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Palmer Snell

27 High Street Bridgwater
Somerset
TA6 3BG

01278 489991

Apr 29,2014
Minithumbdown
By:
Apr 29,2014
1 people found
this helpful
I've never experienced such incompetents in my life! These guys firstly hound you with phone calls offering you with mortgage deals, insurance etc before you have even put an offer on a house! Then once your offer is excepted that\'s the last you here from them! At completion we were told they would have the keys. Then they said the old own had the keys but had to drive 60 miles to deliver them! They had know idea what time he would arrive and so we wasted a whole day waiting to pick up keys fo...
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What agent could do to change your mind?
Contacted me more often to see how thing were coming along. Arrange a second viewing a week before completion to make sure all is in order with the property. Have the keys way before key handover date. To stop using countrywide. Have more staff available to deal with calls. Pick up your phones. Have your viewing agent arrive on time for house viewings. Also have them research the property before viewing helps!
Was this helpful? Yes
Sep 04,2013
Minithumbdown
By:
Sep 04,2013
2 people found
this helpful
Awful fees, I listed it in May 2012 and the sold it in September ONE day before I had to move house, never took any internal pictures of the property even though I requested them several times. Turns out someone put an offer in in JUNE and palmer snell didn\'t inform me of this until July 31st. Most incompetent unprofessional estate agents ever!...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Awards won by Palmer Snell, Bridgwater TA6 3BG

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