Burnside, Glasgow, G73
4.9/5, 162 reviews
98% recommended
96% sales valuation accuracy
98% sales fee satisfaction
As one of the top estate agents in Glasgow, Pacitti Jones office is situated in a residential area of Rutherglen and Cambuslang – Burnside. This South Lanarkshire suburb is one of the most sought after residential areas in the south side of Glasgow city. It is truly a perfect suburban area ... show more
As one of the top estate agents in Glasgow, Pacitti Jones office is situated in a residential area of Rutherglen and Cambuslang – Burnside. This South Lanarkshire suburb is one of the most sought after residential areas in the south side of Glasgow city. It is truly a perfect suburban area that has a variety of properties like detached, semi-detached houses, bungalows, villas and conversions to suit everyone’s needs.

Why move to Burnside in Glasgow?

With well established school and nurseries in the area, Rutherglen is perfect for young families. If you have to drive daily to the city centre for your commute, you will find terrific motorway connections to Glasgow city and further. Public transport runs 7 days a week from bus stops and local train stations. South of Glasgow has all of the amenities to cater for your daily needs including a huge supermarket, pharmacies, banks and health care facilities. If you are looking to join a recreational sports club there are looked after tennis and bowling clubs, parks, golf clubs and gyms in the Rutherglen and Cambuslang areas.

It is an exciting opportunity to move to such a quiet and charming residential area within a welcoming community in Glasgow.

Opening Hours
Address

Pacitti Jones
218 Stonelaw Road
Burnside,Glasgow
City of Glasgow
G73 3SA
0141 647 3322

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £27,500 £398,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 155 1 2 0 2 3
Areas covered
  • Castlemilk
  • Croftfoot
  • Burnside
  • Blantyre
  • Uddingston
  • South Lanarkshire
  • Bothwell
  • Rutherglen
  • Cambuslang
  • Kings Park
  • Toryglen
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Very helpful and professional staff. Loved th......”

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Oct 17,2019
Minithumbup
Lynne
Paul
By: 'Shirley Curle'
Oct 17,2019
0 people found
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Very helpful and professional staff. Loved the access to the site to inform me about viewings and feedback. Would recommend to friends and family...
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“Great company to work with....”

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Oct 17,2019
Minithumbup
Paul
By: 'Brian Barlow'
Oct 17,2019
0 people found
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Great people who care and keep you updated all the way. Calls every day and the online portal is superb. Helped us keep track of everything....
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“An excellent experience...”

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Oct 16,2019
Minithumbup
Paul
Megan
By: 'John Muir'
Oct 16,2019
0 people found
this helpful
A thoroughly excellent and professional service from all staff involved with our sale. Quality of photographs and schedule was again excellent. Thank you Megan, Lynne & Paul....
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“Property sale...”

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Sep 27,2019
Minithumbup
Julie
Paul
By: 'James Oneill'
Sep 27,2019
0 people found
this helpful
I have had an exceptional service from Pacitti Jones burnside office especailly Julie Graham who kept me up to date every step of the they they sold my property and also taken care of all the legal work I cant thank Julie and all the ...
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“5 Star Service...”

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Sep 17,2019
Minithumbup
Julie
Lynne
By: 'Tracey Clark'
Sep 17,2019
0 people found
this helpful
Excellent service with great communication. I found the office staff to be very helpful throughout the whole process, I was kept well informed at all times. The dashboard was a very helpful tool aswell, would highly recommend Pacitti Jones Burnside....
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Comment on agent fees
Standard fees
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“Great service from the team at Pacitti Jones ......”

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Sep 16,2019
Minithumbup
Paul
Megan
By: 'Alison Brown'
Sep 16,2019
0 people found
this helpful
Great service from the team at Pacitti Jones Burnside! Seamless and hassle free! Thanks to Paul and Megan in particular!...
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“Highly Recommended...”

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Sep 13,2019
Minithumbup
By: 'bcmpayne'
Sep 13,2019
1 people found
this helpful
Thoroughly professional organisation that delivered a 1st class service. My sales negotiator (Megan) provided continuous feedback and was always available to offer advice and clarity which eased the pressures of selling. The team at the Burnside Branch were extremely helpful and gave me the impression ...
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“A great experience from start to finish. I wo......”

