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    Jo Whiting
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    Sue Hodson
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    Liam
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    Liam Feeney
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    Ann Hinton
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    Kay Jenkins
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    Tobi Mancuso
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    Josh Kay
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Park & Bailey

41 High Street Caterham
Surrey
CR3 5UE

01883 342205

Jun 11,2015
Minithumbup
By:
Jun 11,2015
0 people found
this helpful
The agent showing us the property was helpful and friendly but there were a few details about the property he was unable to answer. During the conveyancing period we were particularly impressed by the responsiveness of the Sales progression Team, in particular Sue Hodson. The only real issue we had was that our solicitor found communication with Park and Bailey's conveyancers rather difficult....
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Nov 09,2014
Minithumbup
By:
Nov 09,2014
0 people found
this helpful
All of the staff I dealt with at Park & Bailey were extremely helpful and professional. The purchase was protracted and complicated for a number of reasons beyond Park & Bailey's control, but they were very helpful at every stage. Thanks to Ann Hinton's tireless efforts the problems were eventually resolved and the sale completed....
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Oct 25,2014
Minithumbup
By:
Oct 25,2014
0 people found
this helpful
I cannot say how impressed I have been with everyone at Park & Bailey. I purchased my flat from them, I then rented it using them and finally sold it through them too. Professional, approachable, efficient and above all friendly and approachable. Every single member of the team was a pleasure to work with. As I now move onto buy a new property I see that the standard at Park and Bailey is incredibly high and I cannot fault them. I would highly recommend them to anyone in the ...
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Comment on agent fees
Outstanding again. As a previous customer I was given a reduced fee and they were quick to market and arrange viewings. My property was on the market for less than 48 hours.
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Aug 30,2014
Minithumbup
By:
Aug 30,2014
0 people found
this helpful
I asked Park & Bailey to try and locate a property in the area that required refurbishment and when one came up that suited my requirements they contacted me straight away. I found them to be extremely professional & friendly right through from the first viewing and price negotiations with Jo to the dealings with solicitors and the vendor to the exchange/ completion, all handled by Sue. I would have no hesitation in recommending them as an agent and, as such, have today instructed them o...
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Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
We used Park & Bailey to sell a property in Caterham, primarily communicating with Kay Jenkins. For the entire duration of the sale, we were overseas, so relied heavily on them. They really were superb, going the extra mile whenever we needed help. During the sale process, a few 'issues' were raised by the prospective buyer that needed to be addressed. Park & Bailey helped to appoint contractors, provide access, ensure that the jobs were completed and kept us up to date throughout the en...
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Jul 10,2014
Minithumbup
By:
Jul 10,2014
0 people found
this helpful
Excellent experience of selling my house at a sensible commission rate. From the moment Liam came to the house he demonstrated the professionalism matched with a friendly approach that characterised all my dealings with Park & Bailey. A buyer was found very quickly who made an offer in under a week. I also dealt with Jo and Ann who were equally professional and friendly. I would recommend them to anybody selling a house....
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Comment on agent fees
Competitive
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Jul 07,2014
Minithumbup
By:
Jul 07,2014
0 people found
this helpful
The whole process of dealing with Park and Bailey was very straight forward, professional and they were always very informative with how the purchase was progressing....
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Mar 13,2014
Minithumbup
By:
Mar 13,2014
0 people found
this helpful
The service throughout selling my daughter\'s house through this company was excellent. From Liam coming round to value the property and take down the details of the property to Jo taking us on viewings . The communication throughout was very good. However the service I was most impressed with was the progression section. An excellent way to have someone know what was happening within the chain. Much better not to keep disturbing the Agents in the office who are obviously busy selling property....
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Feb 18,2014
Minithumbup
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Feb 18,2014
0 people found
