Shawlands, Glasgow, G43
4.9/5, 80 reviews
99% recommended
96% sales valuation accuracy
99% sales fee satisfaction
Our Shawlands office is centrally positioned in the South Side of Glasgow conveniently located just 2 miles outside the City Centre and close to the popular local suburbs of Pollokshields, Newlands, Battlefield, Langside, Queens Park and Cathcart. This vibrant area of the South Side has an excellent range of bars and ... show more Our Shawlands office is centrally positioned in the South Side of Glasgow conveniently located just 2 miles outside the City Centre and close to the popular local suburbs of Pollokshields, Newlands, Battlefield, Langside, Queens Park and Cathcart. This vibrant area of the South Side has an excellent range of bars and restaurants and has a real community feel.

Easily accessible from the city centre by foot, subway or bus, and strong train and road links connect it to the wider surrounding area. The South Side area is also home to many beautiful parks, Pollok Country Park where you’ll find the Burrell Collection with its fascinating range of art exhibits and also Pollok House. In Bellahouston Park there is the House for an Art Lover, an architectural gem built on designs by Charles Rennie Mackintosh.

Queen’s Park is another attractive green space on the South Side. The area provides a vast array of residential properties from traditional tenements, conversions, bungalows and modern properties to suit every lifestyle from professional first time buyers to growing families.

Opening Hours
Address

Pacitti Jones
206 Kilmarnock Road
Shawlands,Glasgow
City of Glasgow
G43 1TY
0141 571 4444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £68,000 £255,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 70 1 4 0 2 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Appreciation to all staff!!!...”

Share on :
Oct 10,2019
Minithumbup
Craig
Alison
By: 'Kayleigh Dowie'
Oct 10,2019
0 people found
this helpful
I would like to thank all the staff I have dealt with at paciti Jones -Shawlands branch. I honestly cant sing your praises enough. Mark, Craig, Alison and Debbie. You all have provided excellent service. Paid alot of attention to detail, looked into all my ...
read full review
Was this helpful? Yes

“Fantastic professional service from all the t......”

Share on :
Sep 23,2019
Minithumbup
Craig
Debbie
By: 'Lynn Wilson'
Sep 23,2019
0 people found
this helpful
Fantastic professional service from all the team. Sold my house so quickly. I can’t thank the team enough. Craig, Margaret, Debbie and Holly and Hazel from the lawyer side....
read full review
Was this helpful? Yes

“Can't thank the team enough at pacitti Jones ......”

Share on :
Sep 17,2019
Minithumbup
Alice
By: 'Stacey Maxwell'
Sep 17,2019
0 people found
this helpful
Can't thank the team enough at pacitti Jones shawlands alice was fantastic at keeping in touch with progress touching base with me throughout my progress of selling my house, very friendly staff and easy to talk to thank you guys for everything keep up the ...
read full review
Was this helpful? Yes

“Trustworthy and reliable...”

Share on :
Sep 16,2019
Minithumbup
Alice
Alison
By: 'Ken Miller'
Sep 16,2019
0 people found
this helpful
Found all the team members I dealt with were professional, friendly and efficient; and also straightforward to deal with. The flat was valued shrewdly by Craig and Alison and Alice came to view the property to help with the selling experience and any enquiries. Alice ...
read full review
Was this helpful? Yes

“Solicitor service...”

Share on :
Aug 21,2019
Minithumbup
By: 'Melanie Palmer'
Aug 21,2019
0 people found
this helpful
Excellent service from Solicitor Debbie Corrigan- she always kept us updated and made us feel like we had someone on our team. Would highly recommend....
read full review
Was this helpful? Yes

“I was highly pleased with all members of the ......”

Share on :
Aug 19,2019
Minithumbup
Alison
Alice
By: 'Robert sadler'
Aug 19,2019
0 people found
this helpful
I was highly pleased with all members of the team they worked well together to achieve the end result I was looking for I would highly recommend your agency to anyone looking for this type of service...
read full review
Was this helpful? Yes

“Excellent service and attention to detail, wo......”

Share on :
Aug 08,2019
Minithumbup
Craig
Alison
By: 'laura miller'
Aug 08,2019
0 people found
this helpful
Excellent service and attention to detail, would highly recommend! There wasn't anything that was too much trouble, the viewings were organised and communication was good!...
read full review
Was this helpful? Yes

“Excellent service from everyone involved. Eas......”

