• Karen Mocko
    Karen Mocko
  • Nicola Roberts
    Nicola Roberts
No description for branch.
Patrick Williams Ltd

303-5 Oxford Road Reading
Berkshire
RG30 1AU

0118 957 3579

Mar 23,2017
Minithumbup
By:
Mar 23,2017
Featured Review
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Would fully recommend the Oxford Rd branch of Patrick Williams - I both bought and sold through them and they were by far the most competent people I dealt with. They explained everything clearly, were quick to reply to queries and helped smooth over any issues that arose during the buying and selling process. Besides that, the team are friendly, polite and kind....
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Comment on agent fees
Reasonable
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Mar 13,2017
Minithumbup
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Mar 13,2017
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I was very pleased with the service received from the team at Patrick Williams. Being a first time buyer the team made the process very easy and stress free....
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Feb 27,2017
Minithumbup
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Feb 27,2017
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The most positive interactions with an estate agent I have ever had. As a buyer, Karen and Nicola were great at responding and always kept positive and help advising on the process. I was well informed during the entire process and they had both the sellers and buyers interest at heart. They were always flexible in regards to property visits and always took the time out of their day to arrange them even after offer has been accepted and the exchange had happened. I strongly recommend them and w...
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Feb 16,2017
Minithumbup
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Feb 16,2017
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We selected Patrick Williams (from three local agents) following an initial meeting at our property. There were a number of factors which influenced our decision. Karen was a realistic appraiser of the value of the property in what were uncertain market conditions. The offer price agreed on was lower than that estimated by other agents (but more in line with the results of our research) - we achieved a marginally higher sale price. Also appreciated was Karen's straightforward, straight talking a...
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Comment on agent fees
Competitive
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Jan 16,2017
Minithumbup
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Jan 16,2017
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Karen and Nicola were a pleasure to deal with throughout the sale and provided customer service to a very high level to ensure a smooth purchase. I would definitely recommended Patrick Williams based on my experience....
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Comment on agent fees
I was the purchaser.
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Jan 10,2017
Minithumbup
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Jan 10,2017
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Karen Mocko was an absolute pleasure to liaise with. She helped us to sell our 90 year old uncle's house and was kind, courteous, extremely efficient and very understanding of his needs and wishes. Everything went smoothly from beginning to end, thanks to her fantastic knowledge and contacts. I can not recommend her highly enough....
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Comment on agent fees
Good. Very competitive fees.
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Jan 03,2017
Minithumbup
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Jan 03,2017
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My main correspondences have been with Karen and she has been great throughout the process. She has listened to my concerns, taken my needs into consideration when coordinating with the vendor, and has never been too pushy with me despite the time constraints imposed by the chain. Have never met Nicola in person but she has also been similarly great throughout the process....
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Comment on agent fees
N/A - buyer
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Nov 27,2016
Minithumbup
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Nov 27,2016
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Just completed yesterday, having bought through Patrick Williams. The staff were incredibly helpful, Karen in particular. I don't plaan on moving again for a long time but will certainly consider using PW to sell with....
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Nov 10,2016
Minithumbup
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Nov 10,2016
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First class service, friendly and professional throughout the whole process. Always on hand to answer questions and I always felt that their knowledge of the market and customer base was spot on. Smooth transaction on the whole and highly recommend using these guys as they know exactly what they're doing!...
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Comment on agent fees
Very reasonable
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Oct 06,2016
Minithumbup
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Oct 06,2016
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I cannot express how grateful I am that my experience as a first time buyer was with Nicola and Karen. Having looked at several houses during our time searching and had experiences with many estate agents who left a lot to be desired, the personal and professional experience that we had with Patrick Williams made the whole process so much easier. As a first time buyer you're obviously a little unsure as to what the process is, and Nicola was so incredibly patient with all of our questions. She...
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Comment on agent fees
Not applicable as a buyer.
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Sep 07,2016
Minithumbup
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Sep 07,2016
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Cannot recommend Patrick Williams highly enough - all through the process both Karen and Nicola were always helpful, patient and professional, even going the extra mile to help when things became difficult (unlike the other agency involved) - the only advice we can give people when choosing an estate agent is that Patrick Williams's customer service level is second to none and we were both relieved and delighted we used them....
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Comment on agent fees
Fees were more than fair considering the high level of service received
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Aug 17,2016
Minithumbup
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Aug 17,2016
