Portico
Clapham, London, SW4
4.5/5, 289 reviews
89% recommended
93% sales valuation accuracy
100% sales fee satisfaction

Property Features

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2024 allAgents People Awards


Latest Reviews

View all Reviews 289
4th Feb 2023
reviewed by 'Victoria'
“Patrycja has been wonderful managing our flat for us. She is efficient and helpful and is dedicated to providing a ......”
15th Jun 2022
reviewed by 'Anna'
“Had a very good experience with Flora and the Portico team who were all efficient and helpful. Flora was great ......”
22nd Jan 2022
reviewed by 'Laura'
“Very helpful, friendly & efficient front office sales staff. Never had any problems & questions always responded too relatively quickly....”
18th Nov 2021
reviewed by 'SB'
“I have been a landlady with Portico, Clapham Common, for over ten years. I have had an excellent experience with ......”
9th Jun 2021
reviewed by 'Isobel & Alistair Toovey'
“Flora is officiant and informative when viewing our flat and we’ve had good communication with her since we’ve ......”
11th Mar 2021
reviewed by 'Chester'
“Property management incompetent when it matters. Was in a managed property. Disconnected service and team, with no direct dials. Ignoring ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Portico
5 Clapham Common South Side
Clapham,London
Greater London
SW4 7AA
020 7501 0454

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £60,000 £16,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 2 68 26 70 0 47 1 5 3
Areas covered
  • SW4
  • SW12
  • SW8
  • SW16
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Lettings TPOS DPS
Rankings
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Latest Properties

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Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22

“I have nothing but praise for Portico. Particularly Andrew and ......”

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Feb 28,2018
Minithumbup
By: 'Jill'
Feb 28,2018
0 people found
this helpful
I have nothing but praise for Portico. Particularly Andrew and Michael. They have gone above and beyond the call of duty on everything from finding tenants in a timely manner to getting our property ready for new tenants and resolving issues that would have been ...
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Comment on agent fees
Competitive
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“REVIEW FOR MR. ANDREW MURPHYLETTINGS MANAGER, PORTICO8TH FEBRUARY 2018Mr. ......”

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Feb 08,2018
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Andrew
By: 'John,'
Feb 08,2018
0 people found
this helpful
REVIEW FOR MR. ANDREW MURPHY LETTINGS MANAGER, PORTICO 8TH FEBRUARY 2018 Mr. Murphy was responsible for organising the re-letting for 24 months of Flat 2 Neville Court from 5th September 2016. We are co-owners of Flat 2 and rely on Portico for management and letting of the flat. Mr Murphy ...
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Comment on agent fees
Good
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“Very professional and quick to find a good tenant. Good ......”

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Feb 07,2018
Minithumbup
By: 'Natasha'
Feb 07,2018
0 people found
this helpful
Very professional and quick to find a good tenant. Good knowledge of the local area and market in general. We have used Portico on numerous occasions for a number of our flats in Clapham and always received very good service. Would definitely recommend!...
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Comment on agent fees
Very good and cheaper than most agents
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“We have instructed the Clapham Office on several occasions to ......”

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Feb 06,2018
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Andrew
By: 'Perseus'
Feb 06,2018
0 people found
this helpful
We have instructed the Clapham Office on several occasions to assist us with re-letting various properties of ours. We have always found their advice on market rent to be very accurate and they are very proactive when it comes to arranging viewings of our property ...
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Comment on agent fees
Good
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“Andrews and his team have been great to deal with, ......”

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Feb 03,2018
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Andrew
By: 'Mark'
Feb 03,2018
0 people found
this helpful
Andrews and his team have been great to deal with, very reliable and always available. Any problems are dealt with quickly and effectively....
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Comment on agent fees
Good
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“I am very happy with the service recieved from Portico ......”

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Feb 03,2018
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Andrew
By: 'Mrs'
Feb 03,2018
0 people found
this helpful
I am very happy with the service recieved from Portico in helping me rent my 2bed Flat in clapham common. Andrew was efficient,coperative and took care of everything all was done smoothly and swiftly. I will definitely be using there services again. Regards Mrs ...
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Comment on agent fees
They are a bit pricey but the service they provide is unparallel and well worth the money.
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“Always easy to deal with. Professional & pleasant letting agents. Usually ......”

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Feb 03,2018
Minithumbup
By: 'Robert'
Feb 03,2018
0 people found
this helpful
Always easy to deal with. Professional & pleasant letting agents. Usually find me a suitable tenant quite quickly so quite happy with service given...
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Comment on agent fees
Second year renewal fees should be abolished
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“My experience as a rental landlord is that they make ......”

