Lenzie, Glasgow, G66
4.9/5, 157 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
Pacitti Jones combines the property expertise of a successful estate agent with the integrity and professional standards of a law firm to deliver an exceptional property service.Whether you are selling, buying, renting or investing, you can expect from us in-depth market knowledge, professionalism and outstanding service. show more Pacitti Jones combines the property expertise of a successful estate agent with the integrity and professional standards of a law firm to deliver an exceptional property service.

Whether you are selling, buying, renting or investing, you can expect from us in-depth market knowledge, professionalism and outstanding service.
Pacitti Jones | Solicitors, Estate Agents & Mortgage Consultants | Glasgow & Stirling

Opening Hours
Address

Pacitti Jones
96 Kirkintilloch Road
Lenzie,Glasgow
East Dunbartonshire
G66 4LQ
0141 775 0005

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £72,500 £3,465,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 137 1 7 0 8 2
Areas covered
  • g66
  • G69
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Excellent all round service....”

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Oct 19,2020
Minithumbup
Jennifer
Maxine
By: 'William McIntyre'
Oct 19,2020
0 people found
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Very professional service provided by friendly and efficient staff,who keep you well informed of developments. I would recommend this company to any future potential clients....
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“Very helpful service and good advice througho......”

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Oct 14,2020
Minithumbup
Maxine
Jennifer
By: 'Jack'
Oct 14,2020
0 people found
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Very helpful service and good advice throughout. A very positive experience. Kept me in touch with what was happening. I recommend using them....
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“A very professional team to work with. Absolu......”

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Sep 19,2020
Minithumbup
Maxine
Jennifer
By: 'jennifer leishman'
Sep 19,2020
0 people found
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A very professional team to work with. Absolutely on the ball with updates and good advice at each stage of the sale process. A pleasure to have this team to conduct our business and will certainly recommend to our family and friends. Thank you all ...
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“We were delighted with the service Pacitti Jo......”

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Jul 29,2020
Minithumbup
Maxine
Colin
By: 'Iain MacKenzie'
Jul 29,2020
0 people found
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We were delighted with the service Pacitti Jones offered during the sale of our house. It was our first time selling a house and they put in so much effort to make everything go smoothly. We were kept up to date at all times during ...
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“1st class exceptional service received from ......”

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Jul 27,2020
Minithumbup
Maxine
Lorraine
By: 'Fiona Devine'
Jul 27,2020
0 people found
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1st class exceptional service received from staff in the Lenzie branch. Very professional and I highly recommend Pacitti Jones if you are thinking of selling your home. Kept me informed every step of the way....
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“A professional and prompt service, start to f......”

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Jul 24,2020
Minithumbup
Maxine
By: 'Kelly Moore'
Jul 24,2020
0 people found
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A professional and prompt service, start to finish, from Maxine and the team based at their Lenzie branch. The team were efficient, professional and very friendly to deal with. Highly recommend....
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“Very happy customer!...”

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Jul 23,2020
Minithumbup
Lorraine
Maxine
By: 'Alison Steel'
Jul 23,2020
0 people found
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Very happy with all aspects of the service received from the Lenzie branch. All members of staff I dealt with were efficient, professional and friendly and I was kept well informed at all times. Would not hesitate to recommend!...
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“Very professional handling of the sale of the......”

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Jul 21,2020
Minithumbup
Lorraine
Jennifer
By: 'Gordon Thallon'
Jul 21,2020
0 people found
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Very professional handling of the sale of the house All dealings were on time and fully explained The system for seeing the details of sale on a daily basis was very useful...
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“Truly professional service...”

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Jul 14,2020
Minithumbup
Maxine
Jennifer
By: 'John Andrew Letham'
Jul 14,2020
0 people found
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Truly professional service, generating significant market interest resulting in a dozen offers received at closing date. Regular and efficient communication was provided throughout the process....
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“Truly a 5 Star Service...”

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Jul 08,2020
Minithumbup
Maxine
Colin
By: 'Kirstie Wilkes'
Jul 08,2020
0 people found
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Throughout our purchase and sale, Pacitti Jones in Lenzie have been outstanding. Colin Bowie appraised our property promptly and gave us sound advice regarding the sale based on his sound knowledge of the local market. He is approachable and trustworthy. Also, given that we went ...
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“We have been absolutely delighted with the ef......”

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Jun 30,2020
Minithumbup
Maxine
Jennifer
By: 'David McRoberts'
Jun 30,2020
0 people found
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We have been absolutely delighted with the effort and communication throughout this period. It's been a rough concerning time however Maxine has kept us calm and positive with her level of communication throughout....
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“Definitely recommend!...”

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Jun 26,2020
Minithumbup
Colin
Maxine
By: 'Angela McGhee'
Jun 26,2020
0 people found
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Very knowledgeable, approachable & friendly staff. Great communication throughout process. Have used Pacitti Jones for previous house sales and would use again. 100% recommend!...
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“I would thoroughly recommend Pacitti Jones in Lenzie...”

