• Staff picture
    Rebecca
  • Staff picture
    Julie
  • Staff picture
    Shane
  • Staff picture
    Sherrell
  • Staff picture
    Stacey
  • Staff picture
    Kay
  • Staff picture
    Hayley
  • Staff picture
    Scott
  • Staff picture
    Thomas
  • Staff picture
    Kate
  • Staff picture
    Laura
  • Staff picture
    Tom
  • picture is hidden
    Joanne
A truly independent local letting agents and property management company From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement. Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffiel Read full description...d, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents. So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Pinewood Properties

33 Holywell Street Chesterfield
Derbyshire
S41 7SA

01246 224286
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Properties for Sale
Properties to Rent

“Estas...”

Jun 29,2018
Minithumbup
Shane
Kay
By: 'Alias'
Jun 29,2018
0 people found
this helpful
My dealings with Pinewoods in Chesterfield have been goo. A slightly rocky start has smoothed considerably, and I find agents are courteous and responsive. Messages are picked up and dealt with promptly; appointments can be re-arranged, and I have experienced good levels of professionalism....
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Comment on agent fees
Difficult to say: I have only dealth with this agent, but I am under the impression their fees are representative of the profession.
Was this helpful? Yes

“Website help...”

Jun 27,2018
Minithumbup
Thomas
By: 'John Pilkington'
Jun 27,2018
0 people found
this helpful
I'm one of Pinewood's landlords, and was having trouble logging in to see the monthly statements. Turned out I was trying to use the wrong website! Thomas realised straight away what the problem was, and solved it within a couple of minutes. Brilliant service. Thank ...
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Was this helpful? Yes

“Good choice of agent...”

Jun 26,2018
Minithumbup
Rebecca
By: 'Mei'
Jun 26,2018
0 people found
this helpful
I am very happy so far with the service. It was very good and clear communication, very well organised. I would highly recommended....
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“Excellent Service From Rebecca Cooper...”

Jun 22,2018
Minithumbup
Rebecca
By: 'Kirsty Gold'
Jun 22,2018
0 people found
this helpful
Rebecca emailed this morning to keep me up to date with a request I had made against my property. Within an hour of me posing said question to Rebecca I had got a detailed answer and my request all actioned. This is not the first ...
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Comment on agent fees
N/A in this case.
Was this helpful? Yes

“Fab team...”

Jun 15,2018
Minithumbup
Rebecca
By: 'Em'
Jun 15,2018
0 people found
this helpful
Always friendly and welcoming. Repairs are responded to appropriately and in a timely fashion. Overall a good letting agency that protect both tenants and landlords best interests....
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Was this helpful? Yes

“Review...”

Jun 12,2018
Minithumbup
Julie
By: 'R Somerset'
Jun 12,2018
0 people found
this helpful
Good experience so far and Julie has been helpful, prompt in going out to the property and taking photos ready for the market...
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Comment on agent fees
competitive
Was this helpful? Yes

“Section 21...”

Jun 12,2018
Minithumbup
Sherrell
By: 'Section 21'
Jun 12,2018
1 people found
this helpful
Sherrell called me to discuss my options regarding my landlords decision to sell his property. She was very,very helpful and very forthright in a professional manner....
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“Excellent Service...”

Jun 04,2018
Minithumbup
Kate
By: 'Jennie'
Jun 04,2018
1 people found
this helpful
From start to finish, the service and communication received from Pinewood properties has been great. The members of staff i have met with have been friendly and helpful, and really very knowledgeable on both the area and properties on offer. Once I had found the ...
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Comment on agent fees
No agents fees are good but Pinewoods are reasonable!
Was this helpful? Yes

“Friendly and efficient staff...”

Jun 01,2018
Minithumbup
Kate
By: 'Micheledh'
Jun 01,2018
0 people found
this helpful
Thanks to the efficient staff, our move in was really smooth and quick. All was well explained, and anyway, they are always here if we have a question....
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Was this helpful? Yes

“Excellent...”