Share on :
Jul 18,2019
Minithumbup
Alison
Alice
By: 'dmacdonald67@gmail.com'
Jul 18,2019
0 people found
this helpful
Excellent service from everyone involved. Easy to use, prompt with great communication. They also give good advice on when and what to do and I would heartily recommend them....
read full review
Was this helpful? Yes

“Professional Local Service...”

Share on :
Jul 08,2019
Minithumbup
Alice
Alison
By: 'Caroline Douglas'
Jul 08,2019
0 people found
this helpful
Excellent service from Alice, Alison, Craig and Margaret at the Shawlands Branch. Made the process of selling go seamlessly and they provided a very polished and professional service throughout....
read full review
Was this helpful? Yes

“Smooth sale of my property, kept informed at all stages...”

Share on :
Jun 13,2019
Minithumbup
Craig
Alison
By: 'Susan'
Jun 13,2019
0 people found
this helpful
Really personal service received from Craig, Alison and the gang at Pacitti Jones in Shawlands. Debbie was also great in the Legal team. Friendly, efficient service, kept informed at all stages. Good advice. Would definitely recommend the team for selling and buying!...
read full review
Comment on agent fees
Very reasonable fees. Flexible options available.
Was this helpful? Yes

“Excellent...”

Share on :
May 27,2019
Minithumbup
Alison
Craig
By: 'Alasdair'
May 27,2019
0 people found
this helpful
We have had great advice and exceptionally good communication from Pacitti Jones, Shawlands office. Initial valuation and advice from Craig set us on the right track. Alison has been brilliant in keeping us informed as to progress, and also has been very helpful with advice ...
read full review
Comment on agent fees
Very happy with the agreed costs
Was this helpful? Yes

“Great service...”

Share on :
May 20,2019
Minithumbup
Craig
Alison
By: 'Katie'
May 20,2019
0 people found
this helpful
I received great service from everyone at Pacitti Jones, including Alice and Margaret. I needed to sell my property quickly and everything was dealt with efficiently, resulting in a sale in just under 2 weeks. Alison was very helpful and reassuring and made the whole process ...
read full review
Comment on agent fees
Very reasonable and competitive
Was this helpful? Yes

“Quick and smooth sale...”

Share on :
May 13,2019
Minithumbup
Alice
Craig
By: 'anatomamy'
May 13,2019
0 people found
this helpful
I would recommend this branch to everyone as both Alice and Craig have been extremely helpful, efficient and a pleasure to deal with. My flat has sold in one week and everything has went better than I anticipated....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent all round!...”

Share on :
Apr 30,2019
Minithumbup
Craig
Alison
By: 'Patricia'
Apr 30,2019
0 people found
this helpful
Used Paciti Jones for selling our flat. Everything was so well organised and ran quickly and smoothly. All the staff were professional, friendly, and really helpful. The client login was really useful and let us track the progress of everything, making what could potentially be ...
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Would recommend for your sale....”

Share on :
Apr 18,2019
Minithumbup
Craig
Alison
By: 'Claire Stewart'
Apr 18,2019
0 people found
this helpful
Received great service with communication and regular updates throughout by phone and email. Would recommend for your sale. Thank you...
read full review
Comment on agent fees
Fixed fee which was very affordable
Was this helpful? Yes

“Amazing customer service...”

Share on :
Apr 16,2019
Minithumbup
Alison
Alice
By: 'Michelle de Chermont'
Apr 16,2019
0 people found
this helpful
Alison was a pleasure to work with. Five star service. Highly recommend to anyone selling their house! Thank you so much for everything....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“5 star service from a 5 star team....”

Share on :
Apr 05,2019
Minithumbup
Craig
Alison
By: 'Mrs Nimmo'
Apr 05,2019
0 people found
this helpful
We can't thank Alison, Craig & Alice enough for everything they did for us when selling our home. 5 star service & genuinely so lovely to deal with. Highly recommended....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“Very Happy with the service...”

Share on :
Apr 05,2019
Minithumbup
Alison
Alice
By: 'Ross'
Apr 05,2019
0 people found
this helpful
A very pleasant experience all round in selling my flat. Friendly and prompt communications and achieved a great offer within a week of going to market....
read full review
Comment on agent fees
Very happy with the costs and viewings were handled for me with no charge.
Was this helpful? Yes

“Very pleased with both purchase and sale....”

Share on :
Mar 28,2019
Minithumbup
Craig
Alison
By: 'Delighted of Newlands'
Mar 28,2019
0 people found
this helpful
Very pleased with professional services of Pacitti Jones with both purchase of flat and sale of house. Advice was sound and well timed. All communications were clear. Thanks to Craig, Alison and Alice. Anna & Ken...
read full review
Comment on agent fees
Satisfied, very fair.
Was this helpful? Yes

“I found their customer service to to excellent...”

