Peter Heron Estate Agents
City Centre Branch, Sunderland, SR1
4.5/5, 77 reviews
91% recommended
83% sales valuation accuracy
67% sales fee satisfaction
88% lettings valuation accuracy
88% lettings fee satisfaction
Peter Heron Residential Sales & Lettings specialise in sales and rentals within the City of Sunderland. We have been established as an estate agent and property specialist since the early 60's and as the business has grown, we have seen the Sunderland area develop and change into the diverse place that ... show more Peter Heron Residential Sales & Lettings specialise in sales and rentals within the City of Sunderland. We have been established as an estate agent and property specialist since the early 60's and as the business has grown, we have seen the Sunderland area develop and change into the diverse place that it is today.

Our City Centre Branch is located in the heart of Sunderland's City Centre on Fawcett Street and covers all properties to either buy, sell or rent south side of the river within the areas such as Ashbrooke, Barnes, High Barnes, Tunstall and many more propreties within the SR1 SR2, SR3, SR4 & SR7 areas.

Our Fulwell Branch is situated a 5 minute walk away from Sunderland's magnificent coastline and covers properties to either buy, sell or rent that are located north side of the river including the coastal suburb of Cleadon, Roker & Whitburn and many more properties within the postcodes SR5 & SR6.

Whether you are looking to buy, rent, sell of let a property in Sunderland, feel free to come in to either of our offices or call us on 0191 510 3323.

Opening Hours
Address

Peter Heron Estate Agents
20 Fawcett Street
Sunderland
Tyne and Wear
SR1 1RH
0191 510 3323

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 67% £49,000 £335,000
Lettings 88% 88% £395 £600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 24 3 17 0 5 1 2 2
Areas covered
  • SR1
  • SR2
  • SR3
  • SR4
  • SR5
  • SR6
  • SR7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS Move With Us
Latest Properties

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Peter Heron Estate Agents Branches (view all )

“Victoria and kelly have been excellent in the way they ......”

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Dec 04,2013
Minithumbup
By: 'Vicky'
Dec 04,2013
3 people found
this helpful
Victoria and kelly have been excellent in the way they manage my property they do so very efficiently Please continue to do a great job thank youereb...
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By: Lettings Director
Dec 06, 2013
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Glad to hear both Victoria and Kelly are doing a great job managing your property. Thanks for the review and your continued business! ...

“Very effective and efficient service, clear explanation, personal service.Prompt ......”

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Dec 04,2013
Minithumbup
By: 'Maggie'
Dec 04,2013
3 people found
this helpful
Very effective and efficient service, clear explanation, personal service. Prompt to return calls and eager to help, I dealt with Sarah Richardson who is a great asset to the company. Sarah answered all my questions honestly and I felt that she understood my needs....
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By: Lettings Director
Dec 06, 2013
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So pleased you were happy with the service Sarah provided. We always try to build a good solid relationship with our tenants so you always feel you can call us with any questions or problems that come up. Don't forget we are always here if you need any further assistance! ...

“Fast and efficient service from my 2 contacts in Sunderland. They ......”

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Dec 03,2013
Minithumbup
By: 'howard'
Dec 03,2013
4 people found
this helpful
Fast and efficient service from my 2 contacts in Sunderland. They have a decent sub-contractor base for necessary maintainance. Easy to read and evaluate their invoices, which are sent out on time in pdf format for your records...
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By: Lettings Director
Dec 10, 2013
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Thanks for your review happy our team are providing you with a good service! ...

“Peter Heron are managing my 5 properties as I no longer ......”

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Dec 03,2013
Minithumbup
By: 'LL'
Dec 03,2013
2 people found
this helpful
Peter Heron are managing my 5 properties as I no longer live in the UK. We communicate via email on a regular basis. I am kept up to speed on every aspect of each property, such as when repairs are required, properties being checked and a ...
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By: Lettings Director
Dec 06, 2013
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I am so pleased you are happy with the service Victoria is providing, I know how important communication is when you are overseas. Thank you so much for recommending Peter Heron Estate Agents ! ...

“I have generally been kept in the loop about most ......”

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Dec 03,2013
Minithumbup
By: 'Susan'
Dec 03,2013
3 people found
this helpful
I have generally been kept in the loop about most aspects of the tenancy. Once or twice I have had to ring to be kept updated eg about whether repairs have been made. Inspections have been reported to me but some have not- I need ...
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By: Lettings Director
Dec 06, 2013
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Many thanks for the review, it can sometimes be difficult contacting our tenants who travel throughout the year but hope the feedback we provide is helpful. As for the statements, we try our best to email at all times to reduce our carbon footprint! We will take your comments on board and look forward to a long relationship managing your properties in the future. ...

“We inheritted a property, but it took over 1 year to ......”

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Dec 01,2013
Minithumbup
By: 'LESLEY'
Dec 01,2013
1 people found
this helpful
We inheritted a property, but it took over 1 year to sell . The person that made the real difference in selling the house was Lesley at Peter Herons. She is an excellent ambassador for the company. She has a good mix of tact and tenacity. She ...
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By: Ashley O'Carroll MD
Dec 01, 2013
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Thank you so much for this feedback. Lesley is so happy with your comments. It's lovely that we've managed to push this through, leaving enough time for you to prepare for Christmas. May we wish you happy festivities and a very special 2014. Love from all all Peter Heron x ...

“Peter Heron have managed our property for approximately five years ......”

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Nov 29,2013
Minithumbup
By: 'Mr'
Nov 29,2013
2 people found
this helpful
Peter Heron have managed our property for approximately five years now. In all that time they have been extremely helpful and professional. Whenever we have had any issues they have always sorted them out with the minimum of fuss. Highly recommended!...
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By: Lettings Director
Nov 29, 2013
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I am so happy that after 5 years we are still providing you a great service! May I take this opportunity to thank you for your continued business. Your lovely comments really do mean a lot to the amazing team we have here! ...

