• Shelly Fox
    Shelly Fox
  • Simon Castle
    Simon Castle
  • Mustafa Ersalan
    Mustafa Ersalan
  • Victoria Robson
    Victoria Robson
  • Sukhi Jabbal
    Sukhi Jabbal
  • Laura Moppett
    Laura Moppett
  • Billy Crickmar
    Billy Crickmar
  • Wendy Hersom
    Wendy Hersom
  • Queenie Jauod
    Queenie Jauod
  • Asad Quraishi
    Asad Quraishi
  • Perry Spencer
    Perry Spencer
  • Gintare Pelutyte
    Gintare Pelutyte
  • upload your photo
    Holly O'Brien
  • Michael Warwick
    Michael Warwick
  • upload your photo
    Sue Kim
  • upload your photo
    Kuljit Kaur
  • upload your photo
    Naima ElBahja
  • Ernestas Alionis
    Ernestas Alionis
  • Adnan Tipu
    Adnan Tipu
  • Sara McCarthy
    Sara McCarthy
  • May Wright
    May Wright
  • Paige Gilder
    Paige Gilder
No description for branch.
Outlook Property

St. Johns House, 2 Romford Rd Stratford, London
Greater London
E15 4BF

020 8221 4444
May 19,2017
Minithumbup
Gintare Pelutyte
By:
May 19,2017
0 people found
this helpful
I have appreciated her availability and her care about us, the best agent I ve meet. I m very happy...
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Comment on agent fees
Very good
Was this helpful? Yes
May 17,2017
Minithumbup
Sara McCarthy
By:
May 17,2017
0 people found
this helpful
Sara pretty much saved our lives! We lived in a flat from hell for 8 months where the landlord didn't care about us in the slightest. Sara was always on our side doing everything she could to sort out issues in the property. She is professional but also personal. I didn't feel like I was talking to a company, but talking to a friend. Someone I trusted was looking out for us. And she always was. I can never thank her enough for what we she did for us. I've never trusted a letting agency befor...
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Comment on agent fees
Well agency fees as a whole should be illegal like they are in Scotland. It's literally theft! But that's not Sara's fault, I hate the game not it's players.
Was this helpful? Yes
May 10,2017
Minithumbup
Sara McCarthy
By:
May 10,2017
0 people found
this helpful
Sara is friendly, proactive and always returns my calls. She has picked up on the issues i have and has resolved them in a timely fashion...
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Comment on agent fees
The fees that outlook are charging now do not reflect the service im getting- ie property visits are charged for separately and annual account info too.
Was this helpful? Yes
May 08,2017
Minithumbup
Gintare Pelutyte
By:
May 08,2017
0 people found
this helpful
The process of looking for a place to live, in a city as big as London, can be a real pain in the ass. Once we got in contact with Gintare we felt like we were on the right track and finding an apartment became much easier. When visiting different apartments, the pros and cons were weighed as objectively as possible, and all our questions about the flats answered in great detail. Can't thank enough, really grateful....
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Was this helpful? Yes
May 04,2017
Minithumbup
Perry Spencer
By:
May 04,2017
0 people found
this helpful
Perry has been very helpful and quick to respond to queries throughout the process. He has clearly guided us and has rectified any mistakes and changes immediately. Thank you!...
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Was this helpful? Yes
May 03,2017
Minithumbup
Perry Spencer
By:
May 03,2017
0 people found
this helpful
Perry was incredibly helpful finding our dream apartment, he understood exactly what we were looking for and delivered. We signed that day...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 29,2017
Minithumbup
Adnan Tipu
By:
Apr 29,2017
0 people found
this helpful
Adnan was involved in my purchase of a 2 beds property in central Stratford, his customer service in summary was excellent. He was approachable, knowledgable & helpful throughout the buying process....
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Was this helpful? Yes
Apr 27,2017
Minithumbup
Perry Spencer
By:
Apr 27,2017
0 people found
this helpful
Perry presented himself very well, dressed smart and was well mannered and polite. He really came across very friendly and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2017
Minithumbup
Perry Spencer
Perry Spencer
By:
Apr 26,2017
0 people found
this helpful
He is very good person and helpful! If I have problem or question he help anytime! Thank you very much for him!!!...
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Was this helpful? Yes
Apr 26,2017
Minithumbup
Michael Warwick
By:
Apr 26,2017
0 people found
this helpful
Michael has been managing my property for a little more than a year and I am quite happy with the services that he provides to me. He has always been very helpful and responded to my queries promptly....
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Aurelijus Derencius
By:
Apr 25,2017
0 people found
this helpful
Moved into a lovely property after long negotiations which was handled by Aureijus. He kept us updated throughout the process while providing advice on best options to go forward. All our requests have been met and move in went smoothly. I can recommend Aurelijus and Outlook Property....
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Comment on agent fees
reasonable
Was this helpful? Yes
Apr 25,2017
Minithumbup
Perry Spencer
By:
Apr 25,2017
0 people found
this helpful
Perry was excellent and very attentive. I had registered with a number of other agents and Perry's customer service certainly made me want to lease a property through him....
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Comment on agent fees
I think the fees were in line with other agentcy fees in London...
Was this helpful? Yes
Apr 25,2017
Minithumbup
Perry Spencer
By:
Apr 25,2017
0 people found
this helpful
Perry has been fantastic from start to finish. He not only dealt with out property need but also gave us a great understanding of the area. I would recommend anyone renting through outlook and Perry....
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Comment on agent fees
Fine
Was this helpful? Yes
Apr 25,2017
Minithumbup
Aurelijus Derencius
By:
Apr 25,2017
0 people found
this helpful
It was first time I rented a flat in London and Aurelijus really helped to understand how it works and found a nice flat for me. I've moved in and everything is fine so I can recommend Outlook. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 19,2017
Minithumbup
Sara McCarthy
By:
Apr 19,2017
0 people found
this helpful
Sara is extremely helpful, and very professional to work with. Sara always has time to help you with any questions that you may have. She is a real asset to the Outlook team and I have really enjoyed working with her....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2017
