• Becky Fenwick
    Becky Fenwick
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    Peter Heron
  • Lynsey McConnell
    Lynsey McConnell
Peter Heron Residential Sales & Lettings specialise in sales and rentals within the City of Sunderland. We have been established as an estate agent and property specialist since the early 60's and as the business has grown, we have seen the Sunderland area develop and change into the diverse place that it is today. Our City Centre Branch is located in the heart of Sunderland's City Centre on Fawcett Street and covers all properties to either buy, sell or rent south side of the river within the Read full description...areas such as Ashbrooke, Barnes, High Barnes, Tunstall and many more properties within the SR1 SR2, SR3, SR4 & SR7 areas. Our Fulwell Branch is situated a 5 minute walk away from Sunderland's magnificent coastline and covers properties to either buy, sell or rent that are located north side of the river including the coastal suburb of Cleadon, Roker & Whitburn and many more properties within the postcodes SR5 & SR6. Whether you are looking to buy, rent, sell of let a property in Sunderland, feel free to come in to either of our offices or call us on 0191 510 3323.
Peter Heron Estate Agents

15 Sea Road, Fulwell Sunderland

SR6 9BS

0191 510 3323

Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
Lynsey McConnell in the Sea Road branch has been absolutely fantastic from start to finish. Lynsey kept me updated throughout the process and nothing was too much trouble. Lynsey was curtious and polite at all times and is an asset to the company....
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Comment on agent fees
The agents price was very fair compared to the competitors
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Jul 03,2015
Minithumbdown
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Jul 03,2015
3 people found
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Trying to buy a house for sale via Peter Heron has been a nightmare. They must be the worst estate agent in the UK . Totally unreliable in terms of returning calls and updating the buyer. If I was ever to sell a house Peter Heron would be the last Agent we would use. I complained about miss information from a member of staff who they sacked and then received a letter of apology from a director as they had not followed the code of conduct and misled us with information . despite that they still ...
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Mar 07,2014
Minithumbup
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Mar 07,2014
0 people found
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When the representative of Peter Herron first came to my property I was a little disappointed at the estimation of value. It was far lower than my expectations and so asked for the property to be sold at £10,000 above the valuation price. The property in fact sold for above the valuation price. There were many complications with the sale which were dealt very efficiently with by the staff of Peter Herron and I sought support on numerous occasions and was dealt with in a very polite and ef...
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Feb 28,2014
Minithumbup
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Feb 28,2014
1 people found
this helpful
The Sea Road branch were great. If I had any questions I didn't hesitate to ring them or pop in to the branch. I was made to feel relaxed and comfortable talking to them. I would use them again and would recommend them to friends and family without hesitation....
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Feb 05,2014
Minithumbup
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Feb 05,2014
2 people found
this helpful
I bought a property through this estate agents and although the completion took longer than anticipated, through no-ones fault, i cannot stress enough how helpful Lynsey was throughout the process. This was my first property that i was buying and when i wasnt sure of the process, i rang and asked Lynsey a whole load of questions many, many times and she answered them honestly and to the best of her knowledge. My calls were always returned promptly if she was busy with other people, and I was a...
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Jan 29,2014
Minithumbup
By:
Jan 29,2014
2 people found
this helpful
I would just like to thank you Lynsey for all of your help and the professional service provided by yourself and the company. Thank you so much. Kindest Regards Linda Straughan...
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Jan 10,2014
Minithumbup
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Jan 10,2014
2 people found
this helpful
initial meetings were professionally handled . access to partner as well as staff was good during sales process for advice / assistance . we were regularly kept up to date about progress , statements giving details of viewings/people who have expressed interest . advice given during the offer process was balanced . after offer accepted received updates about progress on legal front , completion etc ....
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Dec 12,2013
Minithumbup
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Dec 12,2013
2 people found
this helpful
Lynsey was extremely helpful whenever I called she always as things chased up straight away And always called me back (usually within minutes). Would not hesitate to recommend or use peter heron again. Lynsey is a credit to peter heron :)...
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Dec 12,2013
Minithumbup
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Dec 12,2013
2 people found
this helpful
The agent arranged the viewing of the property. They also informed the seller of the offer for the property and informed me of acceptance of the offer. The agent passed on the particulars to my solicitors. The agent chased up queries with the seller and her solicitors with regards to chasing up indemnity insurance for the property and a co-trustee for the transfer document. The agent rang me on the day of completion to tell me when I could meet the seller to collect the keys. The agent was ...
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Dec 11,2013
Minithumbup
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Dec 11,2013
2 people found
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Becky was very helpfull during the purchase of the above property. Being a bank repocession we needed to be instructed during the short time scale we had available (2 weeks ) in order to exchage contracts on time and pick up the keys as earlly as possible as I was returning to work offshore the next day....
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Dec 06,2013
Minithumbup
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Dec 06,2013
3 people found
this helpful
Provided solid advice and kept us up to date throughout the sale. The sale moved quickly and with the right amount of contact...
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Dec 02,2013
Minithumbup
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Dec 02,2013
2 people found
this helpful
Excellent service from the Peter Heron team. Becky kept in touch all the way through the process and was always very quick to answer any queries and very helpful. The team were helpful prior to viewing the property we bought right the way through to viewing and eventually buying the house. The Peter Heron team helped throughout and would highly recommend them....
