Property Management, Manchester, M20
3.9/5, 70 reviews
73% recommended
94% lettings valuation accuracy
79% lettings fee satisfaction



Property Features

No description for branch.
Estate Agents & Property Management in Manchester | philipjames.co.uk

Opening Hours
Address

Philip James Partnership
147 - 151 Burton Road
Manchester
Greater Manchester
M20 1LD
01614481111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 94% 79% £272 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 2 29 16 2 0 1 0 6 1
Areas covered
  • m20
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

No Properties

“Very professional and friendly and made sure ......”

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Mar 15,2024
Minithumbdown
Louis
By: 'Megan'
Mar 15,2024
0 people found
this helpful
Very professional and friendly and made sure to ask tenants if they had any concerns about the property....
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By: Philip James
Mar 22, 2024
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Dear Megan Thank you for taking the time to share your experience with us. We truly appreciate your 5-star rating and positive review. Regards, The Philip James Team ...

“Apartment Inspection...”

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Mar 14,2024
Minithumbup
Louis
By: 'Christopher Atkinson'
Mar 14,2024
0 people found
this helpful
Quick and diligent, listened, reviewed and noted down any maintenence issues we have with the apartment....
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By: Philip James
Mar 22, 2024
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Dear Christopher Thank you for taking the time to share your experience with us. We truly appreciate your 5-star rating and positive review. Regards, The Philip James Team ...

“Great service and great people. Thank you for......”

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Aug 27,2023
Minithumbup
By: 'Barry'
Aug 27,2023
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this helpful
Great service and great people. Thank you for all your hard work helping us get our dream home....
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By: Philip James
Aug 30, 2023
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Dear Barry Thank you for taking the time to rate and review our service. We hope to do business with you again in the near future. Regards, ...

“Very poor communication and timescales but ot......”

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Aug 14,2023
Minithumbdown
By: 'Anonymous'
Aug 14,2023
0 people found
this helpful
Very poor communication and timescales but otherwise fine. Two months before our contract was up, someone from Philip James phoned me to discuss a rent increase. I asked for it in writing and didn't receive a response after multiple follow ups. The person who was ...
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By: Philip James
Aug 17, 2023
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Dear K Nathan We are truly sorry for your experience. Can we please request that you send more detail to [email protected] so that we can investigate this matter as we would like to know why/what happened in this particular instance. Regards, ...

“Thanks for your efforts to manage my property......”

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Jul 03,2023
Minithumbup
By: 'Edisa'
Jul 03,2023
0 people found
this helpful
Thanks for your efforts to manage my property so far. Good agent....
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By: Philip James
Jul 06, 2023
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Dear Edisa Thank you for your 4 star rating and taking the time to rate our service. We are looking forward being of assistance to you again in the near future. ...

“Fast efficient service. Highly recommended.......”

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May 24,2023
Minithumbup
By: 'Anon'
May 24,2023
0 people found
this helpful
Fast efficient service. Highly recommended. kjashx hsx sklhs a;lsixc a;sljxch ;ls\jxch ;l\asjui xh\;alxch \a;luisch \;olcuish \;ksch \z;lich \;lkjsch \a;osuch ;kausch a;ous ch...
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By: Philip James
May 24, 2023
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Thank you for your positive review and we are glad that we made this a positive experience for you. ...

“My first renting experience with a different ......”

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May 04,2023
Minithumbup
Chloe
By: 'Emma Head-Rapson'
May 04,2023
0 people found
this helpful
My first renting experience with a different agency was so stressful and difficult, I could not believe how great Philip James have been. I’m very grateful for my experience with yourselves. Sophie was very helpful in renewing my tenancy agreement after a month of ...
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“Avoid Philip James and the Greenbrook Property Ltd at all cost!...”

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Apr 11,2023
Minithumbdown
Keir
By: 'Máté'
Apr 11,2023
0 people found
this helpful
Avoid Philip James and the Greenbrook Property Ltd (landlord) at all cost or you might find yourself living in a booklice infested house yourself! To begin with, Philip James handed over the property absolutely filthy and after only 2 weeks of fully moving in, I found ...
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By: Máté Gábor Nagy
Apr 17, 2023
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I had to follow up my previous review’s response from Philip James, because they resorted to blatantly LIE in order to appear more professional, so I must put it straight and yet again, urge everyone to AVOID Philp James letting agency at all cost! Philip James put in their above reply to my review, quoting directly in case they delete it: “(…) as we have explained in our response to your FORMAL COMPLAINT we do not feel that either ourselves or your former Landlord acted irresponsibly o ...

