PMS Lettings
4.9/5, 40 reviews
98% recommended
88% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

PMS Lettings has been established Since 1988 and provides a 100% Lettings only tailor made service to suit your needs. As residential lettings specialists, we focus solely on Lettings and Management of Private Landlords' properties.Our expert team is always on the move helping our prospective tenants to find the property of ... show more PMS Lettings has been established Since 1988 and provides a 100% Lettings only tailor made service to suit your needs. As residential lettings specialists, we focus solely on Lettings and Management of Private Landlords' properties.

Our expert team is always on the move helping our prospective tenants to find the property of their dreams and find landlords the ideal tenants.

PMS Lettings' success comes from a strong commitment to personal care, attention to detail and providing a professional service. We work hard to make your experience as simple and enjoyable with us as possible.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 100% £0 £0
Lettings 94% 99% £550 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 19 1 0 0 0 0 0 0
Areas covered
  • PO19
  • PO19
  • PO18
  • PO20
  • PO20
  • PO21
  • PO21
  • PO18
  • PO22
Address

50 West Street
Chichester
West Sussex
PO19 1RP
01243 788257

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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DPS
Latest Properties

No Properties

“Valued as tenants...”

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Oct 21,2021
Minithumbup
James
Lee
By: 'Irina'
Oct 21,2021
0 people found
this helpful
Me and my partner have rented through PMS for 3.5 years. We’ve had some issues with the property we were renting over the years and it’s been easy contacting the agency to get the problems sorted. We’ve dealt mostly with James, who is ...
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By: James Banks
Oct 21, 2021
View all comments (1)
Hi Irina, Thank you for such a lovely review and being amazing tenants!! We are sorry to lose you both but wish you every happiness in your new home. ...

“The most awful letting agents in the area!F......”

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Aug 11,2020
Minithumbdown
By: 'Rosie'
Aug 11,2020
1 people found
this helpful
The most awful letting agents in the area! Fob you off all the time with any problems you have Lived in a mould infested flat for over a year, thousands of pounds of belongings and new furniture damaged and they ignored us. Surveyor came out ...
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“Extremely helpful...”

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Dec 20,2018
Minithumbup
By: 'Gayle'
Dec 20,2018
0 people found
this helpful
I couldn't be happier with the help and support i have received from both lea and james , i had a few issues moving but they went out of their way to help me and my family . Highly recommend...
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Comment on agent fees
Good
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“5 Star...”

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Sep 13,2018
Minithumbup
James
By: 'Sarah'
Sep 13,2018
0 people found
this helpful
Great service. Very efficient, friendly and informative. From instruction to letting, I could not fault James. Highly recommended and many thanks for the speedy letting!...
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Comment on agent fees
Good, a realistic fee and justified fee.
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“First class service...”

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Aug 10,2018
Minithumbup
James
Lee
By: 'Green'
Aug 10,2018
0 people found
this helpful
PMS Lettings has been my "rock" for the past 12 to 13 years managing my property. Nothing has been too much for the company to attend to on my behalf as I live some 150 miles away from the property. Making regular contact with my tenant, property inspections ...
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Comment on agent fees
Given the distance I live away from the property, the Agent's fees seem reasonable for my peace of mind.
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“Landlord Support...”

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Aug 09,2018
Minithumbup
James
Lee
By: '2'
Aug 09,2018
0 people found
this helpful
Very supportive and responsive to inquiries. Made the process very quick easy to follow. Documents laid out in a clear way....
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Comment on agent fees
Good
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“PMS Lettings...”

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Aug 04,2018
Minithumbup
James
Lee
By: 'Anne'
Aug 04,2018
0 people found
this helpful
I have used this agency for over 15 years and am very satisfied with the work they have done for me....
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Comment on agent fees
Worth the price.
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“Richard...”

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Aug 03,2018
Minithumbup
James
Lee
By: 'Richard'
Aug 03,2018
0 people found
this helpful
Always a prompt and friendly response to any problems that arise, and quickly sorted out. New tenants found and moved in quickly. Very pleased with the service ....
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Comment on agent fees
Very reasonable fees
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“Very reliable and friendly service...”