Share on :
Mar 07,2019
Minithumbup
Craig
Alison
By: 'Christine Sloan'
Mar 07,2019
0 people found
this helpful
The staff at Shawlands branch were polite and helpful in every way. I felt very confident in phoning if l had any worries about selling the house. They were very understanding with regard to the type of viewers who came to my house and l ...
read full review
Comment on agent fees
They were reasonable
Was this helpful? Yes

“Extremely happy with service, professional, friendly and experienced....”

Share on :
Feb 27,2019
Minithumbup
Craig
Alison
By: 'Rebecca'
Feb 27,2019
0 people found
this helpful
I am very happy with the service I received through Pacitti Jones, all staff were extremely helpful, friendly and approachable, I don't live in the property so they arranged and attended all viewings and let me know how they went. They kept me informed throughout ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Very happy with the experience....”

Share on :
Feb 18,2019
Minithumbup
Craig
Alison
By: 'Colin Mc Dougall'
Feb 18,2019
0 people found
this helpful
Was very impressed with Craig and all the staff at Shawlands branch,they kept me informed of every step that happened and nothing was too much trouble, was able to call them with any questions that I had, would highly recommend them to friends and ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Outstanding service from an outstanding team...”

Share on :
Feb 11,2019
Minithumbup
Craig
Alison
By: 'Andrewbru2002'
Feb 11,2019
0 people found
this helpful
We decided to invite a few different estate agents to view our flat prior to selling and both my wife and I felt Pacitti Jones were the right team for the job. We were impressed with Craig, Alison and Alice's professionalism and enthusiasm for selling ...
read full review
Comment on agent fees
Very fair fee
Was this helpful? Yes

“excelent services...”

Share on :
Jan 18,2019
Minithumbup
Dougal
By: 'Raluca'
Jan 18,2019
0 people found
this helpful
I am very satisfied with Pacitti Jones. I bought a flat with their help and i am more than happy. I wanted to change the mortgage with another bank and Dougal, an excelent mortgage adviser helped us. He is the same person that helped us ...
read full review
Comment on agent fees
Excelent adviser is Dougal
Was this helpful? Yes

“House in Thornliebank...”

Share on :
Dec 03,2018
Minithumbup
Alison
Craig
By: 'Andrew'
Dec 03,2018
0 people found
this helpful
We have had excellent service from Pacciti Jones during a lengthy sale which fell through once. We had a long stream of viewers through the property until one offered an acceptable price. After unsatisfactory dealings with other agents it was good to work with a ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Ok but not quite what they semmed...”

Share on :
Nov 27,2018
Minithumbup
By: 'Andrea'
Nov 27,2018
1 people found
this helpful
Very mixed experience with conveyancing. I was happy with the cost and they got things done on time. Unfortunately they made a couple of mistakes and rather than just acknowledge and move on I found staff were being avoidant/rude. I did think they were ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“A big thank you...”

Share on :
Nov 12,2018
Minithumbup
Craig
Alison
By: 'Liz McConnell'
Nov 12,2018
1 people found
this helpful
Craig and Allison have been superb throughout the selling process. My property did not generate the anticipated response and both Allison and Craig were incredibly supportive and responsive. They advised me in terms of strategy but also listened to my views. I received regular updates ...
read full review
Comment on agent fees
similar to agents of similar quality
Was this helpful? Yes

“Excellent service...”

Share on :
Nov 05,2018
Minithumbup
Alison
Craig
By: 'Dunlop'
Nov 05,2018
1 people found
this helpful
I cannot thank Alison and the team at Pacitti Jones (Shawlands) enough for their excellent service during the sale of my property. The daily updates were fantastic and I really feel that they genuinely care about their customers. They were always more than happy to ...
read full review
Comment on agent fees
Fees were above average but worth it due to the excellent service provided.
Was this helpful? Yes

“Outstanding...”

Share on :
Nov 01,2018
Minithumbup
Alison
By: 'Jason, Glasgow'
Nov 01,2018
1 people found
this helpful
First time selling a property and well can't compliment the service enough Alison was fantastic always keeping me up to date and at the right time giving advice and well it paid off delighted with the service and would highly recommend...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Staff picture Craig
(44)
Staff picture Alison
(32)
Staff picture Alice
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 10:19 AM 13/06/2016 by allAgents

Awards won by Pacitti Jones, Glasgow G43 1TY


As Seen On

Get in touch with

Pacitti Jones

Branch - Shawlands, Glasgow, G43