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Jun 19,2020
Minithumbup
Maxine
Jennifer
By: 'Graham Brown'
Jun 19,2020
0 people found
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I had a very positive experience when we sold with Pacitti Jones in Lenzie. Both Maxine and Jennifer were excellent to deal with and helped us to achieve a great price for our property....
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“Very Satisfied...”

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Mar 28,2020
Minithumbup
Maxine
Jennifer
By: 'Richard Bennie'
Mar 28,2020
0 people found
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Was very satisfied with the advice and service offered re the sale of my late mother’s home. Maxine and Jennifer in the Lenzie office (nr Glasgow) kept me fully apprised each step of the way....
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“I thought that Jennifer and Maxine provided a......”

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Mar 25,2020
Minithumbup
Maxine
Jennifer
By: 'Rosalind Wood'
Mar 25,2020
0 people found
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I thought that Jennifer and Maxine provided an excellent level of service. They were always contactable and always so helpful re the sale of our property....
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“They have been brilliant throughout the proce......”

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Feb 27,2020
Minithumbup
Lorraine
Maxine
By: 'Neil henderson'
Feb 27,2020
0 people found
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They have been brilliant throughout the process with Maxine Jennifer and Lorraine all been great !! They have advised us really well through tour the process, have always kept us up to date throughout and very pleasant to deal with, Colin also was very good when ...
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“I found the staff very professional...”

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Feb 26,2020
Minithumbup
Jennifer
By: 'Lucia Berdondini'
Feb 26,2020
0 people found
this helpful
I found the staff very professional and very efficient, supportive and prompt in letting me know the last updates. They have always been very nice and answered all my queries. I strongly recommend their service....
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“Excellent service from beginning to end from ......”

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Feb 24,2020
Minithumbup
Maxine
By: 'Patricia McDonald'
Feb 24,2020
0 people found
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Excellent service from beginning to end from Maxine and all of the staff. Would highly recommend Pacitti Jones in Lenzie....
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“Maxine, Colin and Jennifer at Pacitti Jones i......”

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Feb 08,2020
Minithumbup
Maxine
Colin
By: 'Julie Hughes'
Feb 08,2020
0 people found
this helpful
Maxine, Colin and Jennifer at Pacitti Jones in Lenzie provided an excellent service in selling 3 properties for us and our family over the past few years. They were very professional and attentive, gave good advice and kept us updated at every stage. I would highly ...
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“Great service from Pacitti Jones in Lenzie. A......”

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Feb 04,2020
Minithumbup
Jennifer
By: 'Neil Mitchell'
Feb 04,2020
0 people found
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Great service from Pacitti Jones in Lenzie. All handled very efficiently and timeously. Plenty of viewings sought immediately after property put on market and a swift sale concluded....
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“Excellent Service...”

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Feb 04,2020
Minithumbup
Maxine
Jennifer
By: 'Francesca Vernel'
Feb 04,2020
0 people found
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The staff at Pacitti Jones in Lenzie have been fabulous from start to finish. I purchased and sold my property with them. I was kept up to date with everything and nothing was too much hassle for them. Everything was dealt with very professionally....
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“Great service...”

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Jan 30,2020
Minithumbup
Maxine
By: 'Heather Simpson'
Jan 30,2020
0 people found
this helpful
Great service, I was always kept up to date and they were always available for a chat and made the process as smooth as possible....
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“I was dealing with the lenzie office for the......”

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Jan 14,2020
Minithumbup
Colin
Maxine
By: 'Jean Crawford'
Jan 14,2020
0 people found
this helpful
I was dealing with the lenzie office for the purchase of my new home and sale of my current one . As a buyer I was kept in the loop throughout the process and given invaluable advice. When It came time to sell my home Colin ...
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“We are very happy with the work done by Pacit......”

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Dec 31,2019
Minithumbup
Maxine
Jennifer
By: 'Sandra mcateer'
Dec 31,2019
0 people found
this helpful
We are very happy with the work done by Pacitti Jones Lenzie. Always efficient and kept us up to date with proceedings. Helpful and patient....
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“Staff very helpful and know there job. Always......”

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Dec 16,2019
Minithumbup
Jennifer
Maxine
By: 'Iain regan'
Dec 16,2019
0 people found
this helpful
Staff very helpful and know there job. Always friendly helpful and kept me totally up to date on the proceeds. So happy I chose to sell with lenzie branch. Would recommend to friends and family....
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Staff picture Maxine
(139)
Staff picture Colin
(49)
Staff picture Jennifer
(50)
Staff picture Lorraine
(17)
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Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 9:08 AM 04/05/2016 by allAgents

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Pacitti Jones

Branch - Lenzie, Glasgow, G66