“Abysmal. Ignorant staff caused extreme distre......”

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Jan 05,2023
Minithumbdown
By: 'Kettle'
Jan 05,2023
0 people found
this helpful
Abysmal. Ignorant staff caused extreme distress & £500 build up of parking fines due to not providing me with contract....
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“The manager Lois extremely polite and helpful......”

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Dec 19,2022
Minithumbup
Lois
By: 'A'
Dec 19,2022
0 people found
this helpful
The manager Lois extremely polite and helpful always. Excellent customer service always and very professional always. Always respond to my query on time....
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“End of contract handled very well by LoisFir......”

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Jun 24,2022
Minithumbup
Lois
By: 'Mike'
Jun 24,2022
0 people found
this helpful
End of contract handled very well by Lois Firstly, done well in advance of end of contract date Review of rental value also done Great communicator when I raised emails for updates and kept informed of the status resulting in new agreement in place well ...
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By: Philip James
Jun 28, 2022
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Good morning, thank you for your review. I will ensure your comments are passed onto Lois! Many thanks ...

“I appreciate the proactiveness from the agent......”

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Apr 27,2022
Minithumbup
Lois
By: 'Wai'
Apr 27,2022
0 people found
this helpful
I appreciate the proactiveness from the agent. Their follow up is helpful, and provide great service and prompt response. Information is clear....
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By: Philip James
May 03, 2022
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Thank you for your 5 star review! Kind regards ...

“Wonderful...”

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Mar 31,2022
Minithumbup
By: 'JM'
Mar 31,2022
0 people found
this helpful
PJ Properties have been prompt to respond to queries, very professional, accessible office, good out of hours provision, good communicators...
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By: Philip James
Apr 01, 2022
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Good morning, thank you for taking the time to leave your review and thank you for your positive comments. Kind regards Philip James ...

“Received quick and attentive support for mana......”

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Mar 02,2022
Minithumbup
By: 'Michael'
Mar 02,2022
0 people found
this helpful
Received quick and attentive support for managing ease renewal from Lois; who always responds to queries very quick and has an excellent knowledge of the market. I feel very assured having Philip James manage my property....
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By: Philip James
Mar 03, 2022
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Thank you for your feedback and 5 star review! I shall ensure your comments are passed onto Lois. Many thanks ...

“I have used philip James to let and manage mt......”

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Jan 12,2022
Minithumbup
By: 'Thomas Adams'
Jan 12,2022
0 people found
this helpful
I have used Philip James to let and manage my properties for several years now, and have always found the team to be extremely helpful and professional. Wouldn't hesitate to recommend Philip James....
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By: Philip James
Jan 26, 2022
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Hi Thomas, thank you for your review! ...

“Amy, Lois and indeed all the staff at Philip ......”

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Jan 04,2022
Minithumbup
Rose
By: 'Lesley'
Jan 04,2022
0 people found
this helpful
Amy, Lois and indeed all the staff at Philip James Lettings in West Didsbury with whom we have had dealings are couteous, helpful and always professional....
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By: Phillip James
Jan 11, 2022
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Good afternoon, thank you so much for taking the time to leave a 5 star review. We will ensure your comments are passed onto Lois, Amy and the team! Kind regards ...

“Easy renewal of contract, when concerns raise......”

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Aug 16,2021
Minithumbup
By: 'Fern Lythgoe'
Aug 16,2021
0 people found
this helpful
Easy renewal of contract, when concerns raised quickly got them over to the right team so issues to be resolved....
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By: Philip James
Sep 07, 2021
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Good morning, thank you for your review! ...

“Easy renewal of contract, when concerns raise......”

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Aug 16,2021
Minithumbup
By: 'Fern Lythgoe'
Aug 16,2021
1 people found
this helpful
Easy renewal of contract, when concerns raised quickly got them over to the right team so issues to be resolved....
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By: Adam Grimshaw
Aug 16, 2021
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Hi Fern, thank you for the positive review! ...

“Philip James Partnership have always been exe......”

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Jun 29,2021
Minithumbup
Amy
By: 'Very happy landlady'
Jun 29,2021
0 people found
this helpful
Philip James Partnership have always been exemplary letting agents for me. I really appreciate their no-nonsense statements and correspondence. Amy Reeves is my main contact and I cannot fault her friendly efficiency. Any issue is dealt with immediately and easily....
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“Coming from a contrator Philip James are by f......”