“The Consultants provided an efficient, professional and informative service managing ......”

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Nov 29,2013
Minithumbup
By: 'Paul'
Nov 29,2013
1 people found
this helpful
The Consultants provided an efficient, professional and informative service managing the whole sales process dealing with enquiries and viewings, providing advice on offers received and liaising with all parties to conclude the sale of my property....
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By: Ashley O'Carroll MD
Nov 29, 2013
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Both Joanne and Lesley are delighted with your lovely review. May I personally thank you for your kind words and more importantly, many thanks for using our services. May we all at Peter Heron wish you the very best and please let us know if we can help you with anything in the future. Take Care x ...

“Victoria has been very helpful from the start, making the ......”

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Nov 29,2013
Minithumbup
By: 'Rachel'
Nov 29,2013
2 people found
this helpful
Victoria has been very helpful from the start, making the process really easy and straightforward, the communication level has been good which is important as we live overseas. Any problems were resolved quickly which is very important in maintaining a good tenant - agent relationship...
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By: Lettings director
Nov 29, 2013
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Thank you for your great review of Victoria. We understand how difficult it can be when someone is abroad and try our best to keep everyone up todate. ...

“Victoria has excellent customer service skills and is on hand ......”

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Nov 28,2013
Minithumbup
By: 'Danielle'
Nov 28,2013
2 people found
this helpful
Victoria has excellent customer service skills and is on hand anytime with any queries i may have. She is friendly warm and welcoming. She explained everything in great detail and is an asset to ur company. I would definately deal with her again....
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By: Lettings Director
Nov 29, 2013
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Thank you so much for your lovely review! Victoria is so pleased she was able to help you with your rental. Victoria as you know is always free to help you if you have any future queries. ...

“We are very pleased with the assistance that was given ......”

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Nov 28,2013
Minithumbup
By: 'England'
Nov 28,2013
1 people found
this helpful
We are very pleased with the assistance that was given to us during the process of negotiation. Please note that we are very pleased with the follow up by Kelly Mahoney....
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By: Lettings Director
Nov 28, 2013
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Thank you for your review. I am glad Kelly provided a great service and we wish you all the best in your new home! ...

“brilliant with Victoria house was on market while before decided ......”

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Nov 28,2013
Minithumbup
By: 'stacey'
Nov 28,2013
3 people found
this helpful
brilliant with Victoria house was on market while before decided to rent it out Victoria done fantastic job found brilliant tennents for me ive had no problem totally stress free score 10/10 for me...
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By: Lettings Director
Nov 28, 2013
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Thank you for the review. I'm really pleased Victoria did a fantastic job for you and we look forward to helping you again in the future. ...

“Absolutely excellent response from the whole team, but especially Victoria ......”

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Nov 28,2013
Minithumbup
By: 'AdrianW'
Nov 28,2013
3 people found
this helpful
Absolutely excellent response from the whole team, but especially Victoria and Dean. Finding us the perfect house in the first place, but then keeping us well informed with the viewing arrangements. Although our viewing was after 6pm we were constantly put at ease by the ...
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By: Lettings Director
Nov 28, 2013
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Thank you for taking the time to complete this review. It is always so good to hear that our Team within Peter Heron Lettings Department are continuing to deliver a great service to both landlords and tenants. We are so pleased we found your perfect home! ...

“we have sold 3 propertys over the last 20 year all with ......”

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Nov 25,2013
Minithumbup
By: 'julieanne'
Nov 25,2013
2 people found
this helpful
we have sold 3 propertys over the last 20 year all with petet heron we find the staff helpfull and this sale we dealt with rebbeca and she was very helpfull if we sell or buy again we will be using petet heron again VERY HAPPY...
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By: Ashley O'Carroll
Nov 26, 2013
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Thers's nothing we love more than a happy Client. Thankyou so much for your kind words and once again for your instructions in this instance. Your feedback has been passed on to Rebecca who's tickled pink and we look forward to helping you in the future. All the very best XX ...

“We have just completed on a house purchase, Rebecca from ......”

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Nov 25,2013
Minithumbup
By: 'Peter'
Nov 25,2013
3 people found
this helpful
We have just completed on a house purchase, Rebecca from Peter Heron could not have been more helpful, we needed to view the property a couple of times to measure up for work and Tom was always there a time to suit our needs. All ...
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By: Ashley O'Carroll
Nov 26, 2013
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Many thanks for your kind words and it was an absolute pleasure helping you with your house purchase. Hopefully you've already settled into your new home now and we are always here for you if you need our help in the future in any capacity. Wishing you all the very best and enjoy your first Christamas and New Year in your new home. Love from all the team here at Peter Heron x ...

“Extremely disappointed and annoyed with Peter Heron lettings department. They ......”

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Feb 18,2013
Minithumbdown
By: 'Steve'
Feb 18,2013
4 people found
this helpful
Extremely disappointed and annoyed with Peter Heron lettings department. They have charged me over £1200 in fees out of £3000 in rent for a 6 month let to tenants. Everytime you ask to speak with someone - that person is never in or not available. They are rude, ...
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“First impressions of the branch were excellent along with the ......”

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Sep 09,2012
Minithumbup
By: 'Satisfied'
Sep 09,2012
2 people found
this helpful
First impressions of the branch were excellent along with the professionalism and friendliness of their staff. I was impressed with their local knowledge and the advice they were able to offer me. I would consider using Peter Heron in the future....
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No fees information available
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Last updated at 12:11 PM 24/02/2015 by Dean Fraser

Awards won by Peter Heron Estate Agents, Sunderland SR1 1RH


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