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Feb 02,2018
Minithumbup
By: 'Joe'
Feb 02,2018
0 people found
this helpful
My experience as a rental landlord is that they make every effort to meet my requirements. I find them courteous, thorough and professional...
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Comment on agent fees
OK
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“Andrew has been exceptionally proactive in letting our units, his ......”

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Feb 02,2018
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Andrew
By: 'Mark'
Feb 02,2018
1 people found
this helpful
Andrew has been exceptionally proactive in letting our units, his advice has been accurate and measured. The units let quickly and the tenants have been trustworthy and reliable. I would recommend Andrew and Portico to other landlords...
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Comment on agent fees
Fair fees for a good service
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“So far so good! We have used portico for many ......”

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Feb 02,2018
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Andrew
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Alexia
By: 'Anon'
Feb 02,2018
0 people found
this helpful
So far so good! We have used portico for many years and found them to be wonderful. Namely Andrew and Alexia are assets to the company. They work extremely hard, communicating openly, honestly and quickly. What more could one ask for? I would definitely reccommend ...
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“I was Portico's customer for three years and had a ......”

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Dec 21,2017
Minithumbdown
By: 'Alex'
Dec 21,2017
2 people found
this helpful
I was Portico's customer for three years and had a number of really quite nasty experiences with them. 1. There was a broken couch left in my flat when I got there. Portico and their client refused to get rid of the couch and I was ...
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Comment on agent fees
Portico has very high and dubious fees that are not where you expect them to be, e.g. outgoing tenant replacement fee at the end of a tenancy
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By: Christos
Jan 26, 2018
View all comments (1)
Hi Alex, We have the same issues with Portico for East and even their head office. Apparently they have the same ignoring approach as their policy to costumers. I hope everything is fine now - we are still battling to get the deposit back and we will report to the TDS. Best regards, Christos ...

“I've been in the private rented sector for over 15 years ......”

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Dec 21,2017
Minithumbdown
By: 'Homeless'
Dec 21,2017
3 people found
this helpful
I've been in the private rented sector for over 15 years and Portico are easily the worst letting agent I have ever used. Here are just a few things that happened... 1. We were left without a working oven and hob for over six weeks despite reporting ...
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Comment on agent fees
Extortionate.
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“We received a good service throughout a long sale process ......”

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Dec 12,2017
Minithumbup
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Harry
By: 'Charlie'
Dec 12,2017
0 people found
this helpful
We received a good service throughout a long sale process - helped keep everyone calm and we got there in the end. Thanks both....
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Comment on agent fees
N/A
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“I recently purchased a flat through the Clapham Branch of ......”

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Dec 05,2017
Minithumbup
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Harry
By: 'Polly'
Dec 05,2017
0 people found
this helpful
I recently purchased a flat through the Clapham Branch of Portico. It was a long, difficult and complex process and Luke and Harry proved invaluable in the process. All I can say is that they were brilliant! They were both to hand at all times, ...
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“Very polite, easy to work with. Quick when replying to ......”

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Nov 14,2017
Minithumbup
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Alexia
By: 'Guy'
Nov 14,2017
0 people found
this helpful
Very polite, easy to work with. Quick when replying to emails and clear with any works are to be done....
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“It was great working with Luke - helpful, honest, straight ......”

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Nov 13,2017
Minithumbup
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Harry
By: 'Alex'
Nov 13,2017
0 people found
this helpful
It was great working with Luke - helpful, honest, straight forward and intelligent. I would trust him with other assets. Harry provided great support to the sales process - a great team....
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Comment on agent fees
nothing out of the ordinary
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“I was really impressed by the professional service offered by ......”

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Oct 01,2017
Minithumbup
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Andrew
By: 'Elisabetta'
Oct 01,2017
0 people found
this helpful
I was really impressed by the professional service offered by Andrew and his team. In three days my flay was on the market, it had 25 viewings and 5 offers all above the asking price! Really amazing. Andrew was efficient and really helpful. Very pleased with Portico ...
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“I've been really impressed with the service from Portico so ......”

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Sep 27,2017
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Andrew
By: 'Giles'
Sep 27,2017
0 people found
this helpful
I've been really impressed with the service from Portico so far. As a first time landlord, Andrew helped guide me through the process and let my flat out a lot quicker than I expected and at a price I was very pleased with. So far, ...
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Comment on agent fees
I was happy with the fees, which were more reasonable than other agents who don't seem to offer anything that Portico doesn't offer.
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“Worst estate agents I have ever had the displeasure of ......”

