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    Claire
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    Chris
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Pointons

2 Bond Gate Chambers Nuneaton
Warwickshire
CV11 4AL

0247 637 3300
Sep 07,2017
Minithumbdown
Claire
Chris
By: 'Hutchie'
Sep 07,2017
0 people found
this helpful
All round inadequate. Staff culture seems to be consistently generally unhelpful - "old school Estate Agent arrogance" - typical of a 1980's era estate agent. They were also consistently tardy in responding to communications. Careless with record keeping. Worst of all they did not administer the bond procedure compliantly creating potential liabilities. They did not value tenants and showed, what at times, seemed like contempt toward them. Very very poor....
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Comment on agent fees
Typical
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Jun 21,2015
Minithumbdown
By: 'Sam'
Jun 21,2015
6 people found
this helpful
I have dealt with Pointons over the past 18 months. They were the managing agent for the house i was renting. I reported several issues with the property on several inspections and numerous other occasions via phone and face to face in the office. They always took notes and claimed to pass the information onto the vendors in regards to the issues. After giving my 1 months notice i left in february. I was then told that the landlord wanted money from the bond to repair one of the problems in the ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 100% accuracy of agent's valuations
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Awards won by Pointons, Nuneaton CV11 4AL

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