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Philip James Partnership

293 Deansgate Manchester
Greater Manchester
M3 4EW

0161 828 8200
Sep 18,2017
Minithumbdown
By: 'EchoBase'
Sep 18,2017
2 people found
this helpful
I provided evidence several times that myself and my former flamate had paid the Council Tax, Water and Electric bills. But this staff member was asking too much. The contract stipulated they wanted every little bit of paperwork for no good reason. It's now been 2 months and we don't have the £1,000 deposit back and I am considering legal action. Repairs took weeks to attend too and staff were very unhelpful, to the point of arrogance....
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Comment on agent fees
Far too expensive, purely to make as much money as possible to the point of greed
Was this helpful? Yes
By: Theodor
Nov 03, 2017
View all comments (1)
I've had a very similar experience. I moved out 8 months ago and still no deposit in sight. They required letters from all utilities asking for far and beyond the normal. I've given up on ever seeing my deposit again. Staff do not care at all about clients.... ...
Jul 09,2017
Minithumbup
Mark diamond
By: 'HappySeller'
Jul 09,2017
0 people found
this helpful
When selling my flat I asked a few estate agents for quotes and valuations. I found Philip James to be the most professional and impressive. I am delighted I selected them to proceed with the sale. While ultimately not the most straightforward sale, they assisted with finding a purchaser really efficiently (and twice over), and kept in regular contact which gave great peace of mind. I was really impressed with the overall service and would highly recommend for anyone looking to sell their prop...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jun 23,2017
Minithumbup
Mark diamond
Libby Nobbs
By: 'Terry & Louisa Li'
Jun 23,2017
0 people found
this helpful
To anyone wanting an honest opinion of any Estate Agents in Manchester, read on. We have used Philip James Manchester (Deansgate) before for renting an apartment and also buying. This time round we contacted them to help us sell as my wife and I wanted something outside of Manchester for a little change. As PJ Manchester gave us such a good impression the first time, we didn't even hesitate to get in touch with them again. Libby was our contact last time so we spoke to her to start off everythin...
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2017
Minithumbup
Libby Nobbs
By: 'N. Farrell'
May 10,2017
0 people found
this helpful
It was a pleasure dealing with Libby and I found her to be very efficient and pragmatic. She understood the 'big picture' nature of everything and appreciated the frustration that can often arise with chains of conveyancing. When solicitors and other agents were not as helpful or communicative, it was refreshing to deal with an agent that sent swift replies, got back to you when stated and passed messages along. Overall it really helped to facilitate a tricky completion and I would not hesitat...
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Comment on agent fees
n/a
Was this helpful? Yes
Jan 12,2017
Minithumbup
Harry Pettener
By: 'Katrina Moore'
Jan 12,2017
0 people found
this helpful
When dealing with Harry he was a very helpful and knowledgeable chap. I went to view an apartment with Philip James, after seeing the apartment, speaking to Harry along with visiting them in branch i was impressed. Helpful, friendly and fair....
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Comment on agent fees
No problem when they are this good!
Was this helpful? Yes
Jan 12,2017
Minithumbup
Amy Reeves
Libby Nobbs
By: 'CathB'
Jan 12,2017
0 people found
this helpful
I first came across Philip James when I was house hunting in Manchester last summer. During my search I dealt with a number of estate agents in Manchester, all of whom, in my view, fell very short of the mark when it came to customer service. One evening my son and I came across a house which was being marketed by Philip James and my son told me to make contact with them as in his view 'they are really professional'. He wasn't wrong. From the first phone call I made the service I have receive...
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Comment on agent fees
The fees quoted to me for letting are very competitive
Was this helpful? Yes
Jan 09,2017
Minithumbup
Libby Nobbs
By: 'Liam C'
Jan 09,2017
0 people found
this helpful
First class service from the staff in the branch, properties they showed me were very good, nice part of the city. Showed me properties i wanted in areas i liked. Libby was very easy to deal with too....
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Comment on agent fees
Fees were fine,
Was this helpful? Yes
Dec 12,2016
Minithumbup
Rob Cuffe
By: 'Bobby Moore'
Dec 12,2016
0 people found
this helpful
Philip James have done a great job finding me tenants for my 4 apartments in the city centre. From my first meeting with Rob Cuffe to negotiating the lets with Jemma and Harry everything has been so easy to do. All the information I was given was clear and easy to understand. I will be recommending Philip James and the team in City Centre to my friends. Great Work, Well Done :-)...
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Was this helpful? Yes
Jul 25,2016
Minithumbup
Jemma Donnelly
By: 'T. Coulston'
Jul 25,2016
0 people found
this helpful
From the initial property viewing through to the moving in date Jemma was on hand to answer any questions and ensure everything went smoothly. If you are looking for property in Manchester, I would highly recommend the Philip James Partnership, and Jemma's outstanding customer service....
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Was this helpful? Yes
Jul 14,2016
Minithumbup
Jemma Donnelly
Rob Cuffe
By: 'Stephen'
Jul 14,2016
0 people found
this helpful
