• Staff picture
    Julie
  • Staff picture
    Paul
  • Staff picture
    Lynne
As one of the top estate agents in Glasgow, Pacitti Jones office is situated in a residential area of Rutherglen and Cambuslang – Burnside. This South Lanarkshire suburb is one of the most sought after residential areas in the south side of Glasgow city. It is truly a perfect suburban area that has a variety of properties like detached, semi-detached houses, bungalows, villas and conversions to suit everyone’s needs. Why move to Burnside in Glasgow? With well established school an Read full description...d nurseries in the area, Rutherglen is perfect for young families. If you have to drive daily to the city centre for your commute, you will find terrific motorway connections to Glasgow city and further. Public transport runs 7 days a week from bus stops and local train stations. South of Glasgow has all of the amenities to cater for your daily needs including a huge supermarket, pharmacies, banks and health care facilities. If you are looking to join a recreational sports club there are looked after tennis and bowling clubs, parks, golf clubs and gyms in the Rutherglen and Cambuslang areas. It is an exciting opportunity to move to such a quiet and charming residential area within a welcoming community in Glasgow.
Pacitti Jones

218 Stonelaw Road Burnside, Glasgow
City of Glasgow
G73 3SA

0141 647 3322
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Properties for Sale
Properties to Rent

“Excellent...”

May 22,2019
Minithumbup
Julie
Lynne
By: 'Blair'
May 22,2019
0 people found
this helpful
Not having sold a house for over 30 years we were unsure how to proceed but needn't have worried! Julie & Lynne were very professional and efficient. They kept us fully informed all the way through the sale process until completion. If we ever need to sale ...
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Comment on agent fees
Good - very happy with the fees.
Was this helpful? Yes

“Painless...”

May 21,2019
Minithumbup
Julie
Paul
By: 'Sam'
May 21,2019
0 people found
this helpful
This was a painless and extremely easy process from start to finish. I found Paul and Julie to be excellent and both gave me great advice. All of the staff have been a pleasure to speak and work with. I would not hesitate to recommend ...
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Was this helpful? Yes

“1st Class service...”

May 16,2019
Minithumbup
Paul
Lynne
By: 'Stuart'
May 16,2019
0 people found
this helpful
Very knowledgeable and helpful in all aspect of our sale.Can recommend them to any prospective sellers .We could not be happier with the service provided....
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Comment on agent fees
Good in comparison to others
Was this helpful? Yes

“Excellent service from start to finish - very professional and had a great local knowledge of the local property market -...”

May 14,2019
Minithumbup
Julie
Paul
By: 'Raymac'
May 14,2019
0 people found
this helpful
From first meeting with Paul the selling experience was very good and stress free. Julie was my contact during the marketing phase and she kept me fully informed at each step....
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Comment on agent fees
Very competitive
Was this helpful? Yes

“Sale of House...”

May 02,2019
Minithumbup
Paul
Julie
By: 'Jean'
May 02,2019
0 people found
this helpful
We found the staff very professional, knowledgeable and helpful from the first phone call. The service has been excellent and we have found the staff to be well organised and efficient...
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Comment on agent fees
Fine
Was this helpful? Yes

“Wouldn't use anyone else after experiencing the efficiency pf Burnside Pacitti jones...”

Apr 29,2019
Minithumbup
Paul
Megan
By: 'Donna Macleod'
Apr 29,2019
0 people found
this helpful
Paul, Megan and lynne are an exceptional team. From booking in to get my flat valued, meeting with Paul who had a strategic plan and amazing knowledge about homes in my area and organising everything so quickly around my busy schedule and having a sale ...
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Comment on agent fees
Fees were reasonable. I feel with the service I have obtained, the fees are worth it.
Was this helpful? Yes

“Easy process...”

Apr 25,2019
Minithumbup
Dougal
By: 'Debbie T'
Apr 25,2019
0 people found
this helpful
This is the second time we have used Dougal for our mortgage. He is very professional, quick and takes as much of the hassle out of it as he can....
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Comment on agent fees
No fees
Was this helpful? Yes
By: Nikki
May 03, 2019
View all comments (1)
We have used Dougal to help us with our mortgage for the third time. On each occasion he has taken the time to answer any questions and explained things fully. We’ve passed his details on to a number of friends. Could not recommend him highly enough! ...

“Property sale...”