Minithumbup
Aurelijus Derencius
By:
Mar 28,2017
0 people found
this helpful
We are very happy with Aurelijus help. He found us a nice and clean property and negotiated good price. I hope he can help us in future again....
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Was this helpful? Yes
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
He is the best agent we have ever had the pleasure of meeting. He was very friendly and helpful in every matter. He helped us find our perfect place on short time. He was able to even show us the apartment after his working hours. We are very grateful to him. 5 stars...
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Comment on agent fees
He is the best agent we have ever had the pleasure of meeting. He was very friendly and helpful in every matter. He helped us find our perfect place on short time. He was able to even show us the apartment after his working hours. We are very grateful to him. 5 stars
Was this helpful? Yes
Mar 17,2017
Minithumbup
Aurelijus Derencius
By:
Mar 17,2017
0 people found
this helpful
Professional and friendly company with good choice of property. Aurelijus was punctual, polite and knew all answers to my questions straight away. Property was clean and in good condition and everything was done on time. I can recommend Outlook and Aurelijus to any property hunter in the area...
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Comment on agent fees
ok
Was this helpful? Yes
Mar 16,2017
Minithumbup
Gintare Pelutyte
By:
Mar 16,2017
0 people found
this helpful
I was recommended Outlook property by one of my close friends. Very happy with with all teams effort keeping me informed and updated on every step through the referencing process(sometimes it could get very confusing). I would like to mention one of the staff members Gintare for going out of her way and showing us a property after her working hours! Would highly recommend Outlook Property to my family and friends....
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Comment on agent fees
reasonable
Was this helpful? Yes
Mar 13,2017
Minithumbup
Shelly Fox
By:
Mar 13,2017
0 people found
this helpful
We have been using Outlook property service for almost 2 years. At the end of tenant's contract, we are happy with the service in particular from Shelley who has been very helpful in the handling of the tenant departure. She has done so in a professional manner. Shelley was proactive with the mail correspondence and she has kept us informed of the status all the time. She is responsive with good attitude. We would like to thank Shelly for her service....
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Comment on agent fees
good
Was this helpful? Yes
Mar 07,2017
Minithumbup
Perry Spencer
By:
Mar 07,2017
0 people found
this helpful
Perry was very helpful, knowledgeable and professional. He understood my needs as a prospective tenant and was a pleasure to work with....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 07,2017
Minithumbup
Ernestas Alionis
By:
Mar 07,2017
0 people found
this helpful
Ernestas has been a great help in helping me look for a property for me and my family. Very professional and very quick to respond. Would highly recommend this agent for whoever is looking for a property....
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Comment on agent fees
Fairly good
Was this helpful? Yes
Mar 07,2017
Minithumbup
Perry Spencer
By:
Mar 07,2017
0 people found
this helpful
Very professional, his accuracy and attention to detail was very good. I was completely satisfied with the service that was provided and I would absolutely recommend Perry to friends and family should they be looking to rent an accommodation....
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Comment on agent fees
They were fine
Was this helpful? Yes
Mar 07,2017
Minithumbup
Perry Spencer
By:
Mar 07,2017
0 people found
this helpful
Perry was helpful, considerate and available to contact whenever needed. He was adept at solving any issues a long the way and I'd highly reccomend him to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Gintare Pelutyte
By:
Mar 03,2017
0 people found
this helpful
With Outlook Residential Property finding a new house was made easy and everything was arranged in a quick and professional manner. Gintare's role was key to all the procedure, since she was so eager to find us exactly what we were looking for; being kind, flexible and proactive. She handled our case in the most professional way and thanks to her we are looking forward to moving into our new home!...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
Aurelijus Derencius
Sukhi Jabbal
By:
Feb 28,2017
0 people found
this helpful
We found Aurelijus and Sukhi were very friendly and helpful as we moved into our new property. They were always available to solve any issues or clarify any questions we had. Thank you....
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Was this helpful? Yes
Feb 14,2017
Minithumbdown
Shelly Fox
Wendy Hersom
By:
Feb 14,2017
0 people found
this helpful
After years of renting with Outlook, and having previously being used to open, transparent, and supportive communications from highly skilled staff, this organisation has opted to bury renewal costs in 'terms and conditions' documents that aren't shared with the tenant until after signing for renewal. It's a particular irritant that such an organisation would change track having previously provided excellent tenant support, to a new clandestine approach towards charges....
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Comment on agent fees
Fees seem fair and competitive, just not transparent.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Billy Crickmar
By:
Feb 10,2017
0 people found
this helpful
Excellent and stellar service Very professional , helpful in his approach Very supportive and committed to the end Commendable and easy to talk to...
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Comment on agent fees
VERY VERY GOOD and COMPETITIVE
Was this helpful? Yes
Jan 30,2017
Minithumbup
Gintare Pelutyte
By:
Jan 30,2017
0 people found
this helpful
Gintare was very kind & professional during the whole process. Her advices were very helpful and whenever I needed her, she was there for me. If I have to move again Gintare for sure will be my first choice!...
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Comment on agent fees
The fees were ok!
Was this helpful? Yes
Jan 30,2017
Minithumbup
Gintare Pelutyte
By:
Jan 30,2017
0 people found
this helpful
Exceptional customer service from Gintare kept us informed throughout the process of letting, answered all of our queries and cleared all doubts. Professional and very polite....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,400
  • Max: £897,000

