• Julie Graham
    Julie Graham
  • Paul McTamney
    Paul McTamney
  • Lynne Campbell
    Lynne Campbell
  • Mark Hordern
    Mark Hordern
  • Nuala Ashe
    Nuala Ashe
  • Tracey Bailey
    Tracey Bailey
  • Maureen McCadden
    Maureen McCadden
  • upload your photo
    Gemma Kerrigan
Pacitti Jones combines the property expertise of a successful estate agent with the integrity and professional standards of a law firm to deliver an exceptional property service. Whether you are selling, buying, renting or investing, you can expect from us in-depth market knowledge, professionalism and outstanding service.
Pacitti Jones

218 Stonelaw Road Burnside, Glasgow
City of Glasgow
G73 3SA

0141 647 3322

Mar 23,2017
Minithumbup
By:
Mar 23,2017
Featured Review
0 people found
this helpful
I am absolutely thrilled with the service from all who we dealt with at the Burnside branch. Beginning with Paul who came out to do our valuation and offered invaluable advice on how to present our home and areas to look in for our future property to Lynne who handled our intial contract and questions as we were first time sellers and finally to Gemma and Julie who handled all our viewings and feedback. All were amazing, professional and prompt in dealing with us and made us feel like our busi...
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Comment on agent fees
Although their fees were slightly higher then others we received quotes from, their service was more then worth this and I would happily recommend anyone to pay a little more to receive this.
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
Featured Review
0 people found
this helpful
I have found the people at Paciti Jones to be very welcoming and professional. The process of buying and selling has been easily explained as have costs. Lynne and Julie have been great at answering questions and organising viewings. At one point our original buyer dropped out but Julie kept everyone calm and within 24 hrs we had another and better offer. Paul was also lovely and went into detail when explaining the best way to sell hse eg offers over price. I would def recommend and use Pacitti...
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Comment on agent fees
Very reasonable
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Mar 16,2017
Minithumbup
By:
Mar 16,2017
Featured Review
0 people found
this helpful
I am delighted with the service my husband and I received from Paul and Lynne. They were extremely hard working and professional in their approach and their knowledge of the current market was spot on. Lynne kept us fully informed at all times. Thank you so much for making this a pain free experience....
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Comment on agent fees
a fair price for the service
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Mar 14,2017
Minithumbup
By:
Mar 14,2017
Featured Review
0 people found
this helpful
We'd heard plenty of nightmare stories about how stressful it can be to sell and buy a house at the same time, so we did some research into finding an agent we could count on. We are SO glad we picked Pacitti-Jones, and so very pleased with how the Burnside team helped us from start to finish. Lynne Campbell was our initial contact and she proved to be a great communicator, always professional and always willing to explain everything (even multiple times) with patience and forbearance. Paul Mc...
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Comment on agent fees
We thought the fees were very fair, and everything was communicated to us very clearly. We knew what we would be paying, and each transaction was handled well.
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Mar 10,2017
Minithumbup
By:
Mar 10,2017
Featured Review
0 people found
this helpful
I have been very happy with the service Paul, Lynn and Julie have provided. They have been very professional and always available for any questions we have had. This has been a difficult time for my family dealing with 2 bereavement but it has been made less stressful by all of the staff at the Burnside office....
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Comment on agent fees
Good
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Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Very friendly and professional. Always kept me informed on what was happening through the whole process of selling my flat and always prompt at getting back to me with information....
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Comment on agent fees
Marketing fee slightly more expensive than competitors but quality of schedules and service received was definitely worth it.
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Excellent service from Pacitti Jones. Everything was handled very professionally and with an approachable, open manner. All the staff dealt with at this branch maintained same high level of customer service....
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Comment on agent fees
Reasonable fees
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Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Julie has been and is so helpful and understanding. We are very grateful to her for taking a lot of the strain away from what can be a very stressful time. We couldn't have had better help. We would also like to say thank you to Lynne and Paul who also supported and guided us....
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Comment on agent fees
Good
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Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
We have had such great service from Julie and she made us feel so possitive and we were given such good customer service!! Will be recommending pacciti jones to anyone we know who want to sell there house!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Paul and Gemma were both extremely helpful in guiding me through the complex sale procedure. I found them to be courteous and professional at all times and Gemma's updates kept me well informed on the progress of the marketing process....
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Comment on agent fees
Reasonable charges
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
I was happy with the whole process from valuation process, marketing and sales. The staff were easy to deal with and kept me informed throughout the process. The staff were friendly and knowledgable...
