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Parsons Son & Basley

173 Church Road Hove
Brighton and Hove

Feb 24,2015
Feb 24,2015
2 people found
this helpful
We wish we could speak more positively of them. While under Wellbeck we have to say that the lady we dealt with Jane was always very helpful and we did not have much problems. since they have taken over. we do not get a response to any of our enquiries be it requests by phone which never get answered, letter or emails. despite several requests to answers over the last two months there has been no answer. would it not be so much easier to just return a phone call or email and be a little bit more...
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What agent could do to change your mind?
as stated return phone calls and respond to our requests would be all we ask for.
Was this helpful? Yes
Feb 15,2015
Feb 15,2015
1 people found
this helpful
Where do I start? This is not a company to be trusted. If you complain to the partners they ignore you. The management costs are high for the service you get. It's not surprising as they have 2 or 3 people managing over 10k properties (according to their web site). They also get commission on all services they purchase for the property and so nothing is purchased for the benefit of the property. For example they get a 20 per cent commission for all insurances. High cost poor service and no manag...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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mark Barretto - upload your photo mark Barretto
1 reviews

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Jane  - upload your photo Jane
1 reviews

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Awards won by Parsons Son & Basley, Hove BN3 2AB

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