was fantastic! We were first time buyers and did not know much about the process of buying a property but Daniel helped us through every step of the way. He was proactive and an absolute pleasure to work with. My partner and I would ...
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Mar 07,2017
Minithumbup
By: 'Keith Nash'
Mar 07,2017
1 people found
this helpful
Daniel has been outstanding in helping us to buy a flat - particularly with the owner overseas. He has been extremely professional, helped to solve many issues, always been prompt and available, and acted with the highest degree of integrity with seller/buyer/solicitors. I ...
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Mar 06,2017
Minithumbup
By: 'Alison Phillips'
Mar 06,2017
1 people found
this helpful
Daniel has been an absolute pleasure to work with. From our first meeting he gave excellent advice, kept me informed and was always upbeat and positive. There were difficulties with the sale of my property, not least the fact that I was living in Europe, ...
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Comment on agent fees
Agreed beforehand and acceptable.
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Mar 06,2017
Minithumbup
By: 'Alex and Ester'
Mar 06,2017
1 people found
this helpful
From the first meeting where we met Daniel, his professionalism, enthusiasm and knowledge of the market was outstanding. Throughout the process he was always available, provided regular updates and was able to give advice which was invaluable. We were really pleased to have chosen Portico ...
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Comment on agent fees
The fees seemed very competitive and with the service we received we have no issues at all
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Feb 14,2017
Minithumbup
By: 'Kimberley O'Neill'
Feb 14,2017
0 people found
this helpful
I can not fault Daniel in any way. Incredibly professional from start to finish and was available any time I needed to talk about anything. A stressful experience made much easier because of Daniels knowledge and high level of care....
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Comment on agent fees
No problem because of the level of work gone in to selling the house from start to finish.
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Jan 23,2017
Minithumbdown
By: 'Saz'
Jan 23,2017
16 people found
this helpful
I had no choice but to work with Portico in order to secure the rental property that I was interested in. I had to pay just £230 in administration fees so that they could carry out checks ranging from whether my father felt that I ...
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Comment on agent fees
£230 - to find out about the life history of the incoming tenant £250 - a gift given to Portico from the outgoing tenant to say thank you for living in this property and for the trouble of finding a replacement tenant so that we don't have to. £90 - to cover the cost of an electronic signature that confirms that you want to keep doing exactly what you are doing and keep living in your rented property after 1 year. Your pinky finger - to ensure that if you don't pay your rent that they have your fingerprints to track you down.
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Jan 16,2017
Minithumbup
By: 'Gavin'
Jan 16,2017
1 people found
this helpful
Daniel was extremely diligent in finding a buyer, and went above and beyond to help. Made the process very straightforward, and gave his honest opinion throughout. Therefore have no hesitation in giving Daniel and Portico the maximum rating!...
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Jan 16,2017
Minithumbup
By: 'ND'
Jan 16,2017
0 people found
this helpful
High level of integrity throughout the process, and extremely hard working. Clearly, went above and beyond his remit to ensure a smooth process....
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Jan 13,2017
Minithumbup
By: 'Hong N'
Jan 13,2017
0 people found
this helpful
I was very happy working with Portico and in particular Daniel. He was very enthusiastic, professional and very proactive. We were working to a tight schedule and juggling a number of things and I always felt that Daniel was very open, honest and helpful throughout ...
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Nov 24,2016
Minithumbup
By: 'TomP'
Nov 24,2016
1 people found
this helpful
Very happy with the service received by Portico through Daniel. Daniel was professional, courteous and available to discuss queries and concerns whenever needed. When needed Daniel was active in chasing outstanding information and took a lot of the hassle out of dealing with solicitors etc. ...
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Comment on agent fees
Purchaser - No fees
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Nov 22,2016
Minithumbup
By: 'A Joyce'
Nov 22,2016
1 people found
this helpful
Thank you Claire Murray and Mike Hookway for your professional approach in selling and dealing with the buyer. You made the transition from seller to buyer smoothly, although there were a few hickups, with the buyer , you were always at the end of the line ...
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Comment on agent fees
Agents fees was reasonable
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Sep 26,2016
Minithumbup
By: 'Sally'
Sep 26,2016
1 people found
this helpful
Portico were very professional throughout, including being supportive when I initially opted for an Internet only agent rather than their service. Daniel sold the flat within a week of me moving to Portico for the asking price despite it previously being on the market with ...
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Comment on agent fees
Not especially cheap (middle of average I think) - but I tried the cheap option and it didn't work. They certainly earnt their fee!
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Sep 09,2016
Minithumbup
By: 'Student Renter'
Sep 09,2016
7 people found
this helpful
The agents were very friendly and generally helpful in person. However once we decided to rent a property with Portico they have been frustratingly disorganised and uncommunicative throughout the process. The referencing process is extremely long, laborious and complicated. Far more so than at alternative ...
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Aug 10,2016
Minithumbup
By: 'Louis Geller'
Aug 10,2016
0 people found
this helpful
My rental renewal was carried out efficently and with minimum fuss. Having pro-actively actioned a visit to the property a report was provided and from that point on the process proceeded efficiently....
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Comment on agent fees
In line with the market
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Jul 12,2016
Minithumbdown
By: 'Renter123'
Jul 12,2016
9 people found
this helpful
Agent was very pleasant and amenable, but only out to serve the landlord. Squeezed every drop of money out of us that they could, only responded quickly when it was to chase for money. As a PROTOCOL they do not share a copy of the ...
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Jun 17,2016
Minithumbdown
By: 'Agent'
Jun 17,2016
9 people found
this helpful
Further to the comments written by other reviewers I have to echo the sentiments regarding Portico's check-out and inventory procedures. Despite handing over our property to us with a moth infestation problem and a broken pot ground into the carpet where the bedroom carpet was ...
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Jun 01,2016
Minithumbup
By: 'RT'
Jun 01,2016
0 people found
this helpful
Erol did a great job re-negotiating the lease to an existing tenant - he really understood the sensitivity of the process....
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Comment on agent fees
Acceptable
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Dec 09,2015
Minithumbdown
By: 'Kieran O'Brien'
Dec 09,2015
4 people found
this helpful
After we signed the contract for the property it took 2 weeks to get the keys. Which was purely down to there lack of organisation, we were paying rent for a property we couldn't live in. When we finally got the keys to our flat, it ...
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Comment on agent fees
very high fees, even for london
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Sep 18,2015
Minithumbup
By: 'Max Tomlinson'
Sep 18,2015
0 people found
this helpful
Stephanie, Alex and the whole Portico Camden team were exceptionally helpful in securing a rental for our second year at university. The process was efficient and transparent, and we always felt like we could ask for help or clarification about our tenancy. They were exceedingly ...
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Areas covered
  • NW1
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
69% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £345,000
  • Max: £605,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 14 10 11 0 7 0 4 2

Fees

No fees set.
Last updated at 11:04 AM 30/10/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:04 AM 30/10/2017 by allAgents

Awards won by Portico, London NW1 7PG

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed

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