• Clive Shawcross
    Clive Shawcross
  • Rob Clarke
    Rob Clarke
  • Ian Mitchell
    Ian Mitchell
  • Paula Sutton
    Paula Sutton
  • Louise Morrell
    Louise Morrell
  • Stuart Huyton
    Stuart Huyton
  • Laura Dixon
    Laura Dixon
  • Emma Roberts
    Emma Roberts
  • Liz Viant
    Liz Viant
Plymouth Homes is a local independent company that was formed in September 1999. As Independent Estate and Letting Agents they have built a sound reputation based upon customer care and good business practice. They treat each customer as if they are their only customer and pride themselves on a level of service that other companies cannot match. This approach has proved successful and enabled them to open a second office in the busy shopping district of Crownhill. Plymouth Homes strength lies Read full description...in the personal and professional service that Ian and his team offer.
Plymouth Homes Estate Agents

22 Mannamead Road Mutley Plain, Plymouth
Devon
PL4 7AA

01752 514500

Nov 09,2016
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Nov 09,2016
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Just sold my house Plymouth homes was amazing went through step by step so helpful and friendly couldn't fault them in any way I would recommend Plymouth home to anybody who's selling there home And in budget too well done Clive and everyone concerned in selling my home...
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Fantastic company
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By: Ian Mitchell
Nov 15, 2016
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Many thanks for your review, Ian....
Nov 09,2016
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Nov 09,2016
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Professional, polite and friendly. Staff at Plymouth Homes were more than happy to help and were quick to respond to my queries. Compared to previous Estate Agents I have used, I felt a more personal and professional service with Plymouth Homes....
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By: Ian Mitchell
Nov 15, 2016
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Many thanks for your review and best wishes for your new home, Ian....
Oct 06,2016
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Oct 06,2016
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Plymouth Home Estate Agents were very helpful, friendly, thorough and professional in helping me find an appropriate property and during completing purchase of the property. They kept me up to date with any development during this time....
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Good
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By: Ian Mitchell
Oct 07, 2016
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Thank you for your feedback, it's really appreciated! With best wishes, Ian....
Sep 30,2016
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Sep 30,2016
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The main staff that we dealt with was Paula, Rob and Steve, they were extremely helpful, very polite and nothing was ever too much trouble for them....
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Comment on agent fees
We had a fixed priced fee so we knew exactly how much the fee was going to be from the very beginning.
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By: Ian Mitchell
Sep 30, 2016
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Thank you for such a lovely review, we are so pleased everything went through for you! With best wishes, Ian....
Sep 29,2016
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Sep 29,2016
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Very knowledgeable, experienced staff who worked hard to sell my property for a good price, I would recommend to anyone looking to sell or buy...
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Comment on agent fees
Very reasonable
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By: Ian Mitchell
Sep 30, 2016
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Thank you for taking the time to post a review - I'm delighted that you are pleased with our service. Kind regards, Ian....
Sep 29,2016
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Sep 29,2016
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Our property was sold recently through Plymouth Homes who were excellent with selling skills,communication and correspondence. The staff worked very hard to market our property and successfully selling our property. Would definitely recommend this agent to others . Thank you to all involved with our property. Mel and Louisa Sykes...
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By: Ian Mitchell
Sep 30, 2016
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Thank you for your feedback, it's really appreciated!. With best wishes, Ian....
Jul 22,2016
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Jul 22,2016
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I cannot praise Plymouth Homes enough. What should have been an easy sale was much harder than anticipated and the staff stopped at nothing to reassure me every step of the way. Steven was absolutely fantastic in negotiating the process; Clive put my mind at rest when valuing the property and getting it to market, Paula was an absolute pleasure to chat to, and Rob was always a friendly face. Will not hesitate to use in the future!...
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Comment on agent fees
Very reasonable for the hard work they put in
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Jul 21,2016
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Jul 21,2016
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The whole team at Plymouth Homes were helpful, attentive and supportive as we both went through the "First Time Buyer" journey....
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Jul 21,2016
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Jul 21,2016
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The whole team at Plymouth Homes were helpful, attentive and supportive as we both went through the "First Time Buyer" journey....
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Jun 09,2016
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Jun 09,2016
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Very stressful sale handled reasonably well by the team. Fair valuation given on our property and several viewings booked within the 1st few days on the market. Used them to sell our house as we had purchased it originally through them and we were impressed with the level of service back in 2009...
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Comment on agent fees
Fees were very competitive and they price matched a local competitor
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May 20,2016
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May 20,2016
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Amazing service from Plymouth homes despite a difficult situation with other sellers. Always kept informed. Cannot fault Stephen in his service....
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May 20,2016
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May 20,2016
