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    Geoff & Alex
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    alex bates
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    Lisa Birch
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    Jonathan Finbow
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    Jeff Vedgen
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Porter Glenny

3 Faircross Parade, Longbridge Road Barking
Greater London
IG11 8UN

020 8594 3017

Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
May I say he was brilliant - I could not have received better advice -his care at all times was reassuring -I could ask his advice at any time and knew I could rely on his judgement. I definitely recommend anyone selling their property to contact Jeff Vedgen at Porter Glenny- you will be well looked after...
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Comment on agent fees
quite acceptable
Was this helpful? Yes
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
I have just sold my house in Barking while living abroad. I originally bought my house from Porter Glenny some years earlier and was very happy with their service at that time, so thought I would ask them to sell it also. I also decided to use them as I saw they had some very good reviews online, way more than other surrounding realtors. I spoke and dealt with Lisa Burch and I must say, the service was outstanding. She has always kept me informed by phone and email even though I'm in Australia...
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Comment on agent fees
Very good.
Was this helpful? Yes
Mar 26,2016
Minithumbup
By:
Mar 26,2016
0 people found
this helpful
I recently purchased my first house, being sold through Porter Glenny and I have to say, I was very impressed. Alex from Barking was very helpful and kept me updated as far as he was able and was an excellent communicator between myself and the vendor. When I come to move (hopefully not for a few years!!) I will definitely go first to him knowing that I will have a great sales team and all will run smoothly!...
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Comment on agent fees
N/A - buying not selling.
Was this helpful? Yes
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
As a buyer I found their staff highly efficient, professional and helpful throughout the process. They liaised with my solicitor and ensured a timely quick purchase well before my April 1st deadline. I dealt with Jonathan, Alex and Maureen during the process and all impressed me with their customer service and local knowledge and response times. I am very impressed and the transaction was so much smoother than dealing with the national chains. They epitomise the best of a local independent estat...
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Comment on agent fees
N/A as I was a buyer
Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
We bought our first flat through Porter Glenny in late 2015/early 2016. It is a very tough market for first time buyers, and it was not the most straightforward of purchases - the flat is share of freehold so more complicated on the legal side. Alex was very helpful throughout and was able to get things moving and solve problems at many points throughout the process. My experience with Porter Glenny was much better than with other agents I encountered in my property search. We are now happily mo...
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Feb 11,2016
Minithumbup
By:
Feb 11,2016
1 people found
this helpful
The team at Porter Glenny were professional and competent at all times. Jonathan Finbow gave support from the very beginning and all through the marketing and sales process, and dealt with my queries promptly and efficiently. Maureen, based in the office, was reliable and always kept her word. Leading up to "exchange of contracts" when the pressure was on, prompt and invaluable action and support was also provided by Jeff Vedgen who kept me informed right up to the moment contracts ...
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Comment on agent fees
Acceptable.
Was this helpful? Yes
Nov 10,2015
Minithumbup
By:
Nov 10,2015
0 people found
this helpful
Lisa promptly replied back to any queries we had whether it was a phone call or an email. She helped us throughout the process, reminding us of paper work we needed to chase up with our solicitors and anything else we could do to generally speed up the process. Lisa liaised with us and with the previous owners in a professional manner. We managed to view the house three times. She valued this was important to us as moving and buying homes is such a huge commitment. Whilst Lisa was annual...
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Sep 18,2015
Minithumbup
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Sep 18,2015
0 people found
this helpful
Fantastic service. The whole team were fantastic and made the whole sales process much easier than I expected. There advice and assistance was great throughout. I would happily use them again....
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Sep 15,2015
Minithumbup
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Sep 15,2015
0 people found
this helpful
This was the second time we had used Porter Glenny Barking Branch to sell a property and I cannot recommend them highly enough. Despite the uniqueness (and awkwardness) of the latest property, they persevered with great professionalism and lived the ups and the downs with us. Always polite and good natured, we felt totally supported throughout the process. All members of staff that we had contact with were extremely helpful even when under a great deal of pressure. The property was successfully ...
