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    Mark
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    Kerry Willett
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    joseph etherton
No description for branch.
Porter Glenny

82 Rainham Road Rainham
Greater London
RM13 7RJ

01708 559080

Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
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I had to sell my late mothers home and called a couple of local estate agents for a valuation. I met both agents but when Kerry met me at Mums house she came across as very professional and not at all pushy and gave me a good honest valuation and advice on how best to market the house. Mark phoned me 3 days after placing the house on the market with a good offer which we accepted and then kept us well informed during the sale process. I found both Kerry and Mark very helpful throughout....
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Sep 21,2016
Minithumbup
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Sep 21,2016
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A very caring and patient team. I highly recommend Mark and Kerry, their customer services and attention to detail are outstanding. An excellent experience overall as first home buyers....
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Comment on agent fees
n/a
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Sep 09,2016
Minithumbup
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Sep 09,2016
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I have used other estate agents before. This was the first time using Porterglenny. I have to say I was extremely impressed with both the professionalism, care and understanding that Kerry Willett gave us during the whole process. Kerry came and spoke with us not using estate agents script, how refreshing. Advising us. The house went on the market within 4 hours of the first day we had 7 valid offers. Choices choices. During the time from sale to finish I have to say Kerry was very caring. ...
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Comment on agent fees
The agent fees were very good. I have paid up to 6% fees to other agents before now.
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Sep 08,2016
Minithumbup
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Sep 08,2016
0 people found
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My sale was handled very professionally and mark and the rest of the staff were very helpful at all times and I would not hesitate in recomending them to anyone in the future....
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Comment on agent fees
Fair for transaction
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Sep 06,2016
Minithumbup
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Sep 06,2016
0 people found
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I'm very happy with the way Kerry helped me through with all the things that I had to deal as I was a first buyer and I didn't know much about all this , many thanks...
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Comment on agent fees
Good
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Sep 06,2016
Minithumbup
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Sep 06,2016
0 people found
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Excellent support and service throughout the selling process. The communication was excellent keeping all parties informed leading to a successful conclusion....
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Comment on agent fees
Reasonable
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Sep 06,2016
Minithumbup
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Sep 06,2016
0 people found
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Most helpfull.helped with all forms and e mails.talked through all problems.nothing too much trouble highly recommended.thanks...
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Comment on agent fees
Fair.
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Aug 17,2016
Minithumbup
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Aug 17,2016
0 people found
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I am thrilled with the service we had from Porter Glenny and have been recommending them unconditionally. Mark gave us excellent advice, in a timely manner, which enabled us to make decisions which averted problems further along the line. He chased, nagged, sourced and negotiated on our behalf, all without requiring any prompting from us. Usually he had the answer I needed before I had even asked the question. Kerry too is a joy to work with and I really feel there was team support coming from ...
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Comment on agent fees
Fair
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Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
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Mark has been excellent throughout the sale process. He coordinated everything very well between all patries involved. Well done And thank you....
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Comment on agent fees
NA
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Jul 21,2016
Minithumbup
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Jul 21,2016
0 people found
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Kerry was extremely helpful and unlike other agents attempted to get us the best possible price for our home. From the first valuation on the flat to post completion Kerry has been available to help at all times. Christopher Jackson...
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Comment on agent fees
Competitive
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Jul 15,2016
Minithumbup
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Jul 15,2016
0 people found
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Mark and Kerry were very helpful and kept us informed of all that was going on in relation to where we were with our buyers...
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Comment on agent fees
Very good agent fees
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Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Kerry has been fantastic! Very supportive, proactive and reliable. Couldn't recommend her enough, she made the process of buying our first house as smooth as possible which was very much appreciated!...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 21,2016
Minithumbup
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Jun 21,2016
0 people found
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Kerry was extremely helpful with selling my property. Normally this is quite a stressful time, however when I had paperwork to fill in I took this in to the branch and Kerry worked with me to fill this in. also she helped me organise a solicitor - the sale went through in 6 weeks due to the efficiency shown. I would recommend this local branch they definitely have a special quality of being able to offer a personal touch....
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Comment on agent fees
Fees were the normal rate
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May 16,2016
Minithumbup
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May 16,2016
0 people found
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Very pleasant professional estate agents, very happy with whole process. We had 3 valuations from 3 local estate agents and Porter Glenny (Kerry) impressed me most and am glad I chose them especially when a buyer dropped out at the last minute and Mark & Kerry came to the rescue with another buyer within 24hrs.The valuation wasn't exaggerated but honest and realistic based on local market knowledge. The marketing of our property was extensive including internet (website and rightmove) and a...
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Comment on agent fees
Competitive.
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May 13,2016
Minithumbup
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May 13,2016
0 people found
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Kerry & Mark worked very hard for as we had 2 properties to sell. They were always there to sort any problems and kept us possitive. They went that extra mile....
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Comment on agent fees
Good fees as there was a lot of work required.
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May 03,2016
Minithumbup
By:
May 03,2016
0 people found
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Excellent service. Mark and Kerry, you guys were very helpful, supportive and very understanding throught out the journey. Keep up your good work....
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
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I had my parents property to sell, Kerry gave us a good honest valuation and advice on putting the property on the market. I was kept informed all the time and Kerry always responded immediatley or returned my calls without fail. On the occassions she was not in the office Mark was always very helpful too. I was very pleased with the whole sale from putting the property on the market to selling all went through smoothly. I have bought and sold in the past but this is by far the best expierience ...