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She is helpful and kind and will get you your asking price. She reply to every question quickly and with every bit of information you need. In short a superstar!!...
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Comment on agent fees
You get a quality service at a reasonable price
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Jul 06,2016
Minithumbup
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Jul 06,2016
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Nicola was very friendly and helpful throughout the entire process, replying to my emails and calls in a timely manner and served as a good point of communication between myself and the vendor in order to push the sale through. I would definitely use Patrick Williams if I were buying or selling another property....
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Comment on agent fees
n/a
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Jul 05,2016
Minithumbup
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Jul 05,2016
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They said it would sell in a week and it did. I was updated frequently .excelent communication would use again without hesitation. Good job well done thank you girls....
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Comment on agent fees
Okay
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May 24,2016
Minithumbup
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May 24,2016
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Our sale and purchase of our new property was handled in a very professional manner from start to finish. There were a number of difficulties with the move but Karen managed to keep everything on track. We were very pleased with the service....
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Comment on agent fees
Reasonable
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May 11,2016
Minithumbup
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May 11,2016
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Dealing with Karen from day 1.Really happy with her professionalism and honesty and her proactive approach to this sale and to us.Spoken to Nicola in the absence of Karen and she has very helpful and understanding and responsive. It's been an absolute pleasure using PW and would recommend them all day long Thank you for your great service Kumar and Davinder...
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Comment on agent fees
Good
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May 04,2016
Minithumbup
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May 04,2016
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Helped us with the purchase of our new home, staff were friendly and helpful at all times, and communicated well throughout - many thanks!...
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Comment on agent fees
This is my first house purchase so don't have much scope for comoparison - seemed reasonable.
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Apr 28,2016
Minithumbup
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Apr 28,2016
Featured Review
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Professional, supportive, attentive, informative throughout the entire process. Always helpful and make time to deal with any issue or concern. Have really helped reduce the stress in selling our house. A great team....
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Comment on agent fees
Ok
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By: Richard Goodwin
Apr 28, 2016
View all comments (1)
Dear David, I am delighted to hear you were so impressed with the service provided by Nicola & Karen. They are a genuine asset to our company and always work hard to provide a first class service. ...
Apr 20,2016
Minithumbup
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Apr 20,2016
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We started the process of purchasing a property in Reading in mid-January. Nicola and Karen were fair, professional and respectful from the outset and always kept me in the loop with the latest developments. On completion day, a freak incident occurred which could have potentially left me with a 5-grand bill to pay through no fault of my own. Nicola and Karen flagged me up although they did not have to, and did everything possible afterwards so we could sort out the problem and get over the li...
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Apr 15,2016
Minithumbup
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Apr 15,2016
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First time buyers, purchasing two bedroomed house. Found Nicola and Karen very helpful and the process went quite smoothly. Subsequent viewings were accommodated and in a timely fashion. Responded to emails very quickly....
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Everyone at Patrick Williams (Karen, Richard and Nicola) were incredibly helpful and made the process of moving, with its inevitable stresses, much easier than it would have been otherwise. They achieved a good valuation and an excellent sale price for us and were a pleasure to deal with....
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Comment on agent fees
Fine. Seemed fair and reasonable.
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Apr 04,2016
Minithumbup
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Apr 04,2016
0 people found
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Fantastic service from Nicola and Karen. They know about the properties on their books and keep you up to date on everything. Incredibly personable, friendly and professional. Would absolutely recommend them to anyone wanting to buy or sell....
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Apr 04,2016
Minithumbup
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Apr 04,2016
0 people found
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Karen was very efficient and enthusiastic. She delivered what she said she could . She persevered with viewings in order to get the right deal and when the first buyers dropped out, (it happens!) she immediately negotiated the under-bidders up to an acceptable level. Nicola was very adequate backup. They worked well together an I was happy to deal with them both....
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Comment on agent fees
For the service, I am well satisfied.
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Mar 23,2016
Minithumbup
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Mar 23,2016
0 people found
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Fantastic to deal with from valuation through to completion. Felt like we were in trustworthy hands the whole time. Their local knowledge and expertise are incredible Wholeheartedly recommended...
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Comment on agent fees
Very competitive
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Mar 16,2016
Minithumbup
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Mar 16,2016
0 people found
