Stratford, London, E15
4.9/5, 1306 reviews
97% recommended
92% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Outlook Property
St. Johns House, 2 Romford Rd
Stratford,London
Greater London
E15 4BF
020 8221 4444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £23,000 £897,000
Lettings 91% 90% £500 £2,586
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
284 4 799 25 63 0 83 2 42 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NLA DPS
Latest Properties

No Properties

Images & Videos

“Excellent Service...”

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Jan 30,2019
Minithumbup
By: 'Sangita'
Jan 30,2019
1 people found
this helpful
Wayne is an excellent sales person Polite and helpful he makes the customer feel confident and able to rely on him for quick responses. I have been working with Wayne since November 2018 and finally the contracts were exchanged in January Keep up the good work!...
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Comment on agent fees
Good
Was this helpful? Yes

“Prompt response...”

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Jan 28,2019
Minithumbup
Dannielle
By: 'Happy tenant'
Jan 28,2019
1 people found
this helpful
I'm a tenant living in capital East Apartments. Danielle was quite promopt in dealing with my query and resolved issue in time....
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“Mr Jabbal...”

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Jan 27,2019
Minithumbup
Billy
Sukhi
By: 'Sangita'
Jan 27,2019
0 people found
this helpful
Sukhi has been very friendly and helpful. We first met him last week at the Stratford office. I was a little apprehensive about using a letting agent for my new flat as I had heard of bad experiences at other letting agents from friends. But ...
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Comment on agent fees
good
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“Brilliant, Thank you! Highly recommend!...”

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Jan 24,2019
Minithumbup
Billy
By: 'Imperial Developments'
Jan 24,2019
0 people found
this helpful
Thank you very much for all your help! The service I received was 10/10 from start to finish and couldn't have asked for more. I hope to give you more business soon! Thank you. Regards, Imperial Developments...
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Comment on agent fees
Good.
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“Excellent Customer Service...”

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Jan 24,2019
Minithumbup
By: 'FM'
Jan 24,2019
0 people found
this helpful
Susan was so fantastic. Whenever I needed her assistance she always listened (a rare find!) and was so efficient in resolving any issues in a positive and professional manner. Susan really is a credit to Outlook Properties and raises the bar within the Estate Agent ...
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“5 Stars...”

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Jan 24,2019
Minithumbup
Martyna
By: 'Martyna was great'
Jan 24,2019
0 people found
this helpful
Martyna was amazing, I couldnt have wished for a better consultant! Quick responses always friendly and gave me a lift to my new home...
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Comment on agent fees
ok
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“Complaint...”

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Jan 17,2019
Minithumbdown
By: 'Peter Aylett'
Jan 17,2019
1 people found
this helpful
I am a Landlord whose property is supposed to be being managed by Outlook, and, specifically, Linda Cable. However, I don't seem to get any response from the management team about any queries concerning my property. It has now been almost a month since I ...
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Comment on agent fees
There's no justification of any fee if nobody is acting on management issues for your property.
Was this helpful? Yes

“Great service from Vasco...”

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Jan 11,2019
Minithumbup
Vasco
By: 'Hafiza'
Jan 11,2019
2 people found
this helpful
Extremely happy with the service received by Vasco Correia. He has been very friendly and patient by giving us up-to-date information about the process and helped us get the right property to rent. I would definitely recommend outlook property especially Vasco for his excellent service....
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Comment on agent fees
Good
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“Move out quickly...”

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Jan 08,2019
Minithumbup
Vasco
By: 'Valentina'
Jan 08,2019
1 people found
this helpful
I needed to move out quickly From my previous house and he helped me to find the better and faster way to get a new one. Always he updated me about every step of the process....
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“Great service...”

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Dec 27,2018
Minithumbup
Danielle
By: 'Daniel'
Dec 27,2018
0 people found
this helpful
Excellent communication and prompt service. Allowed me to move in to my apartment quickly. Would recommend to anyone looking for property in the area...
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Comment on agent fees
Good
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“Very helpful and professional...”

