94% sales valuation accuracy
95% sales fee satisfaction
Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ...
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Spencers is now Portico!
After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.
Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.
Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.
Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.
Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
1st Aug 2022
reviewed by 'Donna M'
28th Jun 2021
reviewed by 'Sanjita Khan'
28th Jun 2021
reviewed by 'James bishop'
12th May 2021
reviewed by 'DW'
Opening Hours
Address
Portico
207 Cranbrook Road
Redbridge,Ilford
Greater London
IG1 4TD
020 8518 5411
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 95% | £132,500 | £555,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 79 | 1 | 92 | 10 | 24 | 0 | 29 | 0 | 7 | 2 |
Areas covered
- Ilford
Seven KingsGoodmayes - Chadwell Heath
BarkingDagenham - Gants Hill
Barkingside
Hainult
Newbury
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Dec 01,2014
Dec 01,2014
9
people found
this helpful
this helpful
Excellent communication, kept us updated at all times. Dealt with all questions/enquiries promptly. Very professional and impressed with service provided....
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Nov 18,2014
Nov 18,2014
6
people found
this helpful
this helpful
Having had an extremely bad experience with my previous agent during a three year contract I was very jittery about which agent to choose to relet my property. I made lots of enquiries and asked lots of questions in order to find someone reputable. Matt ...
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Nov 12,2014
Nov 12,2014
4
people found
this helpful
this helpful
I found Matt Evans to be extremely helpful in dealing with the letting of property. Very quickly and in a very professional way and would definitely recommend him and Joanne Shemilt for being extremely polite and helpful....
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Nov 06,2014
Nov 06,2014
4
people found
this helpful
this helpful
Joanne was extremely helpful throughout the sales process. She remained in touch regularly, far more so than my solicitor, which was greatly appreciated as I live abroad.
Joanne was extremely professional, always accessible and I would not hesitate to work with her again or recommend ...
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Nov 05,2014
Nov 05,2014
5
people found
this helpful
this helpful
I dealt with Joanne who was helpful from the outset. Unfortunately, she recommended a solicitor to the purchaser who did not act in his client's interest nor mine!
Joanne was professional (despite a mix up over keys) and I was able to speak with her ...
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Oct 29,2014
Oct 29,2014
7
people found
this helpful
this helpful
Joanne has been a pleasure to deal with during the purchase of my new flat. The process itself was a little frustrating and drawn out (through no fault of Spencers) but Joanne's efficiency and proactive way of working was an enormous help whilst the solicitors ...
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Oct 26,2014
Oct 26,2014
7
people found
this helpful
this helpful
Good agency. Excellent staff. Good communication. Easy to reach by phone and email.Joanne assisted us all the way with this first purchase. Good follow up. Recommended a good broker too. This transaction took forever due to poor communication between solicitors. Luckily joanne was there ...
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Oct 24,2014
Oct 24,2014
7
people found
this helpful
this helpful
I was very pleased with the sale, was professionally handled by Joanne edney thanks very much, highly recommended firm, 5*****...
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Oct 10,2014
Oct 10,2014
7
people found
this helpful
this helpful
As always with my dealings with Joanne - excellent efficient service - thank you Joanne for making the purchase as easy as possible....
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Oct 07,2014
Oct 07,2014
7
people found
this helpful
this helpful
Gemma white, was the agent we Dealt with! this particular day we had 3 other viewings, but seeing as we were new to the Area, we decided to pop into Spencer, instantly felt welcomed, met and greeted by Gemma, and within 2 minutes, she had sold us ...
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Sep 26,2014
Sep 26,2014
8
people found
this helpful
this helpful
Throughout the whole process of buying a home I have found Joanne to be very helpful and she was quick to respond to any questions I had. In her absence her colleagues were equally helpful to solve any problems that occurred. I have no hesitation ...
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Sep 11,2014
Sep 11,2014
6
people found
this helpful
this helpful
I have recently sold a property through Spencers. Joanne Edney found me a buyer who offered my asking price within a couple of weeks of my property going on the market. Throughout the whole process I have found Joanne to be very helpful and very ...
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Sep 01,2014
Sep 01,2014
7
people found
this helpful
this helpful
I was worried when I was told to move from Edinburgh to London in short notice due to my work. I saw many properties in our search for a new home. But only 1 from spencer properties. Gemma white stood-out not only for her professionalism but ...
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Aug 31,2014
Aug 31,2014
4
people found
this helpful
this helpful
Jo Shemilt arranged all inspections, the inventory officer, ordered beds after sending me details of a range of beds and their price all at a time to suit me, and all done in the duration a 1 week. Following the gas inspection, remedial work was required ...
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Aug 28,2014
Aug 28,2014
4
people found
this helpful
this helpful
Very pleased with the way the sale was handled. Took over all responsibility for showing prospective buyers the flat.
