• claim your profile
    Timothy Taylor
  • claim your profile
    Jimmy Scott Foley
  • upload your photo
    Daniel Yuill
  • claim your profile
    Gabrielle Haugh
  • claim your profile
    Robert Keeble
  • upload your photo
    Reinis Pauls
  • claim your profile
    Charlotte Collins
  • claim your profile
    Jo Zambelli
  • Gwenno Hughes
    Gwenno Hughes
  • claim your profile
    Sarah Hickmott
No description available.
Pedder

45 London Road Forest Hill, London
Greater London
SE23 3TY

020 8314 4070
Website not available

Properties for sale
Properties for rent
Nov 28,2017
Minithumbup
Gwenno Hughes
By: 'Laura Joned'
Nov 28,2017
0 people found
this helpful
Gwenno has been absolutely fantastic with our (fairly particular and time critical) search. She represented Pedder brilliantly and clearly balanced our needs and those of our landlord carefully. She communicates clearly and quickly - we can't fault her! She's an asset to the company and her profession (which let's face it, doesn't have the best reputation)....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Nov 22,2017
Minithumbup
Gwenno Hughes
Daniel Yuill
By: 'Sarah and Andrew Richmond'
Nov 22,2017
0 people found
this helpful
Gwenno took care of everything for us on our first experience at letting our property. We felt completely at ease with paperwork reminders as well as her availability to answer queries to ensure our tenants moved in to the property swiftly....
read full review
Was this helpful? Yes
Nov 10,2017
Minithumbup
Charlotte Collins
By: 'MillyR'
Nov 10,2017
1 people found
this helpful
After a previous fallen through sale with a different agent, it's safe to say my partner and I were a little battled-scarred coming into trying to buy again. Charlotte has been an absolute gem all through the process, from allowing us multiple visits to the property, liaising with the vendor on our behalf on price and generally being a wonderful hand holder. I would thoroughly recommend Pedder Forest Hill because of the service she has provided....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Nov 07,2017
Minithumbup
Charlotte Collins
By: 'Billy & Laura'
Nov 07,2017
1 people found
this helpful
We have just bought our first house, and were lucky to get Charlotte from the Forest Hill office to guide us through the process. Can't say enough good about her, she was a legend from start to finish. Personable and friendly, but also hard working to pull all the stops to help us meet the target completion date by chasing solicitors hard, even when she was clearly under the weather with a bad cold! Thanks Charlotte....
read full review
Comment on agent fees
No fee as buyers.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Charlotte Collins
Daniel Yuill
By: 'Ken Moore.'
Nov 07,2017
1 people found
this helpful
I have found the staff at pedders Forest Hill to be first class. I have liaised with Daniel, Charlotte, and Ray, and found them all very helpful, especially with keeping me informed throughout the process....
read full review
Comment on agent fees
The are what you would expect for the London market.
Was this helpful? Yes
Nov 01,2017
Minithumbup
Jo Zambelli
Gwenno Hughes
By: 'Bmull'
Nov 01,2017
0 people found
this helpful
We have been offered lots of support with letting our flat and have found this an easy and straight forward process. This has been appreciated as we have recently moved abroad. We found everyone helpful in branch, especially Jo and Gwenno....
read full review
Comment on agent fees
We appreciated having a discount after buying with Pedder two years ago and this encouraged us to let with Pedder
Was this helpful? Yes
Oct 24,2017
Minithumbup
Jo Zambelli
By: 'Iona'
Oct 24,2017
0 people found
this helpful
Jo was lovely and helpful from the start. She handled all our queries, big and small, and nothing seemed too much trouble for her. She made sure we knew every step of the application process and was kind and professional when dealing with delays. Everything went to plan and our move in was as smooth as it could have been thanks to her work....
read full review
Comment on agent fees
The fees were expensive for us but in line with what we expected to pay in Inner London
Was this helpful? Yes
Oct 23,2017
Minithumbup
By: 'Colin'
Oct 23,2017
0 people found
this helpful
We are all settled in at our new home at its perfect. We originally travelled to view another property not too far away and unfortunately it was taken as we arrived at the train station. It was jo who kindly thought of us and gave us a ring back with a property she thought we might like. And she was right. It took us by surprise but we were over the moon to find a cosy abode behind our favourite school for the children. So many thanks to jo for thinking of us that day. She has been wonderful. Ve...