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It has been a pleasure purchasing a property via Patrick Williams. Nicola and Karen were well informed and stayed in touch throughout the process. It was all relatively painless which when buying a property is rare to say. Thank you....
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Comment on agent fees
No Fees for buying so GOOD
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Mar 07,2016
Minithumbup
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Mar 07,2016
0 people found
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Having had a bad experience purchasing our first property we decided to use Patrick Williams after a recommendation from a friend and were not disappointed. From first contact through to our move date Karen & Nicola were both honest, friendly and reliable. We were kept us updated every step of the way, taking the sting out of a potentially stressful sale & purchase. Their local property knowledge is second to none, by pricing our house smartly (where other agencies have a tendency to mas...
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Comment on agent fees
Good
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Feb 28,2016
Minithumbup
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Feb 28,2016
0 people found
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As a first time buyer, i found the service provided by Patrick Williams excellent. Nicola was in regular contact through email and telephone so I was always kept updated. Also with both solicitors as she tried her very best to keep the the process moving efficiently. Overall, Nicola was a pleasure to deal with; always maintaining a friendly, happy and positive attitude....
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Feb 12,2016
Minithumbup
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Feb 12,2016
0 people found
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Karen and Nicola have been wonderful, from first contact through to a speedy and smooth sale of my property. Their communication, support and assistance have been professional, friendly and always in my interests. I highly recommend them....
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Comment on agent fees
Competitive
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Feb 11,2016
Minithumbup
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Feb 11,2016
0 people found
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Patrick Williams delivered what they promised, which was multiple offers over the asking price after a single day of viewing's. They kept the buyer interested throughout what felt like a long draw out affair and were available on the end of the phone when required. All in all we were very pleased....
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Comment on agent fees
We felt the agent fees were fair.
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Feb 10,2016
Minithumbup
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Feb 10,2016
0 people found
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I would recommend Patrick Williams without hesitation. What seemed like a simple move with no chain turned in to a lengthy process which required constant chasing. Nicola kept me up to date every day of what was happening. Both her and Karen went above and beyond the call of duty yo answer numerous queries from the buyers lender. They were so helpful and couldn't have done more to help....
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Jan 18,2016
Minithumbup
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Jan 18,2016
0 people found
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We sold our house through Patrick Williams and were really happy with the service they provided. Karen offered a very personal service when she valued our house and described how the open day would be held; for us, this set PW apart from other agencies. Nicola was also excellent, she was easily contactable and did a great job of keeping us updated throughout the sale. We would fully recommend Patrick Williams....
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Comment on agent fees
Good
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Jan 16,2016
Minithumbup
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Jan 16,2016
0 people found
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We purchased our house with Patrick Williams in 1998, and have just sold it using Patrick Williams again. The purchasers were nervous first time buyers, but Nicola...
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Comment on agent fees
Very competitive, which resulted in a great deal for us!
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Dec 18,2015
Minithumbup
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Dec 18,2015
0 people found
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Having now both bought and sold my property through Patrick Williams Oxford Road I have been delighted with their service. The property was listed promptly and had multiple offers within 1 week thanks to their excellent sales process. Nicola and Karen have been able to help every step of the way, always available when I ring and always know exactly who I am as soon they answer the phone. It was lovely to have such a personal yet professional service. Huge thanks to you both for your assistance o...
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Comment on agent fees
Having already bought my property through the agent they were able to offer me a great commission rate for selling it.
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Dec 16,2015
Minithumbup
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Dec 16,2015
0 people found
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Both Karen and Nicola were helpful and patient throughout, keeping me informed of progress. The property was sold very quickly. I have used them before and will do so again....
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Dec 12,2015
Minithumbup
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Dec 12,2015
0 people found
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Service has been great, and felt like they genuinely wanted to help me find the home I was looking for. Karen went out of her way, and Nicola has been very efficient. I would have no second thoughts about using Patrick Willian's again or in recommending to friends. Happy Christmas to both and keep up the great work...
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Areas covered
  • RG30
  • Reading
  • RG31
  • Pangbourne - Tilehurst
  • RG1
  • Berkshire
  • RG8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £23,950
  • Max: £435,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 75 1 58 0 2 0
Karen Mocko Karen Mocko
Branch Manager
94 reviews

About Karen No description set View full profile
Nicola Roberts Nicola Roberts
53 reviews

About Nicola No description set View full profile

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Last updated at 10:31 AM 06/01/2016 by allAgents

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Last updated at 10:31 AM 06/01/2016 by allAgents

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