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Philip James Partnership

679 Wilmslow Road Didsbury, Manchester
Greater Manchester
M20 6RA

0161 448 1234

Nov 15,2016
Minithumbdown
By:
Nov 15,2016
1 people found
this helpful
The agency were super unhelpful, I arranged a viewing and no one turned up so I called to check and they stated that the person had contacted us by phone and email to advise they were going to be showing the property 15 minutes earlier. We had no phone calls, no emails, no texts, absolutely nothing. And the woman on the phone was extremely rude and unpleasant. Didn't want to help and made it a horrible experience for us. We will not be using this service, and I would recommend going to a differe...
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Was this helpful? Yes
Oct 22,2016
Minithumbdown
By:
Oct 22,2016
1 people found
this helpful
AVOID THIS COMPANY AT ALL COSTS! - Absolutely appalling customer service from this company. Happy to take your rent (which was paid on time, every time for my 5 year tenancy) but not interested in anything else. I have just been charged £30 the refund of a standing order which went out after I moved out and to top it off they're sending me a cheque! This gives you an idea of the kind of profit hungry, faceless company they are. Complained numerous times about things that were wrong wi...
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Comment on agent fees
Verging on the obsurd
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Marc is an excellent ambassador for Philip James - he's responsive, informative & patient. He was available to discuss my property and provided an excellent service all round....
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Comment on agent fees
Competitive
Was this helpful? Yes
Aug 03,2016
Minithumbdown
By:
Aug 03,2016
4 people found
this helpful
Rude, incompetent, rip off company. Absolutely terrible customer service throughout 2 year tenancy. Each new person moving in also experienced the disorganisation and ill manners of this company. AVOID...
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Comment on agent fees
Extremely high for extremely little work
Was this helpful? Yes
Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
We had great service - after a quick and accurate valuation, the house was on the market and sold, over asking price, within the week!...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I was sceptical about going with a high street agent being in digital myself and had checked out all the high street rivals as well as the online firms. I am so glad I went for the traditional route. The sale was easy and probably would have been the same whoever we went with, but the progression and chain management was amazing. I never realised how important this was having never been in a chain before. Rob helped on a near daily basis and was on top of every detail. Thanks all!...
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Comment on agent fees
Fee was great value for money in the end- although I didn't know how good it was at the time!
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Rob was extremely friendly and helpful. He offered a professional service and dealt with all matters efficiently. He gave me very detailed instructions about the property when I completed, which made it much easier when I first visited the property....
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Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Both Tony and Rob were excellent to deal with from the outset. Clear and speedy communication was maintained at all times. Highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2015
Minithumbup
By:
Nov 13,2015
0 people found
this helpful
I have been a tenant and used the partnership for the last 5 years. In particular i have dealt with danielle beswick when renewing my tenancy and when i have required to liaise with the landlord. We have had nothing but excellent service. Most importantly we have been kept up to date with our contracts and always dealt with in a timely manner. During a particulary stressful period danielle made sure that she kept us in the loop and maintained regular contact with us....
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Was this helpful? Yes
By: Philip James Property Management
Nov 13, 2015
View all comments (1)
Thank you for your kind comments. We are glad you enjoyed your time with Philip James and please think of our company if you rent again.....
Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Danielle has arranged the renewal of my tenancy agreement with my landlord. The process was very straight forward. Danielle guided me through all the necessary steps & was very helpful....
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Was this helpful? Yes
By: Philip James Property Management
Nov 13, 2015
View all comments (1)
Thank you for your comment. We are pleased you are happy with our services....
Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Danielle was in contact with the tenants and they wanted to relet for a further 6 months Danielle sorted this all out with them...
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Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
I had some problem with communication with the agency. Danielle took up the issues and was very efficient in responding with a solution. Her approach was business like and friendly and gave me confidence the tenancy would run smoothly....