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Comment on agent fees
Good
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Apr 20,2016
Minithumbup
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Apr 20,2016
0 people found
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I found very easy to deal with Kerry, she was straight to the point, honest in her opinion and even when we were negotiating the price she was straight to the point. I have very high opinion about this particular agent. My dealing was mainly with Kerry, when I spoke to other people in the office they were also helpful....
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Comment on agent fees
N/A as I have purchased the property from this agent.
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Apr 20,2016
Minithumbup
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Apr 20,2016
0 people found
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We were buyers of a property and apart from a few hiccups with the sellers, everything went smoothly. Kerry was most professional at all times and extremely knowledgeable about her profession, she was helpful and polite at all times and nothing seemed to stressful with her guidance on this purchase. We will definitely use porter glenny again albeit a resale or letting....
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Comment on agent fees
N/A
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Apr 20,2016
Minithumbup
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Apr 20,2016
0 people found
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I received a Fantastic service, professional, helpful, very good communication and extremely friendly! Throughly happy with all aspects! Would highly recommend...
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Comment on agent fees
Fair!
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Apr 14,2016
Minithumbup
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Apr 14,2016
0 people found
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Kerry was extremely helpful in the whole process. She regularly called me to see how things were developing, advising me of the up to date position & putting my mind at rest in what was a very stressful time of trying to purchase a Buy To Let property in tight deadlines due to the additional tax charges that were looming if I didn't complete by a certain date. All of Kerry's advise was good. She couldn't do enough to help me & so she comes highly recommended....
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Comment on agent fees
N/A
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
1 people found
this helpful
Dear Mark, Thanks again for all of your help on the sale of this property. I have dealt with many bad agents in my time but you are one of the exceptions. All the best to you and your team! Kevin Briley...
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Comment on agent fees
good
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Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
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An excellent service always on time and the transaction went very smoothly. The agent was friendly and assisted with the legal issues. Can ask for no more. Nick...
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Comment on agent fees
The fees very good and a great service
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Mar 07,2016
Minithumbup
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Mar 07,2016
0 people found
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I have purchased a few properties with my partner over the last couple of years but my experience with Porter Glenny estate agent has always been a great one. From the day we viewed the property we have been in touch with a couple of sales executives, namely Mark and Kerry who have demonstrated professionalism from the time of viewing up to the point of completion and beyond. It has been a pleasure meeting them both and I would recommend the readers or anyone thinking of buying a property, be i...
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Comment on agent fees
Reasonable fees and excellent customer service
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Feb 27,2016
Minithumbup
By:
Feb 27,2016
0 people found
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We had a truly amazing service from Kerry and Mark at porter glenny. Right from the first visit to the final completion there were always on top of every detail and aspect of the whole process. I would highly recommend them in all future dealings! Thanks again!...
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Comment on agent fees
Agents fees are fairly priced based on the level of service offered.
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Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
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We received a truly excellent service from Kerry and her team at Rainham. The sale of my 92 year old father-in-law's house was handled sensitively and with minimal intrusion. Kerry suggested an open day which worked brilliantly and completion was achieved within 10 weeks. Kerry was often ahead of our solicitor in keeping us in the loop and updating with any new information. I can't recommend her highly enough!...
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Feb 15,2016
Minithumbup
By:
Feb 15,2016
0 people found
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We cannot recommend Porter Glenny (Rainham) enough! We had contracted their services with purchasing a new build bungalow in the Rainham area and their agents, Kerry Willett and Mark Willett, could not have done more to make the whole process easier and stress free. My father had passed away in the middle of the transaction process which made things incredibly difficutly both from a legal standpoint but also emotionally as well. However, they were very understanding and gave us the utmost care a...
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Comment on agent fees
Fees were fantastic for the elvel of service received!
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Feb 07,2016
Minithumbup
By:
Feb 07,2016
0 people found
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Excellent service from start to finish. We were buying a property from Porter Glenny Rainham. The service we received from Kerry Willett was excellent . She always kept us informed of all current developments often before our own solicitors and dealt directly with our broker . She really went above and beyond what could be expected and we always be thankful to her help. Thank you again Kerry , you have done a great job!...
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 02,2016
Minithumbup
By:
Feb 02,2016
1 people found
this helpful
Hassle free service delivered by Kerry Willet of Porter Glenny Rainham. Even after we had agreed the purchase, Kerry was always willing to do more viewings for my family members who hadn't seen the place already. Being a Buy-To-Landlord and owning a couple of properties, I've been through a few estate agencies in my time and experienced a lot of arrogance and very poor levels of service. The service at Porter Glenny and Kerry was one of humility and a can-do attitude. Thoroughly recommend them a...
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Comment on agent fees
Good
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Jul 30,2015
Minithumbup
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Jul 30,2015
0 people found
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From start to completion the service I received from Kerry at Porter Glenny was excellent. I chose Porter Glenny after Kerry's initial visit and valuation where her honesty and professionalism shone through and championed over bigger agents and higher valuations. With so many Estate Agent horror stories I was not disappointed with my choice. Throughout the early stages of my property being advertised she navigated me through the minefield of appointments and the qualities of each of the subse...
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Areas covered
  • RM13
  • RM12
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £168,000
  • Max: £545,000

Letting
  • Min: £265,000
  • Max: £265,000

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1 0 0 0 26 0 22 0 1 0
Mark  - upload your photo Mark
22 reviews

About Mark No description set View full profile
Kerry Willett - upload your photo Kerry Willett
44 reviews

About Kerry No description set View full profile
joseph etherton - upload your photo joseph etherton
1 reviews

About joseph No description set View full profile

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Fees

Very Competitive
Last updated at 4:22 PM 19/04/2016 by Mark Willett

Complaints Procedure

RICS
Last updated at 4:22 PM 19/04/2016 by Mark Willett

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