• Carl Smales
    Carl Smales
  • Nichola Mills
    Nichola Mills
  • Lisa Howsam
    Lisa Howsam
  • Becky Williams
    Becky Williams
OPEN MORE HOURS THAN 'ANY' OTHER SELBY AGENT. We are 'Proactive' and have 'amazing' cameras! We are the ONLY agent in the area that offers VIRTUAL TOURS and AREA FILMS to every one of our vendors! RIGHTMOVE AND ZOOPLA advertising!
Park Row Properties

14 Finkle Street Selby
North Yorkshire
YO8 4DS

01757 241124

Nov 25,2016
Minithumbup
By:
Nov 25,2016
1 people found
this helpful
Fantastic service from Park Row Properties Selby to market and sell the house. Becky did a fantastic job and kept us informed about all the viewings and the subsequent offers. Becky successfully negotiating with the buyer so we received an offer that we are able to accept. Fantastic job Becky....
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By: Paul Singleton
Nov 29, 2016
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Thank you so much for choosing to sell via Park Row. I'm glad we got a good result for you and that the whole experience was good.....
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
All the staff at Park Row were very good, always positive even when we had a very difficult buyer who eventually pulled out of the deal, no problem another buyer was soon found and the sale went through without a hitch. Excellent cheerful service I would highly recommend....
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Comment on agent fees
No complaints very good fees
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By: Paul Singleton
Nov 22, 2016
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Sounds like it was a difficult sale. I'm glad we got there in the end! Thanks for choosing Park a Row.....
Oct 28,2016
Minithumbup
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Oct 28,2016
0 people found
this helpful
Selby branch staff are very friendly, helpful and informative. I have been both a vendor and purchaser through Park Row and found them to be first class. P McVittie...
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By: Paul Singleton
Nov 22, 2016
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Thanks for the POSITIVE COMMENTS. Appreciate that you found the time to post them for us. Kind regards.....
Sep 05,2016
Minithumbup
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Sep 05,2016
0 people found
this helpful
Our house sale did take longer to complete than most due to various reasons, none of which were due to Park Row. As a result, Nichola kept us informed every step of the way with regular, informative updates. We felt we were in good hands and her determination to see our sale through to the end successfully, finally paid off!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Singleton
Sep 05, 2016
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Appreciate the positive comments Leon. We sold your property in excess of asking price and I know we saved you an additional £8,000 on the asking price of your next home through the other agent with our negotiating. Thanks once again for using Park Row.....
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
Staff from both the Pontefract branch and Selby have been brilliant, they couldn't do enough for us. They definitely are proactive. Massive thank you to Lisa Duncan for going above and beyond in helping us, she was a star ’­¯Â¸Â...
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By: Paul Singleton
Aug 31, 2016
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Many thanks for the kind comments, much appreciated. We do try very hard and we do have a fantastic team. Please recommend us if you know anyone else thinking of selling. Thanks once again for using Park Row.....
Aug 08,2016
Minithumbup
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Aug 08,2016
0 people found
this helpful
Helpful, friendly and proactive throughout the whole process. Regular updates given as well as support to purchase a property. Always available....
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Comment on agent fees
Quite expensive.
Was this helpful? Yes
By: Paul Singleton
Sep 05, 2016
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Many thanks for taking the time to write the positive comments. We try very hard to keep our clients updated and make the transaction as smooth as possible. Thanks once again for using Park Row.....
Aug 03,2016
Minithumbdown
By:
Aug 03,2016
0 people found
this helpful
Although initial dealings were great, a lot of information passed to myself was incorrect. I was told that both myself and the seller were using the same solicitor through Park Row but it transpired that wee were not. I feel that information was held back from me in reference to moving dates and after talking to the seller face to face they had been given inaccurate information in reference to me and the stage that I was at. Although there were other issues as there always are in moving home, I...
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What agent could do to change your mind?
N/A
Comment on agent fees
N/A
Was this helpful? Yes
By: Paul Singleton
Sep 05, 2016