read full review
Comment on agent fees
Good.very manageable even for a family of four
Was this helpful? Yes
Oct 11,2017
Minithumbup
Sarah Hickmott
By: 'Leslie Davies'
Oct 11,2017
0 people found
this helpful
Property was presented well in sales literature. Prospective buyers were of a good quarterly. Staff contact was good as were progress reports. Final sale satisfactorily completed without complications. All in all good service resulted in best result....
read full review
Comment on agent fees
Fees were reasonable.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Gwenno Hughes
By: 'zmb'
Oct 05,2017
0 people found
this helpful
Gwenno was incredibly helpful, enthusiastic and friendly when helping me view properties in Forest Hill. It was my first time renting so I probably had more questions than normal, but she was never less than patient and was also swift with paperwork once I had found a flat....
read full review
Comment on agent fees
I thought the fees were good for the service given.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Gwenno Hughes
By: 'Anon'
Oct 05,2017
0 people found
this helpful
Gwenno was super helpful in getting my daughter all set up to rent the flat. We had a number of issues to deal with, and in every case Gwenno was really friendly, and bent over backwards to move things forward for us. I am very grateful to her for all her help....
read full review
Comment on agent fees
I feel the fees payable to agents are too high, and I am hoping government legislation will fix/eliminate excessive fees. Fees make it very difficult, even impossible, for young people, often on very limited incomes, to be able to rent. They mostly have to resort to private landlords who are unpoliced and may be letting substandard, dangerous accommodation. High fees act as a barrier for everyone to have access to decent accommodation. Landlords should be the ones paying most of the costs, rather than agencies profiting from both landlords and renters. I accept that some fees are inevitable and necessary (checking references for example), but the inventory/check in fee seems ludicrous.
Was this helpful? Yes
Oct 04,2017
Minithumbup
Charlotte Collins
By: 'Kate Murphy'
Oct 04,2017
1 people found
this helpful
Charlotte did a great job at progressing our sale and was always on hand to answer our queries. She is very calm under pressure and patient in the way that she deals with her customers....
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Oct 02,2017
Minithumbup
Charlotte Collins
By: 'Amy'
Oct 02,2017
1 people found
this helpful
Charlotte was extremely helpful throughout the entire process of our purchase. She stayed in regular communication with all parties, and was both proactive and highly efficient in managing the lead up from viewing to exchange - rare things to find in our experience of estate agents! We would not hesitate to recommend her and Pedder Forest Hill....
read full review
Was this helpful? Yes
Oct 01,2017
Minithumbup
Gwenno Hughes
By: 'Jen'
Oct 01,2017
0 people found
this helpful
Gwenno was very helpful and attentive throughout the viewing and paperwork process – very reassuring, especially after some of our previous experiences with other agents in Forest Hill!...
read full review
Comment on agent fees
Fees seemed reasonable.
Was this helpful? Yes
Oct 01,2017
Minithumbup
Gwenno Hughes
Jo Zambelli
By: 'Megan Edwards'
Oct 01,2017
0 people found
this helpful
Very efficient, personable service. Excellent communication from both Gwenno and Jo and was never made to feel that anything was to much of a problem. Would highly recommend using pedder. Great experience!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2017
Minithumbup
Gwenno Hughes
By: 'Rose'
Sep 26,2017
0 people found
this helpful
From the moment we met Gwenno to the point where she handed over the keys, she was smiling, enthusiastic and helpful. She was always easy to contact and made the whole process much easier and less stressful than we have found in the past. She was incredibly patient and calming when I was having a referencing issue, and I really felt like she was on our side the whole time. At no point did we feel like she was being a salesperson, it really felt like she genuinely cared. Thank you so much Gwenno!...
read full review
Comment on agent fees