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Aug 22,2019
Minithumbup
Julie
Paul
By: 'Mr Andrew Caldwell'
Aug 22,2019
0 people found
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A great experience from start to finish. I would highly recommend Pacitti Jones, Burnside. In particular, I found their online web portal very helpful, easy to use and convenient....
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“Julie and the team at Pacitti Jones far excee......”

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Aug 22,2019
Minithumbup
Paul
Julie
By: 'Danielle Sharkey'
Aug 22,2019
0 people found
this helpful
Julie and the team at Pacitti Jones far exceeded our expectations. They arranged viewings on a daily basis for our property which sold within 2 weeks of it going on the market. The client portal where I could keep track of viewings was invaluable and took ...
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“I am very happy with the service and the timl......”

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Aug 21,2019
Minithumbup
Lynne
Julie
By: 'linda macpherson'
Aug 21,2019
0 people found
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I am very happy with the service and the timly manner my flat was sold. I would use your services again and would recommend to anyone selling or buyinf. Thank you....
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“Happy with the service received. Nothing was ......”

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Aug 17,2019
Minithumbup
Julie
By: 'Laura McDaid'
Aug 17,2019
0 people found
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Happy with the service received. Nothing was too much trouble, phone calls were returned promptly, good advice provided, felt Julie was happy to talk through our thoughts. Thanks for everything....
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“Brilliant service - cannot praise them highly......”

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Jul 24,2019
Minithumbup
Lynne
Megan
By: 'Carole Grant'
Jul 24,2019
0 people found
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Brilliant service - cannot praise them highly enough for the caring way they dealt with the family through what was a stressful time....
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“Sale of property in Cambuslang...”

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Jul 11,2019
Minithumbup
By: 'Neil Stewart'
Jul 11,2019
0 people found
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One issue at the start of the process but it was quickly resolved with no detrimental effect on the sale. Thereafter very good with Megan , the Sales Negotiator, who was professional but friendly....
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“Fantastic service, from initial valuation, to......”

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Jul 04,2019
Minithumbup
Julie
By: 'Helen Alexander Wood'
Jul 04,2019
0 people found
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Fantastic service, from initial valuation, to house going under offer, I was well informed of everything, and all this was done in just 14 days, great teamwork....
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“Thanks to the Team at Pacitti Jones Burnside.......”

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Jun 24,2019
Minithumbup
Julie
Paul
By: 'Karen Speake'
Jun 24,2019
0 people found
this helpful
Thanks to the Team at Pacitti Jones Burnside. The marketing and sale of the house has been quick and efficient. We were kept informed at every step of the process. The team are very friendly and helpful...
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“sale...”

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Jun 06,2019
Minithumbup
Lynne
Paul
By: 'gordon'
Jun 06,2019
0 people found
this helpful
both members of staff did an excellent and professional job in the surveying and selling of the property, in fact all the staff in the office were very helpful with advice ,I thank you all...
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Comment on agent fees
good
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“Excellent service....”

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Jun 05,2019
Minithumbup
Paul
Julie
By: 'Charles Delaney'
Jun 05,2019
0 people found
this helpful
Paul McTamney is a personable and professional individual. I was impressed by the service I received from him and his team in Pacitti Jones , Burnside. Absolutely fist class service! Julie Graham is an extremely friendly and professional individual who has excellent communication skills. Julie takes ...
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Comment on agent fees
Acceptable
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“Excellent...”

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May 22,2019
Minithumbup
Julie
Lynne
By: 'Blair'
May 22,2019
0 people found
this helpful
Not having sold a house for over 30 years we were unsure how to proceed but needn't have worried! Julie & Lynne were very professional and efficient. They kept us fully informed all the way through the sale process until completion. If we ever need to sale ...
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Comment on agent fees
Good - very happy with the fees.
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“Painless...”