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Sep 27,2017
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Ivett
By: 'Unhappy'
Sep 27,2017
0 people found
this helpful
Worst estate agents I have ever had the displeasure of using. Firstly the fees were astronomical. This aside, the emails sent to us from the estate agent had so many spelling mistakes and errors that we could barely decipher it. We should have realised from ...
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Comment on agent fees
Ridiculous
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“I dealt with Portico when letting out my flat in ......”

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Sep 21,2017
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Andrew
By: 'Jason'
Sep 21,2017
0 people found
this helpful
I dealt with Portico when letting out my flat in Clapham. They were super professional and friendly. The valuation was accurate and they were very knowledgeable about the area....
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“We have got a really beautiful appartment thanks to Ivett. ......”

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Sep 18,2017
Minithumbup
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Ivett
By: 'Morgan'
Sep 18,2017
0 people found
this helpful
We have got a really beautiful appartment thanks to Ivett. We were moving from Paris to London and Ivett told us everything we needed to know. She was always available....
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“Jake helped us to find our first flat together in ......”

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Aug 31,2017
Minithumbup
By: 'Omer'
Aug 31,2017
0 people found
this helpful
Jake helped us to find our first flat together in Clapham, after looking through a number of properties in the area....
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Comment on agent fees
n/a
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“I worked closely with Portico to sell my flat. From ......”

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Aug 10,2017
Minithumbup
By: 'Anna'
Aug 10,2017
0 people found
this helpful
I worked closely with Portico to sell my flat. From start to finish they were highly professional. In the original valuation they were fair and did not inflate expectations, meaning we were able to get the right people through the door and find a buyer ...
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Comment on agent fees
Fair
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“poor service.. lost my 200 pound of my deposit to the ......”

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Aug 01,2017
Minithumbup
By: 'S'
Aug 01,2017
2 people found
this helpful
poor service.. lost my 200 pound of my deposit to the landlord due to the lack of information and the contract which was made between portico and the landlord without me knowing .what they did was illegal but who is going to chase after £ 200 .I hope ...
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“Despite trying to sell my flat during a very tricky ......”

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Jul 21,2017
Minithumbup
By: 'Laura'
Jul 21,2017
0 people found
this helpful
Despite trying to sell my flat during a very tricky time in the market and many convoluted twists and turns in the selling process, Luke was calm, professional, helpful and a total pleasure to work with from start to finish. He went above and beyond ...
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Comment on agent fees
Very competitive rates and I feel he certainly earned them.
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“Selling my property whilst living overseas was a little daunting, ......”

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Jul 16,2017
Minithumbup
By: 'Zoe'
Jul 16,2017
0 people found
this helpful
Selling my property whilst living overseas was a little daunting, Portico removed all worry from the equation. As an office they were extremely professional from the start, always contactable, friendly and efficient. Luke was my initial contact and over time I worked with Jake also. ...
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Comment on agent fees
The fees were competitive, I opted for the Concierge package which proved extremely worthwhile on reflection.
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“Very disappointed and dissatisfied by the service provided by Clapham ......”

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Jul 14,2017
Minithumbdown
By: 'Page'
Jul 14,2017
6 people found
this helpful
Very disappointed and dissatisfied by the service provided by Clapham Common office. We used to love the Flat we are, but with this agency we are not happy to continue living there. It's a shame as they are "acting on the landlord's behalf", but they ...
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Comment on agent fees
For the money they have been pay by agency fees they do nothing.
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“Jake was very helpful when showing me around the property ......”

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Jun 23,2017
Minithumbup
By: 'Jessica'
Jun 23,2017
0 people found
this helpful
Jake was very helpful when showing me around the property and was willing to answer my questions. His responses were prompt and precise....
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“We let out our flat with Portico and experienced a ......”

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Jun 08,2017
Minithumbup
By: 'Josie'
Jun 08,2017
0 people found
this helpful
We let out our flat with Portico and experienced a professional team who were communicative and effective. Although the initial valuation was a little high, overall I would recommend this service....
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“Alexia was always quick to react, had always kind words ......”

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May 30,2017
Minithumbup
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Alexia
By: 'Fabien'
May 30,2017
0 people found
this helpful
Alexia was always quick to react, had always kind words and most of all, did all she could to get us what we needed. Once we signed our Tenancy agreement, she was the only one from Portico we encountered that did something good....
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Staff picture Andrew
(22)
Staff picture Ivett
(19)
Staff picture Flora
(15)
Staff picture Alexia
(9)
Staff picture Harry
(8)
No image available Georgia
Staff picture Aleksandra
(3)

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 4:41 PM by Portico
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:41 PM 17/03/2023 by Portico

Awards won by Portico, London SW4 7AA



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