I bought a derelict (somewhat to my surprise )flat in Manchester at auction . This was my first purchase up North.Philip James were excellent in every respect in helping me remedy the situation. Rob Cuffe advised me on the strategy and inherent values. How much it was worth as was, how much in a finished state , how much to refurb and what it could rent for. All his predictions turned out to be spot on. Dan Smith advised me on builder selection and works specification, negotiated a reasonable...
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Comment on agent fees
Reasonable for all the effort put in.
Was this helpful? Yes
Jul 14,2016
Minithumbup
Rob Cuffe
By: 'Tim Ryan'
Jul 14,2016
0 people found
this helpful
I have been using Philip James Partnership for 12 years and I have found them to be superbly efficient. Rob Cuffe letting manager has a great handle on the Manchester property market and has organised my lettings with a minimum of fuss....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2016
Minithumbup
Jemma Donnelly
By: 's'
Jul 12,2016
0 people found
this helpful
clear plan from the start. staff accessible if there are questions needed answering. everything came as planned. staff were quick to respond to problems with electrical items in the property and rectified it in a timely manner. keys are handed over at agency office rather than apartment itself. would have preferred keys to be handed over on the property itself so that any issues or immediate problems can be identified on the spot - noted there's 7 days to inform any problem otherwise....
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Comment on agent fees
Price's slightly higher than most other agents, but given that everything turned out as planned, wouldn't mind paying this.
Was this helpful? Yes
Jul 12,2016
Minithumbup
Jemma Donnelly
By: 'Lynsey'
Jul 12,2016
0 people found
this helpful
Fantastic customer service. After being in an awkward situation, Jemma really helped to organise and sort various property viewings and paperwork in such a short turn around that it took so much stress away. And also, didn't mind me popping into the office or calling every hour panicking about being unorganised! Thanks so much for all your help!...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 11,2016
Minithumbup
Jemma Donnelly
By: '48 NQ4'
Jul 11,2016
0 people found
this helpful
Always personable, Jemma bridges the gap between excellent professionalism and a friendly attitude without overfamiliarity. Her knowledge and advice have been a great help to us. We have never misunderstood anything thing she says and she ensures that the information she gives us is always quite clear. She always carries out our requests promptly and makes sure she fully understands what we are asking of her. She keeps us well and fully informed of progress on all matters she is dealing with ...
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Comment on agent fees
Fees as negotiated
Was this helpful? Yes
Jul 07,2016
Minithumbup
Jemma Donnelly
Rob Cuffe
By: 'Richard B'
Jul 07,2016
0 people found
this helpful
I've been using Philip James for years and have never had a single problem with them. They find good tenants fast and sort out problems with minimal fuss. If you're a prospective Landlord looking for a good Letting Agent, I'd highly recommend them!...
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Was this helpful? Yes
Jul 07,2016
Minithumbup
Jemma Donnelly
By: 'LSmith'
Jul 07,2016
0 people found
this helpful
Jemma has been extremely professional and efficient in finding a tenant for our apartment. She has been very helpful with everything involved in the before and after stages. We are extremely happy with the services provided and the fees were very reasonably priced. We will definitely be using Jemma's services again in the future....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 07,2016
Minithumbup
Jemma Donnelly
Harry Pettener
By: 'Shaun'
Jul 07,2016
0 people found
this helpful
Jemma was incredibly helpful and efficient. We rented a apartment in Deansgate from Philip James, and Jemma worked very fast for our case! Papers signed and photocopied on Wednesday morning, keys handed over on Thursday morning. Friendly, efficient and professional. Highly recommended!...
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Comment on agent fees
-
Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By: 'SeanR'
Jul 06,2016
2 people found
this helpful
I used Philip James to rent an apartment and must say the service we received from Jemma was second to none. Nothing was ever to much trouble. There were numerous times when I had a query or panic and Jemma was straight on the case and resolved within minutes. What's more is that even when we moved in and out Jemma emailed to wish us the best of luck in the future, from my experience you do not get many who go to this level to help, added to the fact Jemma was always bubbly and engaging I would ...
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Comment on agent fees
Fees more than other agencies, however, they are reactive to clients needs.
Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By: 'Ashi'
Jul 06,2016
2 people found
this helpful
Jemma assisted me with an initial query in one of her colleague's absences and she was extremely helpful and engaging. We have dealt with Jemma since our initial contact and she has been very responsive. Nothing is too much for her and the service she has provided is impeccable. Really bubbly, down to earth and a credit to her team....
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Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By: 'Natalie94'
Jul 06,2016
1 people found
this helpful
Jemma is super friendly, and always quick to reply to my emails when I'm pestering her for help! She got us moved into our new apartment quickly and efficiently and is still helping us with anything we need!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2016