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May 26,2021
Minithumbup
By: 'Wayne Decorator'
May 26,2021
0 people found
this helpful
Coming from a contrator Philip James are by far the most professional management company I have worked for. For those working in trades the most important part of business is being paid on time so we can in turn pay our staff and suppliers and ...
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“Very happy with the full management service I......”

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May 10,2021
Minithumbup
Patricia
By: 'Pearce'
May 10,2021
0 people found
this helpful
Very happy with the full management service I am getting from Philip James. Trisha Atkinson produced an end of tenancy report that was better than any other agent I deal with in my portfolio. She did not just send me the check out report but ...
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“Since Covid, as with many landlords (I'm sure......”

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Apr 19,2021
Minithumbup
Rose
By: 'Michelle'
Apr 19,2021
0 people found
this helpful
Since Covid, as with many landlords (I'm sure), I've had a few issues with the tenants paying the rent on time. Each time, Rose has contacted me to inform me of the situation before the payment is due. She has contacted the tenants a few ...
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Was this helpful? Yes
By: ali tennant
Apr 20, 2021
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Thank you for taking the time to comment, we are pleased to hear you are happy with the service and Rose in particular, best regards ...

“AWFUL SERVICE!!!...”

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Oct 27,2020
Minithumbdown
By: 'Rachel'
Oct 27,2020
0 people found
this helpful
Awful. If you want your deposit back this is not the agency for you!!! 4 months after moving out and still no sign of our deposit despite following up over 10 times....
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“Ongoing Landlord service...”

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Sep 25,2020
Minithumbdown
By: 'Estelle'
Sep 25,2020
0 people found
this helpful
I wrote a negative review last year and was asked by PJ to remove it as they were dealing with the issue. The same issue is STILL not resolved and they have had £1,000 of my money for the whole of that time. They assure me ...
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“They don’t care about tenants...”

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Mar 01,2020
Minithumbdown
By: 'Annalise'
Mar 01,2020
0 people found
this helpful
They don’t care about tenants. Didn’t prepare the flat before I moved in and ignored me when I asked to carry out some repairs. 6 months after I moved in, there are still not working things (e.g. not working lights). The same situation ...
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“Been a tenant in same property for 22 months,......”

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Nov 08,2019
Minithumbdown
By: 'Lisa'
Nov 08,2019
1 people found
this helpful
Been a tenant in same property for 22 months, rent paid on time every month. Due to problems with bank account switching service in September attempted to pay by debit card which was refused by very aggressive and rude credit controller who advised that she 'forbids' ...
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By: Former PJ renter
Nov 23, 2020
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I had a similar response from the majority of staff that work their. Rude and completely horrendous. The way they treat people is disgusting ...

“Terrible service!! THE worst service for ten......”

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Nov 02,2019
Minithumbdown
By: 'Natalie'
Nov 02,2019
0 people found
this helpful
Terrible service!! THE worst service for tenants. We had nothing but problems with the property we rented through Philip James. Filthy when we moved in, blocked drains that led to staying in a hotel for 3 weeks whilst we attempted to get Philip James to fix ...
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“I reported faulty dishwasher to Emma on Tuesd......”

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Aug 31,2019
Minithumbup
By: 'Michael'
Aug 31,2019
0 people found
this helpful
I reported faulty dishwasher to Emma on Tuesday evening, next day Emma and an engineer were in touch to book a date to fix it - 5 start service!...
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“Thank you Emma McCrory!...”

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Jul 17,2019
Minithumbup
By: 'Sarah'
Jul 17,2019
0 people found
this helpful
This is purely regarding Emma McCrory, maintenance advisor. She has been polite throughout quite a difficult time with a few maintenance issues, but consistently kept us in the loop and updated. Always emailed back when requested (the most important thing is to be kept updated!!) ...
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“Excellent speedy service issues sorted within......”

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Jun 20,2019
Minithumbup
By: 'Hannah'
Jun 20,2019
0 people found
this helpful
Excellent speedy service issues sorted within a day. Fantastic and efficient service from Emma McCrory. Thank you very much for your prompt and courteous service....
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Staff picture Amy
(13)
Staff picture Rose
(5)
Staff picture Kate
(4)
Staff picture Patricia
(4)
Staff picture Lois
Staff picture Neil
(3)
Staff picture Mark
(1)
Staff picture Keir
Staff picture Dan
(0)
Staff picture Lloyd
Staff picture Aimee
Staff picture Rosie
Staff picture Hayley
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:11 PM 16/08/2016 by Christopher Evans

Awards won by Philip James Partnership, Manchester M20 1LD



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Philip James Partnership

Branch - Property Management, Manchester, M20