• Karen Mocko
    Karen Mocko
  • Nicola Roberts
    Nicola Roberts
No description for branch.
Patrick Williams Ltd

303-5 Oxford Road Reading
Berkshire
RG30 1AU

0118 957 3579
Aug 08,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'G&M J'
Aug 08,2017
0 people found
this helpful
The team at Patrick Williams were always professional, enthusiastic and very helpful in dealing with the sale of our house. Karen was very positive and gave us confidence moving forward. Nicola was always a friendly voice at the end of a phone and always acted swiftly with any of our questions and requests. Thank you both....
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Comment on agent fees
Fees were good
Was this helpful? Yes
Jul 20,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Emma'
Jul 20,2017
0 people found
this helpful
We have just successfully sold our property through Patrick Williams Estate Agents. We chose Patrick Williams because we bought the same property through them 11 years ago when we moved to Reading and we had been very impressed with the service we received. It was Karen who sold the house to us initially and it was reassuring to know that when we decided to sell this year, Karen would be able to value and market our property accordingly, due to her knowledge of the local area. The house was sold...
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Comment on agent fees
The fees were in line with the market.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Jack B'
Jul 19,2017
0 people found
this helpful
Brilliant and attentive from start to end. Never rude or short or hard to contact, and saw through our entire purchase (which was part of a long chain!) with ease. Clear, concise and professional manner at all times but also friendly and approachable. Couldn't have asked for more, really....
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Comment on agent fees
Totally reasonably fees.
Was this helpful? Yes
Jul 14,2017
Minithumbup
Nicola Roberts
By: 'Patrick S'
Jul 14,2017
0 people found
this helpful
Nicola and the rest of the team at Patrick williams were always available and willing to help out with all my questions. They help us manage and get the house we were looking for very quickly and have been key to enabeling us to have a very quick and smooth transaction....
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Comment on agent fees
Very resionable
Was this helpful? Yes
Jul 14,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Richard and Diane'
Jul 14,2017
0 people found
this helpful
Top quality service from start to finish. This agent knows the area, knows the properties and knows what a realistic valuation is. We put our house on the market on 1st June and exchanged contracts with the vendor on 13th July; all without a hitch. Yes, we put the effort in to present the house in the best possible light, but Patrick Williams did a superb job in arranging viewings from quality prospective purchasers. It's been a pleasure dealing with Karen and her team, they've truly earned thei...
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Comment on agent fees
Absolutely fair and acceptable
Was this helpful? Yes
Jun 18,2017
Minithumbup
Nicola Roberts
By: 'CLYDE'
Jun 18,2017
0 people found
this helpful
Nicola is very professional, supportive and very efficient in what she does. She communicate well, very respectful and reply to emails promptly. We've moved in to our new house 3 weeks ago. Thank you Patrick Williams. Most especially to Nicola Roberts!...
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May 03,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Charlotte'
May 03,2017
0 people found
this helpful
Karen has a brilliant knowledge of the housing market and managed to get offers in by the end of two weeks! The price was spot on. It was a painless experience, first class service all the way. Communication of all viewings and negotiations was EXCELLENT. I would have no hesitation whatsoever in recommending both her and her colleague Nicola. It is no wonder they have excellent customer satisfaction awards. A brilliant team! They are without doubt, the best estate agency in Reading, responsive a...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Apr 20,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Lauren and Iain Delaney'
Apr 20,2017
0 people found
this helpful
We are astounded by the excellent service we have received at Patrick Williams, Oxford Rd. We were so impressed with them as buyers when we originally bought our house so returned to sell through them as well. We've been incredibly well looked after throughout the entire process. The photographs and description were excellent and they set up viewings professionally and quickly. Their local knowledge and expertise is second to none and they provided a very honest account of the market and gave us...
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Apr 10,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Sam & Abi'
Apr 10,2017
0 people found
this helpful
We are so pleased to have chosen the Oxford Road Patrick Williams team to sell our house. We found them to be very friendly, professional and knowledgeable of the local market. Karen had given us a clear picture of the process involved, while Nicola kept us fully informed and replied quickly to our questions and concerns. We would happily use them on our next move and would highly recommend them as honest and hardworking estate agents!...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Daryl & Laura'
Mar 27,2017
0 people found
this helpful
Thank you to Karen, Nicola and all at Patrick Williams for all their hard work and help during the sale of our home. They took all the stress away from us and ensured the whole process was as smooth as possible. Don't be fooled by other estate agents out there, I've never heard one bad word about PW so deciding to go with the them was a no-brainer. They're a traditional old fashioned estate agent with no hidden surprises or gimmicks like I've heard about others. Fantasic, hard working, all round...