Chased the buyer/ buyers solicitor to get things moving.
Will use agin - very shortly....
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Aug 25,2014
Aug 25,2014
6
people found
this helpful
this helpful
In an age where customer service has been placed below financial gain Gemma White showed exceptional customer service. It seemed as though she wanted to get the best property for my wife and I to call home. Our journey with Gemma started a year previously ...
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Aug 14,2014
Aug 14,2014
6
people found
this helpful
this helpful
Both Agents secured a better deal than last time and kept me informed throughout. They took the time to sort out any disputes with the parking bay and any property problems.
Jo and Gemma are very friendly and i would recommend them....
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Aug 11,2014
Aug 11,2014
7
people found
this helpful
this helpful
They acted very quickly in finding me the type of tenants I was looking for.
Was able to negotiate, to some extent the terms of business.
Very good in returning messages via phone or email....
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Jul 21,2014
Jul 21,2014
7
people found
this helpful
this helpful
hello, the sales team at Spencers were more than efficient in the sale of my home recently, Joanne Edney kept me informed all the way through with every detail. I was very pleased with the service and would surely use Spencers in the future.
regards ...
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Comment on agent fees
they were agreed
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Yes
Jul 21,2014
Jul 21,2014
7
people found
this helpful
this helpful
Joanne was very professional all through the purchase. The purchase did come up against a potential snag but Joanne was able to speak to the seller and solved the issue promptly. Also offered plenty of advice to me as the buyer on issues the solicitor ...
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Jul 20,2014
Jul 20,2014
8
people found
this helpful
this helpful
I would highly recommend Spencers Property Services. The service was handled professionally from start to finish.
Matt Evans (Lettings Manager) and the team at Spencers in Ilford helped me secure my tenants. I will definently return to them in 12 months time should my new tenants ...
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Comment on agent fees
Fee's were fair. Great service.
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Jul 18,2014
Jul 18,2014
8
people found
this helpful
this helpful
I have to say a big thanks to Matt, Jo and their team for the excellent manner in which the letting of my property and aftercare following this has been dealt with.
The communications in all that was involved removed a lot of stress for ...
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Jul 18,2014
Jul 18,2014
9
people found
this helpful
this helpful
I have to say a big thanks to Matt, Jo and their team for the excellent manner in which the letting of my property and aftercare following this has been dealt with.
The communications in all that was involved removed a lot of stress for ...
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Jul 15,2014
Jul 15,2014
5
people found
this helpful
this helpful
I was searching to let a property and end up with spencers where Ms Gemma White welcomed me. She has shown me an incomplete property and promised to make it ready and full refurbished in a week time. After a week it was better than ...
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Comment on agent fees
Agent has charged an acceptable fee but At my first visit , I have tried to negotiate about the rent but it was told that the rent is fixed where I was expecting to reduce it a little but unable.
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Jul 15,2014
Jul 15,2014
8
people found
this helpful
this helpful
Appointed the agent to find a tenant for a 1 bed flat. Gemma was on the case straight away and within 24 hours she had found me a tenant and was able to achieve a rent slightly higher than i was expecting. Overall everything was seemless and ...
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Jul 08,2014
Jul 08,2014
8
people found
this helpful
this helpful
I am very pleased with service received at Spencers. Recently me and my husband moved to our new one bedroom flat. Thanks to Spencers and our wonderful negotiator Martin we have found our flat in the first go. Martin helped us went through all procedures ...
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Jul 04,2014
Jul 04,2014
7
people found
this helpful
this helpful
What can I say "outstanding Customer Service" delivered by Joanne from the initial telephone contact I was very impressed with Joanne's knowledge on buying a property particularly when you are a first time buyer which at times was very daunting. Over the weeks in purchasing ...
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Jul 02,2014
Jul 02,2014
4
people found
this helpful
this helpful
What I liked about Spencers was that:
- They were totally transparent in the entire dealing, no custom made agreements, pretty standard stuff like the market.
- I want to thank Kieran Downey from the repairs team, he helped me with the problem in like 1 ...
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Jun 30,2014
Jun 30,2014
10
people found
this helpful
this helpful
I approached Spencers after having my property with a couple of other Agents for 2 weeks with no success. I spoke to Matt who I found to be very friendly and professional on the phone. It took Matt less than 24 hours to find me a tenant ...
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Jun 19,2014
Jun 19,2014
8
people found
this helpful
this helpful
I'm really happy with the service i have received.. All the team and manager are really helpful. I could moved in quick.. I would recommend spencer to anyone I know.....
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Ahmed
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at [email protected] or telephone 020 8709 7730
Last updated at 12:17 PM 16/08/2019 by allAgents