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Aug 02,2018
Minithumbup
James
Lee
By: 'The'
Aug 02,2018
0 people found
this helpful
Several years ago I was very unhappy with the services provided by a larger letting agent. There was always a different person answering the phone and repairs etc took a long time. Difficult, specially as I live abroad. On a friend's recommendation I switched to ...
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Comment on agent fees
Fees are competitive.
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“Excellent....”

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Aug 02,2018
Minithumbup
James
Lee
By: 'Eve'
Aug 02,2018
0 people found
this helpful
PMS have been managing my property for several years and I would not hesitate to recommend them. All staff are very professional and handle all scenarios with speed and efficiency....
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Comment on agent fees
Competitive and good value for the service they provide.
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“Knowledgable, reliable and trustworthy...”

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Aug 02,2018
Minithumbup
James
Lee
By: 'JC'
Aug 02,2018
0 people found
this helpful
I have used PMS as my rental agent for a number of properties since 2002. It's always been a good relationship because of their profound knowledge of the local market, and their keeness and energy to do the best for landlords and tenants alike. They are ...
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Comment on agent fees
I consider the fees to be fair in comparison with their peer group.
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“Excellent Agency...”

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Jul 18,2018
Minithumbup
James
Lee
By: 'Matt'
Jul 18,2018
0 people found
this helpful
PMS Lettings, excellent service, very efficient. I would recommend PMS Lettings to any of my friends, in fact I have. Great Company....
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“Polite and Helpful...”

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Jul 10,2018
Minithumbup
James
By: 'Annie'
Jul 10,2018
0 people found
this helpful
James was very helpful, from the viewing to the moving in process. Helping us from stop stressing when we didn't think it would go through. Never in a rush to get away, answered all our questions. Thank you!...
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Comment on agent fees
Not over expensive.
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“Highly recommended...”

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Apr 27,2018
Minithumbup
James
Lee
By: 'Kt'
Apr 27,2018
0 people found
this helpful
I have used a few different estate agents in the past and PMS have been the best by far. Excellent service and any queries were responded to extremely promptly. I only had one issue with the property during my tenancy and this was fixed quickly ...
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Comment on agent fees
Reasonable fees
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“Helpful, Friendly, Professional...”

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Apr 10,2018
Minithumbup
James
Lee
By: 'Simon'
Apr 10,2018
0 people found
this helpful
I used PMS to rent a furnished apartment in Chichester. Both James and Lee were very helpful when I first contacted them and found me a property with which I was very happy. I found them both helpful, friendly and professional and I would certainly ...
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Comment on agent fees
Fees were about the same as any other agent in the area and they were up front about what they were and what they were for.
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“Extremely helpful and very punctual with all tenancy needs....”

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Apr 08,2018
Minithumbup
James
Lee
By: 'Debbie'
Apr 08,2018
0 people found
this helpful
My time with PMS has been good nothing was to much trouble for them. The staff were very helpful and my landlord was very prompt with any problems. I would recommend them to anyone. Thank you for all your help....
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Comment on agent fees
I found the fees good.
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“Helpful, prompt and considerate...”

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Apr 06,2018
Minithumbup
James
Lee
By: 'Katie'
Apr 06,2018
0 people found
this helpful
We have been renting with PMS for 6 years now. Throughout our tenancy, they have been prompt in answering queries and have been supportive in arranging any maintenance requests (as they have arisen). James and Lee are two of the most kind-hearted people and we could ...
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Comment on agent fees
Appropriate for the service provided.
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“We needed to rent a property between selling our home ......”

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Dec 13,2017
Minithumbup
James
By: 'Keith'
Dec 13,2017
0 people found
this helpful
We needed to rent a property between selling our home and awaiting the completion of a new build property. We reviewed several properties with other agents, some in pretty shoddy condition, which the agents deemed to be acceptable. The property we found through PMS met ...
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Comment on agent fees
PMS fees seem largely to be in line with letting market. At the outset the fees were made clear so there have been no surprises.
Was this helpful? Yes

“Changed to PMS lettings as I was not happy the ......”

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Nov 18,2017
Minithumbup
James
Lee
By: 'DebbieM'
Nov 18,2017
0 people found
this helpful
Changed to PMS lettings as I was not happy the service provided by my previous letting agent. So far the service provided by PMS has been excellent. Really helpful and friendly they found a tenant for us even before the property had been marketing....
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Comment on agent fees
Good
Was this helpful? Yes

“Getting the property Let has been arranged promptly, efficiently, and ......”

