No description available.
Pearsons

58-60 London Road Southampton
Hampshire
SO15 2AH

023 8023 3288, 023 8023 2909

Apr 24,2014
Minithumbdown
By:
Apr 24,2014
2 people found
this helpful
Pearsons has simply provided a consistently terrible level of tenant care, by repeatedly failing to respond issues of maintenance and repair from the start of my tenancy until the end. Issues include a 3 month delay from reporting a broken cooker to having it replaced, multiple minor repairs that were promised on move in, yet failed to materialise (despite ongoing reminders), and a general failure to fulfill any customer care related duties. I only received any action when they were looking to ...
read full review
Was this helpful? Yes
Oct 24,2011
Minithumbdown
By:
Oct 24,2011
2 people found
this helpful
I have rented for ten years and never have I been so shocked by the number of things they have forgotten? I have rented with Pearsons for only one year. The property was not professionally cleaned in time for our move in date. As agreed by Pearsons they agreed that we would not be expected to pay for a professional clean on the move out because it had not been completed before our move in date. However they seem to of conveniently forgotten this fact now that the landlady is not happy with th...
read full review
What agent could do to change your mind?
Pay attention to deatil! Stick by decisions! Look at their own inventoy reports before they make infair claims of tenants!
Was this helpful? Yes
Oct 12,2011
Minithumbdown
By:
Oct 12,2011
1 people found
this helpful
Worst Letting Agents ever used in 6 years. Had to show one set of prospective tenants round myself as they did not turn up for appointment. When complained was first told that the tenant did not turn up, and was then told someone from Pearsons was sat outside in the car and did not see the tenant. Was told by phone they had arranged an inventory when they were never asked to do one. Sent Gas check details etc. to them and they confirmed by phone they had received then and then received more t...
read full review
What agent could do to change your mind?
Acted in a professional way, in my interests, instead of only being interested in getting their commission by whatever means they could.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 2 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Pearsons, Southampton SO15 2AH

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.