• Karen Mocko
    Karen Mocko
  • Nicola Roberts
    Nicola Roberts
No description for branch.
Patrick Williams Ltd

303-5 Oxford Road Reading
Berkshire
RG30 1AU

0118 957 3579

Nov 27,2016
Minithumbup
By:
Nov 27,2016
Featured Review
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Just completed yesterday, having bought through Patrick Williams. The staff were incredibly helpful, Karen in particular. I don't plaan on moving again for a long time but will certainly consider using PW to sell with....
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Nov 10,2016
Minithumbup
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Nov 10,2016
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First class service, friendly and professional throughout the whole process. Always on hand to answer questions and I always felt that their knowledge of the market and customer base was spot on. Smooth transaction on the whole and highly recommend using these guys as they know exactly what they're doing!...
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Comment on agent fees
Very reasonable
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Oct 06,2016
Minithumbup
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Oct 06,2016
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I cannot express how grateful I am that my experience as a first time buyer was with Nicola and Karen. Having looked at several houses during our time searching and had experiences with many estate agents who left a lot to be desired, the personal and professional experience that we had with Patrick Williams made the whole process so much easier. As a first time buyer you're obviously a little unsure as to what the process is, and Nicola was so incredibly patient with all of our questions. She...
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Comment on agent fees
Not applicable as a buyer.
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Sep 07,2016
Minithumbup
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Sep 07,2016
Featured Review
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Cannot recommend Patrick Williams highly enough - all through the process both Karen and Nicola were always helpful, patient and professional, even going the extra mile to help when things became difficult (unlike the other agency involved) - the only advice we can give people when choosing an estate agent is that Patrick Williams's customer service level is second to none and we were both relieved and delighted we used them....
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Comment on agent fees
Fees were more than fair considering the high level of service received
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Aug 17,2016
Minithumbup
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Aug 17,2016
Featured Review
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She is helpful and kind and will get you your asking price. She reply to every question quickly and with every bit of information you need. In short a superstar!!...
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Comment on agent fees
You get a quality service at a reasonable price
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Jul 06,2016
Minithumbup
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Jul 06,2016
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Nicola was very friendly and helpful throughout the entire process, replying to my emails and calls in a timely manner and served as a good point of communication between myself and the vendor in order to push the sale through. I would definitely use Patrick Williams if I were buying or selling another property....
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Comment on agent fees
n/a
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Jul 05,2016
Minithumbup
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Jul 05,2016
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They said it would sell in a week and it did. I was updated frequently .excelent communication would use again without hesitation. Good job well done thank you girls....
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Comment on agent fees
Okay
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May 24,2016
Minithumbup
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May 24,2016
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Our sale and purchase of our new property was handled in a very professional manner from start to finish. There were a number of difficulties with the move but Karen managed to keep everything on track. We were very pleased with the service....
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Comment on agent fees
Reasonable
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May 11,2016
Minithumbup
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May 11,2016
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Dealing with Karen from day 1.Really happy with her professionalism and honesty and her proactive approach to this sale and to us.Spoken to Nicola in the absence of Karen and she has very helpful and understanding and responsive. It's been an absolute pleasure using PW and would recommend them all day long Thank you for your great service Kumar and Davinder...
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Comment on agent fees
Good
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May 04,2016
Minithumbup
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May 04,2016
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Helped us with the purchase of our new home, staff were friendly and helpful at all times, and communicated well throughout - many thanks!...
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Comment on agent fees
This is my first house purchase so don't have much scope for comoparison - seemed reasonable.
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Apr 28,2016
Minithumbup
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Apr 28,2016
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Professional, supportive, attentive, informative throughout the entire process. Always helpful and make time to deal with any issue or concern. Have really helped reduce the stress in selling our house. A great team....
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Comment on agent fees
Ok
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By: Richard Goodwin
Apr 28, 2016
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Dear David, I am delighted to hear you were so impressed with the service provided by Nicola & Karen. They are a genuine asset to our company and always work hard to provide a first class service.....
Apr 20,2016
Minithumbup
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Apr 20,2016
0 people found
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We started the process of purchasing a property in Reading in mid-January. Nicola and Karen were fair, professional and respectful from the outset and always kept me in the loop with the latest developments. On completion day, a freak incident occurred which could have potentially left me with a 5-grand bill to pay through no fault of my own. Nicola and Karen flagged me up although they did not have to, and did everything possible afterwards so we could sort out the problem and get over the li...
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Apr 15,2016