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Overall the Plymouth Homes team at Mannamead Rd. were very diligent , helpful & friendly during the sale of our property which took a little over 1 year to sell due to the style of the house ! We were kept up to date on a regular basis and every-one involved was very helpful .’˜º...
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Comment on agent fees
The fees were very good as they matched the cheapest alternative quotes !
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May 19,2016
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May 19,2016
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Made it easy and kept me well informed. Seemed to always be on top of both buyer and seller solicitors....
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Comment on agent fees
Good, fair.
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May 16,2016
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May 16,2016
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Brilliant service from Plymouth homes, no issues what so ever, very helpful and informative. Had to do hardly any chasing as Steven was always updating me! Couldn't of asked for a smoother better buy, would 100% recommend Plymouth Homes and definitely look to buy through them again....
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Comment on agent fees
Brilliant pricing
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May 09,2016
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May 09,2016
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I can honestly say that dealing with Plymouth Homes has been a real pleasure. At every step of the way, we have been treated with the highest level of customer service, we have felt valued and have been reassured by their professionalism and knowledge. Both Ian and Steven were always on hand to offer advice when we needed it and help us in any way they could. The process of selling our house would have, without doubt, taken a lot longer than it has and would have been a lot more stressful than...
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Comment on agent fees
Reasonable and competitive.
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By: Ian Mitchell
May 10, 2016
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Thank you for such a great review, we're really pleased that you are pleased with our service, we appreciate your support.....
Feb 29,2016
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Feb 29,2016
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Rob is a very helpful (and patient) representative of Plymouth Homes and nothing was too much trouble. Whenever he was unavailable he always returned calls promptly and provided excellent service....
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Comment on agent fees
Buyer so not known.
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By: Ian Mitchell
Mar 02, 2016
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I'm really pleased you were impressed with our service, thank you for taking the time to write a review. I hope you enjoy your new home! With best wishes, Ian....
Feb 29,2016
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Feb 29,2016
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We've dealt with Plymouth Homes twice and found them very helpful - always acting quickly and replying promptly, and working for both clients well....
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By: Ian Mitchell
Mar 02, 2016
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Thank you for a positive review, I'm pleased that all went well for you. With best wishes, Ian....
Feb 13,2016
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Feb 13,2016
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Very professional all round service, Was kept informed of all developments at all times. The whole team new what they were talking about. ten out of ten!...
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Comment on agent fees
very fair. top service.
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By: Ian Mitchell
Mar 02, 2016
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We can't ask for more than 10 out of 10! Thank you for taking the time to post a review, with best wishes, Ian....
Feb 12,2016
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Feb 12,2016
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I can not find any fault in how the estate agency has dealt with me. Totally professionally - reliable and timely responses Alongside my solicitor that has been fantastic (recommended by Plymouth Homes) has made it all run smoothly I appreciated the early delivery of a welcome card in my home ( a small gesture tha shows care) always very helpful estate agents...
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By: Clive Shawcross
Feb 12, 2016
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Thank you for your lovely review Elena, we really appreciate your positive feedback and hope you will be happy in your new home.....
Feb 11,2016
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Feb 11,2016
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I engaged Plymouth Homes after some poor experiences with the larger Plymouths firms. They are a smaller firm but you get a much more personal service, from properly qualified and experienced agents. They provided an accurate and realistic valuation, listened to my requirements, and made every effort to update me at each stage of the sale process. I would recommend them to anybody....
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Comment on agent fees
β€š£2000+VAT. Not cheap but reflective of the service and quality offered in relation to the larger agencies.
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By: Clive Shawcross
Feb 11, 2016
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Thank you for taking the time to write us such a great review. We're really pleased you were happy with our service compared to your previous experiences with other larger agents. It certainly shows biggest isn't always best. :)....
Jan 22,2016
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Jan 22,2016
1 people found
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As a buyer I found this agent very good. They didn't try to force or trick me into using their own mortgage broker, which I find many of the national chains do. When I contacted them they were always helpful. Transaction went smoothly....
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Comment on agent fees
N/A
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By: Clive Shawcross
Feb 11, 2016
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Thanks for your kind review Tim, we're really pleased your experience of buying through Plymouth Homes was a positive one. We hope you will be happy in your new home and if you ever need any help selling in the future please feel free to give us a call.....
Jan 24,2015
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Jan 24,2015
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Kept us informed of the process and took time to chase up sellers and our solicitors when things seemed to be going a bit slower than anticipated. Explanation of the process reassuring overall all staff were approachable and professional throughout period of time we were customers. Would certainly feel confident selling with them from the experiece we have had buying from them....