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May 21,2019
Minithumbup
Julie
Paul
By: 'Sam'
May 21,2019
0 people found
this helpful
This was a painless and extremely easy process from start to finish. I found Paul and Julie to be excellent and both gave me great advice. All of the staff have been a pleasure to speak and work with. I would not hesitate to recommend ...
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“1st Class service...”

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May 16,2019
Minithumbup
Paul
Lynne
By: 'Stuart'
May 16,2019
0 people found
this helpful
Very knowledgeable and helpful in all aspect of our sale.Can recommend them to any prospective sellers .We could not be happier with the service provided....
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Comment on agent fees
Good in comparison to others
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“Excellent service from start to finish - very professional and had a great local knowledge of the local property market -...”

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May 14,2019
Minithumbup
Julie
Paul
By: 'Raymac'
May 14,2019
0 people found
this helpful
From first meeting with Paul the selling experience was very good and stress free. Julie was my contact during the marketing phase and she kept me fully informed at each step....
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Comment on agent fees
Very competitive
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“Sale of House...”

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May 02,2019
Minithumbup
Paul
Julie
By: 'Jean'
May 02,2019
0 people found
this helpful
We found the staff very professional, knowledgeable and helpful from the first phone call. The service has been excellent and we have found the staff to be well organised and efficient...
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Comment on agent fees
Fine
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“Wouldn't use anyone else after experiencing the efficiency pf Burnside Pacitti jones...”

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Apr 29,2019
Minithumbup
Paul
Megan
By: 'Donna Macleod'
Apr 29,2019
0 people found
this helpful
Paul, Megan and lynne are an exceptional team. From booking in to get my flat valued, meeting with Paul who had a strategic plan and amazing knowledge about homes in my area and organising everything so quickly around my busy schedule and having a sale ...
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Comment on agent fees
Fees were reasonable. I feel with the service I have obtained, the fees are worth it.
Was this helpful? Yes

“Easy process...”

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Apr 25,2019
Minithumbup
Dougal
By: 'Debbie T'
Apr 25,2019
0 people found
this helpful
This is the second time we have used Dougal for our mortgage. He is very professional, quick and takes as much of the hassle out of it as he can....
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Comment on agent fees
No fees
Was this helpful? Yes
By: Nikki
May 03, 2019
View all comments (1)
We have used Dougal to help us with our mortgage for the third time. On each occasion he has taken the time to answer any questions and explained things fully. We’ve passed his details on to a number of friends. Could not recommend him highly enough! ...

“Property sale...”

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Apr 18,2019
Minithumbup
By: 'Mummymully'
Apr 18,2019
0 people found
this helpful
Megan has been very helpful with the sale of our property. She has been in contact most days,keeping us up to date every step of the way....
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Comment on agent fees
Good
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“Friendly staff great service had a smooth professional service....”

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Apr 16,2019
Minithumbup
Lynne
Julie
By: 'Mrs oraw'
Apr 16,2019
0 people found
this helpful
Had a great service with friendly professional staff. Kept informed throughout the sale of my property. Fees from agent very competitive....
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Comment on agent fees
Good agents fees
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“Good experience....”

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Mar 29,2019
Minithumbup
Julie
By: 'William Boyce'
Mar 29,2019
0 people found
this helpful
We choose Pacitti Jones because they were local. We initially went in to ask for advise, but they were so helpful, we decided that they could carry on with selling the property. Was kept well informed with all steps of the sale of our property....
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Comment on agent fees
Bad
Was this helpful? Yes

“SALE OF HOME...”

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Mar 28,2019
Minithumbup
Julie
Paul
By: 'Carol C'
Mar 28,2019
0 people found
this helpful
From the start at the valuation to the sale of my home I have found dealing with all the saff in Pacitti Jones to be very helpful and professional. Julie and the rest of the team kept me up to date throughout the process. Just ...
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Comment on agent fees
To be honest, this is the first time going thorugh this process, so not sure how all the companies compare, like the way Pacitti Jones came accross, so went with them.
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Staff picture Julie
(97)
Staff picture Paul
(100)
Staff picture Lynne
(55)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 4:44 PM 10/03/2017 by allAgents

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Pacitti Jones

Branch - Burnside, Glasgow, G73