Portico
Walthamstow, London, E17
4.7/5, 442 reviews
96% recommended
98% sales valuation accuracy
94% sales fee satisfaction



Property Features

Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ... show more Spencers is now Portico!

After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.

Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.

Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Portico
163\/165 Hoe Street
Walthamstow,London
Greater London
E17 3AL
020 8520 5255

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 94% £61,000 £675,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 1 152 10 65 2 61 1 13 3
Areas covered
  • E17
  • Walthamstow
  • N17
  • Chingford
  • Tottenham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TDS My deposits scheme
Latest Properties

No Properties

“I found that Sean and Jazzina did the best for ......”

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Mar 25,2015
Minithumbup
Sean
By: 'Rosa'
Mar 25,2015
3 people found
this helpful
I found that Sean and Jazzina did the best for me and gave me the kind of tenant I wanted , had an excellent understanding of Lettings and would recommend this branch and these two to anyone 100%. An outstanding agent and a billion times better than ...
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Comment on agent fees
Ok could be a little more competitive but still worth the money
Was this helpful? Yes

“Very efficient, always chased up solicitors and / or vendor to ......”

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Mar 24,2015
Minithumbup
By: 'Chris'
Mar 24,2015
4 people found
this helpful
Very efficient, always chased up solicitors and / or vendor to answer questions very quickly. Was in control of the sales process from start to finish....
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“Sean and Mark have been a tremendous help to us. ......”

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Mar 24,2015
Minithumbup
Sean
By: 'Harry'
Mar 24,2015
3 people found
this helpful
Sean and Mark have been a tremendous help to us. We would have found the whole ordeal quite stressful but these kind staff members have expertly guided us through the selling and buying process. They took wonderful pictures of our home and presented it beautifully ...
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Comment on agent fees
Very reasonable indeed
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“Our experience with the Walthamstow branch of Spencer's was a ......”

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Mar 20,2015
Minithumbdown
Sean
By: 'Patient.Tennant'
Mar 20,2015
1 people found
this helpful
Our experience with the Walthamstow branch of Spencer's was a very mixed bag. They were very professional and friendly in terms of their initial service. Once we had decided to take up a property rental with them suddenly everything seemed very rushed in order to ...
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What agent could do to change your mind?
Fees are very high (over ‚£700 in total). Not sure if these are really justified.
Attached Filesnbsp;
Comment on agent fees
Fees are very high (over ‚£700 in total). Not sure if these are really justified.
Was this helpful? Yes
By: keith cross
Mar 27, 2015
View all comments (1)
Dear 'Patient.Tennant' Thank you for taking the time to leave your review and I'm very sorry for the difficulties you encountered. The safety of tenants is paramount and we insist that the required tests are undertaken before any tenant takes occupation. Occasionally, if remedial work is necessary, delays can occur which, although for your safety, can still be very frustrating when one needs to juggle work and moving arrangements. Ideally we would like these tests carried out before market ...

“I am truly amazed and impressed with chasing and speedy ......”

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Mar 11,2015
Minithumbup
By: 'Vedat'
Mar 11,2015
5 people found
this helpful
I am truly amazed and impressed with chasing and speedy services from all staff especially Sean Darlow. When he states ' He will come back' and you would forget as a customer that he had to come back to you, but he would never forget. ...
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Was this helpful? Yes

“Mark Leigh was friendly, capable, calm and human in our ......”

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Mar 10,2015
Minithumbup
By: 'Karen'
Mar 10,2015
4 people found
this helpful
Mark Leigh was friendly, capable, calm and human in our dealings over letting our house. He did what he said he would, dealt fairly with us, and had good communication skills. We were worried at one point that we would not get the right tenants, ...
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Was this helpful? Yes

“I am only at the beginning of the process but ......”

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Mar 05,2015
Minithumbup
Sean
By: 'JV'
Mar 05,2015
3 people found
this helpful
I am only at the beginning of the process but so far Sean has been great and very helpful, allowing me to revisit etc. If this is anything to go by then the process should be nice and smooth....
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“I went to Spencers after trying to sell my property ......”

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Mar 04,2015
Minithumbup
Sean
By: 'T'
Mar 04,2015
3 people found
this helpful
I went to Spencers after trying to sell my property with another agent. I found them to be incredibly helpful and they took some really lovely photo's of our home and the surrounding area. Sean Hewitt was incredibly accommodating and helpful in the process. As ...
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“This is the second tenancy and Spencers once again invited ......”