Minithumbup
Libby Nobbs
By: 'Ed (Ireland)'
Jul 06,2016
2 people found
this helpful
I have been in the property business for 35 years and during the period that we had the properties rented through Phillip James and eventually sold through them I could not fault nor recommend them more highly. Ed (Dublin)...
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Comment on agent fees
I never haggle over fees if you get the right service no complaints again here with Phllip James
Was this helpful? Yes
Jul 06,2016
Minithumbup
Jemma Donnelly
By: 'Emily Dowson'
Jul 06,2016
0 people found
this helpful
Jemma was pleasant, approachable and answered all questions we asked. She helped solve everything we needed solving. I felt comfortable in the amswers she was giving me, as she knew what she was doing....
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Comment on agent fees
Good agent fees, cheap and affordable.
Was this helpful? Yes
Dec 15,2015
Minithumbup
Caroline Crewe
Mark diamond
By: 'DAMON'
Dec 15,2015
0 people found
this helpful
First time buyer so really appreciated the helpful friendly service from all the team at PJ Deansgate Manchester (Libby, Mark, Caroline & Amy) From start to finish always received a positive response to any Questions that popped up along the process. Felt that nothing was to much trouble & at times the team went that extra mile to help get me on the property ladder. Got the impression that the team was also pleased to help me achieve my goal. Along the process in total 3 times Mark show...
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Comment on agent fees
no fees as buying the property not selling it
Was this helpful? Yes
Aug 10,2015
Minithumbup
Libby Nobbs
Mark diamond
By: 'Craig Joyce'
Aug 10,2015
0 people found
this helpful
I recently sold my apartment through Philip James, Manchester (Deansgate Branch). Their service was exceptional! Libby, Mark and Caroline worked tirelessly to ensure that my sale went through. It was a difficult time with issues regarding my buyer's solicitors, but the team at Philip James always kept my partner and I in the loop, replied quickly to concerns and made us feel at ease. The brochure and pictures that they took for us were also first class. I would highly recommend their services an...
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Comment on agent fees
Very good value for money and competitive with other estate agents in the market.
Was this helpful? Yes
Aug 02,2015
Minithumbup
Emma Flynn
Mark diamond
By: 'Maria Furness'
Aug 02,2015
0 people found
this helpful
We have been a landlord for over 7 years with this company. Emma Flynn was our main contact and she is exceptional at her job, very knowledgeable with the legislation, as we had some difficulties with our last tenant, before we decided to sell our property. We had a nightmare with Manchester City Council too, in relation to council tax, which she managed to unravel for us, as she had kept very accurate records on tenancy change over. She was supportive, efficient and always kept us informed and...
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Comment on agent fees
The fees for letting were 10% which is the average cost. We got a discount on the agency selling fees from the Director which was very welcome, in some cases, less than half of what other agents wanted to sell our property. They were very fair and transparent throughout our dealings with them.
Was this helpful? Yes
Jul 08,2015
Minithumbup
Harry Pettener
By: 'J&A'
Jul 08,2015
0 people found
this helpful
We have just moved, and we couldn't be more pleased with the service we have received. Harry is great, he knew what we were looking for and emailed us a lot of options, which was extremely helpful. Any issue we have had (all minor) we addressed promptly. So far we have absolutely no complaints....
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Was this helpful? Yes
Jun 28,2015
Minithumbup
Libby Nobbs
caroline
By: 'Rudy'
Jun 28,2015
0 people found
this helpful
Absolutely delighted with the whole team. As a landlord you always want a team that can deal with all the challenges and the team always exceeded my expectations. Also selling my property was a made effortless with all the help from all the team. Would definitely recommend over other agents...
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Was this helpful? Yes
Jun 18,2015
Minithumbup
Libby Nobbs
caroline
By: 'Roy'
Jun 18,2015
0 people found
this helpful
I dealt with Libby and Caroline and from the off they were very professional, helpful and approachable. They guided me through the selling process and kept my updated from viewings to completion. I would highly recommend them....
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Was this helpful? Yes
Jun 17,2015
Minithumbup
Mark diamond
caroline
By: 'C Hood'
Jun 17,2015
0 people found
this helpful
Mark was extremely helpful when viewing and selecting properties and Caroline liaised brilliantly with both parties & solicitors during the purchase....
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Was this helpful? Yes
Jun 17,2015
Minithumbup
Libby Nobbs
caroline
By: 'M Najeeb'
Jun 17,2015
0 people found
this helpful
Libby Nobbs and her team were extremely professional. She worked extremely hard to get me the best deal. However, buyer decided to walk out at the last minute. This episode , instead of demotivating her, she lived up to her words and within short span of time, got me even better deal. Since I was overseas, she and her team went out of the way to iron out any issues between Solicitors/Buyer and went beyond call of duty to ensure that completion is made smoothly. Thoughhet whole team was very dedi...
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Comment on agent fees
Very Approriate
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £73,000
  • Max: £350,000

