“Hi thankyou Payton Jewell caines Bridgend...”
1 Star Review
Aug 08,2022
By:
'Tony'
Aug 08,2022
Branch: Bridgend, 8 Dunraven Place
Services: Surveys
Would you recommend?: No
Postcode: CF31
Branch: Bridgend, 8 Dunraven Place
Surveys
Postcode: CF31
2
people found
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Hi thankyou Payton Jewell caines Bridgend for advising me to go with Matthew Daniel estate agent because you value was much lower 145,000 and they Matthew Daniel valuation was 169.000 ….. it sold within 7 days full asking price, a flat on Merthyr mawr rd ,, so thankyou again 24.000 over ...
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“I’ve had the pleasure of selling and buying t......”
5 Star Review
May 10,2020
By:
'Ceri'
May 10,2020
Branch: Neath, 39 Alfred Street
Services: Sales (as a Vendor)
Sold price: £80000
Would you recommend?: Yes
Postcode: SA10
Branch: Neath, 39 Alfred Street
Sales (as a Vendor)
Sold price: £80000
Postcode: SA10
0
people found
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I’ve had the pleasure of selling and buying through peyton Jewel Caines , both hones sold within 3 weeks
They really are a great team and thanks very much...
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“I purchased my house through PJC Port Talbot,......”
5 Star Review
Jun 28,2019
By:
'Neil'
Jun 28,2019
Branch: Port Talbot, 53 Station Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SA12
Branch: Port Talbot, 53 Station Road
Sales (as a Buyer)
Postcode: SA12
0
people found
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I purchased my house through PJC Port Talbot, they were brilliant, efficient, friendly and very helpful when i had a crisis with my lender. Couldn't recommend them any higher. Great service Ladies, keep up the great work....
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“Excellent experience...”
5 Star Review
May 28,2019
By:
'Julie'
May 28,2019
Services: Sales (as a Buyer)
Sold price: £95000
Would you recommend?: Yes
Postcode: SA11
Sales (as a Buyer)
Sold price: £95000
Postcode: SA11
0
people found
this helpful
I have currently sold and bought a new house with pjc in neath the members of staff there were fantastic couldn't have done anymore than what they did they kept everything as simple as it could be found me my perfect home I cant thank ...
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Comment on agent fees
Good price
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5 Star Review
Apr 12,2019
By:
'Lexi'
Apr 12,2019
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Sold price: £255000
Would you recommend?: Yes
Postcode: CF32
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Sold price: £255000
Postcode: CF32
0
people found
this helpful
All the staff were excellent and always had a smile! I received great advice and guidance throughout the whole process of selling and buying my new home through them. Always helpful and doing everything they can to ensure the process is a smooth as possible ...
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Comment on agent fees
Gpod
0
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“Disappointed with attitude of staff...”
1 Star Review
Jan 26,2019
By:
'Annoyed!!'
Jan 26,2019
Branch: Port Talbot, 53 Station Road
Services: Admin
Would you recommend?: No
Postcode: SA13
Branch: Port Talbot, 53 Station Road
Admin
Postcode: SA13
0
people found
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Five months ago I reported to you that the tenants of a downstairs flat in Port Talbot central were dealing in drugs, and that their horrendous smelling substance was so strong that it was wafting into our house through the downstairs and upstairs party walls. ...
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“Brilliant professional service...”
5 Star Review
Nov 12,2018
By:
'Robert'
Nov 12,2018
Branch: Port Talbot, 53 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SA13
Branch: Port Talbot, 53 Station Road
Sales (as a Vendor)
Postcode: SA13
0
people found
this helpful
I recently sold my property with Payton Jewel Caines (Port Talbot office) and the service I received was prompt, informative and professional.
Various member of staff, Hazel, Carol, Jade, Sharon to name a few were very friendly and helpful.
The only estate agent to use ...
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Comment on agent fees
Good fee structure
0
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“Attempted to sell my house, service was awful, it was ......”
1 Star Review
Sep 08,2018
By:
'MJ'
Sep 08,2018
Branch: Bridgend, 7 Penybont Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CF35
Branch: Bridgend, 7 Penybont Road
Sales (Prospective customer)
Postcode: CF35
0
people found
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Attempted to sell my house, service was awful, it was me chasing and recommending changes to adverts, photos, words, and even offered to reduce the price, which they declined to sell. Spoke with Catherine who was the director who said she was looking at it ...
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“Fabulous service from start to finish....”
5 Star Review
Sep 07,2018
By:
'CN'
Sep 07,2018
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SA1
Branch: Bridgend, 7 Penybont Road
Lettings (as a Tenant)
Postcode: SA1
0
people found
this helpful
PJC have been really helpful and I can't thank the staff enough.
Thanks for everything guys! I'll be coming back to you when I am ready to buy/sell in the future :)...
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Comment on agent fees
Good
0
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“Honest, straight forward, an ideal estate agent....”