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Comment on agent fees
No fees as brought house through the agency.
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Jan 16,2015
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Jan 16,2015
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Its a big decision - who should you sell your lovely home through? From the minute Ian Mitchell stepped through the door I trusted him. I liked the sound of how Plymouth Homes operate - silly things like coming home to find a feedback viewing card has been left for you. They made everything really easy and never laughed at some of my stupid questions :-) I was informed every step of the way. I would certainly use them again....
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By: Ian Mitchell
Jan 16, 2015
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Thank you Jacqi, I enjoyed selling the property for you and was delighted that everything went through smoothly! With best wishes, Ian....
Dec 01,2014
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Dec 01,2014
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Clive Shawcross originally carried out a probate valuation and to say he was the most open and honest with his valuation would be an understatement, so thank you. We then marketed the property with Plymouth Homes and they also carried out the EPC for us. Everything was done is an extremely swift and professional manner. Plymouth Homes were able to secure a buyer for the property within a few weeks and we were delighted. This website only allows you to select two staff members who were helpfu...
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By: Ian Mitchell
Dec 05, 2014
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Thank you for such a positive review, I am really pleased that everything went well for you.....
Nov 11,2014
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Nov 11,2014
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Excellent customer service. Good fees. Friendly and approachable staff.Thank you I would recommend you in the future to friends and family....
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By: Clive Shawcross
Nov 19, 2014
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Thank you for taking the time to review Plymouth Homes, we really appreciate the positive feedback for all our hard work and efforts dealing with the sale of your home. Regards Clive....
Oct 14,2014
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Oct 14,2014
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I sold my first house through Plymouth Homes in 2009 and haven't looked back since. Three moves later and I've not even considered using anyone else. Always friendly, enthusiastic and helpful, every member of staff I've dealt with has had the same personable attitude. I've always found local businesses offer a much higher quality service than national chains and Plymouth Homes is a prime example of this. Very highly recommended!...
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Comment on agent fees
Very competitive prices.
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By: Clive Shawcross
Oct 15, 2014
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Adam thank you for taking the time to give us your great review. We always strive to work hard for our customers and a true sign is when they keep coming back for our help time and time again. Regards Clive....
Oct 09,2014
Minithumbup
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Oct 09,2014
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The agents took over from 3 months with mansbridge Balment. Straight away there were more viewings and when I had an offer the whole process was handled quickly and very efficiently. Highly Recommend them...
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By: Clive Shawcross
Oct 16, 2014
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Thank you for your kind review. We were really glad things worked out for you in the end compared to your previous experience with another estate agent. It was a pleasure to have been of help. Regards Clive....
Oct 01,2014
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Oct 01,2014
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I would highly recommend using Plymouth Homes to anyone thinking of selling their property. I bought a home from Plymouth Homes several years ago and was impressed by their professional and personable manner. Based on this experience alone, I decided to sell my home with them. Ian Mitchell is a no-nonsense, clear talking and hugely knowledgeable agent and was able to market my house very rapidly. I have been also been very impressed with Rob Clarke, who was very patient with me as I looked f...
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By: Ian Mitchell
Oct 03, 2014
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Dear Miss Pritchard, Thank you for such a positive review, it was a pleasure to be able to help you with your move. Congratulations on securing your new home, it looks like a great house and we hope you'll be very happy there, With best Wishes, Ian....
Sep 29,2014
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Sep 29,2014
0 people found
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We were so pleased with the service provided by Plymouth Homes. We had quotes from several companies and choosing Plymouth Homes because they seemed to have thought of everything. Ian clearly displayed his knowledge of the local area & years' of experience and Ian had already researched the prices of other properties in the area (something that the other agents hadn't done). It was difficult to price our property as there hadn't been a similar one in the area on the market previously so the ...
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By: Clive Shawcross
Oct 01, 2014
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Dear Mr & Mrs Smith, Thank you so much for your kind review of Plymouth Homes. We really appreciate your positive feedback regarding your recent sale with ourselves and are very happy to hear you and your family are settled in your new home. Kind regards Clive Shawcross....
Sep 26,2014
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Sep 26,2014
0 people found
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Plymouth homes and all their staff were extremely professional, friendly and and helpful throughout my experience. I was put at ease and reassured that all staff were doing there utmost to sell my property for the best price as quickly as possible.plymouth home should be please with the high standard of service they offer....
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By: Clive Shawcross
Sep 26, 2014
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Thank you for your lovely review Kelly. We are really happy you were pleased with the service you received from all the staff at Plymouth Homes and especially glad you are happily settled in your new home. Many thanks from all the staff.....
Areas covered
  • Plymouth
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£109,000
  • Max: Β£390,000

