• Staff picture
    Colin
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    Karen
  • Staff picture
    Romina
  • Staff picture
    Julie
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    Apurve Kaushik

Pscitti Jones estate agents is a well-established agency in Bishopbriggs, dating back to its inception at 1986. Since then, this well-regarded estate agency in Glasgow has helped numerous of home owners in the region. We have almost 40 years of experience in the property management services in our Bishopbriggs office and a team that loves to help clients with all their property needs in Glasgow.

Why move to Read full description...Bishopbriggs?

There are numerous of family homes for all financial levels and great schools of both primary and secondary levels in the area. Bishopbriggs has its own city centre with the main train station, supermarkets, shops and recreational facilities like golf courses, bars and restaurants. If you are going to commute every day there are great road links to the Glasgow City Centre and Scotland`s Central Belt motorway system.

Pacitti Jones

175 Kirkintilloch Road Bishopbriggs, Glasgow
City of Glasgow
G64 2LS

0141 772 2211

“Excellent,very professional service...”

Dec 13,2018
Minithumbup
Apurve Kaushik
By: 'Aigars/Sheila'
Dec 13,2018
1 people found
this helpful
Apurve Kaushik was very professional from the first meeting we had with him and he handled our case exceptionally well. He recommended us the right mortgage provider and made sure that the mortgage application process went smoothly. Because of his industry experience, quick and smart ...
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Comment on agent fees
It was 100% worth paying Agent`s fees for such a professional service
Was this helpful? Yes

“Successful house purchase...”

Dec 07,2018
Minithumbup
Apurve Kaushik
By: 'Diarmuid Mc'
Dec 07,2018
1 people found
this helpful
Apurve was "on the ball" regarding our successful mortgage application and house purchase. He was proactive and supportive throughout a protracted process. Most importantly he was very knowledgeable and applied his expertise to our specific situation productively. Apurve was also very ...
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“A very positive experience...”

Dec 06,2018
Minithumbup
Apurve Kaushik
By: 'Gary Howson'
Dec 06,2018
3 people found
this helpful
Having viewed a few houses Pacitti Jones were selling, we were happy with there service. We weren't having a positive experience with our original Mortgage Broker so decided to give Pacitti and Apurve Kaushik a chance. Apurve Worked tirelessly to get us the morgatge ...
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Comment on agent fees
The fees were in line with local costs.
Was this helpful? Yes

“5 star service from offer to move in day!...”

Dec 06,2018
Minithumbup
Apurve Kaushik
By: 'Amy Webster'
Dec 06,2018
4 people found
this helpful
As first time buyers, we entered into this process not knowing anything. AK handled everything for us and explained every step of the way which helped a great deal when dealing with such a big purchase. Everything from mortgage advise, offer, insurance advice and tying ...
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“Home purchase...”

Dec 06,2018
Minithumbup
Apurve Kaushik
By: 'Marina'
Dec 06,2018
3 people found
this helpful
We had a great experience. Everything was completed quickly and professionally. AK gave us detailed explanation on everything and answered all question we had in great details. Purchase and mortgage deal was completed in required time scale. Would definitely recommend....
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Comment on agent fees
Fees are appropriate
Was this helpful? Yes

“Happy first time buyers!...”

Dec 05,2018
Minithumbup
Apurve Kaushik
By: 'ELT22'
Dec 05,2018
3 people found
this helpful
AK helped my partner and I get on the property ladder earlier in 2018. When we began the daunting task of buying our first home in May 2018 AK was there to answer all of our questions and deal with all of our queries. His advice was ...
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“finding mortgage...”

Dec 05,2018
Minithumbup
Apurve Kaushik
By: 'vivek misra'
Dec 05,2018
4 people found
this helpful
Very helpful and will work hard to find the right mortgage for your needs. Good explanation of mortgage Will always get back to you via email or phone...
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Comment on agent fees
good value
Was this helpful? Yes

“Fantastic!...”

May 31,2018
Minithumbup
Romina
By: 'Carole Laurie'
May 31,2018
1 people found
this helpful
I cannot thank the team at bishopbriggs enough for their help when selling my mothers house. It was quite an emotional time for me and didn't know where to start selling a house. The girls there were fantastic and Fiona soon became my new &...
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Comment on agent fees
On par with most company's.
Was this helpful? Yes

“Selling my house...”