5 Star Review
Jun 07,2018
By:
'Jay'
Jun 07,2018
Branch: Port Talbot, 53 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: SA13
Branch: Port Talbot, 53 Station Road
Lettings (as a Tenant)
Rent PCM: £695
Postcode: SA13
0
people found
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I've dealt with other branches but mainly Beth from the Port Talbot Branch.
They call you/mail you back regarding your enquiries. If you decide on a viewing, they'll confirm a timing for you and will call the day before or on the day to ...
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Comment on agent fees
Decent price.
0
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5 Star Review
May 04,2018
By:
'Slmlettings'
May 04,2018
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Landlord)
Sold price: £85000
Would you recommend?: Yes
Postcode: CF32
Branch: Bridgend, 7 Penybont Road
Lettings (as a Landlord)
Sold price: £85000
Postcode: CF32
0
people found
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Julie is outstanding estate agent,with a postive attitude,to make the sale work for both parties.
Julie gone the extra mile,for me and it very much appreciated.I would recommend julie to everyone,I hope to see her with promotion in the future ,...
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Comment on agent fees
Reasonable
0
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5 Star Review
May 03,2018
By:
'Jenkins'
May 03,2018
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Postcode: CF31
1
people found
this helpful
Thanks to PJC for such a professional approach to the sale of our property. We've used other local agents in the past. The team at PJC were much better at keeping in touch with us and offering advice on the sale....
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Comment on agent fees
Fair
1
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5 Star Review
May 03,2018
By:
'Simone'
May 03,2018
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CF32
Branch: Bridgend, 7 Penybont Road
Sales (as a Buyer)
Postcode: CF32
0
people found
this helpful
Julie hopkins at Payton Jewell Caines is the most lovely sales lady ive ever met , so lovely helpful and down to earth by far the best around ! Very highly recommend...
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0
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“My personal experience from selling with PJC - outstanding.No ......”
5 Star Review
Jan 29,2018
By:
'SB'
Jan 29,2018
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Postcode: CF31
0
people found
this helpful
My personal experience from selling with PJC - outstanding.
No complaints whatsoever. The staff kept me informed every step of the way, were patient, skilful and diligent in successfully concluding a sale of my property.
Buying, or selling a property can be very stressful, but ...
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Comment on agent fees
Very reasonable.
0
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“Awful service from the Bridgend Branch of PJC, I had ......”
1 Star Review
Dec 16,2017
By:
'Rachel'
Dec 16,2017
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CF33
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Postcode: CF33
0
people found
this helpful
Awful service from the Bridgend Branch of PJC, I had to constantly email or ring them for updates, they did very little to earn the fee I paid, not proactive at all. I had to tell them constantly to chase things up, the slowest service ...
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Comment on agent fees
Far too high for the service you get.
0
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“My partner and myself were originally looking for a property ......”
5 Star Review
Sep 15,2017
By:
'Mr.'
Sep 15,2017
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Lettings (as a Tenant)
Rent PCM: £750
Postcode: CF31
0
people found
this helpful
My partner and myself were originally looking for a property to rent in the Bridgend area.
Although we eventually decided to stay where we are and did not move in the end. I specifically wanted to thank Payton Jewell & Caines rental team for all their ...
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Comment on agent fees
The fees were comparative to other agencies in the area
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“The experience started well with the agent being on time ......”
1 Star Review
Aug 21,2017
By:
'MarkT'
Aug 21,2017
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Lettings (as a Tenant)
Postcode: CF31
0
people found
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The experience started well with the agent being on time and showing me around the property. That's about where it ended. The property was advertised as 'available immediately', which was imperative to my timetable.
Once I'd agreed to rent the property I was supposed to ...
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Comment on agent fees
Agency fees are a joke at the best of times. A licence to print money. But it goes beyond this when the effort from the agent amounts to false advertising on a website, incompetence in sending correct information and a complete inability to return phone calls within 2 working days.
0
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“Very unhappy. I rented an apartment 3 green street Port Talbot .......”
1 Star Review
May 18,2017
By:
'Sharmistha'
May 18,2017
Branch: Port Talbot, 53 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: SA12
Branch: Port Talbot, 53 Station Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: SA12
0
people found
this helpful
Very unhappy. I rented an apartment 3 green street Port Talbot .they from begining just not having time this day that dayetc after signature now they are forcing me to take insurance.i am bogged up by there behavior.tje house is not cleaned there is ...
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Comment on agent fees
I paid 190 pounds where as others are taking less. Doesn't matter polite Ness should be there rude guys
0
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“Great customer service. Very professional and kept me fully informed ......”
5 Star Review
Dec 02,2016
By:
'Richard'
Dec 02,2016
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CF35
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Postcode: CF35
1
people found
this helpful
Great customer service. Very professional and kept me fully informed of what was happening during each step of my sale and purchase. Would definitely recommend using them and would be my first choice if I move again....
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Comment on agent fees
No dearer than anyone else
1
people found
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“Paid PJC over £300 to find a tenant and professionally manage ......”
