I have been renting through Phillips Estates for over 7 years, and I have found Ian and his team by far the kindest, most helpful and proactive estate agents I have encountered in my many years of renting. Ian has gone out of his way to look after myself and the other tenants and to support us,... Read Full Review

We are currently under Ian and the customer service we receive is quite frankly appalling. Getting hold of him with any issues we have is near on impossible. Response time is ridiculous and in the process, his team will very rudely dismiss you and be just as... Read Full Review

i have to say Phillips estates allow their handymen to walk around with a set of keys to your home and access without notification. granted i emailed with repair issues but the documents i found online and the advice given to me today is that tenants should get 24hours notice of any access to their ... Read Full Review

I was a tenant with Phillips for just over a year. During that time I couldn't fault them. The move in process was smooth and fees transparent. Over the course of the year we had one or two issues with washing machine and boiler, all of which were dealt with promptly and politely. I have dealt... Read Full Review

Phillips were not only unhelpful and unpleasant to deal with, but routinely flouted the law. Out of three winters living in this property, the boiler system failed during all of them leaving the entire building without hot water for days at a time at the coldest part of the year. There was a total... Read Full Review

AVOID AT ALL COSTS!!!!!! All sweetness and smiles when you move in, but as soon as any problem arises you are talked to like a child and made to feel stupid for calling. These people are rude, unprofessional and are only interested in their bank balance. I can only assume that the other review was ... Read Full Review