Apr 10,2018
Minithumbup
By: 'James Dey'
Apr 10,2018
1 people found
this helpful
The staff were extremely helpful right from the outset.....the surveyor was correct in all advice he gave me, the office staff (especially Fiona) were able to provide me with the right information at all times and the sale achieved it's expected target in ...
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 02,2018
Minithumbup
Julie
Romina
By: 'Cat'
Apr 02,2018
1 people found
this helpful
Great service from start to finish. Colin gave great advice from the very beginning of the process and a special mention to Fiona who worked hard to get our property on the market as quick as possible as we had bought another property. Julie and ...
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Romina
By: 'Vivien'
Aug 30,2017
1 people found
this helpful
After a frustrating time with another agent, we decided to sell our flat with Pacitti Jones, Bishopbriggs last year. We were not dissapointed, what so ever & within a few months we had finally sold our flat. Fiona gave us great advice from beginning to ...
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Comment on agent fees
Extremely fair fee's.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Romina
By: 'Gary cameron'
Aug 30,2017
1 people found
this helpful
The team in Bishopbriggs were really helpful through my sale . Good communication and really friendly service. Knowledgable, approachable and responsive. Really had my interests at core of what they do....
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Comment on agent fees
Got deal on lawyers fees. Sales fees typical however newer players more competitive price wise
Was this helpful? Yes
Aug 29,2017
Minithumbup
Karen
By: 'MGH'
Aug 29,2017
1 people found
this helpful
Fiona could not have been anymore helpful. We sold my mums house and bought her a retirement flat all through Pacitti Jones. Fiona was excellent at communicating with us at every step of the way, she was very reassuring about the whole process. In fact ...
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Comment on agent fees
The fee structure was a good price.
Was this helpful? Yes
Jun 01,2017
Minithumbup
By: 'Anne Marie Gillies'
Jun 01,2017
0 people found
this helpful
Excellent service from Fiona and her team They carried out all the viewing for us which was important as no family members lived locally I was kept fully up to date about these viewings and was given as much feedback as was available I feel ...
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Comment on agent fees
Fees were reasonable good value for money
Was this helpful? Yes
May 27,2017
Minithumbup
Karen
By: 'Patricia'
May 27,2017
0 people found
this helpful
Professional, encouraging, patient staff - with an extremely positive attitude helped to make selling my property enjoyable! The valuation and marketing caused my Flat to sell to the first viewer. Thanks to the great Bishopbriggs team!...
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Was this helpful? Yes
Apr 24,2017
Minithumbup
By: 'Clare'
Apr 24,2017
0 people found
this helpful
An excellent service in terms of response time, experienced advice, and a very hands on team. Within an hour of our home going live we had our first viewer set up, and the numbers grew from there. Their experience selling homes in a similar area ...
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Comment on agent fees
The fees are clearly outlined, and each case can be looked at individually which makes sense.
Was this helpful? Yes
Apr 17,2017
Minithumbup
By: 'Aldo'
Apr 17,2017
0 people found
this helpful
Fiona who dealt with the majority of my sale was very proffesional and kept me informed, however various other staff members also had dealings , sometimes it was quite difficult to keep tabs on who was dealing with things at different times. Pacitti jones didn't always ...
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Comment on agent fees
Affordable
Was this helpful? Yes
Apr 14,2017
Minithumbup
By: 'Gracie'
Apr 14,2017
0 people found
this helpful
Excellent customer service provided. My experience was very positive from beginning to the end. Staff morale is so good and I haven't picked a particular staff as all were excellent including Fiona, Karen, Romino and Julie. Thank you for your matchless service....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 14,2017
Minithumbup
By: 'happychappy'
Apr 14,2017
0 people found
this helpful
Fiona and her team were patient and professional at all times. They followed up all viewings timeously and kept me well informed. There was more or less immediate responces and replies which is very reassuring and nothing was too much of a bother....
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Comment on agent fees
The agent's fees were fine . I felt that Colin Bowie offered us a very good deal.
Was this helpful? Yes
Apr 12,2017
Minithumbup
Romina
By: 'Very satisfied vendor!'
Apr 12,2017
0 people found
this helpful
