Pat Robson & Co. is a leading Residential Lettings and Sales Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. All four offices are superbly situated in the busiest parts of their area for Residential Lettings & Sales. The company focuses residential sales and lettings. With a vast portfolio of fully managed resi Read full description...dential properties to let and a continuously refreshed portfolio of sales stock we are able to offer choice whatever your property requirements. As members of all of the main industry professional bodies we strive to take on and achieve the best standards.
Pat Robson & Co Ltd

20 Osborne Road Jesmond, Newcastle upon Tyne
Tyne and Wear
NE2 2AD

0191 20 90 100
Website not available

Properties for Sale
Properties to Rent

“ Professional... ”

May 09,2018
Minithumbup
By: 'SK49'
May 09,2018
0 people found
this helpful
Highly professional, responsive and always willing to help whenever required. All issues addressed speedily and efficient. Would definitely recommend to anyone looking to use Pat Robson....
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Comment on agent fees
Fees similar to every other agency
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By: Pat Robson & Co
May 10, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...

“ Fantastic Experience and Wonderful Staff... ”

May 04,2018
Minithumbup
By: 'Jade'
May 04,2018
0 people found
this helpful
It's been a pleasure to rent with Pat Robson for the past year. When looking for a flat to rent, Tania was fantastic at helping us find somewhere! Nothing was ever too much for her and she didn't stop until she found us ...
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Comment on agent fees
Good
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Mar 09,2018
Minithumbup
By: 'Becky M'
Mar 09,2018
0 people found
this helpful
Laura has been great to deal with - she responded very speedily to all requests and queries, and was able to liaise quickly with the owner of the property in order to secure us things like a new fridge when the old one broke. Very ...
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By: Pat Robson& Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Feb 23,2018
Minithumbup
By: 'Peter'
Feb 23,2018
0 people found
this helpful
Pat Robson were one of the few agents who responded to my email and requirements regarding accommodation. When I viewed the property the agent was exceptionally helpful especially in the lead up to accepting the tenancy. Once I decided to accept the property, the agent ...
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Comment on agent fees
The fees were reasonable.
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Feb 22,2018
Minithumbup
By: 'Vicky'
Feb 22,2018
0 people found
this helpful
Excellent service provided by Tania.. she was very helpful and informative and I would highly recommend her and this agent....
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Comment on agent fees
Good
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Feb 21,2018
Minithumbdown
By: 'Andrew'
Feb 21,2018
0 people found
this helpful
Pat Robson have been fantastic. We moved into our apartment a couple of months ago, and it was a very smooth transition. The communication has been top draw, and the apartment itself has not let us down. The company were very open for any enquires....
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Comment on agent fees
Good.
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Feb 02,2018
Minithumbup
By: 'Ben S'
Feb 02,2018
0 people found
this helpful
Really good service from both Laura and the whole company, everything we asked for was done quickly and efficiently. Enjoyed our time with them, would highly recommend....
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Comment on agent fees
In line with all others, not too high.
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Feb 02,2018
Minithumbup
By: 'Danielle K'
Feb 02,2018
0 people found
this helpful
Brilliant from the start, always quick responses and solutions to any issues we had, and was efficient and professional upon check out, releasing our deposit within a matter of a couple of days, would highly recommend as a great property manager. Never had any problems ...
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Comment on agent fees
Reasonable, in line with all others in the area.
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Oct 12,2017
Minithumbup
By: 'Durham PhD student'
Oct 12,2017
1 people found
this helpful
I rented a room in Durham for writing up my PhD thesis. They showed me the room and then send me the contract with docusign. During the tenancy the management of the property was excellent. They answered to emails and requests really fast. They do ...
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Sep 18,2017
Minithumbup
By: 'Ollie Colville'
Sep 18,2017
0 people found
this helpful
I was very impressed with Laura and her efficiency and responsiveness. I was initially sceptical of Pat Robson and their reputation for taking Students for a ride on occasions. Laura completely dispelled this and I would genuinely recommend her to anyone who asked...
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Comment on agent fees
Fine
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Sep 15,2017
Minithumbup
By: 'Angus'
Sep 15,2017
0 people found
this helpful
Laura was very efficient and helpful. Dealt to complaints quickly. Check in was conducted very well. All questions or queries were sorted...
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Comment on agent fees
Quite high
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Sep 14,2017
Minithumbup
By: 'F Collins'
Sep 14,2017
0 people found
this helpful
