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    Kim Jones
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    Chris Wragg
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    Paul
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    Paul Carr
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    Lynn
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    Lawrence Bond
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Paul Carr Estate Agents

225-227 Hawthorn Road Kingstanding, Birmingham
West Midlands
B44 8PL

01213 500956

Feb 14,2015
Minithumbup
By:
Feb 14,2015
0 people found
this helpful
Kim from kingsatnding , hawthorne road showed me round the property. she was well versed with the details. she did not rush tthe viewing and took her time to show me round what i apprecaited most was waht she did not say. she was quiet when she neede to be because i was looking for myself . she let me take my yime so that i could have a good look around . the property was in prodbate and took a long time hence i visited 3 times and each time she was couretoeus and conseiderate. she eveh made so...
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Feb 07,2015
Minithumbup
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Feb 07,2015
0 people found
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The house purchase of 58 Corbridge Avenue, Great Barr was handled professionally by the staff at the Hawthorn Road branch....
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Dec 19,2014
Minithumbup
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Dec 19,2014
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very friendly service, very knowledgeable and excellent communication in regards with new properties for sale and updates with bid.any viewings available at short notice....
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Dec 17,2014
Minithumbup
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Dec 17,2014
0 people found
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Were pleasant,very approachable and willing and at all times highly professional in their manner and service.....Were attentive listeners thus kept their fingers on the pulse in order to address any concerns which inevitably arise during a highly stressful and pertinent time......Keeping me informed where we were was paramount.....Speaking to the customer on the same 'level' is something important to me,i found this to be also athe case by the team.Bravo!...
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Comment on agent fees
The fee\'s i must say were a shade dissapointing....especially on my side of the fence when already incurring colossal losses!.....too high by a stretch... when put alongside 8 month find of minimum price customer!
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Nov 20,2014
Minithumbup
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Nov 20,2014
0 people found
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I had an initial problem as the first buyer didn't have the funds to buy my house but this was not checked until a week as a sale was agreed....
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Nov 14,2014
Minithumbup
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Nov 14,2014
0 people found
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The sales staff were brilliant and very helpful in dealing with my house sale. I particularly want to praise Diane in the Hawthorn branch and Julie in the queslett branch. The manager Mr Lawrence who started the sale off at the hawthorn branch was also very good. All in all it was a pleasure to deal with them....
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Nov 12,2014
Minithumbup
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Nov 12,2014
0 people found
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Amazing Service..... first time buyer, mortgage through branch & purchase. Firstly, Alan Carr from the West Midlands Mortgage Centre. Alan provided myself and my partner with excellent advice and made everything clear and easy to understand. We had no surprises during the process, everything he explained happened and we were fully prepared. We are first time buyers with a 5% deposit, and Alan has made purchasing our first home happen by securing a mortgage for us. I then have had deal...
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Comment on agent fees
We paid a fee to Alan for our mortgage arrangement, but before requesting our mortgage he\'d discussed all our options and gave some excellent advice about products available. He provided us with a Decision In Principle so we knew we were pretty much good to go if we went ahead with the application. I think the fee was reasonable for the amount of work Alan put in and for all of his advice.
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Nov 09,2014
Minithumbup
By:
Nov 09,2014
0 people found
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Really happy with the service provided. Completely stress free - lots of updates from Julie so we knew how our sale was progressing! Only thing that we hadn't planned on was having to leave our property before we had the keys to the new house - I understand the buyers money had come in but as it was almost 1pm it meant that the onward solicitor had gone to lunch and that delayed our money arriving in to the account! Would happily recommend to others though...
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Jun 30,2014
Minithumbup
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Jun 30,2014
1 people found
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Paul carr took care of all the work of looking for solicitor all staff are friendly and listen to your needs.thay do all the advertising kim gave good feed back and lynn was ringing me to update. I have used other East agents but .Paul carr was the best and Alan was the mortgage advisor he was more than helpful and gave a lot of his time to go through all the details and much more...
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May 30,2014
Minithumbup
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May 30,2014
0 people found
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Kim at Paul Carr was very efficient when dealing with every stage of the process. We were initially nervous being first time buyers but she put us at ease and we knew we could trust her. She always kept us updated on how things were going and worked as fast as she could especially when it came to us picking us those all important keys! A huge thanks! From Kirsty and Tom...
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May 30,2014
Minithumbup
By:
May 30,2014
0 people found
