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    Paula Hall
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Philip James Partnership

293 Deansgate Manchester
Greater Manchester
M3 4EW

0161 828 8200

Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
From the initial property viewing through to the moving in date Jemma was on hand to answer any questions and ensure everything went smoothly. If you are looking for property in Manchester, I would highly recommend the Philip James Partnership, and Jemma's outstanding customer service....
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Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
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I bought a derelict (somewhat to my surprise )flat in Manchester at auction . This was my first purchase up North.Philip James were excellent in every respect in helping me remedy the situation. Rob Cuffe advised me on the strategy and inherent values. How much it was worth as was, how much in a finished state , how much to refurb and what it could rent for. All his predictions turned out to be spot on. Dan Smith advised me on builder selection and works specification, negotiated a reasonable...
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Comment on agent fees
Reasonable for all the effort put in.
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Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
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I have been using Philip James Partnership for 12 years and I have found them to be superbly efficient. Rob Cuffe letting manager has a great handle on the Manchester property market and has organised my lettings with a minimum of fuss....
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Comment on agent fees
Good
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
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clear plan from the start. staff accessible if there are questions needed answering. everything came as planned. staff were quick to respond to problems with electrical items in the property and rectified it in a timely manner. keys are handed over at agency office rather than apartment itself. would have preferred keys to be handed over on the property itself so that any issues or immediate problems can be identified on the spot - noted there's 7 days to inform any problem otherwise....
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Comment on agent fees
Price's slightly higher than most other agents, but given that everything turned out as planned, wouldn't mind paying this.
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
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Fantastic customer service. After being in an awkward situation, Jemma really helped to organise and sort various property viewings and paperwork in such a short turn around that it took so much stress away. And also, didn't mind me popping into the office or calling every hour panicking about being unorganised! Thanks so much for all your help!...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
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Always personable, Jemma bridges the gap between excellent professionalism and a friendly attitude without overfamiliarity. Her knowledge and advice have been a great help to us. We have never misunderstood anything thing she says and she ensures that the information she gives us is always quite clear. She always carries out our requests promptly and makes sure she fully understands what we are asking of her. She keeps us well and fully informed of progress on all matters she is dealing with ...
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Comment on agent fees
Fees as negotiated
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
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I've been using Philip James for years and have never had a single problem with them. They find good tenants fast and sort out problems with minimal fuss. If you're a prospective Landlord looking for a good Letting Agent, I'd highly recommend them!...
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Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Jemma has been extremely professional and efficient in finding a tenant for our apartment. She has been very helpful with everything involved in the before and after stages. We are extremely happy with the services provided and the fees were very reasonably priced. We will definitely be using Jemma's services again in the future....
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Comment on agent fees
Very reasonable
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Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Jemma was incredibly helpful and efficient. We rented a apartment in Deansgate from Philip James, and Jemma worked very fast for our case! Papers signed and photocopied on Wednesday morning, keys handed over on Thursday morning. Friendly, efficient and professional. Highly recommended!...
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Comment on agent fees
-
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Jul 06,2016
Minithumbup
By:
Jul 06,2016
2 people found
this helpful
I used Philip James to rent an apartment and must say the service we received from Jemma was second to none. Nothing was ever to much trouble. There were numerous times when I had a query or panic and Jemma was straight on the case and resolved within minutes. What's more is that even when we moved in and out Jemma emailed to wish us the best of luck in the future, from my experience you do not get many who go to this level to help, added to the fact Jemma was always bubbly and engaging I would ...
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Comment on agent fees
Fees more than other agencies, however, they are reactive to clients needs.
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
2 people found
this helpful
Jemma assisted me with an initial query in one of her colleague's absences and she was extremely helpful and engaging. We have dealt with Jemma since our initial contact and she has been very responsive. Nothing is too much for her and the service she has provided is impeccable. Really bubbly, down to earth and a credit to her team....
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Jul 06,2016
Minithumbup
By:
Jul 06,2016
1 people found
this helpful
Jemma is super friendly, and always quick to reply to my emails when I'm pestering her for help! She got us moved into our new apartment quickly and efficiently and is still helping us with anything we need!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
2 people found
this helpful
I have been in the property business for 35 years and during the period that we had the properties rented through Phillip James and eventually sold through them I could not fault nor recommend them more highly. Ed (Dublin)...
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Comment on agent fees
I never haggle over fees if you get the right service no complaints again here with Phllip James
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Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Jemma was pleasant, approachable and answered all questions we asked. She helped solve everything we needed solving. I felt comfortable in the amswers she was giving me, as she knew what she was doing....
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Comment on agent fees
Good agent fees, cheap and affordable.
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Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
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First time buyer so really appreciated the helpful friendly service from all the team at PJ Deansgate Manchester (Libby, Mark, Caroline & Amy) From start to finish always received a positive response to any Questions that popped up along the process. Felt that nothing was to much trouble & at times the team went that extra mile to help get me on the property ladder. Got the impression that the team was also pleased to help me achieve my goal. Along the process in total 3 times Mark show...
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Comment on agent fees
no fees as buying the property not selling it
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Aug 10,2015
Minithumbup
By:
Aug 10,2015
0 people found