Letting
  • Min: £0
  • Max: £140,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 32 9 9 0 14 0 0 1
Paula Hall - upload your photo Paula Hall
1 reviews

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Jemma Donnelly - upload your photo Jemma Donnelly
23 reviews

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Libby Nobbs - no image available Libby Nobbs
Sales Manager
12 reviews

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Nathan Yates - upload your photo Nathan Yates
1 reviews

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Paul Olverson - upload your photo Paul Olverson
1 reviews

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Jamie Lee Smith - upload your photo Jamie Lee Smith
1 reviews

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Rob Cuffe - no image available Rob Cuffe
Director
7 reviews

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Rish Chohan - no image available Rish Chohan
Inspection Supervisor
6 reviews

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Mark Lambley - upload your photo Mark Lambley
7 reviews

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caroline  - upload your photo caroline
7 reviews

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Azim Kourah - upload your photo Azim Kourah
4 reviews

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Harry Pettener - upload your photo Harry Pettener
7 reviews

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Megan Brown - upload your photo Megan Brown
3 reviews

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Patricia Atkinson - upload your photo Patricia Atkinson
3 reviews

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Emma Flynn - no image available Emma Flynn
Credit Controller
4 reviews

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Claire Rafferty - upload your photo Claire Rafferty
2 reviews

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Mark diamond - upload your photo Mark diamond
7 reviews

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Caroline Crewe - upload your photo Caroline Crewe
1 reviews

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Mark Hughes - upload your photo Mark Hughes
0 reviews

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Amy Reeves - upload your photo Amy Reeves
1 reviews

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