Apr 18,2019
Minithumbup
By: 'Mummymully'
Apr 18,2019
0 people found
this helpful
Megan has been very helpful with the sale of our property. She has been in contact most days,keeping us up to date every step of the way....
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Comment on agent fees
Good
Was this helpful? Yes

“Friendly staff great service had a smooth professional service....”

Apr 16,2019
Minithumbup
Lynne
Julie
By: 'Mrs oraw'
Apr 16,2019
0 people found
this helpful
Had a great service with friendly professional staff. Kept informed throughout the sale of my property. Fees from agent very competitive....
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Comment on agent fees
Good agents fees
Was this helpful? Yes

“Good experience....”

Mar 29,2019
Minithumbup
Julie
By: 'William Boyce'
Mar 29,2019
0 people found
this helpful
We choose Pacitti Jones because they were local. We initially went in to ask for advise, but they were so helpful, we decided that they could carry on with selling the property. Was kept well informed with all steps of the sale of our property....
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Comment on agent fees
Bad
Was this helpful? Yes

“SALE OF HOME...”

Mar 28,2019
Minithumbup
Julie
Paul
By: 'Carol C'
Mar 28,2019
0 people found
this helpful
From the start at the valuation to the sale of my home I have found dealing with all the saff in Pacitti Jones to be very helpful and professional. Julie and the rest of the team kept me up to date throughout the process. Just ...
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Comment on agent fees
To be honest, this is the first time going thorugh this process, so not sure how all the companies compare, like the way Pacitti Jones came accross, so went with them.
Was this helpful? Yes

“Easy and Smooth sales process...”

Mar 20,2019
Minithumbup
Paul
Julie
By: 'Andy & Gemma'
Mar 20,2019
0 people found
this helpful
After our first meeting with Paul, we realised that Pacitti Jones would be the correct agent for us to sell our house with. Paul not only filled us with confidence that they could achieve the best value for us, but also was happy to provide ...
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Comment on agent fees
Very good rates
Was this helpful? Yes

“Professional and knowledgable staff...”

Mar 20,2019
Minithumbup
Paul
Julie
By: 'Fiona Longmuir'
Mar 20,2019
0 people found
this helpful
Staff are highly knowledgeable regarding the market in the local area. Service from start to finish was professional and ran seamlessly....
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Was this helpful? Yes

“Very helpful...”

Mar 19,2019
Minithumbup
Julie
Paul
By: 'Ross'
Mar 19,2019
0 people found
this helpful
I was pleased with the help and assistance I was given. They were reassuring throughout. Would recommend to anyone who is looking to sell their house....
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Was this helpful? Yes

“Glad I used this estate agent...”

Mar 14,2019
Minithumbup
Julie
By: 'BGG'
Mar 14,2019
0 people found
this helpful
I was very pleased to have had Julie involved in the sale of my home. She was great. She acted professionaly throughout the process but most importantly for me, she was always so helpful and so easy to chat to. She kept me informed of ...
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Comment on agent fees
Good
Was this helpful? Yes

“Beware no follow up to secure best price for vendors...”

Mar 14,2019
Minithumbdown
By: 'Michael McManamon'
Mar 14,2019
2 people found
this helpful
I viewed a property on Friday, put in an offer the following day, no contact from the branch on Monday, I had to call them. There were no other bids they called the following day, I increased my offer, they again did not get back ...
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Was this helpful? Yes

“Knowledgeable & professional...”

Mar 05,2019
Minithumbup
Paul
Julie
By: 'AndrewF'
Mar 05,2019
0 people found
this helpful
My experience with PJ has been entirely positive, from the very first interaction with Paul McTamney (who demonstrated considerable knowledge of property in the area), through the listing, survey, viewings and finally first offer of our house....
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Was this helpful? Yes

“excellent...”

Feb 28,2019
Minithumbup
Lynne
Paul
By: 'dev'
Feb 28,2019
0 people found
this helpful
I would highly recommend pacitti jones. From start to finish they were extremely professional and efficient. I would have no hesitation in recommending to others....
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Comment on agent fees
good
Was this helpful? Yes

“First class service...”

Feb 20,2019
Minithumbup
Julie
Lynne
By: 'Blair'
Feb 20,2019
0 people found
this helpful
As we had not sold a house for over 30 years we were unsure what we needed to do for this process. However, we needn't have worried as from our first contact with the office we were warmly greeted by Lynne Campbell who patiently talked us ...
read full review
Comment on agent fees
Not yet known as the transaction has not been finalised at this time.
Was this helpful? Yes

“First class service...”