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I recently sold my apartment through Philip James, Manchester (Deansgate Branch). Their service was exceptional! Libby, Mark and Caroline worked tirelessly to ensure that my sale went through. It was a difficult time with issues regarding my buyer's solicitors, but the team at Philip James always kept my partner and I in the loop, replied quickly to concerns and made us feel at ease. The brochure and pictures that they took for us were also first class. I would highly recommend their services an...
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Comment on agent fees
Very good value for money and competitive with other estate agents in the market.
Was this helpful? Yes
Aug 02,2015
Minithumbup
By:
Aug 02,2015
0 people found
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We have been a landlord for over 7 years with this company. Emma Flynn was our main contact and she is exceptional at her job, very knowledgeable with the legislation, as we had some difficulties with our last tenant, before we decided to sell our property. We had a nightmare with Manchester City Council too, in relation to council tax, which she managed to unravel for us, as she had kept very accurate records on tenancy change over. She was supportive, efficient and always kept us informed and...
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Comment on agent fees
The fees for letting were 10% which is the average cost. We got a discount on the agency selling fees from the Director which was very welcome, in some cases, less than half of what other agents wanted to sell our property. They were very fair and transparent throughout our dealings with them.
Was this helpful? Yes
Jul 08,2015
Minithumbup
By:
Jul 08,2015
0 people found
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We have just moved, and we couldn't be more pleased with the service we have received. Harry is great, he knew what we were looking for and emailed us a lot of options, which was extremely helpful. Any issue we have had (all minor) we addressed promptly. So far we have absolutely no complaints....
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Jun 28,2015
Minithumbup
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Jun 28,2015
0 people found
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Absolutely delighted with the whole team. As a landlord you always want a team that can deal with all the challenges and the team always exceeded my expectations. Also selling my property was a made effortless with all the help from all the team. Would definitely recommend over other agents...
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Jun 18,2015
Minithumbup
By:
Jun 18,2015
0 people found
this helpful
I dealt with Libby and Caroline and from the off they were very professional, helpful and approachable. They guided me through the selling process and kept my updated from viewings to completion. I would highly recommend them....
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Jun 17,2015
Minithumbup
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Jun 17,2015
0 people found
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Mark was extremely helpful when viewing and selecting properties and Caroline liaised brilliantly with both parties & solicitors during the purchase....
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Jun 17,2015
Minithumbup
By:
Jun 17,2015
0 people found
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Libby Nobbs and her team were extremely professional. She worked extremely hard to get me the best deal. However, buyer decided to walk out at the last minute. This episode , instead of demotivating her, she lived up to her words and within short span of time, got me even better deal. Since I was overseas, she and her team went out of the way to iron out any issues between Solicitors/Buyer and went beyond call of duty to ensure that completion is made smoothly. Thoughhet whole team was very dedi...
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Comment on agent fees
Very Approriate
Was this helpful? Yes
Jun 17,2015
Minithumbup
By:
Jun 17,2015
0 people found
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Wanted to purchase a buy to let property. Viewed on the same day as my first enquiry to Philip James 18 April 15. Completed on the purchase on 26 May 15. Libby was very helpful in helping organising to have the flat furnished. I completed the rental agreement on 1 June 15 and I was informed by Rob on 8 June 15 that tenants had been secured to start rental from 30 June 15. All surprisingly stress free. Thank you...
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Comment on agent fees
Fees seemed reasonable
Was this helpful? Yes
Jun 04,2015
Minithumbdown
By:
Jun 04,2015
0 people found
this helpful
We rented our property in Manchester for 4 years. Over that time we had the usual amount of dealings with Philip James with nothing untoward to report, in fact Philip James advised us that we were model tennants. It was only when we checked out of the property that we had trouble. We were charged a ridiculous amount for additional cleaning, which included such trivial items as wiping a chair and removal of a hook, which was already in the property when we arrived. Then there was the admin fe...
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May 20,2015
Minithumbup
By:
May 20,2015
0 people found
this helpful
Philip James have been outstanding for the last 5 or more years that we have used them. We have never been without a tenant and rent has never been missed.We get complete detailed reports of the condition of the property on all inspections. Pictures are also provided to give us an even clearer view and they are mainly to show how great the property is being kept which is a great indication of the tenants that Philip James acquire. Email responses are always quick and informative. Outstanding cus...
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May 01,2015
Minithumbup
By:
May 01,2015
0 people found
this helpful
Overall the company is very very good. During my 2 year stay they helped me out when there were issues. During the move out they were very quick to settle items once bills and that had been settled. Sometimes it did take a few days to sort a few repairs but they were always dealt with in the end....
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Comment on agent fees
The fees are very reasonable for the city centre. Discount is offered if taken up straight away.
Was this helpful? Yes
Apr 22,2015
Minithumbup
By:
Apr 22,2015
0 people found
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Brilliant and friendly advisor. Took the stress out of a highly stressful situation. Efficient and effective service. Would highly recommend....
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
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Smashing service from Philip James Manchester. Everyone there deserves a credit but really have to say a huge thank you to Claire and Libby at the Deansgate branch. My wife and I have always lived with our parents and had no idea how to go about renting. Claire showed us around the Broadway developments, Salford Quays and we instantly fell in love with the place. Claire was excellent in showing us around and kept things simple for us and before we knew it, we were tenants! Shortly after this, we...
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Comment on agent fees
Reasonable prices, no hidden charges.
Was this helpful? Yes
Mar 11,2015
Minithumbup
By:
Mar 11,2015
0 people found
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After dealing with countless different estate agents in the past who only seem to want to make a sale and get you in and out as soon as possible, I didn't expect anything different with Philip James, however I was pleasantly surprised when I met Claire in the afternoon for a viewing in Abito, Greengate, Claire was friendly and welcoming from the outset and when she asked how I felt about the property it seemed like she genuinely cared, rather than most estate agents that might as well just say '...
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Comment on agent fees
Slightly pricey, but no different to most other agents, but I can say with the service I received from Philip James, I was happy to pay in full, unlike other agents that leave you feeling like you\'ve paid out a lot of money for nothing.
Was this helpful? Yes
Mar 06,2015
Minithumbup
By:
Mar 06,2015
0 people found
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Superb service let another property for me in record time!! Got a £75/mth increase in rent too. I've tried most other agents in Manchester but Philip James are by far the best....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £73,000
  • Max: £350,000