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Comment on agent fees
Very friendly and informative. hey guided me through the process
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Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
First class sold in 3 days if u need an estate agent there it they do the job five star service...
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Comment on agent fees
Good
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Excellent customer service and advice during the selling process. Attentive to my requirements and showed excellent industry knowledge combined with exemplary professionalism throughout....
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Comment on agent fees
Good
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Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Both Julie and Lynne made the selling process of our house as smooth as it could be. As first time sellers we were anxious but this anxiety was alleviated by the excellent communication between Julie and ourselves. We were always kept well informed every step of the way and I cannot thank both Julie and Lynne enough for this. I highly recommend Pacciti Jones services, we definitely made the right choice with the estate agent we choose....
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Comment on agent fees
No issue with the fees, comparable with other estate agebts
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Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
1sf class service from this branch. I have phoned a few times regarding the sale of my house and have always found them very friendly and professional...
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Dec 08,2016
Minithumbup
By:
Dec 08,2016
1 people found
this helpful
Very friendly in a business like way. Explained everything to us in a clear and concise manner. A pleasure to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
I have been so happy with the service Pacitti Jones provided, and would recommend them fully to anyone looking to sell a property. The first encounter I had with Pacitti Jones was when Paul came to my flat for the initial consultation. Both he and Lynne explained the process of selling to me, and were very clear and up front about all possible options, their costs and time lines. I felt assured that I was working with people who would work hard to sell my property. The brochure PJ provided lo...
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Paul McTamney has now been involved in the sale of two of our properties. He is positive, optimistic and happy to work towards achieving the highest possible selling price. I would highly recommend his services! We worked with Julie Graham for the first time on the occasion of selling our last property. She is extremely professional, hardworking and just excellent in her job. She is also very discrete and offers plenty of excellent advice. Again, we have been really happy with the whole experien...
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Comment on agent fees
The agent was happy to reduce fees, but we settled at an arrangement that rewards the agent if a higher selling price is achieved. This is fair.
Was this helpful? Yes
Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
Very happy .house on the market for only one week.i was informed of any views.girls in branch very helpful and friendly.would recommend them .to anyone...
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Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
We have been very pleased with the service from Pacittis and particularly from Lynne. She has kept us advised of developments at every stage of the selling process. She has been very pleasant and encouraging throughout and is always friendly and courteous. We were also impressed with our initial contact with Paul who was very realistic about our sale price. He too was very pleasant helpful. Thank you....
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Comment on agent fees
The fees seem very fair in view of the amount of work and effort put into the sale.
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Julie was helpful and organised. She gave me good advice and helped to secure and excellent price for my property....
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Comment on agent fees
competitive fees
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
Excellent all round. We tried several agents before selecting PJ. Through this it was apparent that Paul McTamney was clearly the most knowledgeable and he gave us great confidence. He did a very professional job in photographing the property and preparing the schedule, which looked really good. And in the end he was proved to be spot on with his valuation. We had some difficulties with the buyer and especially her lawyer which delayed the contract but through it all we were very impressed with ...
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Comment on agent fees
Good value
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
From my initial approach to Pacitti Jones through to an offer being made for my property, I have been impressed by the professionalism, courtesy and communication I have enjoyed from all members of the Pacitti Jones team. I am particularly grateful to Julie Graham for conducting the viewings for my property....
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Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Outstanding Customer Service: I cannot fault the service we received. Being based in England ourselves and therefore unfamiliar with the Scottish selling process we were dependent upon advice from the staff at Pacitti Jones. Paul who came to value the property (which our mother had lived in) gave a very comprehensive explanation of the system. The after service valuation service from Julie, who also did most of the viewings was exceptional. We found her reliable and felt that we could trust her ...
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Comment on agent fees
The fees were competitive with others in the area.
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