Minithumbup
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Apr 15,2016
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First time buyers, purchasing two bedroomed house. Found Nicola and Karen very helpful and the process went quite smoothly. Subsequent viewings were accommodated and in a timely fashion. Responded to emails very quickly....
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Everyone at Patrick Williams (Karen, Richard and Nicola) were incredibly helpful and made the process of moving, with its inevitable stresses, much easier than it would have been otherwise. They achieved a good valuation and an excellent sale price for us and were a pleasure to deal with....
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Comment on agent fees
Fine. Seemed fair and reasonable.
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Fantastic service from Nicola and Karen. They know about the properties on their books and keep you up to date on everything. Incredibly personable, friendly and professional. Would absolutely recommend them to anyone wanting to buy or sell....
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Karen was very efficient and enthusiastic. She delivered what she said she could . She persevered with viewings in order to get the right deal and when the first buyers dropped out, (it happens!) she immediately negotiated the under-bidders up to an acceptable level. Nicola was very adequate backup. They worked well together an I was happy to deal with them both....
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Comment on agent fees
For the service, I am well satisfied.
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Mar 23,2016
Minithumbup
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Mar 23,2016
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Fantastic to deal with from valuation through to completion. Felt like we were in trustworthy hands the whole time. Their local knowledge and expertise are incredible Wholeheartedly recommended...
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Comment on agent fees
Very competitive
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Mar 16,2016
Minithumbup
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Mar 16,2016
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It has been a pleasure purchasing a property via Patrick Williams. Nicola and Karen were well informed and stayed in touch throughout the process. It was all relatively painless which when buying a property is rare to say. Thank you....
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Comment on agent fees
No Fees for buying so GOOD
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Mar 07,2016
Minithumbup
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Mar 07,2016
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Having had a bad experience purchasing our first property we decided to use Patrick Williams after a recommendation from a friend and were not disappointed. From first contact through to our move date Karen & Nicola were both honest, friendly and reliable. We were kept us updated every step of the way, taking the sting out of a potentially stressful sale & purchase. Their local property knowledge is second to none, by pricing our house smartly (where other agencies have a tendency to mas...
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Comment on agent fees
Good
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Feb 28,2016
Minithumbup
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Feb 28,2016
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As a first time buyer, i found the service provided by Patrick Williams excellent. Nicola was in regular contact through email and telephone so I was always kept updated. Also with both solicitors as she tried her very best to keep the the process moving efficiently. Overall, Nicola was a pleasure to deal with; always maintaining a friendly, happy and positive attitude....
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Feb 12,2016
Minithumbup
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Feb 12,2016
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Karen and Nicola have been wonderful, from first contact through to a speedy and smooth sale of my property. Their communication, support and assistance have been professional, friendly and always in my interests. I highly recommend them....
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Comment on agent fees
Competitive
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Feb 11,2016
Minithumbup
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Feb 11,2016
0 people found
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Patrick Williams delivered what they promised, which was multiple offers over the asking price after a single day of viewing's. They kept the buyer interested throughout what felt like a long draw out affair and were available on the end of the phone when required. All in all we were very pleased....
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Comment on agent fees
We felt the agent fees were fair.
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Feb 10,2016
Minithumbup
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Feb 10,2016
0 people found
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I would recommend Patrick Williams without hesitation. What seemed like a simple move with no chain turned in to a lengthy process which required constant chasing. Nicola kept me up to date every day of what was happening. Both her and Karen went above and beyond the call of duty yo answer numerous queries from the buyers lender. They were so helpful and couldn't have done more to help....
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Jan 18,2016
Minithumbup
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Jan 18,2016
0 people found
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We sold our house through Patrick Williams and were really happy with the service they provided. Karen offered a very personal service when she valued our house and described how the open day would be held; for us, this set PW apart from other agencies. Nicola was also excellent, she was easily contactable and did a great job of keeping us updated throughout the sale. We would fully recommend Patrick Williams....
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Comment on agent fees
Good
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Jan 16,2016
Minithumbup
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Jan 16,2016
0 people found
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We purchased our house with Patrick Williams in 1998, and have just sold it using Patrick Williams again. The purchasers were nervous first time buyers, but Nicola...
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Comment on agent fees
Very competitive, which resulted in a great deal for us!
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Dec 18,2015
Minithumbup
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Dec 18,2015
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Having now both bought and sold my property through Patrick Williams Oxford Road I have been delighted with their service. The property was listed promptly and had multiple offers within 1 week thanks to their excellent sales process. Nicola and Karen have been able to help every step of the way, always available when I ring and always know exactly who I am as soon they answer the phone. It was lovely to have such a personal yet professional service. Huge thanks to you both for your assistance o...
