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    Jessica Slack
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Peter Alan

22 Dumraven Place Bridgend
Mid Glamorgan
CF31 1JD

01656 657201

Apr 15,2016
Minithumbdown
By:
Apr 15,2016
0 people found
this helpful
After having 2 house viewings confirmed, re-arranged work commitments to view the properties, only to have BOTH viewings cancelled at the last minute. I found the explanation that both houses were suddenly unavailable to view very unlikely. I suspect that both employees had something else planned which required an early finish on their part. Very poor attitude and would not give me a confirmed concrete alternative viewing date. If this is their attitude with prospective clients, I have no wish ...
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Comment on agent fees
Fortunately, did not get to that stage
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Sep 18,2015
Minithumbdown
By:
Sep 18,2015
3 people found
this helpful
I have had numerous issues with Peter Alan from the date of moving in over a year ago, these issues have been constantly ongoing and whenever you report a maintenance issue there is a song and dance over it being done, after weeks or even months of constantly phoning and arguing with them they may finally get the work done. They repeatedly use the landlord as the reason for not being able to complete work which they are legally required to undertake to the point that local council services have ...
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By: Adam Jackson
Feb 18, 2016
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Thanks to some excellent members of staff in the bridgend branch A full bond return was issued.....
Jun 10,2015
Minithumbdown
By:
Jun 10,2015
1 people found
this helpful
Incredibly disappointed, viewed a flat, agreed to rent and was told the landlord would let me start renting it a few weeks later on the phone before my visit, was assured the flat was mine, went on holiday and got an email a few weeks later saying they had decided to let it to someone else. They pulled the rug from under me and I'm absolutely gutted, will not be dealing with Peter Alan again....
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By: Peter Alan
Jun 10, 2015
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Hi, I am sorry to hear that you were disappointed with the service from our Bridgend branch. Would you be able to please email customerservice@peteralan.co.uk with further details and we will look into this for you. This will also help us to improve our service in the future and avoid any similar situations from occurring. Many thanks....
May 28,2013
Minithumbdown
By:
May 28,2013
2 people found
this helpful
you wouldn\'t let my girlfriend rent at 1st because she was Bulgarian had the funds in account she couldn\'t pay one up front and admin fee she had to pay full rent of 6months up front, and now you wont release the bond, apartment returned a1 condition. why ? will be contacting my solicitors...
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