• John Williams
    John Williams
  • Simon Castle
    Simon Castle
  • Max Abbott
    Max Abbott
  • Mustafa Ersalan
    Mustafa Ersalan
  • Leon Hudson
    Leon Hudson
  • Rolando Umipig
    Rolando Umipig
  • Geida Jasiukaityte
    Geida Jasiukaityte
  • Jeremy Turner
    Jeremy Turner
  • Paris Boffa
    Paris Boffa
  • Daniel Geroge
    Daniel Geroge
  • Thomas Matthews
    Thomas Matthews
No description for branch.
Outlook Property

254 High Road Leyton, London
Greater London
E10 5PW

020 8558 9900

Nov 28,2016
Minithumbup
By:
Nov 28,2016
Featured Review
0 people found
this helpful
Mustafa paid close attention to my preferences and requirements and kept me informed of all suitable properties as they came in . I appreciated his honesty , friendly service and non pushy attitude . Would definately recommend and use again ....
read full review
Comment on agent fees
good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
Featured Review
0 people found
this helpful
Mustafa has been very friendly, helpful and efficient. He contacted me and set up suitable viewings very quickly, which led to us finding the right property with no stress at all. Mustafa has always responded to emails and phone calls promptly and kept us updated and informed though out the process. We would highly recommend him for all prospective house hunters....
read full review
Comment on agent fees
As expected
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
Featured Review
0 people found
this helpful
Excellent service by this company. Nothing was too much trouble for them. Fair, professional and helpful from instruction to completion. Thankyou!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
Featured Review
0 people found
this helpful
Thomas is good man. He help me move in to my house with my family, he knows a lot about estate agent. Thank you very much Thomas I tell people to rent from you only....
read full review
Comment on agent fees
Very good price
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
Featured Review
0 people found
this helpful
Thomas is a very helpful man. He guided me the right direction and is very professional. He even spent his Sunday to drop me keys when i moved in. Thank you to the whole Outlook team. Im grateful....
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
If you're looking for a lovely 'finding your perfect house' experience Mustafa is your guy. Mustafa's style is attentive, and on your side. He was upfront and honest and more than anything took all the stress away. Highly recommended : )...
read full review
Comment on agent fees
Our agent discussed this and we came to a compromise
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
I would highly recommend Mustafa. As a tenant looking for a property he was very professional and extremely helpful. Thank You...
read full review
Comment on agent fees
good
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Mustafa has been so helpful. Not only did Mustafa help us find our ideal property but he stood beside us until we reached our goals. I felt anxious and worried on many occasions, but Mustafa was always there, easy to reach, extremely polite and able to advise on the best course of action. His advice proved invaluable. We are about to move in our new flat now, which would not have been possible without him. Many thanks for your help and patience! Five stars without a doubt!...
read full review
Comment on agent fees
Good.
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
I am extremely happy with the help and support provided by Mr Matthews. I arranged various viewings with Thomas regarding renting a property in Leyton. He was efficient, helpful and made the process extremely easy going (to my surprise). Thomas was very informative and showed great knowledge when asked key questions regarding the process, which I have never dealt with before. Unfortunately at this time I was unable to proceed with renting any of the properties I viewed but I would definiately be...
read full review
Comment on agent fees
Worth the fees. Reasonable
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Thomas was great help. Even though i decided to rent outside of leyton, dealing with Thomas was a pleasure and if i ever need to come back to this area i would go direct to outlook property and deal with this very helpful gentleman...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
To whom it may concern, I would like say massive thank you to the whole team at Outlook Property Leytonstone for going above and beyond to assist me when I was looking for a new flat. They are team of great professionals who take pride in what they do and made me feel really welcome and guided me through every step of my application. Special thanks to Tom, his manager and Mustafa for everything. You are amazing. Keep up the great work! Yours sincerely Lenka Jackivova...
read full review
Comment on agent fees
Fees were bit high for my budget but team was able to help me out even with that. Greatly appreciated!
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Our experience with Thomas and the team at Outlook was positive, efficient and fast! Transparency of what they could offer us and help was very much appreciated, within what is now a very saturated and perhaps 'scammy' industry....
read full review
Comment on agent fees
