Pattinson Estate Agents
Durham City, Durham, DH1
3/5, 6 reviews
50% recommended
0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

Opening Hours
Address

Pattinson Estate Agents
105 Gilesgate
Durham
County Durham
DH1 1JA
0191 383 2133

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 50% £59,000 £59,000
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 0 0 2 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Been with Pattinson Durham Branch for the past 14 weeks, with ......”

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Apr 25,2019
Minithumbdown
By: 'Maiden Law'
Apr 25,2019
3 people found
this helpful
Been with Pattinson Durham Branch for the past 14 weeks, with regards to sale of my property, in this period we have not had a single viewing . We have expressed our concern regarding this via email and they have not had the professional decency to reply, ...
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Comment on agent fees
Average, same as others.
Was this helpful? Yes

“Exceptional and quality service...”

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Jun 01,2018
Minithumbup
By: 'Tony'
Jun 01,2018
0 people found
this helpful
I would like to take this opportunity to Thank Lisa Armstrong for the very professional and exceptional service I have ever received from an estate agent. I could not thank her enough. When the sale of my property that I was buying through another agent ...
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“I recently bought a property through Pattinson and the agent ......”

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Oct 04,2017
Minithumbup
By: 'Carole'
Oct 04,2017
1 people found
this helpful
I recently bought a property through Pattinson and the agent whom I dealt with was Luke Tempest. I couldn't of wished for a better service from Luke, he always got back to me, chased things up,kept me informed, helped whenever I needed and had ...
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“Cowboys. Lied about landlord possessions being removed from the property ......”

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Nov 22,2013
Minithumbdown
By: 'Mr Tenant'
Nov 22,2013
6 people found
this helpful
Cowboys. Lied about landlord possessions being removed from the property prior to occupation. Said they'd obtain a key for a locked cupboard then denied this. Very poor repair service. Took an age chasing refund of deposit when we moved out, and then tried it on ...
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What agent could do to change your mind?
Not lied prior to property occupation and throughout tenancy.
Attached Filesnbsp;
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“Viewed one property with pattinsons. Told them I would phone ......”

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Jun 08,2012
Minithumbdown
By: 'Laura'
Jun 08,2012
2 people found
this helpful
Viewed one property with pattinsons. Told them I would phone if interested in taking it to rent. Received phonecalls from two different staff leaving 5 voicemails each one repeating what they said. Would think they would have the common sense to take a hint I was ...
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What agent could do to change your mind?
Apologise for the constant phonecalls. Improve communication so only one member of staff phones. Improve customer service skills! Even better staff training or new staff!!
Attached Filesnbsp;
Was this helpful? Yes
By: Keith Pattinson,Chairman
Aug 01, 2012
View all comments (1)
Strange many agents criticised for not following up,and our clients expect this. Would it not have been better for viewer to say not interested and why not interested ...

“I am based in the North East of England and ......”

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Aug 12,2011
Minithumbup
By: 'WillKnn'
Aug 12,2011
0 people found
this helpful
I am based in the North East of England and just recently got married and have been looking for a property to rent. Now I am not sure if anyone has driven through the Durham/Newcastle areas and looked at some of the signs on ...
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Was this helpful? Yes
By: dassia
Feb 23, 2012
View all comments (1)
Blatantly written by Pattinsons!! Like the previous dozen or so reviews! You could have at least spread them out a bit more....you obviously believe all your prospective clients are idiots. Shame on you! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:26 PM 05/10/2017 by David Gleason

Awards won by Pattinson Estate Agents, Durham DH1 1JA


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