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Mar 01,2015
Minithumbup
By: 'AB'
Mar 01,2015
2 people found
this helpful
This is the second tenancy and Spencers once again invited tenants who met my specifications. Having had such good tenants the first time, I was very keen to ensure the right people moved this time as well. The photos taken this time were very good ...
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Comment on agent fees
Probably slightly disappointed at the assumption that I would pay rounded up fees when the house was empty especially as I'm a repeat customer. We had to spend time working through a daily rate to agree the actual fees payable. Will return to Spencers if the current tenants move out and will naturally run a comparison on fees with other agents.
Was this helpful? Yes

“Jazzina was amazing, I cannot recommend her highly enough. She ......”

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Feb 28,2015
Minithumbup
By: 'Claire'
Feb 28,2015
2 people found
this helpful
Jazzina was amazing, I cannot recommend her highly enough. She went over and aboard what I would expect which is rare to find these days. Her cheery disposition, made a stressful process that much easier for which I am very grateful. I would definitely recommend....
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Comment on agent fees
I thought the fees were very high in comparison to other agents but Jazzina helped to get us the best deal.
Was this helpful? Yes

“I had been struggling to find a property in the ......”

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Feb 20,2015
Minithumbup
By: 'Catherine'
Feb 20,2015
1 people found
this helpful
I had been struggling to find a property in the area I wanted and also an agent that genuinely cared about trying to find me some thing to buy. Jazzina was like a breath of fresh air and has been incredibly helpful and thoughtful....
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“The process was very well managed - Mark was easy ......”

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Feb 19,2015
Minithumbup
By: 'AJ'
Feb 19,2015
1 people found
this helpful
The process was very well managed - Mark was easy to contact and kept up in the loop continuously which was great. We would recommend using Spencers on this basis...
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“Mark has been excellent in terms of fast communication and ......”

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Feb 13,2015
Minithumbup
By: 'Hayley'
Feb 13,2015
2 people found
this helpful
Mark has been excellent in terms of fast communication and returning emails/phone calls. He was very informative about the property which we viewed and honest. Mark also negotiated a discount on the property....
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“Mark was helpful, fast to respond and gave honest advice. ......”

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Feb 08,2015
Minithumbup
By: 'Ross'
Feb 08,2015
5 people found
this helpful
Mark was helpful, fast to respond and gave honest advice. He was also flexible, letting us view the property at very short notice....
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“I'm an FTB who recently got my new flat through ......”

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Feb 01,2015
Minithumbup
Sean
By: 'arisdavid'
Feb 01,2015
6 people found
this helpful
I'm an FTB who recently got my new flat through Spencer's Property. I am very pleased with the service Spencer's property (Walthamstow branch) has provided. I would like to thank Sean Hewitt's team, Mark Leigh and Sean Darlow. They are brilliant, professional and responsive to ...
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Was this helpful? Yes

“Jazzina was thorough and followed up any questions that I ......”

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Jan 30,2015
Minithumbup
By: 'Gareth'
Jan 30,2015
5 people found
this helpful
Jazzina was thorough and followed up any questions that I posed. When there was an issue to view the property, due to someone else's responsibility, it was dealt with quickly....
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Comment on agent fees
The fees were expensive despite the good service.
Was this helpful? Yes

“Spencer's estate agents in Walthamstow provided us with an excellent ......”

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Jan 20,2015
Minithumbup
Sean
By: 'Al'
Jan 20,2015
3 people found
this helpful
Spencer's estate agents in Walthamstow provided us with an excellent service which allowed myself and my partner to go from viewing the property to completing on it within two months. Mark and Sean have been extremely helpful throughout the process and facilitated a swift and ...
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Was this helpful? Yes

“We have completed the purchase of our new home today, ......”

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Jan 20,2015
Minithumbup
Sean
By: 'NE'
Jan 20,2015
5 people found
this helpful
We have completed the purchase of our new home today, and we are extremely pleased with the outcome on so many levels. Jazzina Leonard introduced us to the house, and has been a delight to work with throughout the process. We had a very smooth ...
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Was this helpful? Yes

“I have just rented a property through Jazzina, I was ......”

