• claim your profile
    John Russell
No description available.
Palace Gate Estates

134 Northcote Road Battersea, London
Greater London
SW11 6QZ

02079 784404

Jan 20,2016
Jan 20,2016
0 people found
this helpful
Everything smacked of unprofessionalism and laziness. The agent hadn't bothered to do any research on the flat we looked at. When we wanted to put in an offer on the spot, we were told not to bother as she wasn't going back to the office until Monday. The agent did not bother to relay our offer correctly to the landlord, and thus, we lost the flat, despite willing to outbid the other prospective tenant. Absolute rubbish and extremely frustrating....
read full review
Was this helpful? Yes
By: Charlie
Jan 21, 2016
View all comments (1)
We are very sorry to hear that you feel this way and that your offer was unsuccessful. We would like to assure you that all information from both offers were passed onto the Landlord for their consideration and the Landlord decided to accept the opposing offer which was unfortunate for you. Sadly one part was always going to be let down! Both parties were given the same advice to put offers in on Monday as the person showing the flat was out of the office on viewings all day and was not going t....
Jan 11,2016
Jan 11,2016
0 people found
this helpful
An absolute disgrace, from *Palace Gate Lettings at the Battersea Branch. The ad from the photos looked nothing like the flat they were jazzed up and misleading, over 50 percent of the items are not even in the flat pictures advertised. They increased the price within 2 hours of advertising. The ad is http://www.rightmove.co.uk/property-to-rent/property-56845724.html?premiumA=true Progressed with an application on based on having a good landlord but the agents ** did no relay back the messages ...
read full review
Comment on agent fees
Was this helpful? Yes
By: Palace Gate Lettings
Jan 19, 2016
View all comments (1)
We are sorry that you feel unhappy with the service you have received, however we can assure that all decisions were discussed and made with the landlord. Whilst the offer was initially accepted the conditions proposed by the tenant where subsequently altered and together with referencing not being completely satisfactory the Landlord did not feel comfortable proceeding. Once again we are sorry that the tenancy did not proceed to a successful conclusion but we believe we have at all times co....
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
  • Min: £0
  • Max: £0

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 0 0 1
John Russell - upload your photo John Russell
1 reviews

About John No description set View full profile

Job vacancies

Please see a list of jobs available


No fees set.

Complaints Procedure

No procedure available.

Awards won by Palace Gate Estates, London SW11 6QZ

Branch rankings


Estate Agents Rankings

Letting Agents Rankings

Opening hours