Properties Glasgow - Infiniti Properties
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Penny Lane Homes

67 High Street Johnstone
Renfrewshire
PA5

01505331114

Mar 19,2015
Minithumbdown
By:
Mar 19,2015
2 people found
this helpful
I have rented from few different vendors in the last few years but have never dealt with such an ameturish bunch purporting to be professionals having paid the deposit and first months rent we then had to pay for an electrician and a plumber to carry out repairs and we are still waiting to be repaid do not rent from this shower of jokers...
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What agent could do to change your mind?
It would have been better if agent could be contacted and paid for repairs instead of having to pay for it with no chance of claiming monies for repairs
Comment on agent fees
Legalised extorsion
Was this helpful? Yes
By: Kevin
Aug 13, 2015
View all comments (1)
A common misconception is that the agent is the landlord, they are not. The job of the agent is to take landlords instructions and carry them out to the best of their abilities. If you had paid for works on behalf of the landlord and had already reported them in writing you may have right to reclaim them from rental. This agent provides each tenant who moves into a rented property in with a tenant information pack which informs the tenant of their rights in respect of repairs required, I woul....
Mar 18,2013
Minithumbdown
By:
Mar 18,2013
9 people found
this helpful
Terrible service to tenants. Will charge you for anything and everything if possible. The vast majority of these charges are illegal under the Housing Act. Do not recommend these agents at all unless you enjoy being the victim of daylight robbery. Disgraceful. Furthermore, they take excessive amounts of time to process applications for short term tenancies....
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Was this helpful? Yes
By: Kevin
Aug 13, 2015
View all comments (1)
Penny Lane Homes (Johnstone) Ltd don't make any charges to tenants, the legislation was clarified a couple of years ago and it is illegal to charge some fees to tenants. They can only take landlords instructions in respect of accepting tenants into their property and application forms are processed as soon as possible given the above, the speed of references depends on how quickly the applicant employer/s and previous landlord reply to reference requests.....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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