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Comment on agent fees
Having already bought my property through the agent they were able to offer me a great commission rate for selling it.
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Dec 16,2015
Minithumbup
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Dec 16,2015
0 people found
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Both Karen and Nicola were helpful and patient throughout, keeping me informed of progress. The property was sold very quickly. I have used them before and will do so again....
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Dec 12,2015
Minithumbup
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Dec 12,2015
0 people found
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Service has been great, and felt like they genuinely wanted to help me find the home I was looking for. Karen went out of her way, and Nicola has been very efficient. I would have no second thoughts about using Patrick Willian's again or in recommending to friends. Happy Christmas to both and keep up the great work...
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Dec 07,2015
Minithumbup
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Dec 07,2015
0 people found
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Karen and Nicola both made the experience of buying a house more pleasurable than when using other estate agents. They were always contactable and honest and really pushed for a 'win/win' between myself and the vendor, leading to 2 happy customers! Thanks both, will be using Patrick Williams in the future....
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Nov 24,2015
Minithumbup
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Nov 24,2015
0 people found
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From the moment I first met a member of the Patrick Williams team I have been delighted with the service I have received. They have constantly kept me informed on how the sale is progressing. Karen and Nicola have always replied to my emails very promptly and were always available at the end of the phone when I needed to talk to them. The property I am buying took 6 months to exchange (due to solicitors!) and the Patrick Williams team were constantly in touch throughout the whole process. I real...
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Nov 12,2015
Minithumbup
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Nov 12,2015
0 people found
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My brother and I are first time buyers, and as such, being new to the property market, we found Patrick Williams' service very helpful. Nicola was in regular contact, both by email and by phone and was happy to accomodate around our personal circumstances. For example, there were points where I was unavailable for contact, so she would manage her time to be able to suit us. The team at Patrick Williams were open and honest, and were happy to discuss the process at any given point. The positio...
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Oct 26,2015
Minithumbup
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Oct 26,2015
0 people found
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The team were incredibly helpful and responded to our emails and calls very quickly. This is the first house we have bought so didn't know what to expect but they helped us through the whole process. Also whilst we were still viewing houses with different agencies, PW were by far the best and most friendly of all the agencies we dealt with. We can't speak more highly of the service we've experienced, and if we decide to sell in the future it will definitely be with PW. Thank you for all your h...
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Oct 14,2015
Minithumbup
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Oct 14,2015
0 people found
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I can't say enough to praise Karen and her team who were constantly helpful and supportive above and beyond their duty. They were able to leverage the price I asked and helped me in anyway they were able . I've bought and sold properties from other agents and can honestly say the Patrick Williams experience was different than any other. No false promises no shady characters all perfectly handled ,with the greatest of professionalism. And if more were like these ladies , estate agents would have...
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By: R Goodwin
Oct 14, 2015
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Dear Sara Thank you so much for taking the time to complete such a fantastic review. I am delighted that you were so happy with our service and we achieved such a good price on your property. That is all down to Karen's vast experience in this business. Karen will be over the moon with your review and thank you again for choosing PW to act for you. Richard Goodwin- Director....
Oct 12,2015
Minithumbup
By:
Oct 12,2015
0 people found
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From initial contact, the service received was of a very high standard. The agent's survey was very thorough and the published sale details accurately described our property. Sale value guidance was well pitched and, as a result of this attention to detail, we had secured a buyer within 7 days. The follow-up office admin was faultless, including regular, unprompted, email and phone communications with details of the ongoing legal and financial status of the sale. The agreed agency sale fee...
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Aug 25,2015
Minithumbup
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Aug 25,2015
0 people found
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We bought our house from Patrick Williams eight years ago, and they were so incredibly helpful with the whole process we always knew we would sell though them when the time came. They found us the perfect buyers for our situation, got us a great price, answered all queries (however daft) with patience, and were honest and open with us at all times - and we know they will have been exactly the same way with our buyers. They were a pleasure to deal with, and have the patience of saints given the n...
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Comment on agent fees
The fees were very reasonable - excellent value for money.
Was this helpful? Yes
Areas covered
  • RG30
  • Reading
  • RG31
  • Pangbourne - Tilehurst
  • RG1
  • Berkshire
  • RG8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £23,950
  • Max: £435,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 73 1 53 0 2 0
Karen Mocko Karen Mocko
Branch Manager
86 reviews

About Karen No description set View full profile
Nicola Roberts Nicola Roberts
47 reviews

About Nicola No description set View full profile

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Last updated at 10:31 AM 06/01/2016 by allAgents

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Last updated at 10:31 AM 06/01/2016 by allAgents

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