The fees are high, but no more expensive than other London agents.
Was this helpful? Yes
Sep 14,2017
Minithumbup
Charlotte Collins
By: 'Oliver and Grainne'
Sep 14,2017
1 people found
this helpful
Charlotte was fantastic at managing a very difficult chain, I don't think the move would have happened without her. We can't thank her enough....
read full review
Was this helpful? Yes
Sep 14,2017
Minithumbup
Reinis Pauls
By: 'SHong'
Sep 14,2017
0 people found
this helpful
I bought a house in Forest Hill and Reinis was my contact. He really worked for the seller but I found him to be calm, courteous and collaborative - the 3 C's! Nothing was ever too much trouble and he was incredibly helpful when the sale almost collapsed due to a last minute hiccup at exchange (that needed mortgage company attention), I would not hesitate to use Pedder for a future sale or purchase based on my experience with Reinis and his team - they are just so very professional and pleasant ...
read full review
Comment on agent fees
NA - I bought with them so didn't apply
Was this helpful? Yes
Aug 31,2017
Minithumbup
Charlotte Collins
By: 'Natasha C'
Aug 31,2017
1 people found
this helpful
Charlotte was a pleasure to deal with in what is a stressful time buying a house. She was always patient, explained exactly what was going on in the process, and was consistent in chasing up details. As a buyer I found Charlotte a huge help and never felt like she was ever taking advantage of us (which I have felt having had an experience with KFH). When we come to sell our home I would like her to be our agent....
read full review
Was this helpful? Yes
Aug 10,2017
Minithumbup
Charlotte Collins
By: 'Valerie'
Aug 10,2017
1 people found
this helpful
We recently sold our house in Forest Hill and Charlotte was a total star from start to finish. Nothing was too much trouble (even dealing with the trickier issues) and she made the whole process almost pleasurable!! She certainly deserves recognition for this caring approach to her clients and we wish her loads of success in her career, she deserves it....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 06,2017
Minithumbup
Charlotte Collins
By: 'Maryanne & James'
Aug 06,2017
2 people found
this helpful
Charlotte was absolutely incredible! If she is not a branch manager any time soon we will be very surprised. From the moment we met her she was so friendly, kind and professional. She dealt with any problems throughout the process swiftly, and nothing was too much trouble. We were in a big chain and we are not sure how we would have gone through the stress of buying our new home without her help. She had a buyer for our place in less than a week, and she even worked through her day off to help ...
read full review
Comment on agent fees
good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Charlotte Collins
By: 'Caroline M'
Aug 04,2017
2 people found
this helpful
I recently bought a home through Charlotte Collins at Pedder. I found her friendly, professional and accommodating. We had an issue with a delayed exchange and she was equally helpful to me, a purchaser, as she was the vendor to resolve the matter. She was excellent throughout the entire process. Charlotte, a big thank you....
read full review
Was this helpful? Yes
Jul 28,2017
Minithumbup
Jo Zambelli
By: 'landlord forest hill'
Jul 28,2017
0 people found
this helpful
I dealt with quite a few Estate Agents before as a landlord (incl. Pedders), the experience I had with Jo was much better than any before. She was very organised, extremely helpful going the extra mile, and most importantly competent. At the end, Jo managed to achieve a higher offer than the asking price and an earlier move in date, which was a plus for me. I look forward to work with Jo again....
read full review
Was this helpful? Yes
Jun 17,2017
Minithumbup
Charlotte Collins
By: 'Hannah Mullaney'
Jun 17,2017
1 people found
this helpful
We bought a house through Charlotte at Pedder and she was just brilliant from start to finish. Having seen one property with her and not been successful with our offer on it, she continued to send us places she thought we would like (and she evidently listened carefully to our requirements). Fast forward a few months and we're moving into our new home. Charlotte went above and beyond to get us in smoothly, including helping unload the van between her other viewings! Charlotte, you're one in a mi...
read full review
Was this helpful? Yes
May 22,2017
Minithumbup
Reinis Pauls
Daniel Yuill
By: 'Mark'
May 22,2017
0 people found
this helpful
