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    Paul Singleton
OPEN MORE HOURS than 'any' other Pontefract agent. We have AMAZING cameras and are the ONLY AGENT to offer VIRTUAL TOURS and AREA FILMS!
Park Row Properties

17 Cornmarket Pontefract
West Yorkshire
WF8 1AN

01977 791133

Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Excellent service from day one of advertising my property, kept fully updated throughout, after no luck with 2 previous estate agents, property has now sold and very quickly....
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By: Paul Singleton
Jan 20, 2017
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That's what we do!!!! Far too often vendors switch to Park Row and we sell it, often for more money than it was on with previously with the other agent. Thanks for the kind comments. ...
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Both Sally in sales and Lisa in Aftersales were outstanding. They worked endlessly to ensure the sale and completion date were met....
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Comment on agent fees
The agents fees are the same as most in the area but the service is outstanding.
Was this helpful? Yes
By: Paul Singleton
Jan 09, 2017
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Thanks once again for using Park Row to sell your home. I'm pleased we met your expectations and we wish you all the best for the future. ...
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Very good service very nice people to deal with would recommend to buy or sell with park row in the future...
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Singleton
Dec 17, 2016
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Don't really need to add to those comments apart from to say thanks for choosing us and we wish you well in your new home. ...
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Really helpful staff who are proactive in achieving sales. Regular feedback and knowledgeable suggestions to assist in presentation of property. Good knowledge of local areas and competition to enable effective marketing strategy. After sales team are quick to follow up to ensure speedy completion. Absolutely delighted with the whole process....
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Comment on agent fees
Open to negotiation which in my case didn't go into favour however quick sale was more important so happy to take the gamble. High fee if quick sale but reduced if sale took longer than anticipated.
Was this helpful? Yes
By: Paul Singleton
Dec 17, 2016
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The 'PROACTIVE ESTATE AGENT' is actually our strapline on all our marketing. I accept that we can be slightly more expensive than other agents but we DO MORE TO SELL YOUR HOME. Thanks once again for choosing Park Row. ...
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
As a purchaser I found Park Row very efficient and helpful. We were kept informed at every stage. If I'm ever in a position where I require an agent I wouldn't hesitate to contact Park Row....
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By: Paul Singleton
Dec 17, 2016
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We do try hard to keep our buyers in the loop at all times. We have a dedicated 'sales progression team' that enable us to do that. Enjoy your new home!! ...
Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
Great Customer Focus. Great Continuity. Fantastic Communication. Great teamwork throughout the sale of our house in Darrington. The sale was handled with care and respect for our situation, which required periods doing nothing while other events unfolded. I won't single out one individual for praise as it was a collective effort. So well done to everyone. We also selected our solicitor through Park Row. This was equally as professional service with regular progress reports. There is nothing wo...
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Comment on agent fees
No one likes paying fees. Fees could always be keener.
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By: Paul Singleton
Nov 30, 2016
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GREAT COMMENTS TOO!!! We totally appreciate the kind comments. The whole team were really pleased to hear this. Many thanks for using Park Row! ...
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Was very pleased with all the staff very helpful would recommend them was straight forward kept us informed by phone all the time...
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Comment on agent fees
Not to bad
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By: Paul Singleton
Nov 30, 2016
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I'm pleased we sold your house and that you felt we kept you informed at all times. Thanks once again for choosing Park Row. ...
Nov 28,2016
Minithumbup
By:
Nov 28,2016
1 people found
this helpful
Very professional freindly service. They kept me informed at every step along the way. Would deffo recommend to anyone looking to market there house...
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Comment on agent fees
Average
Was this helpful? Yes
By: Paul Singleton
Dec 06, 2016
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Thank you for taking the time to post your review and we appreciate that you WOULD RECOMMEND US!! Enjoy your new home!! ...
Nov 27,2016
Minithumbup
By:
Nov 27,2016
1 people found
this helpful
