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Paul Dubberley & Co

290 - 292 High street West Bromwich
West Midlands
B70 8EN

0121 525 2111

Jul 17,2016
Minithumbdown
By:
Jul 17,2016
0 people found
this helpful
Rude, arrogant staff. Not fulfill their obligations.It cost me a lot of money for repairs and buying basic equipment....
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What agent could do to change your mind?
It was taking money for nothing, only my disappointment
Comment on agent fees
It was taking money for nothing, only my disappointment
Was this helpful? Yes
Feb 11,2015
Minithumbdown
By:
Feb 11,2015
0 people found
this helpful
Worst experience I have ever had with an estate agent. Property valued by Paul Dubberley then within 8 weeks asked to reduce by 10k even though they valued it initially. Advised houses were selling in area then left with a Junior Buyer who did not have a clue what he was doing. EPC sent to someone else's email address after chasing and being told it had been sent then confirming email address was wrong. Initial description several mistakes again had to ring 3 or 4 times to get them to up date. P...
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Comment on agent fees
Advised by agent they would put us in touch with a solicitors service that they got absolutely nothing from . After speaking to the solicitor they actually get ‚£100 for each person that signs up !!!!
Was this helpful? Yes
Jan 20,2014
Minithumbdown
By:
Jan 20,2014
2 people found
this helpful
Below comment by PDare, plus others, I totally agree. They\'ll know immediately if/when reading this, who wrote it. Clues are; ¢â‚¬ËœTenants Liability Insurance' is not mandatory for a totally unfurnished property? Second clue; under no circumstances can an Agent or Landlord enter your property without permission, unless in a dire emergency. If they threaten to enter and change your locks if your not present 'ILLEGAL EVICTION!!' Criminal act (imprisonment and fine is outcome for that)!! ...
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What agent could do to change your mind?
Could have learned Housing Law and Duty of Care (since they are part of Ombudsman), then worked within the guidelines of them. Instead they threaten (harassment) and make allegations (have much documented proof of).
Was this helpful? Yes
Jan 18,2014
Minithumbdown
By:
Jan 18,2014
0 people found
this helpful
Below comment by PDare, plus others, I totally agree. They\'ll know immediately if/when reading this, who wrote it. Clues are; ¢â‚¬ËœTenants Liability Insurance' is not mandatory for a totally unfurnished property? Second clue; under no circumstances can an Agent or Landlord enter your property without permission, unless in a dire emergency. If they threaten to enter and change your locks if your not present 'ILLEGAL EVICTION!!' Criminal act (imprisonment and fine is outcome for that)!! ...
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What agent could do to change your mind?
Stayed within the law by learning about it and treating people with at least a little respect. Their whole behaviour from the outset has been beyond appalling!! But obviously they waited until they received my money and contract, then showed their true nature.
Was this helpful? Yes
Mar 02,2012
Minithumbdown
By:
Mar 02,2012
6 people found
this helpful
So far i have been moved in a week and have had problems from the start. The day we moved in they didnt have the keys prepared so i had a "spare" which i later found out wasnt a spare at all and was a key for somewhere else and so couldnt get in (postponing my move in date by a day as they were closed by the time we found the problem). When we did move in i found several faults with the property (such as lack of hot water, faulty cooker and faulty washing machine). After a week and ...
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What agent could do to change your mind?
Prompt with repairs, ensure they were prepared for us moving in and generally given a damn!
Was this helpful? Yes
Nov 10,2011
Minithumbdown
By:
Nov 10,2011
8 people found
this helpful
Agency ha never passed the information to us, we always has to chase for it, never contacted us on time, kept ignoring our quieries. I had to contact landlord first asking him to contact the agency as each time we have contacted them we have been ignored. Very irresponsible Staff, which dosen't have a knowledge of what they do. Deposit has not been re-paid even after 3 weeks, now agency told us that they are not responsible for it?! Giving us an information that it is down to Landlord now, we ...
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Was this helpful? Yes
May 13,2011
Minithumbdown
By:
May 13,2011
9 people found
this helpful
I can only describe the staff at West Bromwich as the most appalling, obnoxious and contentious people I have ever had to deal with. The most unbelievable experience with them happened when I booked to view a house and I turned up on the day requested only to find nobody there. I rang to see where thy were only to get a rude young women on the phone who promptly told me "I had the wrong time, goodbye." Bare in mind that the time I had was only 15 mins after the one she supposedly had, you could ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Rachel Morton - upload your photo Rachel Morton
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Richard Blomer - no image available Richard Blomer
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Awards won by Paul Dubberley & Co, West Bromwich B70 8EN

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