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Hi David, I'm somewhat surprised by your comments.Your OWN MORTGAGE PROVIDER carried out the WRONG SURVEY on the property which caused a delay and in fairness the seller was incredibly accomodating and even moved her stuff out into storage to accomodate you. Your solicitor was constantly getting confused with regards dates as the owner of the house you were purchasing was buying a new build that was not ready but your solicitor kept thinking that you couldn't move until the new build was ready w....
Jul 11,2016
Minithumbup
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Jul 11,2016
0 people found
this helpful
I've just moved into my new house after receiving an excellent service from start to finish - couldn't be happier! As a 'nervous purchaser' having been gazumped previously, I was given a clear and concise update weekly, explaining what I needed to do, if anything, to ensure the sale was on track. Buying a property isn't ever smooth, there were a couple of bumps along the way, but I was kept up to date at all times and given the relevant advice to avoid me panicking!! I can't thank Lisa ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Paul Singleton
Sep 06, 2016
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Hi Cathy, I'm pleased you found Lisa in our aftersales team helpful. Her role is to make the process as smooth as possible and it certainly gives us an edge over agents that don't offer a 'dedicated' aftersales service. thanks once again for using Park Row.....
Jul 04,2016
Minithumbup
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Jul 04,2016
0 people found
this helpful
Lisa Howsam dealt with the after sale of my property and was at all times highly professional and very responsive. I never had the hassle of chasing up Solicitors as this was all handled by Lisa who was my single point of contact throughout and enabled a very smooth closure of the sale. Carl Smales performed the valuation of my property and explained the services that Park Row offered including the sales approach. He was very honest and straight forward to deal with and within days of my propert...
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Comment on agent fees
More expensive than others but in my opinion value for money give the quality of service provided
Was this helpful? Yes
By: Paul Singleton
Sep 05, 2016
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Many thanks for taking the time to write such a positive review. We are very much a team but from time to time certain members stand out. Thanks once again for using Park Row.....
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
First class service. Lisa couldn't have done anymore for us. She kept us fully informed during every step of our sale....
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Comment on agent fees
Not the cheapest but excellent service.
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By: Paul Singleton
Jun 14, 2016
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Many thanks for the comments. Lisa works in the progression team which allows her to 'focus' on sold properties. This helps to get sales through quicker and keep both buyers and sellers in the loop at all times.....
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
When moving from the south of England to the North over two hundred miles it's easy to feel a little detached from what's happening but Lisa kept us in the loop at every stage and was in constant contact and returned every one of our calls. Even when we felt stressed her calm positive approached was what was needed....
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Comment on agent fees
Was a purchase only.
Was this helpful? Yes
By: Paul Singleton
Sep 05, 2016
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So pleased with the kind comments. Often a purchase can be very stressful but we try very hard to make it as stress free as possible. All the best in your new home.....
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
For Carl: Extremely efficient, courteous and professional. He presented the house in an exceptional manner in both photos and descriptive narrative. For Lisa: After sales were carried out keeping us up to date on every step as it happened....
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Comment on agent fees
At 2% we feel this is about average.
Was this helpful? Yes
By: Paul Singleton
Jun 14, 2016
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Thank you for the positive comments. We do take better photographs than other agents because we have by far the best cameras and as many buyers are very 'visual' when looking it helps us to generate more viewers. Also Lisa works in 'aftersales' and her sole job is to keep buyers and sellers in the loop as to what is happening. This also helps to push sales through at a faster pace,....
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
What a fantastic service we received when buying our property. All the stress was taken away by Lisa she helped us every step of the way. We want to send a massive thank you for all of your help we really appreciate it. Chris and nanette...
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Singleton
Apr 23, 2016