Letting
  • Min: £0
  • Max: £350,000

NAEA ARLA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
221 2 659 17 33 0 55 1 32 1
Shelly Fox Shelly Fox
Property Manager
6 reviews

About Shelly No description set View full profile
Simon Castle Simon Castle
Branch Manager
69 reviews

About Simon No description set View full profile
Mustafa Ersalan Mustafa Ersalan
Lettings Consultant
71 reviews

About Mustafa No description set View full profile
Victoria Robson Victoria Robson
Head Of Property Management
3 reviews

About Victoria No description set View full profile
Sukhi Jabbal Sukhi Jabbal
99 reviews

About Sukhi No description set View full profile
Laura Moppett Laura Moppett
18 reviews

About Laura No description set View full profile
Billy Crickmar Billy Crickmar
Lettings Manager
87 reviews

About Billy No description set View full profile
Wendy Hersom Wendy Hersom
1 reviews

About Wendy No description set View full profile
Queenie Jauod Queenie Jauod
2 reviews

About Queenie No description set View full profile
Asad Quraishi Asad Quraishi
Sales Manager
18 reviews

About Asad No description set View full profile
Perry Spencer Perry Spencer
Property Consultant
36 reviews

About Perry No description set View full profile
Gintare Pelutyte Gintare Pelutyte
40 reviews

About Gintare No description set View full profile
Holly O'Brien - no image available Holly O'Brien
Marketing Manager
0 reviews

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Michael Warwick Michael Warwick
Property Manager
11 reviews

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Sue Kim - no image available Sue Kim
Senior Accounts
0 reviews

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Kuljit Kaur - no image available Kuljit Kaur
Head Office Property Management
0 reviews

About Kuljit No description set View full profile
Naima ElBahja - no image available Naima ElBahja
Head Office Branch Support
0 reviews

About Naima No description set View full profile
Ernestas Alionis Ernestas Alionis
Office Assistant
6 reviews

About Ernestas No description set View full profile
Adnan Tipu Adnan Tipu
Senior Sales Consultant
1 reviews

About Adnan No description set View full profile
Sara McCarthy Sara McCarthy
6 reviews

About Sara No description set View full profile
May Wright May Wright
2 reviews

About May No description set View full profile
Paige Gilder Paige Gilder
Branch Support
2 reviews

About Paige No description set View full profile

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Last updated at 10:30 AM 07/10/2016 by allAgents

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Last updated at 10:30 AM 07/10/2016 by allAgents

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