Agent was very pleasant and amenable, but only out to serve the landlord. Squeezed every drop of money out of us that they could, only responded quickly when it was to chase for money. As a PROTOCOL they do not share a copy of the contract they wish you to sign with you before you send over either... Read Full Review

Further to the comments written by other reviewers I have to echo the sentiments regarding Portico's check-out and inventory procedures. Despite handing over our property to us with a moth infestation problem and a broken pot ground into the carpet where the bedroom carpet was crawling with insects ... Read Full Review

Erol did a great job re-negotiating the lease to an existing tenant - he really understood the sensitivity of the... Read Full Review

After we signed the contract for the property it took 2 weeks to get the keys. Which was purely down to there lack of organisation, we were paying rent for a property we couldn't live in. When we finally got the keys to our flat, it was left to us in an appalling condition, the floor hadn't even... Read Full Review

Stephanie, Alex and the whole Portico Camden team were exceptionally helpful in securing a rental for our second year at university. The process was efficient and transparent, and we always felt like we could ask for help or clarification about our tenancy. They were exceedingly patient with 3... Read Full Review

This agent is the best I have ever dealt with. Alex is friendly and efficient, yes, but above all he is honest and forthright. This is what I appreciated most. He communicated with me like a human being, and I felt as if he had both mine, and the landlord's best interests at heart, almost like a ... Read Full Review

Both Alexander and Stephanie were fantastic through the letting process. From showing us the property to communicating and dealing with any questions, concerns or issues. We would highly recommend finding your ideal rental property through Edmund Cude in the future and would recommend to... Read Full Review

When viewing the flat we were very happy with the agent who showed us around. She was very helpful and informative when we called and asked questions to help us decide whether to choose the flat. However, that agent left the company and our treatment from that point went downhill. They expected... Read Full Review

Michael Kennedy and his property management team were excellent in all respects throughout the years I lived in this house. Responsive, pragmatic, thoughtful, diligent and pleasant to deal with. Really... Read Full Review

Lisa showed us around the property and was very clear on the works that they were getting the landlord to approve. She was very friendly but never led us on at all. Always very clear on what the landlord would and wouldn't do. We were a bit disorganised when making our offer but Lisa and... Read Full Review

I let my flat through Edmund Cude and found their service to be excellent. They were incredibly thorough in screening potential tenants and tireless in their efforts to secure viewings. Both Lindsay and Charlotte were incredibly helpful in advising and assisting me both with the check-out of my... Read Full Review

Thanks to amazing and professional service from Christian Walsh at Bushells in Ravenscourt Park branch. I had an unfortunate and awful experience with a previous agent and did not think I would find a property so quickly after. From viewing the property on the website,to contacting the... Read Full Review

This agency is utterly pathetic. They have been difficult and unresponsive since we moved in a year ago. We have repeatedly requested basic maintenance issues to be addressed. They have no respect or common courtesy to even reply to most of our repeated requests. One of the issues indeed causes ... Read Full Review

always very polite, friendly and helpful throughout the letting process. She was also very patient with us when we asked for more time to think about things, which is a rare commodity in London estate agents, many of whom are excessively... Read Full Review

I would like to say Camille has been outstanding. She has negotiated with our tenants in both flats (I could not include flat 6 89 Priory Road NW6 4NL which she did the previous month) Everything was handled extremely professionally and I was kept up to date all the time. Really excellent. Thank... Read Full Review

Edmund Cude and particularly TJ, were really helpful in assisting us to secure a flat to rent. They were able to find us a number of potentially suitable places - and ultimately a perfect one, by asking us lots of questions about exactly what we want (and so didn't waste our time viewing... Read Full Review

We saw the flat the next day we contacted the agency. Katie (the agent) was very professional and nice. She showed us the flat and solved all our doubts. They are very reliable and fast. We had everything sorted and keys handed withing few days. I would highly recomend the agency and Katie to... Read Full Review

This was by far the best property agents I have dealt with since moving to London 4 years ago. Our agent was very informative, helpful and flexible throughout the process. She worked on our behalf to address any concerns we had and happily approached the landlord with our questions. The entire... Read Full Review

To be straightforward, we had a very good experience with Edmund Cude. TJ was very helpful in finding a flat that fit our needs. We are from Canada, and flat hunting here was new to us, but TJ made it a very positive experience by leading us through one step at a time. The team at West Hampstead... Read Full Review

1.Completely no after service. The agent have totally not responded to our email regarding maintenance, sometimes(very occasional) they spent like 7 days for replying us but with completely no help!!! After we paid the rent (which is very expensive and deserves a much much better service) and the... Read Full Review