I have nothing but praise for all the staff members in the Bishopbriggs branch of Pacitti Jones, but in particular Fiona and Romina. They were easy to talk with and deal with from the moment I walked in the door to the day to day ...
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Comment on agent fees
The fees for the sale were very fair and I think that they most definitely earned them
Was this helpful? Yes
Jan 23,2017
Minithumbup
Karen
By: 'Kathleen'
Jan 23,2017
0 people found
this helpful
Very satisfied with all staff we encountered throughout the whole transaction. Colin Bowie was very helpful and pleasant. All advice given was very good....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 30,2016
Minithumbup
Romina
By: 'revchap53'
Oct 30,2016
0 people found
this helpful
Fiona and Romina made the whole process very smooth and their expertise and knowledge were invaluable, leading to a speedy and most conducive outcome of 'under offer' in a very short time scale. Also want to acknowledge and express gratitude to Colin for his initial ...
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Comment on agent fees
Very happy with this. We got value for money with a very swift and positive result of a very acceptable offer to purchase our property.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By: 'Lorna'
Oct 21,2016
0 people found
this helpful
Fiona provided an excellent professional service with a personal touch. She was always on the ball, provided constant updates throughout the sale process and offered some invaluable trustworthy advice which was really appreciated. I would definitely recommend Fiona at Pacitti and just hope when I ...
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
Oct 11,2016
Minithumbup
Romina
By: 'MJH'
Oct 11,2016
0 people found
this helpful
A great service - the staff couldn't do enough for us! Went above and beyond expected levels of service. Excellent communication throughout....
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Comment on agent fees
House sold as a part exchange with a builder so we didn't pay any fees.
Was this helpful? Yes
Sep 12,2016
Minithumbup
Karen
By: 'Shona Russell'
Sep 12,2016
0 people found
this helpful
Very professional in their approach to their work. Nothing was a problem and if they said they would contact me they did which in my opinion is very important. Everything was completed in the time frame advised and their knowledge on the market was very ...
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Comment on agent fees
Fees were good
Was this helpful? Yes
Sep 12,2016
Minithumbup
Romina
By: 'Cath Boyle'
Sep 12,2016
0 people found
this helpful
Excellent service. Very understanding, put the needs of their client first. Was always available when needed, and overall made a stressful experience easier to manage....
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Comment on agent fees
Pretty standard I believe
Was this helpful? Yes
Aug 16,2016
Minithumbup
Romina
By: 'Michael Downie'
Aug 16,2016
0 people found
this helpful
First class prompt ,efficient service from knowledgeable professional staff. Thanks for making the sale of my house so easy and quick ....
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Comment on agent fees
Fees are fair
Was this helpful? Yes
Aug 10,2016
Minithumbup
Romina
By: 'Mark Smith'
Aug 10,2016
0 people found
this helpful
Communication from all staff at the Kirkintilloch road branch of pacitti Jones was excellent, they kept me up to date with all aspects of the sale of my property, even when I was abroad. I would have no hesitation in recommending them,...
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Was this helpful? Yes
Aug 08,2016
Minithumbup
By: 'Claire'
Aug 08,2016
0 people found
this helpful
I would have no hesitation in recommending Pacitti Jones (Bishopbriggs) to anyone looking for an agent to sell their home. From the first point of contacting them through to completion I have had nothing but an excellent service. Fiona is no doubt a very experienced ...
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Comment on agent fees
Very happy with fees, very competitive.
Was this helpful? Yes
Jul 13,2016
Minithumbup
Romina
By: 'Great service will come back again'
Jul 13,2016
0 people found
this helpful
Thank you so much for all you're help and support, you are all defiantly team players working so well together putting the customer as ease all the time I was very impressed with the professional service we received, I will definitely recommend this office to ...
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Comment on agent fees
Amazingly cheap
Was this helpful? Yes
Areas covered
  • G21
  • G22
  • G33
  • G64
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £62,000
  • Max: £290,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 25 0 4 0 3 1
Staff picture Colin
(33)

No image available Karen
(5)

Staff picture Romina
(11)

Staff picture Julie
(1)

No image available Apurve Kaushik
(14)

Fees

No fees set.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 4:45 PM 10/03/2017 by allAgents

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