I used Pedder to sell my flat in Forest Hill earlier in the year. After choosing a cash buyer in the hope that it would make things quick and painless the buyer quickly turned into total nightmare. Reinis and Daniel had to help keep things together and spent lots of time working back and forth between all parties to ensure the transaction was going ahead. Often clearing up miscommunication between the solicitors. These guys have local knowledge, understand the process well and in my opinion ...
read full review
Comment on agent fees
Competitive fees
Was this helpful? Yes
May 05,2017
Minithumbup
Reinis Pauls
Robert Keeble
By: 'L Carlin'
May 05,2017
0 people found
this helpful
Reinis and Robert were friendly, calm and professional. They handled all aspects of the move and we're very grateful to both of them for making it all go smoothly! We couldn't recommend them more....
read full review
Was this helpful? Yes
Dec 06,2016
Minithumbup
Daniel Yuill
By: 'John M'
Dec 06,2016
1 people found
this helpful
Provided a thoroughly professional and helpful service from start to finish. Always courteous and pleasant and on top of the job. Nudged people along when necessary to keep the sale moving....
read full review
Comment on agent fees
Competitive.
Was this helpful? Yes
Sep 14,2016
Minithumbup
Daniel Yuill
Reinis Pauls
By: 'Morag'
Sep 14,2016
0 people found
this helpful
We were very impressed with Dan Yuill and Reinis Pauls at Pedder in Forest Hill. They handled the sale of our property very well. They were very clear at the outset on the process and fees involved. The marketing materials and photos were produced very quickly and to a very high quality. They were consistently proactive in finding a buyer and we felt always had our best interests at heart. Our sale occurred over the Brexit period and they steered us through this very well. We wouldn't hesitate t...
read full review
Was this helpful? Yes
Mar 16,2016
Minithumbup
Gabrielle Haugh
Robert Keeble
By: 'Ben'
Mar 16,2016
0 people found
this helpful
I would like to commend the excellent service I have received from Pedder in renting out my property in Forest Hill. As a first-time landlord, I have found both Robert Keeble and Gabrielle Haugh extremely helpful and encouraging at all stages in the process. Both have been responsive to my requests and highly efficient in all dealings. Both have often gone beyond the call of duty to provide advice, and I have really appreciated this. Pedder has quickly found what I hope will prove to be excellen...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 27,2015
Minithumbup
Daniel Yuill
By: 'Nick Greenwood'
Nov 27,2015
0 people found
this helpful
We were very pleased with how you handled the whole house buying process. You were professional, calm and efficient and we always felt you had put best interests at heart. You got the job done thoroughly without ever becoming pushy or overbearing. It was very impressive! Over the time of looking for a property we used many different Estate Agents but Pedder came out head and shoulders on top throughout. The working environment you have at the Forest Hill branch works extremely well!...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £290,000
  • Max: £650,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 7 3 14 0 11 0 1 0
Timothy Taylor - upload your photo Timothy Taylor
2 reviews

About Timothy No description set View full profile
Jimmy Scott Foley - upload your photo Jimmy Scott Foley
1 reviews

About Jimmy No description set View full profile
Daniel Yuill - no image available Daniel Yuill
Branch Manager
11 reviews

About Daniel No description set View full profile
Gabrielle Haugh - upload your photo Gabrielle Haugh
1 reviews

About Gabrielle No description set View full profile
Robert Keeble - upload your photo Robert Keeble
2 reviews

About Robert No description set View full profile
Reinis Pauls - no image available Reinis Pauls
Senior Property Consultant
4 reviews

About Reinis No description set View full profile
Charlotte Collins - upload your photo Charlotte Collins
11 reviews

About Charlotte No description set View full profile
Jo Zambelli - upload your photo Jo Zambelli
4 reviews

About Jo No description set View full profile
Gwenno Hughes Gwenno Hughes
Property Consultant
8 reviews

About Gwenno No description set View full profile
Sarah Hickmott - upload your photo Sarah Hickmott
1 reviews

About Sarah No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Pedder, London SE23 3TY

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property