Feb 20,2019
Minithumbup
Julie
Lynne
By: 'Blair'
Feb 20,2019
0 people found
this helpful
As we had not sold a house for over 30 years we were unsure what we needed to do for this process. However, we needn't have worried as from our first contact with the office we were warmly greeted by Lynne Campbell who patiently talked us ...
read full review
Comment on agent fees
Not yet known as the transaction has not been finalised at this time.
Was this helpful? Yes

“Excellent Service...”

Feb 06,2019
Minithumbup
Julie
Paul
By: 'ARR'
Feb 06,2019
0 people found
this helpful
We have recently sold our home with Pacitti Jones. It can be a bit of a lottery choosing the most appropriate estate agent, but PJ were a good choice for us. The staff were proactive, diligent, responsive, helpful and committed. We don't have any concerns ...
read full review
Was this helpful? Yes

“House Sale...”

Feb 06,2019
Minithumbup
Paul
Julie
By: 'Mr A Gordon'
Feb 06,2019
0 people found
this helpful
Very smooth and efficient. Always able to take calls and enquiries. Very helpful and proactive in their advice and instruction...
read full review
Comment on agent fees
A bit more expensive than others but takes the stress out of the process and got guaranteed results
Was this helpful? Yes

“Great Service...”

Feb 06,2019
Minithumbup
Julie
By: 'Clare Swan'
Feb 06,2019
0 people found
this helpful
Julie has been great, so helpful in answering all my questions and also helping with my house search as well as selling...
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Comment on agent fees
In line with expectations
Was this helpful? Yes

“Fantastic service and excellent support all round!...”

Feb 01,2019
Minithumbup
Julie
Lynne
By: '91 Ardmay'
Feb 01,2019
0 people found
this helpful
We first contacted Lynne @ Pacitti Jones Burnside to seek advice as to how to approach the sale of our current property and purchase of our new property. She immediately gave us thorough, detailed information and gave recommendations for our best approach. What felt like such ...
read full review
Comment on agent fees
Very competitive fees, and after experiencing the service first hand - worth every penny.
Was this helpful? Yes

“First class...”

Feb 01,2019
Minithumbup
Julie
By: 'D Mccabe'
Feb 01,2019
0 people found
this helpful
From the minute Paul visited to help with putting our home on the market to the excellent service we received from Julie and Lynne throughout the short time our home was on the market we received nothing but first class service....
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Comment on agent fees
Very competitive
Was this helpful? Yes

“House Sale...”

Jan 24,2019
Minithumbup
Julie
Lynne
By: 'Mr Bennett'
Jan 24,2019
0 people found
this helpful
I'd like to thank Pacitti Jones on providing a 1st class service on the sale of our home. Excellent initial advice from Paul followed on by superb support and communications by Julie, Lynne and Onpreeya through a very busy 2 weeks. Also worth noting the marketing ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“6 Alloway crescent G734pu...”

Jan 04,2019
Minithumbup
Julie
By: 'James Murdoch'
Jan 04,2019
0 people found
this helpful
Would like to thank all staff especially Julie Graham for their help and consideration in this process. Also for keeping us updated in all matters. Very much appreciated....
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Comment on agent fees
Good
Was this helpful? Yes

“Still waiting...”

Nov 19,2018
Minithumbdown
Julie
By: 'Donna and Stuart'
Nov 19,2018
2 people found
this helpful
We viewed a house twice, once with Julie and once with the owner. Made a verbal offer and 11 days later the owner has not made his mind up whether he can accept the offer or not. Julie has agreed to call us on 3 occasions and ...
read full review
Was this helpful? Yes
Areas covered
  • Castlemilk
  • G73
  • Croftfoot
  • G72
  • Burnside
  • G44
  • Blantyre
  • G45
  • G71
  • g42
  • Uddingston
  • South Lanarkshire
  • Bothwell
  • Rutherglen
  • Cambuslang
  • Kings Park
  • Toryglen
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 96% 98%
Price range of properties reviewed
Sales
  • Min: £18,500
  • Max: £398,000

Letting No data

NAEA ARLA TPOS Sales


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 138 1 2 0 2 3
Staff picture Julie
(88)

Staff picture Paul
(90)

Staff picture Lynne
(50)

Fees

No fees set.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 4:44 PM 10/03/2017 by allAgents

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