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    Claire Bloomer
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    Paul
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Parkers Estate Agents

28 Crickdale Street Cirencester
Gloucestershire
GL7 1JH

01285 665158

Feb 02,2015
Minithumbdown
By:
Feb 02,2015
2 people found
this helpful
I used Parkers to let my property. During the let, things did not run as smoothly as I had expected, but it was at the end I realised just how incompetent they were at managing my let. Parkers acknowledged flood damage to my property but we could not agree a figure, so sent me to the Deposit Protection people. It was then I found out I was unprotected by the deposit scheme because Parkers had used the wrong tenancy agreement (they had signed a shorthold tenancy when letting to a company ...
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What agent could do to change your mind?
Having made such a school boy error and admitting my complaint was valid, I think the agent should have sorted out re-dress. It would have been very simple to refund the deposit in full accompanied with an apology for the inconvenience caused in the early stages of the complaint. Had this happened, I may have continued letting my property with them.
Comment on agent fees
I was initially happy with the fees and price or I would not have employed the agent. HOWEVER, when it transpired I had paid fees and not received the service any normal landlord would expect to receive (namely using a valid contract to let my property) I think I paid an unreasonable amount
Was this helpful? Yes
Aug 04,2014
Minithumbdown
By:
Aug 04,2014
3 people found
this helpful
I went into the cirencester office looking to buy a property a few weeks back, the staff were rude, disrespectful and treated me as if I were stupid. Baring in mind I've bought and sold over 15 properties in the cirencester area. Paul 'the manager', couldn't even bothered to print me off details after asking multiple times. So much for putting faith back into estate agency. I would not recommend these to anybody. They are inexperienced and rude. For such a small company which seems to be str...
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What agent could do to change your mind?
I would highly recommend closing down and starting from fresh. new staff and new strategy
Was this helpful? Yes
By: Paul
Aug 04, 2014
View all comments (1)
Dear Simon, I am disappointed to hear that you have had a bad experience with my office with myself and my staff. I would like to opportunity to rectify this with you, and can assure you that this is not how this office is run and the word of mouth recommendations we have received. All of our brochures are pre printed so we never have had to print on demand. I cannot recollect our conversation and would welcome the opportunity to discuss this, please contact me Paul Harding directly. As the....
Mar 14,2012
Minithumbup
By:
Mar 14,2012
3 people found
this helpful
Fantastic agency, very helpful and went out of their way to provide an excellent service....
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Mar 07,2012
Minithumbup
By:
Mar 07,2012
2 people found
this helpful
Firstly, I want to say how impressed I am with this letting agent and would recommend them to anyone. I was particularly impressed the first time I ever had dealings with Paul a couple of years ago, I called at 9pm (thinking I would leave a message), and he answered! Great customer service is provided. Paul gave me all the help I needed and answered all the questions I had. I feel the Cirencester office is a credit to Parkers and it has been a pleasure dealing with him. They are BY FAR the...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £300,000
  • Max: £300,000

Letting
  • Min: £0
  • Max: £0

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Claire Bloomer - upload your photo Claire Bloomer
1 reviews

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Paul  - upload your photo Paul
2 reviews

About Paul No description set View full profile

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