• Tony Platt
    Tony Platt
  • Simon Castle
    Simon Castle
  • Diana Mutafova
    Diana Mutafova
  • Matthew Cole
    Matthew Cole
  • Vilena Smiltniekaite
    Vilena Smiltniekaite
  • Taylan Serman
    Taylan Serman
  • claim your profile
    John Williams
No description for branch.
Outlook Property

167 Hoe Street Walthamstow, London
Greater London
E17 3AL

0208 509 6262
Jul 15,2017
Minithumbup
Tony Platt
John Williams
By: 'Great estate agents'
Jul 15,2017
0 people found
this helpful
Tony and his team at Outlook in Walthamstow are absolutely brilliant. Tony showed me the house I bought and he was very honest about it ( honesty isn't a adjective I would describe an estate agent with) but Tony was. He even gave me great suggestions on how to start thinking about refurbing it. I'd had bad experiences with other agents in Walthamstow, they either weren't flexible with viewing places or just weren't professional. Outlook were all of the above. All the staff are friendly from ...
read full review
Was this helpful? Yes
Jul 12,2017
Minithumbup
Vilena Smiltniekaite
Diana Mutafova
By: 'Katarzyna'
Jul 12,2017
0 people found
this helpful
We would like to thank you Vilena for everything!!!! We are very happy about her job. She is very professional and helpful. All the time if we had other questions, she answered us and help us if we have any problems. Thank you so much Vilena for your help and support! !!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Tony Platt
John Williams
By: 'BN'
Jul 11,2017
0 people found
this helpful
Had a good experience. Very straightforward approach, something we didn't feel like we got from other estate agent companies previously....
read full review
Was this helpful? Yes
Jul 07,2017
Minithumbup
Diana Mutafova
By: 'Happy landlady.'
Jul 07,2017
0 people found
this helpful
We had our first visit from Diana and were impressed by her professionalism and realistic rental price for the house. We wanted a family who could afford to stay in the property and make it their home. We had a second visit with her a put the house with her company 'Outlook'. We had a number of viewings starting on the first day of her second visit. Diana gave advice on choosing the suitable tenants.. The tenants have moved in and sent me a lovely email and seem very happy. The contact...
read full review
Comment on agent fees
The fees are compatible with agents in the area.
Was this helpful? Yes
Jun 27,2017
Minithumbup
Diana Mutafova
Taylan Serman
By: 'James'
Jun 27,2017
0 people found
this helpful
Diana has been very helpful and easy to reach throughout the process of finding and securing my new house! Communication was clear from the outset, which made a potentially complicated situation super clear from the off. Can't be faulted really, and the odd follow-up email checking in was a really nice touch, top marks. Taylan offered to show me and my friend round the property after a last minute request - this was very kind of him and he was a very knowledgeable and personable guy, worth a m...
read full review
Comment on agent fees
About standard for the area in my opinion.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Vilena Smiltniekaite
Diana Mutafova
By: 'Alin Diac'
Jun 26,2017
0 people found
this helpful
This 2 girls are the best to help you get one property. Very happy with everything about how she help me to get my property!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 23,2017
Minithumbup
Vilena Smiltniekaite
By: 'Katalin'
May 23,2017
0 people found
this helpful
She is really nice and kind, her dedication was a large help during the whole process. She provided all the details about the flat, and helped to get everything done as soon as possible. Also I really liked that she answered straight away for my questions. Thanks...
read full review
Was this helpful? Yes
May 15,2017
Minithumbup
Diana Mutafova
Tony Platt
By: 'Merce1210'
May 15,2017
0 people found
this helpful
My first contact with Outlook was as a walk-in seeking advice on property in the area. Their attitude and approach led me to go back to them when the time came to let my property and they have been efficient, knowledgeable, low-pressure and patient. Very happy with the team and their service....
read full review
Comment on agent fees
Competitive.
Was this helpful? Yes
Apr 27,2017
Minithumbup
Vilena Smiltniekaite
By: 'Jean'
Apr 27,2017
0 people found
this helpful
Vilena was more than helpful from the viewing straight through to when I collected the keys. She has a lovely demeanour and is very professional....
read full review
Comment on agent fees
The agency fees seem pretty standard to me. I like how it was all lumped together yet explained thoroughly.
Was this helpful? Yes
Apr 26,2017
Minithumbup
Vilena Smiltniekaite
Diana Mutafova
By: 'Anon'
Apr 26,2017
0 people found
this helpful
Very polite, patient and understanding. A really knowledgeable and friendly agent who was available and honest throughout the process. I would definitely work with Vilena again. She made the process seamless and at times; enjoyable....
read full review
Comment on agent fees
Agents fees were average. Considering the circumstances of my move and as I have stayed with the same agency. I had expected a discount.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Taylan Serman