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Comment on agent fees
The tenancy is renewing, feel the charge for finding same tenant is excessive.
Was this helpful? Yes
Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
this helpful
I have let my property with Philip James for the last 8 years. I have looked at other agents and heard what they promised but Philip James lets my property in weeks and I always get Market rents. I found Neil to be very knowledgeable about the rents I should charge tenants. Thank you and keep up the good work Landlord...
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Comment on agent fees
They have not gone up
Was this helpful? Yes
Jul 23,2015
Minithumbup
By:
Jul 23,2015
0 people found
this helpful
During my tenancy with Philip James I have dealt with Danielle on a number of occasions and each time I have found her customer service to be helpful and efficient. Most recently she helped with the renewal of my contract making the process quick and easy and overall I have been very pleased with the service she has given....
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Was this helpful? Yes
Jun 29,2015
Minithumbup
By:
Jun 29,2015
0 people found
this helpful
Danielle managed my tenancy renewal with excellent professionalism. She contacted me four months before the renewal date with a number of options as well as a target price. She then kept me fully informed of each stage of the process, including the signing. As an example of her reactivity, she sent me the scanned signed contract two minutes after I requested it!...
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Was this helpful? Yes
Jun 23,2015
Minithumbup
By:
Jun 23,2015
0 people found
this helpful
I have rented the current property via Philip James for more than 1 year. When the subject of rent and contact negotiations came up again at the end of tenancy, Ms Beswick has been very accommodating in putting forward my views to the landlord and that in the end, I got the result I wanted. Highly recommended....
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Was this helpful? Yes
Jun 15,2015
Minithumbup
By:
Jun 15,2015
0 people found
this helpful
Efficent and curteous, i am very happy with the service provided, sorted out new contracts with my tenants with minimal amount of input from me,which was great....
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Was this helpful? Yes
Jun 11,2015
Minithumbdown
By:
Jun 11,2015
0 people found
this helpful
Absolutely disgusting letting agent . All very nice when you go to sign up. I let from them for 2 years and they didn't want to do any repairs without chasing on a daily basis for weeks at a time . They also ignore all your emails and phone calls .. saying they will get back to you and don't .They charge for everything .... every time you sign a tenancy agreement it's another ฦ’ร‚ยฏยฟยฝ280 then they went to sell the flat without telling us . I only found out as I got a call about a buyer by mist...
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What agent could do to change your mind?
Astronomical ฦ’รขโ‚ฌลกโ€š£280 every 6 or 12 months to sign a tenancy agreement that they email to you is ridiculous. Be aware they charge for everything
Comment on agent fees
Astronomical ฦ’รขโ‚ฌลกโ€š£280 every 6 or 12 months to sign a tenancy agreement that they email to you is ridiculous. Be aware they charge for everything
Was this helpful? Yes
Jun 04,2015
Minithumbup
By:
Jun 04,2015
0 people found
this helpful
Danielle Beswick is extremely helpful and efficient, nothing is too much trouble and she really puts the clients needs first. She is an asset to the company and really knows excellent customer service - cannot fault!!...
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Was this helpful? Yes
May 21,2015
Minithumbup
By:
May 21,2015
0 people found
this helpful
I have been dealing with Philip James Partnership for a number of years during which I encountered and met several members of the staff in the Letting/Maintenance Department. At all times I received an excellent service with great courtesy and an endless patience and support with queries I had and matters which needed sorting out. Being a landlord away from the Didsbury area it was a great help to rely on such a company and its competent members of staff....
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Comment on agent fees
no complaints
Was this helpful? Yes
May 14,2015
Minithumbup
By:
May 14,2015
0 people found
this helpful
I have used Philip James for a number of years, for the rental and management of my Manchester properties. I wanted to give recognition to all the team there, but particularly to Danielle Beswick. I interface directly with Danielle on all of my property tenant renewals. She is very astute as to what can be achieved in the market from a rental perspective, & I have learnt to totally trust her advice as to when to renew or re-market and for how much. Additionally she has always kept me up to d...
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Comment on agent fees
Philip James fees are very competitive, but I do believe that they give extra value for money because of the excellent service they provide. I have been offered cheaper fees (usually introductory) by other agents but prefer to stay with Philip James