May 24,2018
Minithumbup
Sherrell
By: 'kayleigh tuplin'
May 24,2018
0 people found
this helpful
i believe that Sherrell did everything she could to help me at Pinewood, her customer service is spot on and she is someone who you can speak to with any concerns and she really listens. very very helpful....
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Comment on agent fees
good
Was this helpful? Yes

“Superb Service...”

May 24,2018
Minithumbup
Kay
By: 'Pat'
May 24,2018
0 people found
this helpful
I have dealt with Kay several times and I am always impressed with the level of service I receive, and Pinewood in general....
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Comment on agent fees
Fair
Was this helpful? Yes

“Telephone conversation...”

May 18,2018
Minithumbup
Sherrell
By: 'Annie'
May 18,2018
0 people found
this helpful
Very helpful, when Sherrell called me last week. She was polite and courteous and a real pleasure to deal with, being both helpful and supportive in equal measures. Thanks Sherrell!...
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“Superb customer care...”

May 17,2018
Minithumbup
By: 'Tinx1'
May 17,2018
1 people found
this helpful
From the first phone call Iv been treated with absolute care and respect. Iv had a total honesty approach and felt my application has been dealt with professionalism and care. Highly recommend as you treated as a individual not a number ....
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Comment on agent fees
The fees are a lot and there are a lot of different fees which is a little off putting. It costs just as much in fees as the first month rent.
Was this helpful? Yes

“Rental Management...”

May 16,2018
Minithumbup
Kay
Julie
By: 'Property Landlord'
May 16,2018
0 people found
this helpful
Pinewood and in particular the staff I have regular dealings with, I have found to be very professional and efficient. The staff work hard to resolve any issues that may arise and always provide feedback....
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Comment on agent fees
I have found the fee's to be satisfactory and reflect good value for the service provided.
Was this helpful? Yes

“Top class...”

May 15,2018
Minithumbup
Julie
By: 'Barry Bend'
May 15,2018
1 people found
this helpful
Polite, friendly, professional,efficient and effective. I was letting a property and within 4.5 days of the property going live on the internet, it was let at the full asking price....
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“Highly professional...”

May 14,2018
Minithumbup
Julie
By: 'Mr & Mrs Scattergood'
May 14,2018
0 people found
this helpful
We are extremely impressed with the high level of professionalism and attention to detail. We are made to feel at ease with the whole process and are kept well informed. All the team are very friendly and helpful....
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Comment on agent fees
Very good
Was this helpful? Yes

“Outstanding help from Sherell at pinewood properties...”

May 14,2018
Minithumbup
Sherrell
By: 'Emma McGinley'
May 14,2018
0 people found
this helpful
I could not thank Sherell enough for her help in a very complex and distressing matter regarding my tenancy at pinewood properties ....
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Comment on agent fees
N/a
Was this helpful? Yes

“Caring...”

May 10,2018
Minithumbup
Sherrell
By: 'Michaela Danaci'
May 10,2018
0 people found
this helpful
Always kept me updated on all issues regarding my property. Always put my mind at rest even when it seemed neverending!...
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Comment on agent fees
Good
Was this helpful? Yes

“Best Letting Agents...”

May 08,2018
Minithumbup
Sherrell
Shane
By: 'Carole Aldread'
May 08,2018
0 people found
this helpful
Always great service from all the staff at Pinewood pleasure to deal with them Sherrell, Shane and Scott always there to help...
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Comment on agent fees
Very competitive fees
Was this helpful? Yes

“Excellent service...”

May 08,2018
Minithumbup
Julie
By: 'William Breckell'
May 08,2018
2 people found
this helpful
I contacted Pinewood with 3 queries and within 2/3 days I was given a call which answered all my questions.They explained each aspect clearly. - very impressed...
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Comment on agent fees
I have been a client for over 10 years and I am very happy with the service and fee levels.
Was this helpful? Yes

“Very efficient...”

May 02,2018
Minithumbup
Thomas
By: 'Jo'
May 02,2018
1 people found
this helpful
Thomas in accounts dealt with my problem and also sorted it out very efficiently and politely. I am very impressed....
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“EXCELLENT!!!!!!...”