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Aug 05,2015
Minithumbdown
By:
Aug 05,2015
1 people found
this helpful
Porter Glenny don't seem to respect the buyer at all; I've just had a very rude introduction to the cut-throat nature of Porter Glenny's behaviour with regards to the 'first to survey' procedure they have. The lady I spoke to said that Porter Glenny don't bother to ring potential buyers because it is too much like hard work. Bit of a shame really because we were prepared to pay 30 grand over the asking price and Porter Glenny threw that money away on behalf of the vendor. As a buyer and selle...
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By: Mark Willett
Sep 04, 2015
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I was very concerned to hear your comments and would like to deal with your complaint personally. As a professional estate agent and member company of the Royal Institute Of Chartered Surveyors Porter Glenny will always take instructions from their seller client and, often when there is more than 1 party interested in a property, our seller client will instruct us to sell to a party that has secured funds ie had a survey and received a mortgage offer. As market leaders in the Barking area I woul....
Feb 12,2015
Minithumbup
By:
Feb 12,2015
1 people found
this helpful
I have purchased a house through Porter Glenny in Barking. Alex Bates has been very helpful and understanding. Great interpersonal skills and a quality communicator. He is a genuine person and as it's my second purchase with Porter Glenny. The team in general are always very helpful and Jeff always gets people moving. The team gave us great advice on achieving the best from our buy to let portfolio, and would doubtless use them again....
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Jan 05,2015
Minithumbdown
By:
Jan 05,2015
2 people found
this helpful
I agree with most of the reviewers, I was purchasing a 2 bedroom flat at St Aidan's court listed by these agents, the property instantly caught my attention as it was priced well below the market price, I read their advert on zoopla and right move. I viewed the apartment, I was told I cannot arrange viewing at any other time and I can only view the property between 5:30 pm to 6:00 pm even though the property was Vacant I put an offer the offer was accepted according to these agents I arranged t...
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By: Mark Willett
Jan 15, 2015
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Hi Sam. I was sorry to hear that you weren't able to proceed on the property. I have looked into the case for you and discovered that there was a lot of interest in this property and the sellers accepted a number of offers with a view to proceeding with the first applicant that had a survey carried out. It is always difficult for a professional agent to satisfy more than potential buyer on a property (it can only be sold to one buyer). In this case I understand that you were told that this was t....
Oct 25,2013
Minithumbdown
By:
Oct 25,2013
3 people found
this helpful
I\'ve arranged a viewing with this agent 3 weeks ago (10/10/2013). Apparently their guy came 15 min late. He showed the property and I liked it and put down the deposit for credit reference check. By that time I was advised credit reference takes 2/3 days and as soon as they get good reference from Credit Ref Agency they will prepare contact in a day or two. Within a week they got reference from Credit Ref Agency (HomeLet). I was told reference is all good and now bear a day or two for contra...
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May 13,2011
Minithumbdown
By:
May 13,2011
3 people found
this helpful
I recently made bids for a couple of different properties however at the last hurdle after the offer was accepted and mortgage was approved (on 2 separate occasions) I have received a phone call informing me that another prospective buyer has offered a better bid. How surprising. This is not the first occurrence. I have a suspicion that gazumping seems to take place within Porter and Glenny. Ways to avoid disappointment; I would recommend you insist for the advert to be removed off the market on...
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By: Mark Willett
Nov 28, 2011
View all comments (1)
We are bound,as agents, to put forward all offers on each property to an owner.It is then the owner that decides which offer to accept.This is the essence of proffessional Estate Agency.If you were selling a property you would expect your agent to get the best buyer at the best price and put foreward all offers at any time they were received. We have been voted the best Estate Agent In the UK in 2009 and 2010 and best Small Chain of Estate Agents in the UK for 2010 and 2011...These customer car....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £50,000
  • Max: £499,999

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Geoff & Alex - upload your photo Geoff & Alex
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alex bates - upload your photo alex bates
6 reviews

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Lisa Birch - upload your photo Lisa Birch
2 reviews

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Jonathan Finbow - upload your photo Jonathan Finbow
2 reviews

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Jeff Vedgen - upload your photo Jeff Vedgen
2 reviews

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