We were happy with the service provided by Julie Graham. We always found her to be very helpful and understanding. Paul McTamney gave an accurate assessment of our property. He was professional and courteous at all times....
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Comment on agent fees
The fees are comparable with other competitors.
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
I received excellent service, advice and direction from Julie whilst purchasing our new home. She was warm friendly and approachable. I received similar quotes when I went on to put my own home on the market but decided on Paciitti Jones purely based on the service I had already received from Julie. I knew that I could rely on her to market my property effectively whilst displaying her excellent personable skills. Whilst I was on holiday in the US recently the first proposed buyer of my proper...
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Comment on agent fees
Comparable fees. It went with Pacitti Jones as respected in the area.
Was this helpful? Yes
Oct 07,2016
Minithumbdown
By:
Oct 07,2016
0 people found
this helpful
I was really happy with the valuation of my property. I think it was Paul who came out and he was very pleasant and encouraging. Because of this when I saw a property I wanted to buy I went to Pacitti Jones for legal services and the advice received from Dougal the mortgage adviser was first class. The staff at the Shawlands branch were also really pleasant. However since I put my house on the market I must admit I have felt like a number on a conveyor belt. I have found it difficult dealing w...
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Comment on agent fees
I do not have the knowledge to comment on this aspect.
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Our property was photographed well and we had an offer within 2 weeks. Communication was great and we have used Pacitti Jones as our solicitors as well which is also going smoothly and we are being kept updated regularly. Nothing negative to say about Pacitti Jones....
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Comment on agent fees
The fees were fair and what we wanted. Cost is reflected in the standard of service.
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Fantastic service, great advice and very reliable. I have felt in control all the while knowing i have all the help i could ask for just a phone call away....
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Comment on agent fees
good
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I have been very impressed with the level of service I have received from my initial enquiry to the present day and wouldn't hesitate in recommending the Pacitti Jones as a whole, the Burnside Branch and specifically the agents I have dealt with....
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Comment on agent fees
Very reasonable and a better deal than other quotes I received
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
My house got an official offer within 8 days on the market, very happy indeed. The team at Burnside did a fantastic job. Special thanks to Lynne,Paul and Arlene....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
All the staff at the Burnside office but especially Julie, couldn't have been more helpful. They are all very professional and considerate and have made the process of selling my house less stressful....
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Comment on agent fees
Agents fee were reasonable for a good service.
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
We dealt with Paul McTamney initially to deal with the Home buyers Report and Survey. He was very helpful in explaining how Pacitti Jones conduct their business and agreeing the terms of their services. Subsequently, Julie Graham took over to deal with marketing the property and arranging viewings. She found suitable buyers for the house very quickly and kept us well informed as to the process and progress of the offer throughout. We were very pleased with the level of service and great commu...
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Comment on agent fees
Very fair. Our discussions included the possibility of a performance based fee, which may have contributed to the very acceptable offer we received for the house.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
A very good agent, very informative and polite. Performed several viewings at my property with total professionalism and reliability. First class service on offer....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
Excellent service and I was kept well informed with all aspects of the sale. Very knowledgeable and the overall marketing package was well done and ad online looked great....
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Comment on agent fees
The fees for here were a lot less than other estate agents quoted.
Was this helpful? Yes
Areas covered
  • Castlemilk
  • G73
  • Croftfoot
  • G72
  • Burnside
  • G44
  • Blantyre
  • G45
  • G71
  • g42
  • Uddingston
  • South Lanarkshire
  • Bothwell
  • Rutherglen
  • Cambuslang
  • Kings Park
  • Toryglen
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £27,500
  • Max: £225,600

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 39 1 2 0 0 0
Julie Graham Julie Graham
Sales Consultant
25 reviews

About Julie No description set View full profile
Paul McTamney Paul McTamney
Property Valuations Manager
24 reviews

About Paul No description set View full profile
Lynne Campbell Lynne Campbell
Branch Manager
14 reviews

About Lynne No description set View full profile
Mark Hordern Mark Hordern
Chief Executive
0 reviews

About Mark No description set View full profile
Nuala Ashe Nuala Ashe
3 reviews

About Nuala No description set View full profile
Tracey Bailey Tracey Bailey
0 reviews

About Tracey No description set View full profile
Maureen McCadden Maureen McCadden
Letting Services Manager
0 reviews

About Maureen No description set View full profile
Gemma Kerrigan - no image available Gemma Kerrigan
Sales Consultant
5 reviews

About Gemma No description set View full profile

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Last updated at 4:44 PM 10/03/2017 by allAgents

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Last updated at 4:44 PM 10/03/2017 by allAgents

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