The highest we have paid to date, however the efficiency does show the quality so we didn't mind as much.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Was very happy to deal with Leon. He works very quickly and efficiently, and handled my small tenant problem with the minimum of fuss and in a timely manner. I have been with Outlook for many years now and I am very happy with the way my tenancy is looked after and with their customer service and Leon is a great part of the team....
read full review
Comment on agent fees
I'm happy with the fees - and the service.
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
I got a mortgage appraisal done by Leon from outlook. Great punctuality, very friendly and honest. Also gave great advise. Highly recommend!...
read full review
Comment on agent fees
Great fees. Very reasonable!
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
Mustafa was very polite and professional. He helped me with all the paperwork and worked out a good deal with the landlord. The whole process was very smooth and I got the flat that I wanted at the end....
read full review
Was this helpful? Yes
Oct 16,2016
Minithumbup
By:
Oct 16,2016
0 people found
this helpful
hello thank you so much for helping me, I would like to say thank you to the whole team from Outlook a team of professionals. Successful further apologize for my level of knowledge of the language.King regards!!😊...
read full review
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
Mustafa kept me informed every step of the way. He was very helpful and professional, and made the whole process stress free and offered a friendly personal service. Very pleasant about how it all went. Thank you!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
- Very friendly - Works fast - Keeps you posted on the progress - Explains everything in detail - Very honest I would definately recommend him!!...
read full review
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Mustafa has been helpful in finding us a nice property that works out within our budget. He is thorough in explaning the terms and conditions as well....
read full review
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Had an excellent experience working with Mustafa. His local knowledge helped us find the perfect apartment well withnin our price point. I appreciated his follow up phone calls and speed of service while we were going through the move in process and getting things sorted....
read full review
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Mustafa and Leon was very good to us in our house search. I can't thank these guys enough.Mustafa professionalism is your name....
read full review
Comment on agent fees
Could be cheaper but it's a business staff life Mustafa have to get is wages he working for it .
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Mustafa is by far the best agent I have ever come across. He is friendly, honest and listened exactly to what I wanted from a property. At every step of the way he has helped me find the property that's right for me; from giving me time to think about the places I've seen through to negotiating on my behalf with the landlord to secure it. He's been amazing....
read full review
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Mustafa was polite, friendly and professional. He helped us to get moved in as quickly as possible and was really helpful when it came to helping us sort out the paperwork and getting a good deal with the landlord....
read full review
Comment on agent fees
Acceptable for the good services
Was this helpful? Yes
Sep 27,2016
Minithumbdown
By:
Sep 27,2016
0 people found
this helpful
Was in an emergency to find an accommodation in London : worst experience with them! Had to give a first deposit after signing the contract, then they asked for a second one, and finally 12 months of rent the day I was supposed to move?!? Give me the name of one person able to give £9600 in one go for the end of the day! Whose bank is able to accept it?! Worst landlord too for being so bitchy about it, when the studio was stinking with mold in the bathroom. So much that I even packed bl...
read full review
Comment on agent fees
Acceptable fees.
Was this helpful? Yes
By: HDCT
Nov 14, 2016
View all comments (2)
Well, you obviously know better than me, I wasn't aware I left my job. And yes, it does warrant a bad review. When you do something good, you have a good one, and when you fail you have a bad one. My bad review is to warn other young people like me where £150 of referencing is going to cost more to them than to you, and that's £150 we lose after being tricked by you when you tell us that we have every chance to get the property. And to be honest, the whole thing could have been bett....
Sep 01,2016
Minithumbup
By:
Sep 01,2016
0 people found
this helpful
Jeremy and Max were great, very accessible, helpful and down to earth. We're first time buyers and they were very patient with helping us through the process. When we come to sell they will certainly be our first port of call....
read full review
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
