• Peter Brown
    Peter Brown
  • Mark  Dixon
    Mark Dixon
  • Catherine Roberts
    Catherine Roberts
  • Jamie Dalton
    Jamie Dalton
  • Courtney Ellis
    Courtney Ellis
Specialising in Residential Sales and Lettings, Property Management, Commercial, Land & New Homes, along with Block Management and Financial Services, whatever service you are looking for relating to property, our experienced property professionals are here to guide you through the entire process seamlessly by offering a bespoke service tailored to your individual needs. Peter James are one of the few completely independent estate agents operating in South London. The Directors have a hands-on Read full description... approach in the day-to-day running of the business which ensures that all of our clients needs are met and exceeded. We are passionate about property, the clients we serve and the areas in which we operate.
Peter James

430-432 Lee High Road London
Greater London
SE12 8RW

020 8318 2555
Jan 16,2017
Minithumbdown
By: 'NickOswald'
Jan 16,2017
1 people found
this helpful
Pros: - Lee in-branch staff are good - They're cheaper than the competition... Cons - ...they're cheaper for a reason. - Appalling/non existent levels of customer service, multiple phone calls and emails completely ignored on a routine basis by multiple members of staff - Lacking in professional knowledge, don't know how Tenancy Dispute Service works, lettings staff don't having working knowledge of lettings agreement and T&Cs drawn up by Peter James themselves, staff can't grasp the c...
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Comment on agent fees
Monthly and set up fees are lower than other firms. I was charged £60 for a smoke alarm test, which must have involved somebody pressing a couple of buttons for all of 5 seconds, this is probably par for the course though I imagine.
Was this helpful? Yes
By: Kerry Love
Mar 31, 2017
View all comments (1)
We are sorry to hear that you are unhappy with the management service provided by Peter James. Having reviewed your file, your comments in respect of our customer service and knowledge of processes are absolutely unfounded. We have acted within our remit as your agent, in accordance with terms and conditions to which you signed your agreement. Regarding your claim to the deposit, no payment could be made, as the tenants were not in agreement. Due process was then followed, and your claim was ...
May 20,2015
Minithumbdown
By: 'SE12 Tenant'
May 20,2015
4 people found
this helpful
We rented a property with Peter James for 6 years and back in 2009 the Property Manager was Michelle Burchell. The day we moved in we felt in total despair, my immediate response was to walk out, hand the keys back and say the deal was off. Even though they claimed professional cleaners had been hired to leave the place in a presentable condition, it looked completely appalling. There was dust and fluff everywhere, the bathroom was repulsive, full of limescale and mould, and random objects were ...
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Was this helpful? Yes
Areas covered
  • SE12
  • SE13
  • SE6
  • SE9
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 1 0 0 0 0 0 0
Peter Brown Peter Brown
Branch Manager
0 reviews

About Peter No description set View full profile
Mark  Dixon Mark Dixon
Lettings Manager
0 reviews

About Mark No description set View full profile
Catherine Roberts Catherine Roberts
Lettings Consultant
0 reviews

About Catherine No description set View full profile
Jamie Dalton Jamie Dalton
Negotiator
0 reviews

About Jamie No description set View full profile
Courtney Ellis Courtney Ellis
Lettings Consultant
0 reviews

About Courtney No description set View full profile

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Fees

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Last updated at 11:56 AM 06/11/2017 by Laura Fairman

Complaints Procedure

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Last updated at 11:56 AM 06/11/2017 by Laura Fairman

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