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Comment on agent fees
As a returning customer we were very happy with the discounted fee.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'David Ellis'
Mar 23,2017
0 people found
this helpful
Would fully recommend the Oxford Rd branch of Patrick Williams - I both bought and sold through them and they were by far the most competent people I dealt with. They explained everything clearly, were quick to reply to queries and helped smooth over any issues that arose during the buying and selling process. Besides that, the team are friendly, polite and kind....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 13,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Richard Cornish'
Mar 13,2017
0 people found
this helpful
I was very pleased with the service received from the team at Patrick Williams. Being a first time buyer the team made the process very easy and stress free....
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Feb 27,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Kajsa Johansson'
Feb 27,2017
0 people found
this helpful
The most positive interactions with an estate agent I have ever had. As a buyer, Karen and Nicola were great at responding and always kept positive and help advising on the process. I was well informed during the entire process and they had both the sellers and buyers interest at heart. They were always flexible in regards to property visits and always took the time out of their day to arrange them even after offer has been accepted and the exchange had happened. I strongly recommend them and w...
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Feb 16,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Alan Matthews'
Feb 16,2017
0 people found
this helpful
We selected Patrick Williams (from three local agents) following an initial meeting at our property. There were a number of factors which influenced our decision. Karen was a realistic appraiser of the value of the property in what were uncertain market conditions. The offer price agreed on was lower than that estimated by other agents (but more in line with the results of our research) - we achieved a marginally higher sale price. Also appreciated was Karen's straightforward, straight talking a...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 16,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Ryan Coombs'
Jan 16,2017
0 people found
this helpful
Karen and Nicola were a pleasure to deal with throughout the sale and provided customer service to a very high level to ensure a smooth purchase. I would definitely recommended Patrick Williams based on my experience....
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Comment on agent fees
I was the purchaser.
Was this helpful? Yes
Jan 10,2017
Minithumbup
Karen Mocko
By: 'Kerry Savage and Gregor Bint'
Jan 10,2017
0 people found
this helpful
Karen Mocko was an absolute pleasure to liaise with. She helped us to sell our 90 year old uncle's house and was kind, courteous, extremely efficient and very understanding of his needs and wishes. Everything went smoothly from beginning to end, thanks to her fantastic knowledge and contacts. I can not recommend her highly enough....
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Comment on agent fees
Good. Very competitive fees.
Was this helpful? Yes
Jan 03,2017
Minithumbup
Karen Mocko
Nicola Roberts
By: 'ASG2016'
Jan 03,2017
0 people found
this helpful
My main correspondences have been with Karen and she has been great throughout the process. She has listened to my concerns, taken my needs into consideration when coordinating with the vendor, and has never been too pushy with me despite the time constraints imposed by the chain. Have never met Nicola in person but she has also been similarly great throughout the process....
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Comment on agent fees
N/A - buyer
Was this helpful? Yes
Nov 27,2016
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Rory.'
Nov 27,2016
0 people found
this helpful
Just completed yesterday, having bought through Patrick Williams. The staff were incredibly helpful, Karen in particular. I don't plaan on moving again for a long time but will certainly consider using PW to sell with....
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Nov 10,2016
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Alan Mersom'
Nov 10,2016
0 people found
this helpful
First class service, friendly and professional throughout the whole process. Always on hand to answer questions and I always felt that their knowledge of the market and customer base was spot on. Smooth transaction on the whole and highly recommend using these guys as they know exactly what they're doing!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 06,2016
Minithumbup
Nicola Roberts
Karen Mocko
By: 'Nicoleclaire123'
Oct 06,2016
0 people found
this helpful
I cannot express how grateful I am that my experience as a first time buyer was with Nicola and Karen. Having looked at several houses during our time searching and had experiences with many estate agents who left a lot to be desired, the personal and professional experience that we had with Patrick Williams made the whole process so much easier. As a first time buyer you're obviously a little unsure as to what the process is, and Nicola was so incredibly patient with all of our questions. She...
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Comment on agent fees
Not applicable as a buyer.
Was this helpful? Yes
Sep 07,2016
Minithumbup
Karen Mocko
Nicola Roberts
By: 'BillandSarah'