Diana Mutafova
By: 'Iliya Oblakov'
Apr 18,2017
0 people found
this helpful
We were provided with all the information we needed and our paperwork was done as fast as possible. I am highly satisfied of the services of the people who served us in Outlook ! Thanks A lot and keep up the good work!...
read full review
Was this helpful? Yes
Apr 10,2017
Minithumbup
Tony Platt
Diana Mutafova
By: 'Mr. Polo Piatti'
Apr 10,2017
0 people found
this helpful
We received an excellent and very friendly service from Tony Platt and his team at Outllok Properties. They were very professional and approachable at all times. We would not hesitate recommend them to anybody. Five stars all round!...
read full review
Was this helpful? Yes
Apr 08,2017
Minithumbup
Taylan Serman
By: 'Pavol Marko'
Apr 08,2017
0 people found
this helpful
I have found a flat that me and my girlfriend loved, Taylan Serman helped us with everything and now we stay at place we always wanted. He is a true professional and genuinely nice guy. The whole process was really smooth thanks to him, we were able to move into the property in few days. I will definitely recommend Taylan to everyone looking for a new place....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2017
Minithumbup
Vilena Smiltniekaite
Diana Mutafova
By: 'Matthew W'
Mar 28,2017
0 people found
this helpful
Very friendly and professional. They had many more flats than the other agencies. I would definitely recommend them to a friend....
read full review
Comment on agent fees
Quite pricey.
Was this helpful? Yes
Mar 14,2017
Minithumbup
Vilena Smiltniekaite
Diana Mutafova
By: 'Ian'
Mar 14,2017
0 people found
this helpful
Very pleased with the way in which my rental was handled, received the keys within one week and responded to my emails and calls at all times. If you follow their instructions re; references then it all runs smoothly, Thank you....
read full review
Comment on agent fees
As everybody else
Was this helpful? Yes
Mar 13,2017
Minithumbup
Vilena Smiltniekaite
Diana Mutafova
By: 'Siealan'
Mar 13,2017
0 people found
this helpful
I had a lovely experience with the whole team at Outlook. I met with many different companies and found that Outlook looked out for my best interests instead of pushing me into a place that didn't suit me. I love my new flat and have full confidence that the team will support me through my tenancy....
read full review
Comment on agent fees
Fees are high but service is great so it is worth it.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Vilena Smiltniekaite
Vilena Smiltniekaite
By: 'Egle Pusvaskyte'
Feb 10,2017
0 people found
this helpful
I would like to say thank you for your excellent service in obtaining our property . Vilena was professional, polite, and attentive and is an asset to your company. What a great decision I made to choose this company and her the process was so easy and within 24 hours we had appointments lined up. Vilena really was very helpful, supportive and always on hand to answer questions and within a 2 weeks we moved in into our new property....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
Vilena Smiltniekaite
By: 'J Tobierre'
Feb 10,2017
0 people found
this helpful
Vilena helped my fiance and I find a beautiful two bedroom property in Walthamstow. She is perceptive as she recognised that the original property that we booked to view was not suitable to our needs and she reacted quickly by offering to show us another nearby....
read full review
Was this helpful? Yes
Feb 01,2017
Minithumbup
Matthew Cole
By: 'TW'
Feb 01,2017
0 people found
this helpful
Matthew was very helpful in terms of arranging visits to the property and progressing the sale quickly, but more than that, he's been one of the first estate agents I've met (this is the third property I've bought in E17 ) who hasn't treated us like idiots, pushed financial products we haven't wanted, or pretended that something is great /something doesn't need work when it does. In short, he comes across as someone who is very credible, trustworthy and professional....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Jan 31,2017
Minithumbup
Matthew Cole
Tony Platt
By: 'Very satisfied'
Jan 31,2017
0 people found
this helpful
Just completed a sale that dragged on forever due to the buyer, in all the time Mathew pulled out his hair but remained professional to the end. He worked between all parties and made it all painless for me! I would recommend Outlook to all in an instant....
read full review
Comment on agent fees
Very good.
Was this helpful? Yes
Jan 28,2017
Minithumbup
Diana Mutafova
Vilena Smiltniekaite
By: 'Ina'
Jan 28,2017
0 people found
this helpful
Everything was perfect.I enjoyed your service.Working with proffesionals like you was a pleasure to me.The dealing was kind and polite....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2016
Minithumbup
Vilena Smiltniekaite
By: 'vilena'
Oct 26,2016
0 people found
this helpful
vilena help my to fiind nice house she was friendly,profesional and helphul.Iam realy hapy with the services...
read full review
Comment on agent fees
agent's fees was rezonabile
Was this helpful? Yes
Oct 25,2016
Minithumbup
Vilena Smiltniekaite
By: 'Elisa'
Oct 25,2016
0 people found
this helpful
