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    Timothy Taylor
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    Jimmy Scott Foley
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    Dan Yuill
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    Gabrielle Haugh
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    Robert Keeble
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    Reinis Pauls
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    Charlotte Collins
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    Jo Zambelli
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    Sarah Hickmott
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Pedder

45 London Road Forest Hill, London
Greater London
SE23 3TY

020 8314 4070
Oct 11,2017
Minithumbup
Sarah Hickmott
By: 'Leslie Davies'
Oct 11,2017
0 people found
this helpful
Property was presented well in sales literature. Prospective buyers were of a good quarterly. Staff contact was good as were progress reports. Final sale satisfactorily completed without complications. All in all good service resulted in best result....
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Gwenno Hughes
By: 'zmb'
Oct 05,2017
0 people found
this helpful
Gwenno was incredibly helpful, enthusiastic and friendly when helping me view properties in Forest Hill. It was my first time renting so I probably had more questions than normal, but she was never less than patient and was also swift with paperwork once I had found a flat....
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Comment on agent fees
I thought the fees were good for the service given.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Gwenno Hughes
By: 'Anon'
Oct 05,2017
0 people found
this helpful
Gwenno was super helpful in getting my daughter all set up to rent the flat. We had a number of issues to deal with, and in every case Gwenno was really friendly, and bent over backwards to move things forward for us. I am very grateful to her for all her help....
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Comment on agent fees
I feel the fees payable to agents are too high, and I am hoping government legislation will fix/eliminate excessive fees. Fees make it very difficult, even impossible, for young people, often on very limited incomes, to be able to rent. They mostly have to resort to private landlords who are unpoliced and may be letting substandard, dangerous accommodation. High fees act as a barrier for everyone to have access to decent accommodation. Landlords should be the ones paying most of the costs, rather than agencies profiting from both landlords and renters. I accept that some fees are inevitable and necessary (checking references for example), but the inventory/check in fee seems ludicrous.
Was this helpful? Yes
Oct 04,2017
Minithumbup
Charlotte Collins
By: 'Kate Murphy'
Oct 04,2017
0 people found
this helpful
Charlotte did a great job at progressing our sale and was always on hand to answer our queries. She is very calm under pressure and patient in the way that she deals with her customers....
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Comment on agent fees
Standard
Was this helpful? Yes
Oct 02,2017
Minithumbup
Charlotte Collins
By: 'Amy'
Oct 02,2017
0 people found
this helpful
Charlotte was extremely helpful throughout the entire process of our purchase. She stayed in regular communication with all parties, and was both proactive and highly efficient in managing the lead up from viewing to exchange - rare things to find in our experience of estate agents! We would not hesitate to recommend her and Pedder Forest Hill....
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Was this helpful? Yes
Oct 01,2017
Minithumbup
Gwenno Hughes
By: 'Jen'
Oct 01,2017
0 people found
this helpful
Gwenno was very helpful and attentive throughout the viewing and paperwork process âÂร‚โ‚ฌÂร‚โ€œ very reassuring, especially after some of our previous experiences with other agents in Forest Hill!...
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Comment on agent fees
Fees seemed reasonable.
Was this helpful? Yes
Oct 01,2017
Minithumbup
Gwenno Hughes
Jo Zambelli
By: 'Megan Edwards'
Oct 01,2017
0 people found
this helpful
Very efficient, personable service. Excellent communication from both Gwenno and Jo and was never made to feel that anything was to much of a problem. Would highly recommend using pedder. Great experience!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2017
Minithumbup
Gwenno Hughes
By: 'Rose'
Sep 26,2017
0 people found
this helpful
From the moment we met Gwenno to the point where she handed over the keys, she was smiling, enthusiastic and helpful. She was always easy to contact and made the whole process much easier and less stressful than we have found in the past. She was incredibly patient and calming when I was having a referencing issue, and I really felt like she was on our side the whole time. At no point did we feel like she was being a salesperson, it really felt like she genuinely cared. Thank you so much Gwenno!...
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Comment on agent fees
The fees are high, but no more expensive than other London agents.
Was this helpful? Yes
Sep 14,2017
Minithumbup
Charlotte Collins
By: 'Oliver and Grainne'
Sep 14,2017
0 people found
this helpful
Charlotte was fantastic at managing a very difficult chain, I don't think the move would have happened without her. We can't thank her enough....
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Was this helpful? Yes
Sep 14,2017
Minithumbup
Reinis Pauls
By: 'SHong'
Sep 14,2017
0 people found
this helpful
I bought a house in Forest Hill and Reinis was my contact. He really worked for the seller but I found him to be calm, courteous and collaborative - the 3 C's! Nothing was ever too much trouble and he was incredibly helpful when the sale almost collapsed due to a last minute hiccup at exchange (that needed mortgage company attention), I would not hesitate to use Pedder for a future sale or purchase based on my experience with Reinis and his team - they are just so very professional and pleasant ...
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Comment on agent fees
NA - I bought with them so didn't apply
Was this helpful? Yes
Aug 31,2017