This review is long overdue, but I purposely held off writing this review in order to assess the outcome (this will be clearer below). I own and live in my flat, and I had been having problems with the tenants above me who rented their flat through Outlook (though Outlook were not actually managing the property). I had emailed the landlord of the property to start off with but don't think he really knew how to deal with the issue, and so I emailed Outlook hoping they might help. At the time, J...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
Prompt reply to emails and telephone calls. Friendly service - the process has been very smooth and clear. Nina has ensured our agreement was processed quickly and Mustafa has been excellent in responding to our queries, arranging viewings and speaking to the landlord....
read full review
Comment on agent fees
Fees appear to be in line with fees for other reputable London agents.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Rachel was very helpful with drawing up our contracts, going through them with us and explaining everything before we signed. She made the whole process very effortless for us and it was a great experience overall. Sophie helped us out with the referral side of things. With our case especially, the process could have been a nightmare to complete. But Sophie talked us through our options and helped us in any way she could along every step of the process. She was always very quick to reply to ...
read full review
Comment on agent fees
The Agent's Fees seemed a little expensive to us for our budget, though it was still affordable. And with all the work they put in to help make our experience it easier, it was definitely worth the money.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Leon dealt with renting my new build flat and I have started talking to him six weeks before the flat was ready for occupation. From the this he kept in touch explaining me on market conditions etc. On the day I took the key he was able to bring a prospective tenant and able find the right tenant I was looking for to rent my flat. I am happy with whole service provided by outlook professional and stress free experience. I would recommend Leon and Outlook service to anybody considering ren...
read full review
Comment on agent fees
Professional and speedy service with no surprises
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Mustafa has been really helpful and friendly. After one viewing he found me a beautiful room. He is really proactive and always answers any queries really promptly....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Mustafa was extremely helpful and approachable. Was happy to go above and beyond to help us find a property and then help us understand the following paper work and payments. A really helpful agent and so I would trust Leyton Outlook again....
read full review
Comment on agent fees
No comparison.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
I instructed outlook Leyton,to rent out my two bed/two bath flat in Leyton. They managed to do this within a short space of time. I would recommend Leon to any prospective landlords. I will continue to use outlook Leyton for the rest of my portfolio....
read full review
Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
I have found Leon to provide excellent customer service delivery. He is prompt, diligent and polite. I have not had the need to chase up on prospective tenants on the properties he has handled thus far....
read full review
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Very very very pleased indeed with the Professionalism and the excellent qork that John and Rolando have done during the sale of my property. Very highly recommended firm and team. Very much appreciated with both your help. Kindest regards, Don...
read full review
Comment on agent fees
Averagely Good
Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
0 people found
this helpful
Mustafa was fantastic. He ensured our offer was communicated very quickly, and ensured that all aspects of our offer were accepted. I've never dealt with an agent as efficient and effective at his job as Mustafa. Thanks!...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£175,000
  • Max: Β£449,500

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
59 0 111 2 34 0 23 0 6 3
John Williams John Williams
Branch Manager
61 reviews

About John No description set View full profile
Simon Castle Simon Castle
Branch Manager
60 reviews

About Simon No description set View full profile
Max Abbott Max Abbott
Administrator
5 reviews

About Max No description set View full profile
Mustafa Ersalan Mustafa Ersalan
Lettings Consultant
53 reviews

About Mustafa No description set View full profile
Leon Hudson Leon Hudson
33 reviews

About Leon No description set View full profile
Rolando Umipig Rolando Umipig
17 reviews

About Rolando No description set View full profile
Geida Jasiukaityte Geida Jasiukaityte
50 reviews

About Geida No description set View full profile
Jeremy Turner Jeremy Turner
36 reviews

About Jeremy No description set View full profile
Paris Boffa Paris Boffa
0 reviews

About Paris No description set View full profile
Daniel Geroge Daniel Geroge
Trainee Property Consultant
0 reviews

About Daniel No description set View full profile
Thomas Matthews Thomas Matthews
Property Consultant
7 reviews

About Thomas No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 1:46 PM 11/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:46 PM 11/01/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Make an Enquiry



.