We found the after-sales support very valuable after our offer had been accepted by the vendor. Lisa (?) was readily available over the phone ready to mediate with the vendor - especially regarding property repair issues following our independent professional survey. She also kept us informed on progress with the solicitors & moving date....
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Nov 27,2016
Minithumbup
By:
Nov 27,2016
1 people found
this helpful
Staff all very friendly and very helpful. During and after sale service is excellent and their continued follow ups are great....
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By: Paul Singleton
Jan 09, 2017
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we have a dedicated AFTERSALES TEAM and this enables us to keep buyers and sellers informed at all times. Thanks for choosing Park Row. ...
Nov 27,2016
Minithumbup
By:
Nov 27,2016
1 people found
this helpful
Lisa Duncan went above and beyond keeping the whole chain informed. Park Row were the agents selling the house I bought but I had more contact with Lisa than I did my own estate agent. Without Lisa's help the move would not have happened...
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Comment on agent fees
N/A they were the selling agent for the house I bought.
Was this helpful? Yes
By: Paul Singleton
Nov 29, 2016
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We get this comment on a regular basis. Other agents quite simply can't be bothered to chase their own sales through and we end up doing their work for them!! Enjoy your new home. ...
Nov 26,2016
Minithumbup
By:
Nov 26,2016
1 people found
this helpful
Park Row Properties made my first time buy a very easy experience. They shouldered all of the responsibility and updated myself with all relevant information. I would definitely recommend Park Row as a estate agent to anyone in the process of moving / purchasing their first property....
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By: Paul Singleton
Nov 29, 2016
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I'm so pleased that you received the FIRST CLASS SERVICE that you deserve. Please feel free to recommend us!! Enjoy your new home! ...
Nov 25,2016
Minithumbdown
By:
Nov 25,2016
0 people found
this helpful
Did not keep us informed I had to do all the chasing paid more attention to our buyer and his buyer but I paid for the service would I use again NO...
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Comment on agent fees
Very expensive for the poor service we received
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By: Paul Singleton
Nov 26, 2016
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I find your comments somewhat hard to believe. We have a DEDICATED SALES PROGRESSION TEAM that keep our vendors informed of the progress of their sale throughout. We clearly communicate with the buyers on a regular basis to push the sale through but if you read other comments from vendors almost every single one compliments us on our aftersales service. We are also open until 8pm (Monday to Thursday) on an evening to give you plenty of opportunity to speak to us if you require more time with us ...
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
Park Row's after sales team were second to none. They kept us better informed than the Agent we'd chosen to sell our own house through. Based on my experience, I would wholeheartedly recommend them to anyone....
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By: Paul Singleton
Nov 22, 2016
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We have a DEDICATED AFTERSALES TEAM which gives us a real edge over other agents. We KNOW WHATS GOING ON. Thanks for the POSITIVE COMMENTS. ...
Nov 15,2016
Minithumbup
By:
Nov 15,2016
1 people found
this helpful
Park Row Properties have been proactive throughout the sale of my property. I had previously engaged 2 other agents who by comparison were no match. 1 in particular was very poor....
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Comment on agent fees
I negotiated the sales commission to what was in my opinion a fair figure
Was this helpful? Yes
By: Paul Singleton
Nov 22, 2016
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Many of our properties have previously FAILED TO SELL WITH OTHER AGENTS and when they swop to us THEY SELL! Thanks for giving us a try. ...
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Great no-hassle service; friendly staff who keep you up-to-date with developments with just the right level of contact....
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Comment on agent fees
Fees are as expected - not too high and not too low.
Was this helpful? Yes
By: Paul Singleton
Nov 22, 2016
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Thanks for the kind comments. Sounds like we delivered and thanks for choosing Park Row. ...
Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
this helpful
I have dealt with park row on many occasions and been so happy with them every member of staff are so helpful and very friendly they always kept me up dated with every stage of my move and would highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Singleton
Nov 22, 2016
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Hi Joanne, I'd just like to thank you personally for continuing to be loyal to Park Row. We appreciate you have a choice but you CHOOSE TO USE PARK ROW. Many thanks. ...
Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
Lisa Duncan dealt with the after sales of our property ( sales value 375.000) in an efficient and professional way. Lisa gave us regular updates regarding the process and accommodated our requirements, re feed back, punctual and efficient....