Very efficient service for student rental. Move in and move out days were done fairly and quickly. Any issues throughout the year were dealt with appropriately. No complaints....
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Comment on agent fees
Slightly high agency fees but paid for a good property manager who communicated well.
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Sep 11,2017
Minithumbup
By: 'Liam 51 Manor House road 2016/2017'
Sep 11,2017
0 people found
this helpful
Laura was an excellent landlord for us, if we had any issues she would go out of her way to fix the problem. Additionally she was very organised as we were always kept aware of any maintenance and deadlines regarding the property. All information was ...
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Comment on agent fees
Good, very reasonable for the service we received.
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Sep 11,2017
Minithumbup
By: 'Isabella'
Sep 11,2017
0 people found
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Pat Robson were really good, Laura was especially helpful and replaced anything I needed really quickly. She was great overall, would also note that she made it a quick and efficient check out!...
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Comment on agent fees
Fine, got a lot of our deposit back.
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Sep 11,2017
Minithumbup
By: 'Lucy'
Sep 11,2017
0 people found
this helpful
Got back to us in a prompt manner and helped us with all our queries quickly. Was very helpful throughout and had no troubles whatsoever. She was very polite and friendly whenever we met her....
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Comment on agent fees
I don't think agent's fees are necessary
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By: Pat Robson & Co
May 09, 2018
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future ...
Sep 09,2017
Minithumbup
By: 'Gary'
Sep 09,2017
0 people found
this helpful
Harley has demonstrated a high standard of professionalism. She has made the rental process efficient and smooth, and has responded to and resolved my questions quickly. Harley is courteous and an asset to Pat Robson, and I would highly recommend both Harley and Pat Robson ...
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Comment on agent fees
The agents fees we reasonable and in line with what I expect to be charged.
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Sep 06,2017
Minithumbup
By: 'SM.RR'
Sep 06,2017
0 people found
this helpful
No complaints. Very helpful and listened to what we were looking for. Very friendly and always kept us in the loop with regular updates. Replied to our queries promptly....
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Comment on agent fees
--
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Aug 29,2017
Minithumbup
By: 'Excellent Service'
Aug 29,2017
0 people found
this helpful
I have been a continuous client of Pat Robson & Co for over 20 years. During this period, the company, acting both as letting agent and sales consultant has been consistently first class. As a client who resides outside the U.K. peace of mind regarding ...
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Comment on agent fees
Fees - GOOD
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Aug 01,2017
Minithumbup
By: 'Jordan Scott'
Aug 01,2017
0 people found
this helpful
I've spent the last year living in a flat rented through Pat Robson and have been very happy with the service. The check in process was quick but thorough and check out was equally simple and fair with regards to charges to the deposit (I ...
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Comment on agent fees
Tricky to find agents who don't charge some sort of fee but I can't have any complaints after enjoying a hassle-free tenancy.
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Jul 31,2017
Minithumbup
By: 'Chris'
Jul 31,2017
1 people found
this helpful
We had been with Pat Robson for two years before we decided to move further from city centre, which is the reason for us eventually changing estate agents. In the initial stages, the sales and lettings team were brilliant, showing us multiple properties within our ...
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Comment on agent fees
The fees are reasonable based on research about other agencies; the service definitely matches the cost.
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Jul 24,2017
Minithumbdown
By: 'Worried for future students'
Jul 24,2017
2 people found
this helpful
Firstly, I would give 0 stars if that was an option. Pat Robson are by a country mile the worst letting agents I have ever come across in my life. When arriving, the flat had crumbs all over the counters and dust everywhere - how it ...
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Comment on agent fees
What you can expect from a company like this.
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By: Pat Robson & Co
Jul 25, 2017
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Good morning. Thank you for taking the time to leave a review and I am sorry to hear that you are not satisfied with our service. We take customer feedback very seriously and would like the opportunity to discuss this further with you. Due to the limited information provided unfortunately we are unable to match your details on our database. Please can you contact me via e-mail at maintenance@patrobson.com with further details on the issues raised I will strive to respond to you as soon as possib ...
Jul 17,2017
Minithumbdown
By: 'Scott Almond'
Jul 17,2017
0 people found
this helpful
Laura offered a really good service to us even though we had a number of problems with the property. Laura always was in contact with us as soon as we made contact with her which I was very impressed with....