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Jan 19,2015
Minithumbup
By: 'Alicia'
Jan 19,2015
3 people found
this helpful
I have just rented a property through Jazzina, I was very impressed with the level of service recieved from her and would reccomend....
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Was this helpful? Yes

“Myself and my partner have just rented our first property ......”

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Jan 19,2015
Minithumbup
By: 'Ben'
Jan 19,2015
3 people found
this helpful
Myself and my partner have just rented our first property with Jazzina at the Walthamstow branch, the process was stress free, quick & simple, we would defiantly be using Spencer's again....
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“We have just rented a property through Jazzina Leonard who ......”

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Jan 08,2015
Minithumbup
By: 'Rachael'
Jan 08,2015
4 people found
this helpful
We have just rented a property through Jazzina Leonard who I would highly recommend, Jazzina helped us find the perfect property and was always there when we needed any guidance. Thank you again!...
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“Spencers were recommended to myself by my father in law. ......”

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Jan 06,2015
Minithumbup
Sean
By: 'Danielle'
Jan 06,2015
5 people found
this helpful
Spencers were recommended to myself by my father in law. I have been more than happy with the service they provided from the outset to date and im confident this will continue throughout....
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“I dealt primarily with Sean Hewitt, Sean Darlow and Mark ......”

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Jan 05,2015
Minithumbup
Sean
By: 'Ben'
Jan 05,2015
4 people found
this helpful
I dealt primarily with Sean Hewitt, Sean Darlow and Mark Leigh at Spencers in Walthamstow - each of them was extremely helpful and very responsive. They were at all times professional and worked hard to get the transaction over the line. I would recommend to ...
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Was this helpful? Yes

“The service offered by Spencers ran smoothly from start to ......”

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Jan 05,2015
Minithumbup
By: 'Rob'
Jan 05,2015
3 people found
this helpful
The service offered by Spencers ran smoothly from start to finish. Mark was friendly and helpful when showing me around the property. I also explained to Mark that I'd had a few financial problems in the past but even with the glitches this caused, the ...
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“I had rcently had a bad experience with another estate ......”

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Jan 05,2015
Minithumbup
Sean
By: 'Rhoda'
Jan 05,2015
4 people found
this helpful
I had rcently had a bad experience with another estate agent who had tried to sell my property, I was therefore quite sceptical about Spencers. Customer service is very important to me and Spencers delivered 100% on that front. Selling my house within 4 weeks was also ...
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Comment on agent fees
Spencers matched the percentage I would have paid my previous estate agent.
Was this helpful? Yes

“Seans office re-let a flat for me and did a ......”

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Dec 30,2014
Minithumbup
Sean
By: 'jonathan'
Dec 30,2014
4 people found
this helpful
Seans office re-let a flat for me and did a very good job in finding a tenant at good market rent whilst minimising the vacant period....
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“I first used Sean a few years ago to manage ......”

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Dec 09,2014
Minithumbup
Sean
By: 'Manuel'
Dec 09,2014
5 people found
this helpful
I first used Sean a few years ago to manage the renting of this property. We since decided to sell and he listed the property and sold it within 2 days. Whenever I called he or Mark would assist with any queries I had. I had ...
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Comment on agent fees
Fair and competitive.
Was this helpful? Yes

“As a late addition to the contract, I did not ......”

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Dec 08,2014
Minithumbup
By: 'SC48375'
Dec 08,2014
4 people found
this helpful
As a late addition to the contract, I did not have to deal with Mark during the initial viewings etc, but he went out of his way to set up another viewing of the property, is always very quick to answer any questions and has ...
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“Mark Leigh was very informative and helpful with looking and ......”

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Dec 05,2014
Minithumbup
By: 'Jo'
Dec 05,2014
3 people found
this helpful
Mark Leigh was very informative and helpful with looking and finding a property. I would recommend him to friends who were in the position of renting. He always gave accurate information...
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“I have purchased a house through spencers estate agents on ......”

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Dec 05,2014
Minithumbup
Sean
By: 'Mohammed'
Dec 05,2014
4 people found
this helpful
I have purchased a house through spencers estate agents on Hoe street Walthamstow. Sean Hewitt has been very helpful and understanding. Great interpersonal skills and a quality communicator. He is a genuine person and as its my first exprience with spencers i can comfortably say ...
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Last updated at 4:33 PM 17/10/2017 by allAgents

Awards won by Portico, London E17 3AL



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