Minithumbup
Charlotte Collins
By: 'Natasha C'
Aug 31,2017
1 people found
this helpful
Charlotte was a pleasure to deal with in what is a stressful time buying a house. She was always patient, explained exactly what was going on in the process, and was consistent in chasing up details. As a buyer I found Charlotte a huge help and never felt like she was ever taking advantage of us (which I have felt having had an experience with KFH). When we come to sell our home I would like her to be our agent....
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Aug 10,2017
Minithumbup
Charlotte Collins
By: 'Valerie'
Aug 10,2017
1 people found
this helpful
We recently sold our house in Forest Hill and Charlotte was a total star from start to finish. Nothing was too much trouble (even dealing with the trickier issues) and she made the whole process almost pleasurable!! She certainly deserves recognition for this caring approach to her clients and we wish her loads of success in her career, she deserves it....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 06,2017
Minithumbup
Charlotte Collins
By: 'Maryanne & James'
Aug 06,2017
2 people found
this helpful
Charlotte was absolutely incredible! If she is not a branch manager any time soon we will be very surprised. From the moment we met her she was so friendly, kind and professional. She dealt with any problems throughout the process swiftly, and nothing was too much trouble. We were in a big chain and we are not sure how we would have gone through the stress of buying our new home without her help. She had a buyer for our place in less than a week, and she even worked through her day off to help ...
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Comment on agent fees
good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Charlotte Collins
By: 'Caroline M'
Aug 04,2017
2 people found
this helpful
I recently bought a home through Charlotte Collins at Pedder. I found her friendly, professional and accommodating. We had an issue with a delayed exchange and she was equally helpful to me, a purchaser, as she was the vendor to resolve the matter. She was excellent throughout the entire process. Charlotte, a big thank you....
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Was this helpful? Yes
Jul 28,2017
Minithumbup
Jo Zambelli
By: 'landlord forest hill'
Jul 28,2017
0 people found
this helpful
I dealt with quite a few Estate Agents before as a landlord (incl. Pedders), the experience I had with Jo was much better than any before. She was very organised, extremely helpful going the extra mile, and most importantly competent. At the end, Jo managed to achieve a higher offer than the asking price and an earlier move in date, which was a plus for me. I look forward to work with Jo again....
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Was this helpful? Yes
Jun 17,2017
Minithumbup
Charlotte Collins
By: 'Hannah Mullaney'
Jun 17,2017
1 people found
this helpful
We bought a house through Charlotte at Pedder and she was just brilliant from start to finish. Having seen one property with her and not been successful with our offer on it, she continued to send us places she thought we would like (and she evidently listened carefully to our requirements). Fast forward a few months and we're moving into our new home. Charlotte went above and beyond to get us in smoothly, including helping unload the van between her other viewings! Charlotte, you're one in a mi...
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Was this helpful? Yes
May 22,2017
Minithumbup
Reinis Pauls
Dan Yuill
By: 'Mark'
May 22,2017
0 people found
this helpful
I used Pedder to sell my flat in Forest Hill earlier in the year. After choosing a cash buyer in the hope that it would make things quick and painless the buyer quickly turned into total nightmare. Reinis and Daniel had to help keep things together and spent lots of time working back and forth between all parties to ensure the transaction was going ahead. Often clearing up miscommunication between the solicitors. These guys have local knowledge, understand the process well and in my opinion ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
May 05,2017
Minithumbup
Reinis Pauls
Robert Keeble
By: 'L Carlin'
May 05,2017
0 people found
this helpful
Reinis and Robert were friendly, calm and professional. They handled all aspects of the move and we're very grateful to both of them for making it all go smoothly! We couldn't recommend them more....
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Was this helpful? Yes
Dec 06,2016
Minithumbup
Dan Yuill
By: 'John M'
Dec 06,2016
1 people found
this helpful
Provided a thoroughly professional and helpful service from start to finish. Always courteous and pleasant and on top of the job. Nudged people along when necessary to keep the sale moving....
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Comment on agent fees
Competitive.
Was this helpful? Yes
Sep 14,2016
Minithumbup
Dan Yuill
Reinis Pauls
By: 'Morag'
Sep 14,2016
0 people found
this helpful
We were very impressed with Dan Yuill and Reinis Pauls at Pedder in Forest Hill. They handled the sale of our property very well. They were very clear at the outset on the process and fees involved. The marketing materials and photos were produced very quickly and to a very high quality. They were consistently proactive in finding a buyer and we felt always had our best interests at heart. Our sale occurred over the Brexit period and they steered us through this very well. We wouldn't hesitate t...
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Was this helpful? Yes
Mar 16,2016
Minithumbup
Gabrielle Haugh
Robert Keeble
By: 'Ben'
Mar 16,2016
0 people found
this helpful
I would like to commend the excellent service I have received from Pedder in renting out my property in Forest Hill. As a first-time landlord, I have found both Robert Keeble and Gabrielle Haugh extremely helpful and encouraging at all stages in the process. Both have been responsive to my requests and highly efficient in all dealings. Both have often gone beyond the call of duty to provide advice, and I have really appreciated this. Pedder has quickly found what I hope will prove to be excellen...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 27,2015
Minithumbup
Dan Yuill