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Dec 02,2013
Minithumbup
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Dec 02,2013
3 people found
this helpful
Superb service from Becky and the team at Peter Heron. They made selling our house easy and kept us informed every step of the way. I have no hesitation in recommending their services....
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By: Ashley O'Carroll, Managing Director
Dec 04, 2013
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Thank you for the review, it's great to hear from you and we're very pleased you chose us to sell your home! I'm so glad Becky and the team were able to help you and I've passed on your kind words.....
Jan 27,2013
Minithumbup
By:
Jan 27,2013
3 people found
this helpful
Our dealings with Peter Heron didn\'t get off to the best of starts when we made initial telephone contact after spotting a house we were very keen on in advert in local paper. We wanted to make an appointment to view an unoccupied house and were told we would have to wait 6 days because they were short staffed and didn\'t have anyone to escort us. If I were selling that house and knew that a cash buyer was being told they had to wait almost a week for a viewing I wouldn\'t be impressed! We visi...
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Dec 20,2012
Minithumbup
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Dec 20,2012
3 people found
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I was very happy with the service I received from the Sea Road branch Peter Heron, everything went smoothly and I would definately recommend them in the future....
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By: Dean Fraser
Nov 15, 2013
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Hi Kevin, Thank you for your kind comments. We pride ourselves in our commitment to everyone we work with from buyers, sellers, landlords and tenants and we're thrilled we could have helped you. Thanks, Peter Heron Residential Sales & Lettings....
Dec 12,2012
Minithumbup
By:
Dec 12,2012
1 people found
this helpful
I was exteremly happy with the service we recieved from Lynsey @ Peter Heron during the sale of our property, we would use them again in the future to sell. Mrs H...
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By: Dean Fraser
Nov 15, 2013
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Hi Mrs H, Thank you for your kind comments. We're very pleased that Lynsey was able to help sell your home. We wish you all the best and if you ever need any assistance, please feel free to give us a call. Thanks, Peter Heron Residential Sales & Lettings....
May 10,2012
Minithumbdown
By:
May 10,2012
3 people found
this helpful
Dealt with them a couple of years ago. We specifically requested a property to rent in Sunderland because my disabled wife has all of her care provided by Sunderland. We were shown what seemed to be an ideal property so we promptly paid a deposit. We shortly found it was actually in Durham and that we\'d have to rebuild the whole care system with Durham instead of Sunderland. Believe me, this would be more of a challenge than simply moving house. Peter Heron simply said "Holding Deposits a...
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What agent could do to change your mind?
If by \"Would you use the agent again\" you mean Peter Heron, then absolutely not. If you are referring to http://www.allagents.co.uk\", then definitely yes. These despicable practices should be made public to stop others getting shafted.
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By: ashley
Aug 16, 2012
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Thank you for your feedback. Having looked into this matter; I've been advised by my Lettings Team that you withdrew your interest in this property and as per our "holding deposit" agreement duly signed by yourselves, the deposit you paid was non refundable. Having removed the property from the lettings market whilst we obtained references and conducted a credit report in readiness of your tenancy; a lot of work had been carried out by our team and the fact you were unable to differen....
Feb 04,2012
Minithumbup
By:
Feb 04,2012
3 people found
this helpful
Becky and all the girls at the Fulwell branch did a fantastic job selling our house. They were very proactive with viewings and feedback and always friendly and professional. Even though the market was moving slowly, they were always busy booking viewings and generating interest. Becky in particular was very supportive and dependable upon for advice every step of the way....
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Dec 31,2011
Minithumbup
By:
Dec 31,2011
4 people found
this helpful
Empty property for 3 weeks without tenant thru another agent. Used Peter Heron and they found a tenant in 1 day. Brilliant - defo use again!!...
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By: Peter Heron Team
Nov 15, 2013
View all comments (1)
Hi J Pierce, Thank you for your review. Our lettings team here are thrilled that they were able to help you find a tenant, and in such short time as well! We do our best to maintain our very short void period so that landlords can find tenants quickly but also that tenants can find their new home quick and without hassle! If you're ever in need of finding tenants or property management services, we'd love to be able to help you again. Thanks, Peter Heron Residential Sales & Lettings....
May 04,2011
Minithumbdown
By:
May 04,2011
1 people found
this helpful
We have had nothing but problems with Peter Heron, some of there staff are down right rude. It's just a shame that most of the houses are on with them to be honest because if they were on with two venders I woulden't be going to view with Peter Heron....
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Apr 18,2011
Minithumbdown
By:
Apr 18,2011
1 people found
this helpful
I would never use Peter Heron or recommend them as the staff in their City Centre branch are consistently rude and unhelpful (with the exception of one of their Partners). Every enquiry seems to be a huge effort for them and it takes a lifetime to receive a reply to simple queries. I don't know how they can pride themselves on excellent customer service as we've certainly never seen any evidence of this....
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Oct 09,2009
Minithumbup
By:
Oct 09,2009
1 people found
this helpful
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Areas covered
  • SR1
  • SR2
  • SR3
  • SR4
  • SR5
  • SR6
  • SR7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £82,000
  • Max: £135,000

Letting No data

NAEA ARLA TPOS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 10 0 6 1 1 3
Becky Fenwick Becky Fenwick
Branch Manager
5 reviews

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Peter Heron - upload your photo Peter Heron
3 reviews

About Peter No description set View full profile
Lynsey McConnell Lynsey McConnell
Property Consultant
6 reviews

About Lynsey No description set View full profile

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Last updated at 12:12 PM 24/02/2015 by Dean Fraser

Complaints Procedure

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Last updated at 12:12 PM 24/02/2015 by Dean Fraser

Awards won by Peter Heron Estate Agents, Sunderland SR6 9BS

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