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Paul Carr Estate Agency and specifically Kim Jones were excellent throughout the process, from the initial free valuation through to the exchange of contracts. She regularly went out of her way to update me on the interest in the property. In addition she kept me up to date whilst the property was SSTC with the buyers progress with the searches and mortgage application. A true credit to the profession, I would happily recommend their services....
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May 02,2014
Minithumbup
By:
May 02,2014
1 people found
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A very thorough proffesional service which went very quickly without a hitch so many thanks to all at Paul Carr...
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Apr 24,2014
Minithumbup
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Apr 24,2014
0 people found
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Both agents from Paul Carr were amazing with the sale of our property. They kept us informed with every little detail and were very supportive throughout the whole process saving us a heap of stress. A special mention also to Alan Clarke who again was very helpful when dealing with the financial side of things. Thanks guys!!...
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Mar 21,2014
Minithumbup
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Mar 21,2014
2 people found
this helpful
Kim Jones and the other members of staff were first class from the initial visit to the completion over all we had a swift and painless transaction...
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Mar 04,2014
Minithumbdown
By:
Mar 04,2014
1 people found
this helpful
At first I couldn\'t praise the staff enough they where very friendly and helpful and as I had a few difficulties getting a mortgage there in branch mortgage advisor was very keen to help us find a suitable mortgage. However I got a mortgage elsewhere and got all the relevant paperwork in place (mortgage in principle, mortgage offer, evidence of deposit) and was told the house would be then taken off the market, however it was not and once everything was getting processed I had a phone call from...
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What agent could do to change your mind?
Been more ethical
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By: Kim Jones
Mar 19, 2014
View all comments (1)
Hi Zoe, Thank you for your review. I am sorry you feel that you were lied to and deceived, but I can assure you that this was not the case and you were made aware of the situation through out. As advised from the acceptance of your offer on 11th January 2014, the property was to remain on the market, as per Vendors instruction, until we had a call for survey access. On the 17th February 2014 we received full proof of deposit from you and sent out the Memorandum of Sale but were still aw....
Sep 25,2013
Minithumbup
By:
Sep 25,2013
2 people found
this helpful
My husband and myself cannot thank Chris and his team enough always there every step of the way. We had used several estate agents who failed to sell our house. Within 2 weeks we had sold the house with Paul Carr and know the reason was he sent the correct person round to the house and only serious buyers where other estate agents just sent anyone. It is stessful enough selling houses but Paul Carr helps you every step of the way. A BIG THANK YOU TO EVERYONE IN THE KINGSTANDING OFFICE....
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Jul 30,2013
Minithumbup
By:
Jul 30,2013
4 people found
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Chris and his team were great in the sale of our property. He listened to what we needed and priced accordingly, the house sold in 3 days. To add to that Chris also helped in the negotiation in the price on our new property which helped to maximise our budget. Chris and team were all super and nothing was ever a problem - we couldn\'t recommend them highly enough....
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Jul 29,2013
Minithumbup
By:
Jul 29,2013
2 people found
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Very friendly and honest estate agent in Chris. When he attended the valuation he did his research on the property but also kept an open mind as to what the property was like. All to often the estate agents we\'ve used in the past have just used print out from websites which do not take into account the circumstances of sales - which can drive down the price of your house when the house across the road was a repossession. Chris did not try the hard sell, and allowed us time to think about our...
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Jul 22,2013
Minithumbup
By:
Jul 22,2013
1 people found
this helpful
She was very helpfull and friendly.Always has time to help me with any questions and doubts that I have....
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Jul 22,2013
Minithumbup
By:
Jul 22,2013
2 people found
this helpful
I was a first time buyer that had little knowledge of the buying process! The search is an important time and the help given by Kim from the Kingstanding branch was fantastic! She called me with potential properties, searched using my set criteria and organised alot of viewing for me! She has been available at all times for any questions i have had, answered all of them and helped me out along the way! The service from lyn from Boldmere in ref to the sale process has also been of high quality! B...
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Jan 08,2013
Minithumbdown
By:
Jan 08,2013
7 people found
this helpful
its my first experience of purchasing house. i looked for the properties with paul carr estate agents, and it took me more than five months to experience the most terrible procedures of looking of houses and dealing with paul carr to go forward with my interest. its about five months and i am still struggling with the rubbish procedure of dealing with the house paperworks... my overall rating for paul carr buying house is 2out of 5. their office work is very slow n i have to wait at least two to...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £18,000
  • Max: £118,000

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Kim Jones - upload your photo Kim Jones
9 reviews

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Chris Wragg - upload your photo Chris Wragg
3 reviews

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Paul  - upload your photo Paul
0 reviews

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Paul Carr - upload your photo Paul Carr
1 reviews

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Lynn  - upload your photo Lynn
1 reviews

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Julie  - upload your photo Julie
2 reviews

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Diane  - upload your photo Diane
1 reviews

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Lawrence Bond - upload your photo Lawrence Bond
1 reviews

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