By: 'Nick Greenwood'
Nov 27,2015
0 people found
this helpful
We were very pleased with how you handled the whole house buying process. You were professional, calm and efficient and we always felt you had put best interests at heart. You got the job done thoroughly without ever becoming pushy or overbearing. It was very impressive! Over the time of looking for a property we used many different Estate Agents but Pedder came out head and shoulders on top throughout. The working environment you have at the Forest Hill branch works extremely well!...
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Was this helpful? Yes
Jun 05,2015
Minithumbup
Dan Yuill
By: 'Sam'
Jun 05,2015
0 people found
this helpful
Dan and his colleagues at Pedder Forest Hill were excellent. He explained the selling process well, was clear about what Pedder would do to help sell the property and how, and upfront about fees. He explained his valuation and offered advice on how to approach the sale. Everything was arranged quickly and efficiently. The brochure/website details were excellent, with great photos. He listened to any suggestions I had (and, for example, acted quickly to a request to add a photo to the website). T...
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Was this helpful? Yes
May 29,2015
Minithumbup
Dan Yuill
By: 'Ophiuchus'
May 29,2015
0 people found
this helpful
In the end I didn't buy a property through Pedder but Dan Yuill was consistently the most proactive estate agent during my search, he showed us at least 15 properties. He did his best to stick to our brief but also showed a couple of interesting places we would not have normally considered. In the end he was trumped when we found a spectacular flat ยขรขโ€šยฌรขโ‚ฌล“ that I wish he was selling, rather than the dreadful experience I had with another local agent....
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Was this helpful? Yes
May 28,2015
Minithumbup
Dan Yuill
By: 'Des'
May 28,2015
0 people found
this helpful
Dan has been excellent in seeing through the sale of the property to me. He has always been available when I needed him for queries. He adds value by engaging in ideas about how a property can be improved or made more marketable. He genuinely enjoys providing a service and takes pride in his work. I will come back to him to rent and sell my development property. ( Until recently I worked as Corporate Director (Customer Services) for a large Government sector overseeing the work of 4500 people......
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Was this helpful? Yes
Apr 17,2015
Minithumbdown
By: 'Filip'
Apr 17,2015
1 people found
this helpful
This estate agents charged me ฦ’รขโ‚ฌลกโ€š£500 for nothing they are rude.Stay away. I was waiting for agent 45 minutes. Stay away there is much better agents....
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What agent could do to change your mind?
Agent was rude and charged me more then ฦ’รขโ‚ฌลกโ€š£500
Attached Files
Was this helpful? Yes
Feb 19,2014
Minithumbup
By: 'Chris'
Feb 19,2014
0 people found
this helpful
Excellent service provided by the guys at Pedder. All went smoothly, the open day was well managed and we were kept informed every step of the way. Would highly recommend....
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Was this helpful? Yes
Dec 30,2013
Minithumbup
Dan Yuill
By: 'Sean H'
Dec 30,2013
1 people found
this helpful
Daniel was in charge of the sale of my flat in Forest Hill. Throughout the sale process he was always up to speed and happy to help with any queries or question I had. I would thoroughly recommend his services to any vendor....
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Was this helpful? Yes
Oct 24,2013
Minithumbup
Dan Yuill
By: 'JEMO'
Oct 24,2013
1 people found
this helpful
Dan Yuill and his colleague Timothy at Pedder Property were very professional from the outset. Always punctual, courteous and considerate, he handled all our questions well and fully. Dan's first showing of our house in our absence brought four immediate offers, two of them above our asking price. He advised us well on a good conveyancing solicitor and helped make sure that all proceeded properly. He was also very accurate in his estimate of the time the process would consume, despite a very wil...
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Was this helpful? Yes
Jun 24,2013
Minithumbdown
By: 'Corinne'
Jun 24,2013
7 people found
this helpful
I tried to arrange a viewing of a property through Pedder Forest Hill with difficulty, a lot of going back and forth and different stories from a number of different agents in the same office. We wanted to be the first to view as we knew the property would go quickly so went to the trouble of taking a days holiday from work, the agent promised me that we were the first people and was completely aware that we had taken time from work especially. On the day of the viewing we were in the area...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 69% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ290,000
  • Max: ยฃ650,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 4 3 13 0 9 0 1 0
Timothy Taylor - upload your photo Timothy Taylor
2 reviews

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Jimmy Scott Foley - upload your photo Jimmy Scott Foley
1 reviews

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Dan Yuill - upload your photo Dan Yuill
9 reviews

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Gabrielle Haugh - upload your photo Gabrielle Haugh
1 reviews

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Robert Keeble - upload your photo Robert Keeble
2 reviews

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Reinis Pauls - no image available Reinis Pauls
Senior Property Consultant
4 reviews

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Charlotte Collins - upload your photo Charlotte Collins
8 reviews

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Jo Zambelli - upload your photo Jo Zambelli
2 reviews

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Gwenno Hughes Gwenno Hughes
Property Consultant
5 reviews

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Sarah Hickmott - upload your photo Sarah Hickmott
1 reviews

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