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    Lauren
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Palmer Snell

7-9 Broad Street Wells
Somerset
BA5 2DJ

01749 649285
Website not available

Properties for Sale
Properties to Rent

Dec 21,2017
Minithumbdown
Victoria
Lauren
By: 'DD'
Dec 21,2017
0 people found
this helpful
Without a doubt, THE WORST company I have ever dealt with. If I could give no stars I would. To say that they are slow is an understatement. You report an issue (which we have had almost twenty) and they simply do not address it. We love our home, but have had problems with the boiler, problems with the extractor fan, problems with heating, running water, mould, lights and buzzers not working. They say they will call and never do. AVOID AVOID AVOID! A couple of the times we went into branch, the...
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Comment on agent fees
After paying them, we found out that their fees are much much higher than everywhere else.
Was this helpful? Yes
Nov 23,2017
Minithumbdown
By: 'The Welsh Man'
Nov 23,2017
0 people found
this helpful
Honestly the most un helpful un professional letting agency ever. I have rented in different parts of the country and have never had such a negative experience from start to finish. Firstly, they tried to charge close to £500 just for reference checks ( kindly reduced to £350!!!) which in my opinion even by London prices seems quite high. The lady checking me into the property seemed to have very little knowledge about the place and seemed rushed, all requests were met with unfulfill...
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Comment on agent fees
I had 2 other viewings with 2 other agents both based in the Wells area and they were offering both 6 month contracts & £195 " reference fees"
Was this helpful? Yes
Mar 11,2015
Minithumbdown
By: 'very happy found new place through lovely agents'
Mar 11,2015
3 people found
this helpful
Incredibly unhelpful, dismissive, patronizing (god knows why), made the effort to avoid calls, put me on hold for ages and then through to emergency helplines, cancelled the one viewing I got at short notice, delayed response to queries through online property sites ( - however very respectful and polite emails offering to let me view properties already clearly let agreed on their website ). My present landlady ended up managing the property herself after using them but nothing got fixed, they...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Lauren  - upload your photo Lauren
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