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Comment on agent fees
the fees are in line with the level of service received.
Was this helpful? Yes
By: Paul Singleton
Nov 11, 2016
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I know yours was a difficult sale and that your property had previously been on with other agents prior to us. We really appreciate you taking the time to post the positive comments and we appreciate the business. ...
Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
The service Park Row delivered from first seeing the property to completion was excellent, they kept us informed at all stages of the sale, they were helpful and efficient....
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Comment on agent fees
Fees were very competitive .
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
All the staff have been great but especially Lisa Duncan in after sales. Extremely good at her job, good communication, polite, helpful, efficient, engaging, understanding and a great stress councillor! She never let anything phase her and was prompt with returning calls and emails. Thank you to everyone especially you Lisa! Well done, a credit to Park Row.....pay rise on its way lol x thank you very much love Jenette Parker and Simon Baker x...
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By: Paul Singleton
Sep 17, 2016
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THANK YOU for your great comments. We are A TEAM but sometimes an individual stands out. Thanks once again for using Park Row and all the best in your new home. ...
Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
When Park Row say they are the Proactive Estate Agent they are not kidding. Signed up with them on Saturday afternoon and they called me Sunday morning to say they had a viewing booked. Several more quickly followed. Result? House sold within a week. Always called with feedback and kept me informed all the way through the process. Always answered the phone when I called, which means they are answering calls to prospective buyers. Not the case with the Estate Agent handling the property I am buyi...
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Comment on agent fees
Not the cheapest, but you get what you pay for in this world. Do you want to sell your house or not?
Was this helpful? Yes
By: Paul Singleton
Sep 17, 2016
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LOVE IT!!! Great comments. We obviously delivered and I'm pleased you found the time to let us know. Many thanks and thanks for choosing Park Row to sell your home! ...
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
From start to finish the service has been very good everything progressed smoothly, and I can`t fault the customer service Thank you Park Row...
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Comment on agent fees
Higher than most
Was this helpful? Yes
By: Paul Singleton
Sep 15, 2016
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Thanks for the comments. We are slightly more expensive than some agents, however we get better prices. We've just taken a property off a 'cheap agent' and sold it for £27,000 more than they had it for sale at!!!! You get what you pay for!! Thanks once again for using Park Row. ...
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Lisa is a credit to the agency. She works tirelessly to help and support her customers. Lisa will always respond to you quickly. She is understanding and approachable. Whilst having the confidence to chase solicitors and move matters forward. It was a pleasure to deal with Lisa and I wish her all the best in her career....
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By: Paul Singleton
Sep 05, 2016
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Lisa works in our AFTERSALES TEAM and her job is to progress sales to ensure they complete as quickly as possible. Most agents don't have this facility and they progress sales when 'they have 5 minutes'. As a result our properties complete quicker and fall through less. Thanks once again for using Park Row. ...
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Very impressed with Park Row staff and their efficiency with the sale of my property. Outstanding service, with regular updates via email and phone call regarding how things were progressing. Would definitely recommend Park Row to any prospective sellers....
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Comment on agent fees
Very reasonable fees. Very happy :-)
Was this helpful? Yes
By: Paul Singleton
Sep 19, 2016
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Many thanks for the POSITIVE COMMENTS, we try very hard and our opening hours make a huge difference. Thanks once again for using Park Row. ...
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
We found Lisa and the team to be a very knowledgeable people in their field. They're polite, friendly and above all professional in their approach. Lisa kept us informed of everything that was happening regarding our house purchase with a weekly update or whenever it was required. She has made the buying of our property hassle free and easy, which is what we all want as house selling and buying can be a very stressful event in peoples lives. Thanks Lisa and team. We appreciated it very much....
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By: Paul Singleton
Sep 13, 2016
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Many thanks for the kind comments and thanks for choosing Park Row to sell your home. Feel free to recommend us to any friends/family considering selling. ...