Was this helpful? Yes
May 12,2015
Minithumbup
By:
May 12,2015
0 people found
this helpful
Just note to say how grateful and impressed I am with Danielle's skill in renegotiating a rental increase and extended let on my property. Although the tenant had been in the property for some time and had accepted previous increases, they became rather difficult on the latest one by putting up all sorts of reasons as to why the rental should remain the same. However with perseverance and persuasion, over a number of weeks, Danielle succeeded in achieving the asking rental. A great job. Well...
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Was this helpful? Yes
Mar 31,2015
Minithumbup
By:
Mar 31,2015
0 people found
this helpful
Philip James have been my letting agent since I bought this property off plan a number of years ago. I have had a long term let with a good tenant and on previous renewal dates we have had objections to a proposed rent increase as the tenant pays 6 months in advance. I did not want to appear to greedy so reluctantly we didn't increase the rent on several occasions. In the current market I was advised by Danielle that we were due for a rental increase or should look for a new tenant. Danielle neg...
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Was this helpful? Yes
Mar 31,2015
Minithumbup
By:
Mar 31,2015
0 people found
this helpful
I would like to say after one of the worst experiences i have ever been involved in with the City Centre office of Philip James, it appears that the office Danielle works in has changed my view on only that office. Danielle has helped us renew our tenancy after all our issues and managed to agree the rent at the price we thought along with the landlord would be suitable. She has been polite, friendly and very helpful towards myself an partner. From the first experience with Rob (director and oth...
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Comment on agent fees
Original โ€š£600 for 9 months one bedroom we thought was ok but as the months went by we noticed the property wasnt propably worth โ€š£400. that a side Danielle and Andy along with Rebecca Fenney have started to work with us to resolve all the issues and we are now starting to believe it could be worth it.
Was this helpful? Yes
Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
this helpful
Danielle negotiated an increase in rent and extension of tenancy with great efficiency and in a highly professional manner.Dr aln Santaub...
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Was this helpful? Yes
Mar 13,2015
Minithumbdown
By:
Mar 13,2015
0 people found
this helpful
They refused to pass our offers onto their client because we were in a chain (my property is sold STC and there is no chain on my buyer's end), I also informed them I would be making a cash purchase once my property is sold. They have shown my mother the property 3 times, and let me pay for a train ticket to come up from London and view it on Monday. I put an offer in straight away and then they told us that the vendor did not want anyone with a chain, and that they would be accepting ano...
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What agent could do to change your mind?
Passed on our offers and behaved legally
Was this helpful? Yes
Mar 10,2015
Minithumbup
By:
Mar 10,2015
0 people found
this helpful
I have dealt with Danielle and Philip James for many years. There is no one to beat them for honesty and performance in managing, letting and selling property....
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Comment on agent fees
market rate was charged but delivered above market performance
Was this helpful? Yes
Mar 08,2015
Minithumbup
By:
Mar 08,2015
0 people found
this helpful
I have dealt with Philip James for letting my first property in Manchester . Danielle was extremely useful, polite, professional and informative. I felt that Danielle actually cared about me as a tenant. She lost no time in getting information and help me with any trouble. I would recommend her without hesitation...
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Was this helpful? Yes
Mar 03,2015
Minithumbup
By:
Mar 03,2015
0 people found
this helpful
I am very happy with the service I received while renewing my tenancy agreement with Danielle. Paperwork was received quickly and dealt with promptly....
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Comment on agent fees
I was happy with the 50% reduction in fees for renewing.
Was this helpful? Yes
Mar 03,2015
Minithumbup
By:
Mar 03,2015
0 people found
this helpful
Danielle is an excellent agent and provides immense support. She keeps me up-to-date on any information regarding the property and answers promptly to any questions I have. She's my first point of contact at Philip James as she gets the job done swiftly and efficiently. Saves me alot of time worrying about the property given my tight schedules....
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Comment on agent fees
Value for money.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ125,000
  • Max: ยฃ925,000

Letting
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Property management advisor
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1 reviews

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4 reviews

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2 reviews

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