Letting
  • Min: £0
  • Max: £140,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 30 8 8 0 11 0 0 1
Paula Hall - upload your photo Paula Hall
1 reviews

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Jemma Donnelly - upload your photo Jemma Donnelly
22 reviews

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Libby Nobbs - no image available Libby Nobbs
Sales Manager
8 reviews

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Nathan Yates - upload your photo Nathan Yates
1 reviews

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Paul Olverson - upload your photo Paul Olverson
1 reviews

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Jamie Lee Smith - upload your photo Jamie Lee Smith
1 reviews

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Rob Cuffe - upload your photo Rob Cuffe
6 reviews

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Rish Chohan - no image available Rish Chohan
Inspection Supervisor
6 reviews

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Mark Lambley - upload your photo Mark Lambley
7 reviews

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caroline  - upload your photo caroline
7 reviews

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Azim Kourah - upload your photo Azim Kourah
4 reviews

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Harry Pettener - upload your photo Harry Pettener
6 reviews

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Megan Brown - upload your photo Megan Brown
3 reviews

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Patricia Atkinson - upload your photo Patricia Atkinson
3 reviews

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Emma Flynn - no image available Emma Flynn
Credit Controller
4 reviews

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Claire Rafferty - upload your photo Claire Rafferty
2 reviews

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Mark diamond - upload your photo Mark diamond
5 reviews

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Caroline Crewe - upload your photo Caroline Crewe
1 reviews

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Mark Hughes - upload your photo Mark Hughes
0 reviews

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