• John Williams
    John Williams
  • Simon Castle
    Simon Castle
  • Max Abbott
    Max Abbott
  • Mustafa Ersalan
    Mustafa Ersalan
  • Geida Jasiukaityte
    Geida Jasiukaityte
  • Jeremy Turner
    Jeremy Turner
  • Paris Boffa
    Paris Boffa
  • Daniel Geroge
    Daniel Geroge
  • Thomas Matthews
    Thomas Matthews
No description for branch.
Outlook Property

254 High Road Leyton, London
Greater London
E10 5PW

020 8558 9900

Mar 22,2017
Minithumbup
By:
Mar 22,2017
Featured Review
0 people found
this helpful
I found Mustafa to be professional in his outlook, He responded clearly and concisely to any questions and issues. He was also punctual. He Listened to and responded to my requests about property types. It was for these reasons most of my searches were with his agency....
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Comment on agent fees
I don't like agent fees , in fact I don't like any fees at all. Anything that reduces my capital worth I don't like
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Mar 15,2017
Minithumbup
By:
Mar 15,2017
Featured Review
0 people found
this helpful
I'd like to thank Thomas for all of his hard work and patience across the process of obtaining our tenancy. We were quite a difficult case. I felt like Thomas bent over backwards to try and accommodate our needs, and was readily available to be contacted throughout the process. He was very approachable and in good humour when he needed to be. As a result of his hard work, we are now living in a property we really wanted and are really happy with it....
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Comment on agent fees
I feel that the fees for this particular agent are competitive compared to agents providing a very similar service in the area. This was more affordable for us than other agents we had worked with.
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Mar 03,2017
Minithumbup
By:
Mar 03,2017
Featured Review
0 people found
this helpful
We couldn't recommend Mustafa high enough! He has been so helpful, and patient with us both. Unfortunately, the first property we fell in love with didn't work out, but Mustafa was so helpful, he knew what we like and what we wanted... and ended up finding us our absolute dream house! Again thank you!...
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Comment on agent fees
I do think they are a bit high, but I don't know how they compare to other agencies. Other agents didn't have properties like the one we are moving into, and if that's why they are high, then it's 100% worth it!
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
Featured Review
0 people found
this helpful
It's been amazing to work with Mustafa. He's got a very pleasant and calm personality. He dealt with all my weird requests and questions right away and with great cordiality and professionalism. I can only warmly recommend him....
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Comment on agent fees
All cool. It costs what it costs.
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Mar 01,2017
Minithumbup
By:
Mar 01,2017
Featured Review
0 people found
this helpful
Great service, excellent professionalism with charm. Always available for any queries and got back to me promptly. Mustafa is reliable and also has a positive attitude to everything. We definitely will stay in touch....
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Comment on agent fees
Good
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Very friendly and helpful agent, always willing to assist. Good and clear deal, quick letting process. Pleasure doing business with....
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Comment on agent fees
good
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Great work from the team at Outlook. Jeremy and John were responsive and communicative. I appreciated their banter and friendly approach. Would recommend!...
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
For various reasons our sale/purchase took much longer than expected but Outlook were there every step of the way. Friendly and professional. It was great to have them as a go between for our buyer and seller. Doing our sale and purchase under one roof was a big help. The photos taken of our flat were absolutely beautiful. We thrilled to finally exchanged and look forward to moving in soon....
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Comment on agent fees
Fee are fair.
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
this helpful
Mustafa was a fantastic informative that provided constant communication and support for our house search. Always very upfront and had almost instantaneous feedback for all our questions...
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Comment on agent fees
Fees are always a bit annoying but not the worst i've seen in the recent months.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Professional, friendly, and got stuck in when we needed them to. If it wasn't for them managing the communication from the seller we might have waited weeks longer to complete....
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Comment on agent fees
Fair fees
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
Great working with Jeremy and the team at Outlook. Always kept me informed of progress and provided prompt responses to any queries I raised. Would definitely recommend this team......
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Comment on agent fees
Fees were very competitive.
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Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
Great attitude, friendly and full of the right information.100%recommended for house viewings and advice. Keep on doing your great job Mustafa!!!!...
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Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
Honest, sincere and incredibly helpful guys. They helped us move in to a really nice house, fighting for us all the way until we got the offer accepted. Having past not-so-good experiences with other agencies and agents all I can say is they do the work you expect them to do, and more....
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Comment on agent fees
Good
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Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
I'm very happy with the service provided by Mustafa who was the most enthusiastic and dedicated agent I dealt with in my recent property search....
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Comment on agent fees
Many and not so cheap
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Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Very supportive, friendly and professional and was ready to assist all the times. Never hidden any information and never showed unhappiness...Γ°ΕΈβ€˜ΒΓ°ΕΈβ€˜ΒΓ°ΕΈβ€˜ΒΓ°ΕΈβ€˜ΒΓ°ΕΈβ€˜Β...
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Comment on agent fees
Satisfactory
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Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Mustafa was a huge help to us whilst looking for a property. He always found houses that met our specifications, remembered details that we had mentioned in passing and took the time to work with us, showing us multiple properties in single evenings. He was very polite and friendly during the process, making it a pleasant experience. I would highly recommend him to anyone....
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Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Mustafa has been very diligent and rigorous with the followup and tracking of the whole renting process and helped expediting all the aspects very skillfully. He attends to the details and works adeptly with the tasks in hand. thanks a lot....
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Comment on agent fees
He has been reasonable with the amount, but I think as a trend the amount is pinching the budget of renting customers.
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Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Mustafa has a very professional approach. He is very polite, helpful and has a good memory regarding the customers needs....