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Many thanks for the kind comments. Appreciate you taking the time to write them.....
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Nichola provided a friendly and professional service. She went over and above to assist in a chain purchase. From a buyers perspective I would recommend Park Row....
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By: Paul Singleton
Sep 05, 2016
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I'm glad that the buying experience was a positive one. we have a dedicated 'sales progression team' and this helps us to progress sales faster and smoother. Thanks once again for buying through Park Row.....
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
I sold my property through the Selby Branch, the house sold quickly follwing 3 seperate offers, the branch were helpful in making the right decision. This was a very stressful time as this property was being sold through loss of my family. Lisa Howsam in the sales progression team took over once the sale had been agreed and kept me up to date on the whole process with updates from the solicitors, the surveyors and the buyers. The service was professional and tI would definately recommend them...
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Comment on agent fees
The fees were not the cheapest but I wasnt looking for a cheap service !
Was this helpful? Yes
By: Paul Singleton
Apr 23, 2016
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Many thanks for the kind comments. I agree that we are not the cheapest agent but often cheaper agents cost you a lot more than you might think!!!....
Feb 02,2016
Minithumbup
By:
Feb 02,2016
0 people found
this helpful
As a small Estate agents I was at 1st a little apprehensive as to what knowledge they would have my house was steel framed and had problems with this previously in the past. They came out did the evaluation discussed what they would offer and prices I felt that they was very competent at what they was doing and the staff they had working for them has many years experience. I dealt with Claire Nicholson @ the Kippax branch initially who was very helpful and always happy to help. After selling my ...
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Comment on agent fees
Fees were the best around that I was quoted in my area.
Was this helpful? Yes
By: Paul Singleton
May 05, 2016
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Many thanks for the kind comments. We have sold many of the steel framed houses over the years and as a result are quite familiar with them. We also have the 'sales progression team' which makes the process smoother once a sale has been agreed. Once again thanks for using Park Row and feel free to recommend us!!!!!....
Mar 17,2015
Minithumbdown
By:
Mar 17,2015
0 people found
this helpful
Carl came out to us from the selby branch, and the only way to describe him is like marmite, you either love him or you hate him! Carl's words were I don't care if I sell your house I'm salary payed, so Im getting paid just for been here. As you can imagine after hearing this several times it starts to get a little annoying! I understand been straight and honest, but it just wasn't professional. Also we registered an interest with a property for sale by Park Row and was told we would be ...
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What agent could do to change your mind?
Attend customer service course/training
Comment on agent fees
Agent fees 2%! A lot higher than others around!
Was this helpful? Yes
By: Paul Singleton
Apr 29, 2016
View all comments (1)
Many estate agents get paid a 'listing bonus' for simply 'listing your property'. This creates a huge temptation to 'overvalue' your property on purpose to encourage you to 'list' your property with themselves. Carl was merely pointing out that he will not get paid any more money from Park Row if you list with them. The point may have been put across clumsily but nonetheless it is a very valid point. It is no coincidence that the agents that pay 'listing bonuses' have the greatest amount of unso....
Areas covered
  • YO8
  • WF9
  • YO19
  • WF10
  • DN14
  • LS24
  • WF8
  • WF7
  • LS25
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£119,000
  • Max: Β£700,010

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 10 0 5 1 0 1
Carl Smales Carl Smales
Senior Valuer
4 reviews

About Carl No description set View full profile
Nichola Mills Nichola Mills
Manager
3 reviews

About Nichola No description set View full profile
Lisa Howsam Lisa Howsam
Sales Progression Team
10 reviews

About Lisa My role at Park Row Properties is with the experienced Sales Progression Team. At Park Row Properties our experience has taught us that the most stressful time for the client is after the sale has View full profile
Becky Williams Becky Williams
Sales Negotiator
2 reviews

About Becky No description set View full profile

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Fees

Very Competitive in the Marketplace
Last updated at 9:04 AM 06/05/2016 by Paul Singleton

Complaints Procedure

Write in to the branch in the first instance and we will resound within 48 hours.
Last updated at 9:04 AM 06/05/2016 by Paul Singleton

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