Sep 07,2016
0 people found
this helpful
Cannot recommend Patrick Williams highly enough - all through the process both Karen and Nicola were always helpful, patient and professional, even going the extra mile to help when things became difficult (unlike the other agency involved) - the only advice we can give people when choosing an estate agent is that Patrick Williams's customer service level is second to none and we were both relieved and delighted we used them....
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Comment on agent fees
Fees were more than fair considering the high level of service received
Was this helpful? Yes
Aug 17,2016
Minithumbup
Nicola Roberts
By: 'Grant'
Aug 17,2016
0 people found
this helpful
She is helpful and kind and will get you your asking price. She reply to every question quickly and with every bit of information you need. In short a superstar!!...
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Comment on agent fees
You get a quality service at a reasonable price
Was this helpful? Yes
Jul 06,2016
Minithumbup
Nicola Roberts
By: 'Kyras'
Jul 06,2016
0 people found
this helpful
Nicola was very friendly and helpful throughout the entire process, replying to my emails and calls in a timely manner and served as a good point of communication between myself and the vendor in order to push the sale through. I would definitely use Patrick Williams if I were buying or selling another property....
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Comment on agent fees
n/a
Was this helpful? Yes
Jul 05,2016
Minithumbup
Nicola Roberts
Karen Mocko
By: 'Henrik walczak'
Jul 05,2016
0 people found
this helpful
They said it would sell in a week and it did. I was updated frequently .excelent communication would use again without hesitation. Good job well done thank you girls....
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Comment on agent fees
Okay
Was this helpful? Yes
May 24,2016
Minithumbup
Karen Mocko
By: 'Paul'
May 24,2016
0 people found
this helpful
Our sale and purchase of our new property was handled in a very professional manner from start to finish. There were a number of difficulties with the move but Karen managed to keep everything on track. We were very pleased with the service....
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Comment on agent fees
Reasonable
Was this helpful? Yes
May 11,2016
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Santha'
May 11,2016
0 people found
this helpful
Dealing with Karen from day 1.Really happy with her professionalism and honesty and her proactive approach to this sale and to us.Spoken to Nicola in the absence of Karen and she has very helpful and understanding and responsive. It's been an absolute pleasure using PW and would recommend them all day long Thank you for your great service Kumar and Davinder...
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Comment on agent fees
Good
Was this helpful? Yes
May 04,2016
Minithumbup
Karen Mocko
Nicola Roberts
By: 'Nick'
May 04,2016
0 people found
this helpful
Helped us with the purchase of our new home, staff were friendly and helpful at all times, and communicated well throughout - many thanks!...
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Comment on agent fees
This is my first house purchase so don't have much scope for comoparison - seemed reasonable.
Was this helpful? Yes
Apr 28,2016
Minithumbup
Karen Mocko
Nicola Roberts
By: 'David'
Apr 28,2016
0 people found
this helpful
Professional, supportive, attentive, informative throughout the entire process. Always helpful and make time to deal with any issue or concern. Have really helped reduce the stress in selling our house. A great team....
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Comment on agent fees
Ok
Was this helpful? Yes
By: Richard Goodwin
Apr 28, 2016
View all comments (1)
Dear David, I am delighted to hear you were so impressed with the service provided by Nicola & Karen. They are a genuine asset to our company and always work hard to provide a first class service. ...
Apr 20,2016
Minithumbup
Nicola Roberts
Karen Mocko
By: 'Shayan'
Apr 20,2016
0 people found
this helpful
We started the process of purchasing a property in Reading in mid-January. Nicola and Karen were fair, professional and respectful from the outset and always kept me in the loop with the latest developments. On completion day, a freak incident occurred which could have potentially left me with a 5-grand bill to pay through no fault of my own. Nicola and Karen flagged me up although they did not have to, and did everything possible afterwards so we could sort out the problem and get over the li...
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Was this helpful? Yes
Apr 15,2016
Minithumbup
Nicola Roberts
Karen Mocko
By: 'Stella & Amy'
Apr 15,2016
0 people found
this helpful
First time buyers, purchasing two bedroomed house. Found Nicola and Karen very helpful and the process went quite smoothly. Subsequent viewings were accommodated and in a timely fashion. Responded to emails very quickly....
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Was this helpful? Yes
Areas covered
  • RG30
  • Reading
  • RG31
  • Pangbourne - Tilehurst
  • RG1
  • Berkshire
  • RG8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £23,950
  • Max: £435,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 81 1 60 0 3 0
Karen Mocko Karen Mocko
Branch Manager
101 reviews

About Karen No description set View full profile
Nicola Roberts Nicola Roberts
63 reviews

About Nicola No description set View full profile

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Last updated at 10:31 AM 06/01/2016 by allAgents

Complaints Procedure

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Last updated at 10:31 AM 06/01/2016 by allAgents

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