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Thomas has been a brilliant agent from start to finish and could not do enough for us. I would recommend him and Outlook property in the future for their attentiveness and professionalism....
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Thomas was very helpful during my move in process. Not only did he find me my property he also provided excellent service, he was on top of communication and always giving me updates in my moving process. I thank Thomas and the whole Outlook team I will definitely recommend this estate agent....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 04,2016
Minithumbup
By:
Dec 04,2016
0 people found
this helpful
I had a very good experience with Mustafa, quick, helpful and very friendly service. Highly recommended to deal with him....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Mustafa paid close attention to my preferences and requirements and kept me informed of all suitable properties as they came in . I appreciated his honesty , friendly service and non pushy attitude . Would definately recommend and use again ....
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Comment on agent fees
good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Mustafa has been very friendly, helpful and efficient. He contacted me and set up suitable viewings very quickly, which led to us finding the right property with no stress at all. Mustafa has always responded to emails and phone calls promptly and kept us updated and informed though out the process. We would highly recommend him for all prospective house hunters....
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Comment on agent fees
As expected
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Excellent service by this company. Nothing was too much trouble for them. Fair, professional and helpful from instruction to completion. Thankyou!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Thomas is good man. He help me move in to my house with my family, he knows a lot about estate agent. Thank you very much Thomas I tell people to rent from you only....
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Comment on agent fees
Very good price
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Thomas is a very helpful man. He guided me the right direction and is very professional. He even spent his Sunday to drop me keys when i moved in. Thank you to the whole Outlook team. Im grateful....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
If you're looking for a lovely 'finding your perfect house' experience Mustafa is your guy. Mustafa's style is attentive, and on your side. He was upfront and honest and more than anything took all the stress away. Highly recommended : )...
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Comment on agent fees
Our agent discussed this and we came to a compromise
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Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
I would highly recommend Mustafa. As a tenant looking for a property he was very professional and extremely helpful. Thank You...
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Comment on agent fees
good
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Mustafa has been so helpful. Not only did Mustafa help us find our ideal property but he stood beside us until we reached our goals. I felt anxious and worried on many occasions, but Mustafa was always there, easy to reach, extremely polite and able to advise on the best course of action. His advice proved invaluable. We are about to move in our new flat now, which would not have been possible without him. Many thanks for your help and patience! Five stars without a doubt!...
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Comment on agent fees
Good.
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
I am extremely happy with the help and support provided by Mr Matthews. I arranged various viewings with Thomas regarding renting a property in Leyton. He was efficient, helpful and made the process extremely easy going (to my surprise). Thomas was very informative and showed great knowledge when asked key questions regarding the process, which I have never dealt with before. Unfortunately at this time I was unable to proceed with renting any of the properties I viewed but I would definiately be...
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Comment on agent fees
Worth the fees. Reasonable
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Thomas was great help. Even though i decided to rent outside of leyton, dealing with Thomas was a pleasure and if i ever need to come back to this area i would go direct to outlook property and deal with this very helpful gentleman...
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
To whom it may concern, I would like say massive thank you to the whole team at Outlook Property Leytonstone for going above and beyond to assist me when I was looking for a new flat. They are team of great professionals who take pride in what they do and made me feel really welcome and guided me through every step of my application. Special thanks to Tom, his manager and Mustafa for everything. You are amazing. Keep up the great work! Yours sincerely Lenka Jackivova...
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Comment on agent fees
Fees were bit high for my budget but team was able to help me out even with that. Greatly appreciated!
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Our experience with Thomas and the team at Outlook was positive, efficient and fast! Transparency of what they could offer us and help was very much appreciated, within what is now a very saturated and perhaps 'scammy' industry....
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Comment on agent fees
The highest we have paid to date, however the efficiency does show the quality so we didn't mind as much.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Was very happy to deal with Leon. He works very quickly and efficiently, and handled my small tenant problem with the minimum of fuss and in a timely manner. I have been with Outlook for many years now and I am very happy with the way my tenancy is looked after and with their customer service and Leon is a great part of the team....
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Comment on agent fees
I'm happy with the fees - and the service.
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
I got a mortgage appraisal done by Leon from outlook. Great punctuality, very friendly and honest. Also gave great advise. Highly recommend!...
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Comment on agent fees
Great fees. Very reasonable!
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£175,000
  • Max: Β£449,500

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
59 0 127 2 37 0 24 0 7 3
John Williams John Williams
Branch Manager
63 reviews

About John No description set View full profile
Simon Castle Simon Castle
Branch Manager
65 reviews

About Simon No description set View full profile
Max Abbott Max Abbott
Administrator
6 reviews

About Max No description set View full profile
Mustafa Ersalan Mustafa Ersalan
Lettings Consultant
66 reviews

About Mustafa No description set View full profile
Geida Jasiukaityte Geida Jasiukaityte
50 reviews

About Geida No description set View full profile
Jeremy Turner Jeremy Turner
40 reviews

About Jeremy No description set View full profile
Paris Boffa Paris Boffa
0 reviews

About Paris No description set View full profile
Daniel Geroge Daniel Geroge
Trainee Property Consultant
0 reviews

About Daniel No description set View full profile
Thomas Matthews Thomas Matthews
Property Consultant
12 reviews

About Thomas No description set View full profile

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Last updated at 1:46 PM 11/01/2016 by allAgents

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Last updated at 1:46 PM 11/01/2016 by allAgents

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