this helpful
We are very delighted with the professional team at park and bailey in helping to sell our property as well as purchasing our new property which we hope to move into very shortly. We found ginette bronsdon highly professional and very helpful and motivated and was always communicating with us on a very regular basis to inform us of the status of the sale of our property as well as the purchase of our property which as you can appreciate can be a most stressful time. We would highly recommend yo...
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Jan 20,2014
Minithumbup
By:
Jan 20,2014
0 people found
this helpful
Liam gave us useful advice on the initial visit to the property. I appreciated your quick response to my emails and Ann was always helpful in liaising between solicitors and myself....
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Sep 24,2013
Minithumbup
By:
Sep 24,2013
0 people found
this helpful
P&B Caterham Hill office were excellent in all our dealings with them. From the moment Liam visited us to give us a quote, to the moment we moved out they were pro-active, communicative, helpful. They were professional and displayed great perseverance in taking the sale through to completion, keeping us informed all the way. We would not hesitate to use them again or recommend them to friends and others...
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Sep 17,2013
Minithumbup
By:
Sep 17,2013
0 people found
this helpful
Right from putting the house on the market we felt that we were looked after and although there were problems and we thought the deal was going to fall through they acted in a professional manner and kept everything moving. We did move in the end....
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Aug 05,2013
Minithumbup
By:
Aug 05,2013
0 people found
this helpful
Jo and Liam were brilliant when we first put our house on with P&B, and gave really helpful and insightful advice about marketing it. They were always quick to respond to any queries and to pass on feedback, and clearly knew the market very well indeed. Kay was a fabulous viewing agent, and struck the perfect balance between giving information and letting the prospective purchaser have freedom to look and think for themselves. In the progression team, Ginette was unparallelled! I was blown a...
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May 31,2013
Minithumbup
By:
May 31,2013
0 people found
this helpful
Very professional service. Was kept up to date on prospective purchasers and state of the market, viewings and feedback. Sale agreed in relatively short time which then went smoothly through Park and Baileys own conveyancing partners. Would use again....
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May 10,2013
Minithumbdown
By:
May 10,2013
2 people found
this helpful
I was very excited when I called the agent to view the property. They had 2 suitable within my budget. In the beginning they were very good and efficient. I had my viewing arranged the day I called which for me is a very good thing. I don\'t like to dither. I explained to them my situation that I was a student studying for my 2nd Masters and being 8 months pregnant I was no longer working and getting an allowance from my father. All of this seemed OK when I spoke to them over the phone. Afte...
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Apr 16,2013
Minithumbup
By:
Apr 16,2013
0 people found
this helpful
Park & Bailey have been extremely helpful from the start. We are fisrt time buyer and they guided us through the whole process, and kept us up to date at each stage. Ginette Bronsdon was kind enough to email me as soon as she had any updates or news, and as i am 7 months pregnant was very grateful to know how the chain was moving. We have since exchnaged and are due to move in on the 30th of April, and couldnt be happier with our new house....
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Mar 25,2013
Minithumbup
By:
Mar 25,2013
0 people found
this helpful
We were nervous about putting our house on the market after 5 years, but Liam and the team at Caterham were extremley friendly, professional and helpful from day 1. The sale was agreed in under 4 weeks and we found our ideal property through Park & Bailey too - so we were very happy! The whole process was completed in 3 months and we want to thank all the team at Caterham for all there help!!...
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May 01,2012
Minithumbup
By:
May 01,2012
0 people found
this helpful
I cannot praise Park & Bailey, High Street Caterham highly enough in their dealings with the recent sale of my property. Liam was extremely helpful in initially drawing up the details and then he made sure the sales team visited the property so they were all aware of what they were selling. They found me a buyer very quickly and through no fault of their own, the process turned sour because of very difficult buyers. Without Joan and Ginette from the Progressions Team, I doubt I would have...
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Mar 28,2012
Minithumbup
By:
Mar 28,2012
0 people found
this helpful
We received excellent customer service from Park & Bailey with the purchase of our house. Despite many delays and issues out of our control, they regularly kept us updated on any progress & went out of their way to try & speed up the process....
