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    Bryony Watson
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    Louise Planson
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Palace Gate Estates

1 The Polygon Clapham, London
Greater London

020 7720 5588

Jul 04,2013
Jul 04,2013
1 people found
this helpful
Guys be careful with this agency, they treat you wonderful and say they will help you with everything when you go there first time. After you rent!, forget about that! We moved to a house, I think was refurbished 50 years ago, but anyway, heating wasn\'t working properly and house was extremely cold, we complained hundred times, they just said, bleed the radiators!. Things were fixed nearly with cellotape, very low standard. Never seen something like that in my live! Forget about healt...
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What agent could do to change your mind?
They could have taken into account the real state of the property when we move in and not only that but how they managed it. Specially the problem with the heating, they ignored our pleas to fix the problem, and ignored or leave it to us the extra cleaning we need to do at the beginning of our tenancy, not only that but now they want to charge for a professional standard. Why the standard doesn\'t mean the same when we move in?, even when the property is falling to pieces. Why we were asked to clean the garden ourselves? No common sense whatsoever.
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Feb 23,2013
Feb 23,2013
1 people found
this helpful
All in all, our experience with Palace Gates (specifically their Clapham Common office) was exceptional, as exceptional it can get when renting. We lived in one of their properties in Clapham Common for 3 years, and only moved out because we moved to the USA, otherwise we would have gladly stayed longer. The ladies in the Clapham Common office were always prompt answering emails and returning phone calls, and maintenance requests were always dealt with immediately: talking about next day or 2-da...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
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Bryony Watson - upload your photo Bryony Watson
1 reviews

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Louise Planson - upload your photo Louise Planson
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