Apr 30,2018
Minithumbup
Sherrell
By: 'Mick'
Apr 30,2018
1 people found
this helpful
Pinewood excel at absolutely everything they offer. The team all have the same enthusiasm, concern and professionalism I need. Having dealt considerably with Sherrell personally, I can't recommend her and the company enough, she goes beyond the line of duty to help and rectify any ...
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Comment on agent fees
Good
Was this helpful? Yes

“Helpful Members Of Staff...”

Apr 27,2018
Minithumbup
Stacey
By: 'Lucas'
Apr 27,2018
0 people found
this helpful
Polite and Professional service, members of staff are helpful. Very Punctual, came back to me quickly and answered my questions, Would recommend....
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Was this helpful? Yes

“Excellent Service....”

Apr 20,2018
Minithumbup
Rebecca
By: 'Mina'
Apr 20,2018
0 people found
this helpful
Rebecca is very polite and resolved my issue promptly with excellent communication. Thank you!...
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Was this helpful? Yes

“Rent Review...”

Apr 16,2018
Minithumbup
Rebecca
By: 'Neil from Chesterfield'
Apr 16,2018
0 people found
this helpful
Rebecca Cooper has been highly efficient in recommending a rent review for our rented out property, and completing all the required forms plus liaising with the tenants. We are very satisfied with the service we have received and would always recommend Pinewood Lettings. A very ...
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Comment on agent fees
Happy with the fees we pay.
Was this helpful? Yes

“Excellent service provided by Rebecca Cooper at Pinewood Lettings...”

Apr 16,2018
Minithumbup
Rebecca
By: 'MBC'
Apr 16,2018
0 people found
this helpful
Since I first started letting my property through Pinewood Lettings (Chesterfield branch) in 2012, I have always enjoyed excellent hassle-free service from all staff members and Rebecca Cooper in particular. In my 6 years of experience with them, their service has been faultless and they conduct regular ...
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Was this helpful? Yes

“Professional prompt service...”

Apr 16,2018
Minithumbup
Rebecca
By: 'Phoebesmum'
Apr 16,2018
0 people found
this helpful
Professional prompt and thorough service always given by Rebecca. Thankyou pinewood for being great agents. Happy with the service we have received...
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Was this helpful? Yes

“Wonderful...”

Apr 11,2018
Minithumbup
Julie
By: 'Jany Beck'
Apr 11,2018
0 people found
this helpful
A Fantastic Company, extremely professional and efficient. I found Julie Davies Bowler to be extremely helpful and polite. Very happy and would definitely deal with them again and recommend to others....
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Was this helpful? Yes

“Excellent service...”

Apr 10,2018
Minithumbup
By: 'Great service - thank you!'
Apr 10,2018
1 people found
this helpful
We approached Pinewood to help us find our new home in Chesterfield and Rachel was very accommodating. We viewed a couple of houses that weren't quite right for us and then Rachel suggested one that sounded perfect. She really understood our needs (and the landlords) ...
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Comment on agent fees
I was a little surprised to learnt that we would be charged for a "check in" service and most estate agents we've dealt with before do not charge this. However - you do feel reassured when going through the inventory with the agent (in person). All other fees are reasonable and in line with other agents.
Was this helpful? Yes

“Excellent service...”

Apr 10,2018
Minithumbup
Rebecca
By: 'Becki Hawksworth'
Apr 10,2018
0 people found
this helpful
Excellent service all round from Pinewood. Rebecca is wonderful explains all pros and cons to you and nothing is too much trouble. Happy to keep renting with pinewood...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • S40
  • S41
  • S42
  • S43
  • S44
  • S45
  • S18
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 100% 100%
Price range of properties reviewed
Sales
  • Min: £70,000
  • Max: £450,000

Letting
  • Min: £0
  • Max: £120,000

NAEA ARLA TPOS Lettings TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
292 1 268 8 44 0 11 0 41 0
Staff picture Rebecca
(187)

Staff picture Julie
(33)

Staff picture Shane
(29)

Staff picture Sherrell
(112)

Staff picture Stacey
(30)

Staff picture Kay
(66)

Staff picture Hayley
(31)

Staff picture Scott
(27)

Staff picture Thomas
(10)

Staff picture Kate
(18)

Staff picture Laura
(6)

Staff picture Tom
(7)

picture is hidden Joanne

No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

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