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Dec 20,2018
Minithumbup
By: 'Ade'
Dec 20,2018
0 people found
this helpful
Wayne was extremely helpful from start to finish, liasing with the sellers straightaway whenever I had a question, always keeping me in the loop with progress (even on his days off) and helping to organise a meeting with the sellers and neighbours when requested. I ...
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Comment on agent fees
As a buyer I did not pay fees.
Was this helpful? Yes

“Help to Buy Flat...”

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Dec 20,2018
Minithumbup
By: 'Bjorg'
Dec 20,2018
0 people found
this helpful
I appreciated Wayne's promptness in getting back to me in the later stages of the purchase process and for helping the completion go through just in time for the Christmas holidays! I am very happy with the flat and all information I received about it ...
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Comment on agent fees
Fees were reasonable.
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“Review Vasco...”

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Dec 20,2018
Minithumbup
Vasco
By: 'Martina'
Dec 20,2018
1 people found
this helpful
Vasco is an amazing estate agent!He helps us so much to get What we were looking for. Thank you Vasco!...
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Comment on agent fees
Good For Vasco
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“Outstanding level of service...”

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Dec 18,2018
Minithumbup
By: 'Nick'
Dec 18,2018
0 people found
this helpful
Wayne was extremely professional and helpful throughout the whole process. He went above and beyond and offered support throughout the sale. He was extremely knowledgeable and was very good at managing all of the stakeholders in the process. Wayne and Outlook come highly recommended....
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“Proactive, efficient, impressively driven...”

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Dec 17,2018
Minithumbup
Billy
By: 'Harriet and Abi'
Dec 17,2018
0 people found
this helpful
We tried three agents before meeting Wayne and Billy. Their service was head and shoulders above the competition. They did everything in their power to get people through the door and it felt like they were personally invested in helping us sell our property. Their ...
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Comment on agent fees
Good
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“Great agent. Made our moving easy and smooth....”

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Dec 17,2018
Minithumbup
Gintare
By: 'Daniel Martinez'
Dec 17,2018
0 people found
this helpful
If you want to turn your moving into a smooth and easy process, Gintare is your agent. She showed us the property up to 3 times & helped us a lot during all process. Nothing else but 5 star. Special shout for Lucy as well, who kindly helped ...
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“Helpful and professional service from Vasco...”

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Dec 16,2018
Minithumbup
Vasco
By: 'Dulcie'
Dec 16,2018
0 people found
this helpful
Vasco was great in helping us to secure the flat we wanted! He was a great communicator; keeping us informed throughout the process and always contacted us when he said he would. I can't fault Vasco, I just wish the service from other staff once ...
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“An ***outstanding*** person...”

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Dec 15,2018
Minithumbup
By: 'Pruthvi Dabhi'
Dec 15,2018
1 people found
this helpful
Vasco was introduced to us from when we contacted Outlook property. His service, his integrity and his helpfulness helped secure us a beautiful place to rent. Vasco has always been courteous, understanding and very pleasant to work with. I am delighted we had Vasco appointed ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Vasco Correia
Jan 25, 2019
View all comments (1)
HI Pruthvi Dabhi , It was an absolute pleasure to help you to find a property to rent . Thank you for your kind remarks ...

“Friendly & Helpful Agent...”

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Dec 13,2018
Minithumbup
Vasco
By: 'K.L.'
Dec 13,2018
0 people found
this helpful
This was the first house searching in UK. Vasco was extremely friendly and helpful. He went through every details of rental procedures and reminded me of the important points I overlooked. Not to mention the prompt response and follow up. The back-end staffs of this ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes

“Good service for me...”

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Dec 11,2018
Minithumbup
Vasco
By: 'Ren'
Dec 11,2018
0 people found
this helpful
I rented a house from outlook, the agent is Vasco. He is a kind agent when I looking for the place to rent. He took us to visit the three place and introduced that a lot and help us to make a decision to choose ...
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Comment on agent fees
Good
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“Positive experience...”

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Dec 11,2018
Minithumbup
Vasco
Danielle
By: 'MP'
Dec 11,2018
0 people found
this helpful
They helped me to find a new apartment very quickly and they supported me with the details of the tenant agreement and payments. They were always available by email or phone, and returned with an answer to my enquiries within a day or two....
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“Foarte repede...”