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Jul 03,2017
Minithumbup
James
Lee
By: 'Ian'
Jul 03,2017
0 people found
this helpful
Getting the property Let has been arranged promptly, efficiently, and in a friendly, helpful, and professional manner with minimum fuss. Very pleased....
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Comment on agent fees
good
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“PMS have provided me with a marketing service for my ......”

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Oct 12,2016
Minithumbup
By: 'Professional'
Oct 12,2016
0 people found
this helpful
PMS have provided me with a marketing service for my property portfolio. I have always found them to be very professional and they provide me with a stream of qualified leads that I need to maintain high levels of occupancy. Further they allow me to ...
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Comment on agent fees
Competitive rates for the marketing service provided.
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“I have been renting from PMS for many years now ......”

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Sep 04,2016
Minithumbup
James
Lee
By: 'John'
Sep 04,2016
0 people found
this helpful
I have been renting from PMS for many years now and have always been happy with the service. The staff are friendly and always deal with any problems that crop up....
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“I've dipped my toe in being a landlord and renting ......”

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Sep 02,2016
Minithumbup
By: 'Newbie'
Sep 02,2016
0 people found
this helpful
I've dipped my toe in being a landlord and renting out my first property. I found there were a few management agents that just treated you as another number on their books. But Martin took me under his wing as it was my first property. ...
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Comment on agent fees
Good
Was this helpful? Yes

“I have been using PMS for some years now and ......”

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Aug 23,2016
Minithumbup
Lee
By: 'PurdyPal'
Aug 23,2016
0 people found
this helpful
I have been using PMS for some years now and all of the staff are always very helpful and approachable. I have had a lot of input from Lee in particular whom I have always found to be very friendly and extremely knowledgeable regarding all ...
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Comment on agent fees
I'm not sure of other agents charges but assume that PMS are charging a fair fee.
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“I have recently used PMS to let my property in ......”

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Apr 28,2016
Minithumbup
James
Lee
By: 'Matthew'
Apr 28,2016
0 people found
this helpful
I have recently used PMS to let my property in Southbourne. They were highly recommended to me by a friend and they did not disappoint. The property was in need of renovation before it could be let and not only did they consult with me ...
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Comment on agent fees
Good
Was this helpful? Yes

“PMS were, and are, an extremely professional lettings agency who ......”

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Nov 19,2015
Minithumbup
James
Lee
By: 'Damian'
Nov 19,2015
0 people found
this helpful
PMS were, and are, an extremely professional lettings agency who were an absolute pleasure to deal with. From very first contact, their knowledgable, professional yet friendly staff guided me through the entire process and were more than flexible with regards to helping me. They allowed ...
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Comment on agent fees
More than competitive, fair and the best around.
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“I have used PMS for a number of years to ......”

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Nov 19,2015
Minithumbup
Lee
By: 'Clive'
Nov 19,2015
0 people found
this helpful
I have used PMS for a number of years to find Tenants for my properties. They have consistently introduced excellent tenants very quickly, with no fuss and at a very reasonable rate. Highly recommended....
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Comment on agent fees
Very reasonable.
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“Initially James Banks come to visit and review the property. ......”

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Oct 21,2015
Minithumbup
James
Lee
By: 'Mark'
Oct 21,2015
0 people found
this helpful
Initially James Banks come to visit and review the property. From the start we found PMS to be open, honest and what I really appreciated was their practical advise. I went for a fully managed service and that is exactly what I got, a hassle ...
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“I rented a flat via PMS for a number of ......”

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Aug 23,2015
Minithumbup
James
By: 'James'
Aug 23,2015
0 people found
this helpful
I rented a flat via PMS for a number of years. All members of staff were always friendly and very helpful, from the initial viewing, contracts etc. to general queries/problems encountered during the tenancy, for example when there was a problem with the hot ...
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“PMS Lettings support me with everything I need re the ......”

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Aug 23,2015
Minithumbup
James
By: 'Theresa'
Aug 23,2015
0 people found
this helpful
PMS Lettings support me with everything I need re the house - they make life alot easier. Very reliable staff also. A good choice of agency, Theresa Woodland...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:40 AM 11/08/2016 by James Banks

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