Letting No data

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 20 0 13 0 0 0
Clive Shawcross Clive Shawcross
Branch Manager
9 reviews

About Clive No description set View full profile
Rob Clarke Rob Clarke
Property Consultant
10 reviews

About Rob No description set View full profile
Ian Mitchell Ian Mitchell
Director
2 reviews

About Ian No description set View full profile
Paula Sutton Paula Sutton
Property Consultant
1 reviews

About Paula No description set View full profile
Louise Morrell Louise Morrell
0 reviews

About Louise No description set View full profile
Stuart Huyton Stuart Huyton
0 reviews

About Stuart No description set View full profile
Laura Dixon Laura Dixon
0 reviews

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Emma Roberts Emma Roberts
0 reviews

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Liz Viant Liz Viant
0 reviews

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Job vacancies

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Fees

We strongly believe in being open and transparent with our clients. Our Estate Agency fees are based on a no sale - no fee basis and unlike many other estate agents we do not charge an administration or withdrawal fee to market your property. Our fee structure for selling depends on the overall value of your home, therefore to enable us to offer you the most competitive rates possible our valuers will be happy to discuss this in more detail when we come to visit your home. We will not tie you into a lengthy Agency Agreement; our agreements can be terminated at anytime with just fourteen days notice. Our Energy Performance Certificates (EPCs) are competitively priced at only Β£50 plus VAT whereas some other Companies are currently charging circa Β£150. Our fees for our letting agency again also vary depending on the level of bespoke service you require and our agents will be more than happy to discuss this in more detail with you depending on your level of service required. Landlords can also enjoy the fact that rent is paid on time, every time via our "rent paid...guaranteed" scheme and our overall aim is for happy landlords and happy tenants.
Last updated at 11:30 AM 23/12/2014 by Clive Shawcross

Complaints Procedure

We are members of the National Association of Estate Agents and the Property Ombudsman, demonstrating our commitment to the highest possible levels of professionalism, ethics and customer care. When you instruct Plymouth Homes to sell your property youҀ™re trusting a competent team of professionals determined to make your move a positive experience. Should there be anything you wish to discuss in more detail please do not hesitate to contact Mr Ian Mitchell, Director at Plymouth Homes Estate Agents on the contact details above.
Last updated at 11:30 AM 23/12/2014 by Clive Shawcross

Awards won by Plymouth Homes Estate Agents, Plymouth PL4 7AA

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