Vilena was really helpful during the all process. She really took into account our needs and budget, trying to find the best option for us. Usually agents offer anything without listening to you specially outside budget, but this wasn't the case. Really satisfied with Vilena's assistance....
read full review
Was this helpful? Yes
Oct 25,2016
Minithumbup
Vilena Smiltniekaite
By: 'jon'
Oct 25,2016
0 people found
this helpful
Vilena recently helped me to source a tenant for my mothers house a 1 bed flat. My mother is 60 and very difficult requiring one quiet no hassle working professional individual. Despite my mothers expectations Vilena managed to find a suitable tenant. She was very profession at ll time, kept open communication and knew exactly what we wanted. She has a nice friendly presence and is nice to work with....
read full review
Comment on agent fees
Good value
Was this helpful? Yes
Oct 01,2016
Minithumbup
Vilena Smiltniekaite
By: 'Jurate'
Oct 01,2016
0 people found
this helpful
outlook is one of my favourite agency - reasonable fees, friendly agents. In our case we were dealing with agent Vilena Smiltniekaite. Kind, helpful person. to put it briefly - she will help you to get the most out of it....
read full review
Was this helpful? Yes
Sep 26,2016
Minithumbup
Diana Mutafova
By: 'harrison e17'
Sep 26,2016
0 people found
this helpful
Diana from Outlook helped me and my partner find an excellent flat in Walthamstow. She showed us a variety of properties, and helped us find one closest to our preferences. When it came to the tenancy agreement, Diana helped us secure special requests to the landlord and updates to the flat. We are very pleased with our flat and would highly recommend Outlook....
read full review
Was this helpful? Yes
Sep 15,2016
Minithumbup
Matthew Cole
By: 'Declan'
Sep 15,2016
0 people found
this helpful
Matthew at Outlook was selected from four prospective agents I met, to conveyance the sale of a flat. He was friendly, professional and helpful and communication and updates were excellent. He also dealt skilfully with the buyers, who later in proceedings expected unrealistic discounts. We sold the flat for a price we needed, expected and were happy with. I also dealt with John Williams at the Leyton branch who covered Matthew's honeymoon and the transition in support and service was excelle...
read full review
Comment on agent fees
They were the cheapest of the four agents I contacted and competitive.
Was this helpful? Yes
Sep 07,2016
Minithumbup
Vilena Smiltniekaite
By: 'Kristen'
Sep 07,2016
0 people found
this helpful
Vilena was lovely to work with. It was very easy to arrange a viewing for my flat and make arrangements to move in. During my viewing she was able to answer all of my questions. During the referencing process Vilena kept in touch to give me updates and to let me know when people would be contacting me. After moving in Vilena has been helpful with directing me to the people I need to contact to make repairs etc....
read full review
Comment on agent fees
The agent's fees were well within my expected price range and were explained very clearly when I made my application.
Was this helpful? Yes
Sep 06,2016
Minithumbup
Vilena Smiltniekaite
Tony Platt
By: 'Michael Andrews'
Sep 06,2016
0 people found
this helpful
Vilena is bright, friendly and made us feel very at ease/comfortable throughout the moving process, and not once made us feel like customers. She is always there to help with any queries that we have. Likewise, when Vilena was not available to sign contracts etc, Tony was on hand to help us through everything. A friendly face, and concise throughout....
read full review
Comment on agent fees
Good. Worth the money to get a good service
Was this helpful? Yes
Aug 25,2016
Minithumbup
Vilena Smiltniekaite
By: 'Petra'
Aug 25,2016
0 people found
this helpful
Vilena was amazing, really helpful and patient. We were looking for a house to rent and firstly she found it straight away and secondly she gave us some very useful tips and helped us with all process to be as smooth as possible. Hopefully I won't need her help any soon but if I need to move again I'd definitely choose her again. Really happy with the service and communication....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £220,000
  • Max: £550,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 0 145 0 18 0 23 0 5 1
Tony Platt Tony Platt
Branch Manager
56 reviews

About Tony No description set View full profile
Simon Castle Simon Castle
Branch Manager
72 reviews

About Simon No description set View full profile
Diana Mutafova Diana Mutafova
Letting Agent
40 reviews

About Diana Letting Agent View full profile
Matthew Cole Matthew Cole
Sales manager
8 reviews

About Matthew No description set View full profile
Vilena Smiltniekaite Vilena Smiltniekaite
21 reviews

About Vilena No description set View full profile
Taylan Serman Taylan Serman
Property Consultant
3 reviews

About Taylan No description set View full profile
John Williams - upload your photo John Williams
2 reviews

About John No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 1:47 PM 11/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:47 PM 11/01/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


.

Make an Enquiry