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Mar 27,2012
Minithumbup
By:
Mar 27,2012
0 people found
this helpful
I found them very proactive in finding suitable people to view our house and were very pleased in how quickly we found a buyer. Their after sales team were very hard working and efficient and offered a great service....
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Dec 15,2011
Minithumbup
By:
Dec 15,2011
0 people found
this helpful
The first and most important thing about Park and Bailey was their courtesy and professionalism. It was always 'Mrs or Mr Tanner' not Christine or Malcolm. They produced excellent property details of a very high quality. We could be completely flexible about who would do the viewings - if we were around, we would do them, but didn't feel pressured in any way to do them. Liam Jo and Alex were always glad to be of assistance, never once being rude or offhand, and we felt valued as clients. During...
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Nov 09,2011
Minithumbup
By:
Nov 09,2011
0 people found
this helpful
Once my wife and I had decided that we would like to live in Warlingham we contacted several of the local agents operating in the area. It soon became very clear that Park & Bailey were head and shoulders above their rivals in terms of efficiency of staff, professionalism and the quality of property represented. We found our property within 4 weeks of searching and, once our purchase price was agreed, our file was transferred over to their Progress Unit based in Caterham. Our purchase prov...
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Oct 29,2011
Minithumbup
By:
Oct 29,2011
0 people found
this helpful
This sale was a result of a family bereavement and without exception, Liam and his team were the most professional, courteous and considerate agents I could have hoped for, very aware of market conditions, trends and pro-active in their advice and strategy. We had a very bad experience with another agent but Park and Bailey restored our faith in good old-fashioned customer service and professional excellence. The progress reports, throughout a long transaction, from Ginette were wonderful, sh...
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Aug 03,2011
Minithumbup
By:
Aug 03,2011
0 people found
this helpful
Superb service and dedication above and beyond the call of duty. All the team in Caterham were brilliant and friendly, but special mention has to go to Ginette Bronsdon who was more like a councillor and social worker than a sales lliasion manager. 5 STAR RATING ALL ROUND...
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Jul 11,2011
Minithumbup
By:
Jul 11,2011
0 people found
this helpful
I sold and bought a property through them... found all the staff very polite and helpful.... any questions I had were always quickly answered... would recommend them to anyone.......
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Oct 10,2010
Minithumbdown
By:
Oct 10,2010
4 people found
this helpful
I have several propertys what I rent out , I have always used Park and Bailey as they are quite well known. I recently looked at others agents for a price comparison and found that there are alot of other agents that are half the price as Park and Bailey. They do the same as Park and Bailey there is no difference. Not that I would name as I feel this is wrong I did take this up with P&B, I was told they offer a better client service than most other agents. I found this a fob off as there is only...
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By: gb
Nov 19, 2010
View all comments (2)
Further to our comment above, our lettings team have advised that they have not had any of their landlords withdraw over the time period given nor to the best of their knowledge have they had any queries from curent landlords on their fee structure. ....
May 07,2010
Minithumbup
By:
May 07,2010
0 people found
this helpful
I felt that the agents went out of thier way to help me find a house at a time when property in the area was in short supply. I also appreciate the fact that they did not go in for lots of hard sell and respected my top offers on houses without trying to push mortgages/extra borrowing onto me....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £174,000
  • Max: £670,000

Letting No data



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From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 15 0 10 0 0 1
Jo Whiting - upload your photo Jo Whiting
5 reviews

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Sue Hodson  - upload your photo Sue Hodson
1 reviews

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Liam  - upload your photo Liam
3 reviews

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Liam Feeney - upload your photo Liam Feeney
4 reviews

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Ann Hinton - upload your photo Ann Hinton
2 reviews

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Kay Jenkins - upload your photo Kay Jenkins
1 reviews

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Tobi Mancuso  - upload your photo Tobi Mancuso
1 reviews

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Josh Kay - upload your photo Josh Kay
0 reviews

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