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Comment on agent fees
Good
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By: Pat Robson & Co
Jul 25, 2017
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Good morning. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jul 14,2017
Minithumbup
By: 'declan.kohl'
Jul 14,2017
0 people found
this helpful
Laura has been super quick in responding to emails and always really helpful and quick in getting maintenance sorted - even at awkward times of the week...
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Comment on agent fees
Fees higher than other places
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By: Pat Robson & Co
Jul 25, 2017
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Good morning. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jul 14,2017
Minithumbup
By: 'Stanley Fawcett'
Jul 14,2017
0 people found
this helpful
Laura has been the property manager for myself and 5 friends in our student accommodation for the year 2016/17. She has been extremely contactable throughout the tenancy and very quick to respond to maintenance issues (e.g broken back door, faulty dishwasher, faulty boiler - addressed within ...
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Comment on agent fees
Although the service we received was excellent, I feel the agency fees for Pat Robson as a whole could be lower.
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By: Pat Robson & Co
Jul 25, 2017
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Good morning. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jul 13,2017
Minithumbup
By: 'Robbie'
Jul 13,2017
0 people found
this helpful
Very friendly and approachable, emails were answered quickly which is really wonderful. Any problems we had throughout our tenancy were quickly resolved without any issues....
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Comment on agent fees
Agency fees were reasonable
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By: Pat Robson & Co
Jul 25, 2017
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Good morning. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jul 12,2017
Minithumbup
By: 'James Manifield'
Jul 12,2017
0 people found
this helpful
Overall i'm happy with how the property was managed, good communication between manager and tenants. Any problems were sorted as quickly as possible....
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Comment on agent fees
good
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By: Pat Robson & Co
Jul 25, 2017
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Good morning. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jul 11,2017
Minithumbup
By: 'Jeremie'
Jul 11,2017
0 people found
this helpful
Both Danielle and Laura have been very helpful, quick to answer to email and easy to converse with. They helped my move out to be as smooth as possible and have always helped during the tenancy....
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By: Pat Robson & Co
Jul 25, 2017
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Good morning. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jul 04,2017
Minithumbup
By: 'Student'
Jul 04,2017
0 people found
this helpful
Pat Robson have been fantastic with their student letting service. Laura Young (our property manager) has provided us with a reliable and excellent customer service experience over the past 10 months - anything we needed doing within the property was sorted promptly; on the day or ...
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Comment on agent fees
Fees were reasonable, not the cheapest but definitley not the most expensive.
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By: Pat Robson & Co
Jul 25, 2017
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jun 30,2017
Minithumbup
By: 'markbug3'
Jun 30,2017
1 people found
this helpful
Rented a student property through this company and overall I was happy with the service provided. We viewed the property with Maura and her communication was great throughout the process. Chris our Property Manager was also helpful throughout the tenancy with any questions and a ...
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Comment on agent fees
Average I guess. Rented through 3 different companies in Newcastle over the last couple of years and they all seem to charge similar amounts
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By: Pat Robson & Co.
Jul 04, 2017
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Jun 25,2017
Minithumbup
By: 'Tynemouth123'
Jun 25,2017
1 people found
this helpful
Excellent experience selling my home through Pat Robson, I had a buyer within a week and the process was handled excellently by Tania throughout. Would recommend their services, a professional, knowledgable team....
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Comment on agent fees
Standard fees compared to other agents, so as expected. Service made the fees worth it!
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By: Pat Robson & Co.
Jun 29, 2017
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Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...
Areas covered
  • NE2
  • Newcastle-upon-Tyne & surrounding areas
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
72% customers were satisfied with fees 60% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £167,000
  • Max: £270,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 37 24 2 0 1 0 1 1

Fees

No fees set.
Last updated at 3:35 PM 20/04/2017 by Nick

Complaints Procedure

No procedure set.
Last updated at 3:35 PM 20/04/2017 by Nick

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