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Dec 10,2018
Minithumbup
Martyna
By: 'ALINA MARIA PETRUT'
Dec 10,2018
0 people found
this helpful
Mia facut placere sa lucrez cu Martyna , este o persoana serioasa , punctuala si dornica sa ajute cu ce este nevoie , si stie sa-si faca meseria Translate by Google: She was delighted to work with Martyna, is a serious person, punctual and eager to help with ...
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Comment on agent fees
Bun
Was this helpful? Yes

“Experts in Stratford area...”

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Dec 08,2018
Minithumbup
Martyna
By: 'Makarand'
Dec 08,2018
0 people found
this helpful
Positives: 1. We found the right property! 2. Prompt service by Outlook 3. Martyna - our point of contact - was great Negatives: 1. High on fees 2. Credit card charges for move-in monies was a last minute surprise 3. Do not cover utilities and council tax setup procedures...
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Comment on agent fees
Agent fees are high! Most of the agencies we faced were charging less and were still covering utilities setup etc.
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“Extremely helpful and clear!...”

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Dec 07,2018
Minithumbup
Vasco
By: 'TW'
Dec 07,2018
0 people found
this helpful
Vasco has been a huge help for me and my flatmate renting a flat. As students, we were unfamiliar with the renting process, but Vasco was very helpful in explaining everything to us, and clarifying any questions we had....
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Comment on agent fees
Good
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“Kind and efficient...”

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Dec 05,2018
Minithumbup
Martyna
By: 'Gian carla'
Dec 05,2018
0 people found
this helpful
Kind and patient with the view and the renting process. She also answered as quickly as possible every question I had...
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Comment on agent fees
Good
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“Honest and professional...”

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Dec 04,2018
Minithumbup
Sukhi
By: 'Murad'
Dec 04,2018
0 people found
this helpful
Sukhi is incredibly honest and professional and has gone out of his way to ensure suitable tenants have moved into the property I rent. He is always helpful and his experience valuable. Thanks for everything...
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Comment on agent fees
Fees are agreed as part of the contract and are reasonable
Was this helpful? Yes

“Very helpfull...”

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Dec 03,2018
Minithumbup
By: 'Happy landlord'
Dec 03,2018
0 people found
this helpful
Susan had been a pleasure to speak to. She is always polite and friendly and has gone above and beyond to help me and my tenants. Pleased to have her on board Alison...
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Comment on agent fees
Good
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“Good Service...”

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Dec 03,2018
Minithumbup
Vasco
By: 'L. Monteiro'
Dec 03,2018
0 people found
this helpful
We were happy with the service we received from Vasco Correia. Professional and responded well to our requests/concerns and I recommend them....
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“Ethical and efficient...”

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Nov 29,2018
Minithumbup
Billy
By: 'Sarah'
Nov 29,2018
0 people found
this helpful
In a field where one doesn't always find high standards of ethical behaviour Outlook have been exemplary throughout the experience of buying a property and letting it. Helpful, informative and understanding....
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Comment on agent fees
Good
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“The best agents I've had the opportunity to deal with...”

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Nov 29,2018
Minithumbup
Gintare
Lucy
By: 'Heldiney'
Nov 29,2018
0 people found
this helpful
Gintare has been an absolute star throughout the entire process, very communicative and highly helpful. Lucy ensured that any questions we had about the contract received answers swiftly and that we would be ready to move in as soon as possible. Great job all around ...
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Staff picture Sukhi
(139)
Staff picture Billy
(127)
Staff picture Gintare
(72)
Staff picture Jeremy
(56)
Staff picture Martyna
(35)
Staff picture Laura
(24)
No image available Danielle
(10)
Staff picture Shelly
(9)
Staff picture Victoria Robson
(5)
Staff picture Sophia
(5)
Staff picture Dannielle
(4)
No image available Sue
(0)
No image available Daniel
(0)
Staff picture Keris
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:30 AM 07/10/2016 by allAgents

Awards won by Outlook Property, London E15 4BF


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Outlook Property

Branch - Stratford, London, E15