1 Star Review
Jun 22,2015
By:
'Viennamarie'
Jun 22,2015
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: No
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Lettings (as a Landlord)
Rent PCM: £525
Postcode: CF31
0
people found
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Paid PJC over £300 to find a tenant and professionally manage the property. First month's rent was nearly two weeks late after I chased it five times then one member of staff tried to blame the other. PJC failed to tell tenant my builder was to ...
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What agent could do to change your mind?
The agent should have recognised their incompetence and returned my ‚£300 as it was obtained by false and misleading advertising.
Attached Filesnbsp;
Comment on agent fees
Way too over priced for the incompetent service.
0
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“Being past customers of Payton Jewell Caines, and in particular ......”
5 Star Review
Mar 18,2015
By:
'Graham54'
Mar 18,2015
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Postcode:
2
people found
this helpful
Being past customers of Payton Jewell Caines, and in particular the Pencoed office the review below refers to, we felt compelled to put our own review.
Having sold and bought through the Pencoed office over the past few years we have developed a relationship with ...
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2
people found
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“Please if there is one thing you do when selling ......”
1 Star Review
Feb 19,2015
By:
'Unhappy!'
Feb 19,2015
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Sold price: £235000
Would you recommend?: No
Postcode: CF35
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Sold price: £235000
Postcode: CF35
9
people found
this helpful
Please if there is one thing you do when selling your house is not to use these people. Right from day one it was excuses lies and cover ups. The manager is the rudest woman I have ever encountered and her side kick is a ...
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9
people found
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“This company promised 'the highest level of customer service' First ......”
1 Star Review
Jan 11,2015
By:
'Vienna'
Jan 11,2015
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: No
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Lettings (as a Landlord)
Rent PCM: £500
Postcode: CF31
2
people found
this helpful
This company promised 'the highest level of customer service' First month's rent from tenant was paid nearly two weeks late despite the fact I was paying for rent on time. After a litany of errors I wrote to complain and I was offered three month's ...
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What agent could do to change your mind?
Far too expensive compared to other agents.
Attached Filesnbsp;
Comment on agent fees
Far too expensive compared to other agents.
2
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“Didnt inform us our offer was accepted. Had to call ......”
1 Star Review
Dec 19,2014
By:
'Joe'
Dec 19,2014
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CF32
Branch: Bridgend, 7 Penybont Road
Sales (as a Buyer)
Postcode: CF32
4
people found
this helpful
Didnt inform us our offer was accepted. Had to call office several times to get updates. Blatently lied about posting my new property keys to me by Special Delivery causing alot of hassle and stress. Did not earn the fee I had to pay. Would ...
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Comment on agent fees
All they did was put the sold sign up and it cost me a couple of grand.
4
people found
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“The concept of treating customers fairly does not extend to ......”
1 Star Review
Nov 07,2014
By:
'S'
Nov 07,2014
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Lettings (as a Tenant)
Rent PCM: £625
Postcode: CF31
5
people found
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The concept of treating customers fairly does not extend to this estate / letting agent.
Their customer service is in my opinion of a very low standard. My circumstances were that I was made redundant and spent 3 months without an income. I used my savings to ...
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What agent could do to change your mind?
Fully appreciate the agent would need to contact me about the rent being 2 working days late however it would have been better if they had not sent a letter threatening eviction when my conduct to date has been very good in both maintaining the property to the highest standard and paying rent in full and on time. I kept them updated on my unemployment and made every effort using my savings to maintain my rent, which I did so I felt the letter was an appalling treatment of a customer.
Attached Filesnbsp;
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“PJC are very unprofessional - avoid them - they disagreed ......”
1 Star Review
Aug 21,2014
By:
'TD32'
Aug 21,2014
Branch: Bridgend, 7 Penybont Road
Services: Sales (as a Vendor)
Sold price: £170000
Would you recommend?: No
Postcode: CF35
Branch: Bridgend, 7 Penybont Road
Sales (as a Vendor)
Sold price: £170000
Postcode: CF35
4
people found
this helpful
PJC are very unprofessional - avoid them - they disagreed with concerns raised - the Ombudsman did not - my advice is to use the Ombudsman service to obtain redress, its free and very efficient....
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What agent could do to change your mind?
Agreed with the concerns raised and apologised
Attached Filesnbsp;
4
people found
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“Avoid renting with Payton Jewell and Caines estate agents. The ......”
1 Star Review
Jun 10,2014
By:
'Nicd1304'
Jun 10,2014
Branch: Bridgend, 7 Penybont Road
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: CF31
Branch: Bridgend, 7 Penybont Road
Lettings (as a Tenant)
Rent PCM: £525
Postcode: CF31
7
people found
this helpful
Avoid renting with Payton Jewell and Caines estate agents. The estate agents allowed us to move into a filthy house (managed by them), we left the property in a better state than we found it, only to find that they wanted to take our bond ...
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