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
Super service, Lisa was freindly, kind,approachable and informed us at every stage. Definitely recommend to family and freinds. 5 star service...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Paul Singleton
Sep 05, 2016
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Thany you for the kind comments. Lisa is a great team member and works tirelessley to progress sales to completion. Thanks once again for using Park Row. ...
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
The staff at Pontefract have been very professional throughout the sales period and have been helpful, knowledgeable and flexible to our requirements. There were a few occasions when we had to chase for updates and had to suggest a price review and photograph update....
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Comment on agent fees
Higher than most others but we negotiated a better rate.
Was this helpful? Yes
By: Paul Singleton
Sep 06, 2016
View all comments (1)
Hi Alan, I'm pleased we managed to sell your property and that you were happy with our services. It's unusual for a vendor to 'ask us' to go back and do photographs as we have AMAZING cameras. I apologise for this but thanks once again thanks for using Park Row. ...
Jun 22,2016
Minithumbup
By:
Jun 22,2016
0 people found
this helpful
Nothing but high praise for Lisa. From the outset she proved to have exceptional knowledge of the sales process. She always kept me upto date on the progress, and was never too busy to explain everything in detail to me. Lisa was anything but passive in the sale of my property. and is in fact probably the main reason that it eventually proceeded to completion. Without Lisa'a expertise and diplomacy, we might have had a very different conclusion. Top marks Lisa!...
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Comment on agent fees
Perfectly reasonable
Was this helpful? Yes
By: Paul Singleton
Jun 22, 2016
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Appreciate the kind comments. At Park Row we have a dedicated sales progression team and Lisa is part of that team. This enables staff such as Lisa to 'specialise' in getting sales to complete quicker and is much more effective than one of the sales negotiators doing it 'when they have 5 minutes'. Thanks once again for using Park Row. ...
May 30,2016
Minithumbup
By:
May 30,2016
0 people found
this helpful
Everyone at park row have been great! From when we first enquired about putting our house up for sale to completion. Lisa Duncan gave me a call at least once a week to keep me updated on the progress and she was always very helpful....
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Comment on agent fees
This is the only bad point about park row. The fees were twice as much as most agents. I think the service they provide is worth paying more for but not twice as much.
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By: Paul Singleton
Jun 22, 2016
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Thank you for the positive comments. Our fees can be slightly more than other agents but WE DO MORE!!! We open UNTIL 8pm MONDAY TO THURSDAY, open SUNDAYS, open BANK HOLIDAYS, have better cameras, sell property faster than any other Pontefract agent, offer area films for free that no one else offers, the only agent to offer free virtual tours AND floorplans (free of charge) and we can do accompanied viewings 7 days a week including evenings. JUST SAYING!!! Thanks once again for choosing to use us ...
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
I have tried a few of the other local estate agents in the past and had never had a good experience, I dreaded the whole protracted and frustrating house selling/buying saga. That was until I used park row, I first came into contact with them when I bought a house they had on the market in 2013, I was very impressed with there professional yet personable approach and the opening and viewing times were ideal as it was the only realistic way I could fit the whole process around work. Very recently...
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Singleton
Jun 14, 2016
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Appreciate the comments Andy. We try very hard to be different from other agents. I personally find most agents to be lazy and wait for buyers to come to them. We try to be proactive and SEARCH out that buyer. As a result we have a VERY HIGH SALES RATIO. Thanks once again for taking the time to comment. ...
Areas covered
  • WF8
  • WF11
  • WF9
  • WF10
  • WF7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £70,000
  • Max: £500,000

Letting
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Gemma Garbett Gemma Garbett
5 reviews

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John Peaker John Peaker
1 reviews

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Sally Arrowsmith Sally Arrowsmith
Branch Manager
1 reviews

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Clair Leister Clair Leister
Manager
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Karen Blanchard - no image available Karen Blanchard
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Paul Singleton Paul Singleton
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Last updated at 2:24 PM 05/12/2016 by Paul Singleton

Complaints Procedure

In the first instance write to the branch. We will respond within 48 hours.
Last updated at 2:24 PM 05/12/2016 by Paul Singleton

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